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Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	A & D Electric	461084469696155	Jun 29 2023	ACTIVE	-	SBC	Jan 01 1970	25.00%	Merchant
	Address : 702 W Main St					Phone : 361-664-1504		Contact : Norma Salas
•	-		SBC- Traditional- Pax S80- IP- Batch 7:30pm Central- Converted from Elavon
•	-		TT Merchant walked her through a refund and advised her the password is always the current date
2	MALFUNCTION JUNCTION AUTOMOTIVE LLC	497224231884	Jun 29 2023	ACTIVE	-	Rise PCS	-	-	-
	Address : -					Phone : -		Contact : -
3	SHURS TAXIDERMY	8031063590	May 18 2023	CANC	Mar 21 2024	Elavon	-	-	-
	Address : -					Phone : -		Contact : -
4	Tire & Lube Express on FAPS	6280170000790930	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
5	Outdoor Country Boots	520001061577	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-584-2562		Contact : Susan Schulz
•	-		User: Mike Thomas -> Notes: Ordered iCT220DC shipping to Impact for programming
•	-		User: Christina Sullins -> Notes: Peggy called with a deposit question.
•	-		User: Christina Sullins -> Notes: Still helping them figure out the daily totals
•	-		User: Christina Sullins -> Notes: Faxed copy of 2015 1099K
•	-		User: Mike Thomas -> Notes: TT dawn, function key is not working. Will need new terminal. referred her to Peggy Jordan.
6	Island Tire & Automotive	520000988463	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-949-4949		Contact : Bill Curry
•	-		User: Christina Sullins -> Notes: Printed July statement for Peggy to help merchant reconcile.
•	-		User: Christina Sullins -> Notes: TT Peggy, the merchant called her to see if they had run a transaction for $555.75 twice. They had, they will refund one.
•	-		User: Mike Thomas -> Notes: Talked to Bill, advised him a card he was inquiring about did process twice. He will issue a refund on the incorrect amount.
•	-		User: Mike Thomas -> Notes: Talked to Bill, confirmed a sale of $817.16 did go through.
•	-		User: Pennye McAnulty -> Notes: Needed to verify a card was charged twice on 12/12/2018.
•	-		User: Mike Thomas -> Notes: Locked keyboard...unlocked now working.
7	Bluebonnet Blessings	444252919881	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-8974		Contact : Linda R Hahn
8	AA Xpress Unlimited	444247709884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 114 Toyah Drive					Phone : 3616434052		Contact : Lisa Adams
9	The Olive Branch	444242563880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 136 Naples St.					Phone : 361-888-8342		Contact : Mary Kay Kitchens
•	-		User: Mike Thomas -> Notes: Cancelled account
10	Personalized Rings	444241389881	May 09 2023	CANC	-	-	-	-	Merchant
	Address : PO Box 272					Phone : 361-510-9710		Contact : Charleyne O'Kelley
11	Gio's Villa, Inc.	444240268888	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 2325 Central Blvd					Phone : 9565425054		Contact : Rose Jordan
12	CALI NAILS #4	444239043888	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 4245 S. ALAMEDA					Phone : 3619858080		Contact : DUYEN T. DOWNS
•	-		User: Christina Sullins -> Notes: emailed 2015 statements to hoadong@gmail.com
•	-		User: Mike Thomas -> Notes: Cancelled account per letter
13	Keathley's Glass	444230020885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 121 South Benavides					Phone : 361-553-4864		Contact : Bruce Keathley
14	Outdoor Country	444229252887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 621 Highway 77 South					Phone : 361-584-2562		Contact : Bill Van Cleave
•	-		User: Mike Thomas -> Notes: Submitted $43.50 refund request. Case number 01890562
•	-		User: Mike Thomas -> Notes: Cancelled account Request ID: 2536112
15	Outdoor Country 1 Boots	444228109880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 621 Hwy 77 South					Phone : 361-584-2562		Contact : Bill Van Cleave
•	-		User: Christina Sullins -> Notes: Terminal lost communication in the middle of a transaction and redialed for an additional auth. Card, 8010, was only charged for $235.00 once. Customer will have to ask their bank to release the hold on auth 522986.
•	-		User: Mike Thomas -> Notes: Submitted $10.00 refund request. Case number 01890564
•	-		User: Mike Thomas -> Notes: Cancelled account Request ID: 2536119
16	Outdoor Country 2 Boots	444228096889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 621 Highway 77 South					Phone : 361-584-2562		Contact : Bill Van Cleave
17	McMahon's Automotive Repair	444225842889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1830 Hwy 35 South					Phone : 3617297733		Contact : Bill McMahon
18	Shurs Taxidermy	444223763889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 2645 Rodd Field Road					Phone : 361-688-1399		Contact : Troy Shur
19	J & J Archery	444220268882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 203 N Commerce					Phone : 3615529027		Contact : Jean Ranker
20	Anders Auto	444220261887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 404 Gagon					Phone : 361-729-1750		Contact : Roberto Ramos
•	-		User: Emily Karawadra -> Notes: Merchant signed up with new processor. Peggy is trying to figure out if they are in a contract with the new processor as they have still not cancelled with us and would like to stay with us. I have sent an email to Chris to research the total amount of ACH reject fees.
•	-		User: Mike Thomas -> Notes: Request ID: 2528837 to cancel account.
21	Omars Bar / DECEASED	444217436880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1404 Broadway					Phone : 361-552-9641		Contact : Fred Harr
22	Country Market	444215742883	May 09 2023	CANC	Jun 17 2024	-	-	-	Merchant
	Address : 6252 FM 3088					Phone : 361-547-7772		Contact : Curtis Schuenemann
23	Farmers Bar and Grill	444209551886	May 09 2023	CANC	Jun 17 2024	-	-	-	Merchant
	Address : 6545 FM 1686					Phone : 361-574-9336		Contact : Fred Harr
24	Sonny's Portable Buildings	434501946884	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : Hwy 87 Mildred Drive					Phone : 361-552-5326		Contact : Cleo Elee
•	-		User: Christina Sullins -> Notes: MSC#IMPAM41LEGYUX01 for new schedule a
•	-		User: Pennye McAnulty -> Notes: He is retired per Peggy phone disconnected
25	CIRCLE ZEBRA FABRICATORS, LTD	434490461887	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : 13122 I-H 37					Phone : 361-241-4300		Contact : Joana or David
26	CC IRRIGATION	434479283880	May 09 2023	CANC	Jun 10 2024	-	-	-	Merchant
	Address : -					Phone : 361-851-0664		Contact : ANNIE LICON
27	Marilyn Syverson, LPC	434471687880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 541-207-8606		Contact : Marilyn
•	-		User: Mike Thomas -> Notes: Cancelled per letter
28	Malfunction Junction Automotive	434470954885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-0054		Contact : Daniel Rodriguez
29	Omars Bar / DECEASED	434453008881	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-356-1072		Contact : Fred
30	Ed's Hair Designers	434452293880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-643-6050		Contact : Cliff McArthur
31	Birds of Paradise	434451146881	May 09 2023	CANC	May 28 2024	FDR - Concord	-	-	Merchant
	Address : -					Phone : 361-384-2637		Contact : Celia Garza
•	-		User: Christina Sullins -> Notes: Asking about annual fee $79.99 and compliance fee $49.99. Explained these are from processor and cannot be waived.
•	-		User: Mike Thomas -> Notes: Requested cancel
32	VAUGHN L. WESTHEIMER	434428269881	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3619935096		Contact : VAUGHN WESTHEIMER
33	ANDERS AUTO	434423308882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3617291750		Contact : ROBERTO
34	Corpus Christi Youth Football League (CCYFL)	434397479883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3618518952		Contact : Bill Winston
•	-		User: Mike Thomas from Tech Support - Notes: Ordered Hypercom PP to be swapped...shipping NDA to Peggy Jordan.
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit 7/16/2008
35	Linda's Roomin & Groomin w/ TLC	434387050884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3616688899		Contact : Linda Brandt
•	-		User: Mike Thomas from Tech Support - Notes: Per Peggy: Merchant will call in today to be downloaded.
•	-		User: Mike Thomas from Tech Support - Notes: Welcome kit was mailed 5/8/2008.
•	-		User: Mike Thomas from Tech Support - Notes: Raj downloaded terminal Friday 6/6/2008.
36	Keepsakes	434387049886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3612185402		Contact : Alicia Gerdes
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Dianna from - Notes: Merchant was broken in to and window had to be replaced. They need new window sickers.
•	-		User: Mike Thomas from Tech Support - Notes: Mailed 2 new CC window stickers.
•	-		User: Dianna from - Notes: merchant called in because of missing deposits. SHe was looking for individual deposits and i told her that it would be one deposit totaling $155. SHe is going to call bank and verify. I told her to call back if not posted.
37	AA Xpress Unlimited	434376866886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-643-4052		Contact : Lisa Adams
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Linda Billings from - Notes: Lisa called and ready to get downloaded, call Peggy
•	-		User: Linda Billings -> Notes: Lisa called in for a download. Wants to cancel service with other processor. Transferred to Mike.
38	The Old Cattle Baron	434375832889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 9563832220		Contact : Debbie Lindsey
•	-		User: Mike Thomas from Tech Support - Notes: Downloaded terminal and mailed welcome kit.
•	-		User: Mike Thomas from Tech Support - Notes: TT Debbie, says terminal is not processing fast enough, changed bell setting to 73, also advised her to try new phone cord if this doesn't resolve issue. She will let me know.
•	-		User: Linda Billings from - Notes: T.t. Debbie, didn't like prompts for CVV & AVS, PTN sd would slow down processing. Changed profile, Debbie initialized and trans going thru faster.
•	-		User: Linda Billings from - Notes: Case # 3432660 to add Server Id. Debbie wants Server ID.
•	-		User: Linda Billings from - Notes: Called Debbie, initialized and added Server ID.
•	-		User: Linda Billings from - Notes: t.t. Debbie, is prompting for server ID, running faster, she wants me to call after 2pm to see how it ran thru lunch rush.
•	-		User: Linda Billings from - Notes: Peggy called, t.t. Mike to see it he or she is mailing phone cord. I called Debbie, she's sd new cord OK but wants it deloivered tomorrow. Called Peggy to let her know.
•	-		User: Linda Billings from - Notes: Debbie Lindsay called want to know how to cancel. I called Peggy & she will call Debbie to see if can salvage.
•	-		User: Mike Thomas from Tech Support - Notes: Cancelled per letter from merchant.
39	Martha Respondek D.D.S	434358449883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-853-0321		Contact : Martha
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
40	Loyal Order of Moose	434348377889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3617583955		Contact : Teddy Elmore
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy (rep) download TID# 837788900
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy turned on server prompt.
•	-		User: Linda Billings -> Notes: close acct OSM Request ID: 308858 . Change of ownership done.
41	TRACY'S CAKES & MORE	434344771887	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-661-0633		Contact : Tracy Mendoza
•	-		User: Mike Thomas from Tech Support - Notes: Requested ASR to change Address, will need to download terminal for change to appear on receipt,.
•	-		User: Linda Billings from - Notes: Tracy called in for test trans.
•	-		User: Linda Billings from - Notes: Tracy called, went over Nov fees & deposits. She has a $30 debit from her acct she thinks is us. Sending info from bank for us to research.
•	-		User: Linda Billings from - Notes: Disc # , can't call Tracy back to let her know research and PTN found no $30 charge to her acct. Contacted Peggy.
•	-		User: Abby Estrada from - Notes: Merchant sent in cancelation letter. Did OSM Request ID: 214475. Scan Letter to ISO.
42	Hi-Tec Trailer Inc	434342787885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-547-7786		Contact : Kevin
•	-		User: Christina Sullins -> Notes: Emailed Peggy to help get a w-9 on 08/12/15 and again today. 2nd attempt
•	-		User: Pennye McAnulty -> Notes: Called regarding converting the account phone # is disconnected.
43	H & K VACUUM TRUCKS	434340883884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3613644311		Contact : CAROL YGLESIAS
44	Southern Mortuary Monuments	434340465880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-6243		Contact : Melba Garcia
45	Palacios Auto & Towing	434334180883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-972-5923		Contact : Larry E. Glenn
•	-		User: Linda Billings from - Notes: merchant called sd Mike helping with DDA change to Palacios Auto instead of Larry's. Fax Amex & Disc apps to 361-972-3937
•	-		User: Linda Billings from - Notes: Virginia did DDA chg, effective 4/25. 4/30 Amex & Disc ASR confirmation. Mike checking to see if name chg complete so can download terminal.
•	-		User: Mike Thomas from Tech Support - Notes: TT Gilma did complete download to add new software and to correct name and address.
•	-		User: Mike Thomas from Tech Support - Notes: TT Gilma, printer disabled...enabled...ran reprint...all working.
•	-		User: Mike Thomas from Tech Support - Notes: TT Gilma, printer not printing re-set printer board...now working.
•	-		User: Mike Thomas from Tech Support - Notes: TT Gilma. error response when running settlement...corrected batch number in system...now working.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Debbie...walked her through a manual transaction.
46	Lindas Animal Grooming	434333337880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-8899		Contact : Linda Brandt
•	-		User: Dianna from - Notes: closed account charged etf
•	-		User: Peggy Jordan from - Notes: Dianna, This merchant wants to come back with Paymentech. Will we credit the early termination fee that was charged? Let me know! Thank You, Peggy Jordan
47	PICO,INC	434332082883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3616688943		Contact : David Branch
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
•	-		User: Mike Thomas - Department: 5 - Notes: Download Nurit 2085 site ID# 0349471 (with Peggy Jordan)
48	Mel's Welding	434331242884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-8332		Contact : Mel Martinez III
•	-		User: Mike Thomas - Department: 5 - Notes: Shipped Hypercom T7PT s/n 100003596097. Terminal is programmed.
•	-		User: Mike Thomas - Department: 5 - Notes: Merchant getting retry batch transfer cleared batch...ran transaction...approved
49	Doug's Automotive and Repair	434330558884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-884-3928		Contact : Doug Weeden
•	-		User: Mike Thomas - Department: 5 - Notes: TT Carol, terminal will not auto settle (no response from host)....corrected settle time in terminal.....she will call back if necessary.
50	Renfrow & Company	434330307886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-884-5541		Contact : Barney Eldridge
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy (rep) corrected spelling of business name, also corrected zip code.
•	-		User: Linda Billings from - Notes: Merchant called, out of paper. Used non thermal paper so not working. Told her to go to ofc supply and get roll using sample from old roll. WCB for settlement report.
•	-		User: Linda Billings from - Notes: Pulled batch report emailed to mona@renfrowprint.com
•	-		User: Mike Thomas -> Notes: IMPAM0HB3I71901 to cancel account
51	Krenek Chiropractic	434329592886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 9798483300		Contact : Shane Krenek DC
•	-		User: Mike Thomas - Department: 5 - Notes: TT Susan walked her through changing date and time.
52	THE Courtyard Kennel	434327911880	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 2814982773		Contact : Walter Greene
•	-		User: Mike Thomas - Department: 5 - Notes: TT Walter, card error advised him how to clean cardreader.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Walter, advised how to force a transaction.
53	melstan inc	434326672883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615525441		Contact : mendy
54	CRAWDADDYS - SOUTHSIDE	434326064889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3619800300		Contact : JIM WEBB
•	-		User: Mike Thomas from Tech Support - Notes: TT Jim, walked him through a reprint.
•	-		User: Linda Billings from - Notes: Sue Webb called and this location was franchised out about 4/2008.
•	-		User: Linda Billings from - Notes: Close acct Request ID: 257694 Cancellation ltr received
55	Half Price Glass	434323726886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-0100		Contact : Kevin McCuiston
56	Tony's Picture Frames & Mexican Imports	434323716887	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 956-565-4232		Contact : Concepcion DeLa Garza
•	-		User: Dianna - Department: x - Notes: application approved. coding sent to Mike
57	ROCKPORT SEA & SPRAY	434320888887	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-729-3532		Contact : DON KIMBROUGH
•	-		User: Mike Thomas - Department: 5 - Notes: Added phone number to receipt (function 26)
•	-		User: Linda Billings from - Notes: Phone line went out, didn't settle. T7plus, settle pword 000. Dialing in to get HCS report. Wcb if can't run transaction still.
•	-		User: Mike Thomas from Tech Support - Notes: Verified transaction for $165.03 went through.
58	Resthaven Funeral Home	434320637888	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-364-1100		Contact : Yvonne Moran
59	Little Bay Club	434319084886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-729-6257		Contact : Patti John
•	-		User: Mike Thomas -> Notes: ASR to add Hypercom T7P (per Peggy Jordan)
•	-		User: Linda Billings -> Notes: ASR Request ID: 432871 to add 2nd terminal , T7P
60	NATURE IN GLASS	434316480889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3618833860		Contact : JILL GROSSMAN
61	ISLAND TATTOO #2	434312615884	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3617497194		Contact : JERRY NUCKOLLS
62	TEQUILA JOES TAVERN	434311382882	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 7136220775		Contact : ADAM CHAPPA
•	-		User: Raj Modhvadia - Department: 2 - Notes: We cancelled this accout per Peggy Jordan. She said this merchant never processed through us. Cancelled with no termination fee. Thank You Boy!
63	Vic's Transmission	434311371885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-857-7175		Contact : David Phelps
64	ISLAND TIRE & AUTOMOTIVE	434310827887	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-949-4949		Contact : BILL CURRY
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Bill, removed server prompt.
•	-		User: Mike Thomas - Department: 5 - Notes: Printer not printing dark enough, had merchant replace paper...now working
•	-		User: Mike Thomas from Tech Support - Notes: Mailed terminal label with correct MID# (per Linda Billings)
•	-		User: Mike Thomas from Tech Support - Notes: TT Bill advised him how refund process works.
•	-		User: Christina Sullins -> Notes: Printed July statement for Peggy to help merchant reconcile.
65	A & K TAILORS & COSTUMES	434310578886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 2819559988		Contact : DARIN GARRETT
66	ALL PRO PREMIUM PEST	434310113882	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3619932872		Contact : JACK WRD
67	BETOS COMMUNITY GROCERY	434309074889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615928971		Contact : ALBERT GARZA
•	-		User: Linda Billings from - Notes: Peggy called, last week ck reader had MICR err, said fixed and now Nurit won't work, waiting for line msg. Mike is calling merch.
•	-		User: Mike Thomas from Tech Support - Notes: TT Albert, corrected time and date on Nurit 2085
•	-		User: Linda Billings from - Notes: Albert called to ck on trans for $34.26. Said receipt said cash. It did capture as manual EDC.
68	LAKESIDE BOARDING KENNEL	434307460882	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-775-0774		Contact : ROGER WRIGHT
•	-		User: Mike Thomas from Tech Support - Notes: TT Peggy (rep) printer is disabled...enabled..ran printer test...working
69	J & J ARCHERY	434306424889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615529027		Contact : JEAN RANKER
70	CHAN'S IMPORTS	434304508881	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-992-3191		Contact : JOHN CHAN
•	-		User: Mike Thomas - Department: 5 - Notes: TT John, printer problems (per Peggy) walked him through resetting printer.
•	-		User: Virginia Blankenship from Operations - Notes: spoke to John and needed to know how to refund cardholder $42.26, correct transaction should have been for $21.54, tsf to Mike
•	-		User: Mike Thomas from Tech Support - Notes: Tt John called concerning cancelling account...refered to Peggy Jordan.
•	-		User: Mike Thomas from Tech Support - Notes: Submitted OSM to cancel account.
71	COASTAL CUTS & TANS	434304374888	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615526512		Contact : RITA JO CASEY
•	-		User: Mike Thomas - Department: 5 - Notes: Advised merchant how to enter offline transaction after receiving voice auth.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Rhonda, walked her through adjusting a tip.
72	ANTHONY C. GARZA DDS	434303284880	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3613644410		Contact : JUANITA YNFANTE
•	-		User: Dianna from - Notes: account closed
73	ANTHONY C. GARZA DDS	434303272885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615479311		Contact : JACKIE GARCIA
•	-		User: Dianna from - Notes: accout closed
74	TRI WHOLESALE CO, INC	434300468882	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-3772		Contact : LYNETTE KING
•	-		User: Mike Thomas from Tech Support - Notes: TT Lynette, ordered 6 ribbons for P250.
•	-		User: Linda Billings from - Notes: Returned call to Lanette re: $500 trans. Not found, so they had forgot to key it.
75	MARINE SERVICE	434300214880	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-4975		Contact : FOREST CANION
•	-		User: Mike Thomas from Tech Support - Notes: TT Forrest...ordered 3 rolls of paper shipping ground.
76	MCMAHONS AUTOMOTIVE	434299731886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3617297733		Contact : BILL MCMAHON
•	-		User: Linda Billings from - Notes: Peggy called this merchant was cancelled months ago & no term fee cause he opened another business & signed 2 other businesses (Hideout & Roadhouse). $5 mo fee still debiting from his account, please stop & refund. Canc ltr should be in file. If not Peggy will fax in on Tues., May 27.
•	-		User: Peggy Jordan from - Notes: Has this ever been completed? Meeting merchant Thursday and need to know.
77	BRIANS ANTIQUES	434299353889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3617281910		Contact : BRIAN HANSON
•	-		User: Linda Billings from - Notes: Brian called, ck'd on $8000 trans on 9/28. Advised him won't post before Wed, 10/1. Told him issuing bank may want to verify sale with card holder before moving funds. He will cb if not in bank by Wed.
•	-		User: Linda Billings from - Notes: Brian called to ck trans on 10/5 & when will deposit. Wcb if not in bank today.
•	-		User: Linda Billings from - Notes: Brian called to ck trans on 10/8 & 10/10
•	-		User: Linda Billings from - Notes: Brian called 10/27 to check on batch, Abby took msg. I called & n/a so left msg. Called Brian this morning & he said batch was showing up in bank.
•	-		User: Linda Billings from - Notes: Brian called to check trans on 11/14. Trans settled.
78	ALICE BODY & PAINT SHOP	434299214883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-5861		Contact : RENE TAMEZ
•	-		User: Virginia Blankenship from Operations - Notes: received cancellation letter
79	LEGENDS	434299201880	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-7061		Contact : RUDY SOTO
•	-		User: Dianna from - Notes: recieved letter to close account. Will charge an ETF of $250.00
•	-		User: Mike Thomas -> Notes: Cancelled account per letter from merchant.
80	BAYFRONT ANIMAL HOSPITAL	434298349888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615522602		Contact : MARY BLINKA
•	-		User: Mike Thomas - Department: 5 - Notes: Mary called, printer disabled...enabled...now working
•	-		User: Mike Thomas - Department: 5 - Notes: TT Mary, printer disabled...enabled...now working.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Allie, wanted to know if she owns the terminal. I called Peggy because I think this could be a person from another processor, Peggy will call Mary.
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Allie printer disabled....enabled....now working.
•	-		User: Dianna - Department: x - Notes: recieved letter to cancel account
81	ROBLES GARAGE	434298344889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-387-6201		Contact : ANGEL ROBLES
•	-		User: Mike Thomas from Tech Support - Notes: Tt Angel retry batch walked him through settlement...now working.
82	RITA JOS BAYVIEW	434297066889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615529641		Contact : RITA JO CASEY
83	FLOUR BLUFF A/C & HEATING	434297040884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-937-2583		Contact : SHERRY LESTOURGEON
•	-		User: Lindsay Stallings - Department: 1 - Notes: Sherry called because she could not get a transaction to go through. She kept losing the signal. Told Sherry how to run an offline transaction and upload later.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Sherry, confirmed transaction of $70.00 went through on 8/25/2007.
•	-		User: Mike Thomas from Tech Support - Notes: Shery call concerning a transaction for $250.00. wanted to know if it went through...yes it did. Tried calling her back several times to advise...no answer.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Sherry (per Peggy) conferenced her with Way System to batch offline transaction.
•	-		User: Linda Billings from - Notes: Merchant called Peggy. Mike told her Way tech person would call her, hasn't had call, Linda teleconf Sherry into Way. Ian advised her weak coverage area, needs external antennae, merchant had to hang up and take care of customer.
•	-		User: Linda Billings from - Notes: Called Sherry, teleconf with PTN CS & Advanced Product support. Referred her back to Way. She told CS that Mike gave her the VRU # and she got auth. She will call me again in the morning and I will heop her get her transaction funded.
•	-		User: Linda Billings from - Notes: Sherry called, March trans all fell into mid qual, were swiped but qualified as Dom MC Merit 1 and Rewards 1. She would like to see about getting her cost down or just staying in the ofc and keying. Does not like wireless unit. emailed Peggy.
•	-		User: Linda Billings from - Notes: updated addr legal with OSM 273447. Updated DBA addr w/OSM 273455. Added 2nd TID for T7P w/ASR 417301
•	-		User: Linda Billings from - Notes: Peggy req. lower mid to 2.50%. Need Sch A signed. emailed Peggy.
•	-		User: Mike Thomas -> Notes: TT Sherry walked her through a forced sale and settlement.
•	-		User: Mike Thomas -> Notes: Requested cancel
84	A NEW DIRECTION	434297033889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618576653		Contact : LINDA CARMICKLE
•	-		User: Mike Thomas from Tech Support - Notes: TT Linda advised her how to laod paper in Hypercom T7PLUS>
•	-		User: Mike Thomas from Tech Support - Notes: Tt Linda, wanted expiration date removed from receipts....walked her through a download.
85	SONNY'S PORTABLE BUILDINGS	434296849889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-5326		Contact : CLEO ELEE
•	-		User: Linda Billings from Sales - Notes: Recv'd cancel ltr, Peggy called merchant & not cancelling til contract up, does not want to pay ETF.
86	CALHOUN COUNTY ANIMAL	434296817886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615524526		Contact : GLENDA BLINKA
•	-		User: Mike Thomas - Department: 5 - Notes: Had profile corrected to reflect a T7PT was originally a T7P. Printer was printing only one receipt.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Glenda...printer disabled...enabled...now working.
•	-		User: Raj Modhvadia - Department: 2 - Notes: Calhoun County Animal called in and wants to cancel account. I told her there is a $250.00 termination fee. She is faxing in a cancellation letter. I am emailing Dee information. Thanks
•	-		User: Dianna - Department: x - Notes: cancelled account
87	HUA T'AI CHINESE RESTAURANT	434296461883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-857-8788		Contact : Jeny/Liyueh Lian
•	-		User: Mike Thomas - Department: 5 - Notes: Sent 24 rolls of paper
•	-		User: Mike Thomas - Department: 5 - Notes: Sent 24 rolls of paper
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 24 rolls of paper.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 24 rolls of paper.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Lee, duplicate batch#, cleared now working.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered paper and sales slips.
•	-		User: Linda Billings from - Notes: Merchant called, still printing problems. Had her hit paper feed and did start printing. Called Peggy and she's going by.
88	Gulfstream Marine	434294584884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-883-8080		Contact : KAREN GLANDT
•	-		User: Linda Billings from - Notes: Karen called, chc trans on 10/06, faxed Oct statement to 361-881-8504
89	SHUR TAXIDERMY	434294354882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-688-1399		Contact : TROY SHUR
90	C-SCAPES	434293872884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-993-7800		Contact : ANNETTE CHRISTOPHER
91	KINETIC MOVEMENT CENTER	434291488881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617294315		Contact : TINDAL JORDAN
•	-		User: Linda Billings from - Notes: Peggy faxed in new signed Sch A. Rate adj to retain merchant. Forwarded to data entry.
•	-		User: Linda Billings from - Notes: Conf. of fee adj rec'vd
•	-		User: Linda Billings from - Notes: Peggy called this merchant is faxing DDA chg info.
•	-		User: Linda Billings from - Notes: Bank chg OSM Request ID: 229941
•	-		User: Linda Billings from - Notes: OSM Complete: 229941: MID 434291488881: KINETIC MOVEMENT CENTER
92	BELHASEN PLUMBING & HEAT	434288688881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617587374		Contact : Anne Belhasen
•	-		User: Mike Thomas - Department: 5 - Notes: ordered 4 rolls of paper & spindle for Nurit 2085
•	-		User: Mike Thomas - Department: 5 - Notes: TT Janet, confirmed her customer was charged twice ($102.74) on April 27. She will issue a refund.
93	FRANCES ANN BRADLEY LPC	434288372882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-939-9577		Contact : FRANI BRADLEY
94	SOUTH TEXAS EQUIPMENT (EAGLE)	434287111885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 830-757-2800		Contact : JESSICA FRANCIS
•	-		User: Mike Thomas from Tech Support - Notes: TT Jessica, gave her a brreakdown on transactions ran on 4/15/2008.
•	-		User: Mike Thomas -> Notes: Cancelled account per letter from merchant.
95	COYOTE QUICK LUBE	434280840886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-2015		Contact : CHERYL BREWER
•	-		User: Mike Thomas - Department: 5 - Notes: TT Nelda, Wright Express not working...called Paymentech helpdesk....they corrected profile....now working.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Merchant, terminal display is blank, re-set power supply...now working.
96	Precision Collision	434280122889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-396-0096		Contact : DENISE BRAUN
•	-		User: Abby Estrada from - Notes: New address: 2260 E MAIN ST #2, ALICE, TX 78332-4159. Updated Address in ISO. Did OSM Request ID: 213388.
97	OUTDOOR COUNTRY 2 BOOTS	434280067886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615842562		Contact : BILL VAN CLEAVE
•	-		User: Mike Thomas - Department: 5 - Notes: TT Debbie ordered 10 rolls of paper for Hypercom T7P
•	-		User: Raj Modhvadia - Department: 2 - Notes: Talked to lady at location she wanted to order 10 rolls of paper. Mike order paper today 12/3/2007. Thanks
•	-		User: Mike Thomas from Tech Support - Notes: Had profile rebuilt to prompt for CVV number...Peggy will call me when she can do download. TID# 006788616
•	-		User: Mike Thomas from Tech Support - Notes: Merchant called in...walked her through download.
•	-		User: Linda Billings from - Notes: called to check to on return
•	-		User: Linda Billings from - Notes: Merchant called to ck trans amount of 79.95 on Discover, 8/25-8.28. No record.
•	-		User: Linda Billings from - Notes: Debbie called, checked on refunds for 11/12 & 11/14.
•	-		User: Linda Billings from - Notes: Debbie called to ck trans amt.
98	DA VI NAILS	434279777883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-387-1369		Contact : ANNA
99	CEN - TEX RENTALS	434279046883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 7137037356		Contact : ALLAN PETERSON
100	THE CUTTING EDGE	434278635884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 979-716-0915		Contact : JAMES BELL
•	-		User: Mike Thomas - Department: 5 - Notes: Shipped Hypercom T7PT at no charge...Way System does not work in his area. He is leasing the Way System.
•	-		User: Linda Billings - Department: x - Notes: 8:30am James called. 8/23rd trans did not deposit. James did not settle machine & wcb about 9am to t.t. Mike.
•	-		User: Mike Thomas - Department: 5 - Notes: TT James he was not with terminal when he called, per Payentech he has not ran a settlement since 8/17/2007. He will call back after noon when he is with the terminal.Transaction for $375.00 has not posted to account.I will walk him through a settlement to see if the terminal was batched out.
•	-		User: Mike Thomas - Department: 5 - Notes: TT James, transaction still in terminal, walked him through a settlement.
101	MAIN STREET FLORIST	434278377883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-592-2552		Contact : TANYA GARCIA
102	EXPRESS STORAGE LOT #1	434277628880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 7134604044		Contact : AHMED
103	TRAILOR TRASH	434277557881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617581122		Contact : JIM
•	-		User: Mike Thomas - Department: 5 - Notes: TT Kathy, walked her through correcting time and date.
•	-		User: Dianna - Department: x - Notes: accout closed. charged ETF 250.00
104	JOHNS TRANSMISSION & ENGINE PERFORMANCE	434277533882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617585700		Contact : JOHN POLLARD
•	-		User: Virginia Blankenship from Operations - Notes: Spoke to merchant in regards to 2 transactions: $165 done on 02/22 Auth # 074729 I found, but $325 done on 02/22 Auth # 005847 I didnt find, so the merchant is going to force enter it into terminal to make it settle out.
•	-		User: Linda Billings from - Notes: John called, needed stments Aug 08 - Feb 09. Faxed to 877-517-7472
105	T & T WRECKER SERVICE	434276841880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617299509		Contact : GLORIA TELLEZ
106	A PAPER MOON	434276601888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618878200		Contact : AMY MCCOY
•	-		User: Virginia Blankenship from Operations - Notes: Cancelled per letter 04/02/08, OSM # 31256
107	IVYS AUTO & TRUCK REPAIR	434276529881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-592-7844		Contact : DAVID IVY
•	-		User: Lindsay Stallings - Department: 1 - Notes: Spoke to Mrs. Ivy and walked her through manually entering a card. Also advised her that she is not set up for American Express or Discover, but she can add those at any time.
108	BIG MOMMAS BBQ HEN	434274081885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 7137030026		Contact : ALVIN EDWARDS
109	ALLIED MUFFLER & MARINE	434273565888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615523475		Contact : MIKE MOSELEY
110	BLAIRS SERVICE STATION	434272047888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3616641641		Contact : JUANITA BLAIR
•	-		User: Mike Thomas - Department: 5 - Notes: TT Mr. Blair printer was disabled...enabled...ran reprint....working.
111	AUTO TRIM OF NORTH AMERICA	434270114888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : 4406 BALDWIN BLVD					Phone : 361-852-2148		Contact : LINDA DOUGLAS
•	-		User: Mike Thomas - Department: 5 - Notes: TT Linda, advised her she can't reprint receipts once the batch has been cleard.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Doug, walked him through a reprint
112	USA TRANSMISSION	434270100887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615160504		Contact : RICK MENCHACA
•	-		User: Abby Estrada from - Notes: New address: 201 S 6TH ST, KINGSVILLE, TX, 78363-5514. Did OSM, Request ID: 207165.
113	BOOTS 1-3615842562 TX	434268920882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615842562		Contact : BILL VAN CLEAVE
•	-		User: Larry McNamara - Department: 3 - Notes: Bandi called, wants to change descriptor to O C Boots 1-TX-361-584-2562. Called First Team, Too many characters. Bandi revised change to O C Boots 1-TX3615842562. Emailed request to pti-cigoperations.
114	COASTAL BEND SIDING & WINDOWS	434268760882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-884-8636		Contact : ARLENE TORRES
•	-		User: Linda Billings from - Notes: Arlene called to ck trans to see when would deposit. Told her trans 9/18 on Discover would not deposit before 9/23, or minimum of 3 bus. days.
•	-		User: Mike Thomas -> Notes: TT Arnold, having issues processing will call me back when he is with the terminal.
•	-		User: Christina Sullins -> Notes: TT Arnold, he said he was missing funds. The $3595.00 minus monthly fees is $3458.06. Arnold will check his account for the funds.
115	WAGGIN TAILS PET RANCH	434267955889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 2815330500		Contact : DENISE EINKAUF
116	SOUTH TEXAS TROLLING MOTORS	434267539881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-939-8970		Contact : CHRIS RUSSELL
117	JONES-TILLEY ROOFING	434267021880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-852-7663		Contact : CAROLYN ILLEY
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
118	ROLLINS FENCE CO.	434266967885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-289-1166		Contact : JARRETT ROLLINS
•	-		User: Linda Billings from - Notes: Jarrett called, err on Discover trans. Keying in and wrote # wrong. Called card holder & got correct # & went thru.
•	-		User: Mike Thomas -> Notes: TT Jarrett, walked him through a manual sale. Approved.
•	-		User: Mike Thomas -> Notes: TT Jarrett advised him how to check phone line....getting comms errors.
•	-		User: Mike Thomas -> Notes: Terminal down, downloaded Hypercom T7PLUS tid# 696788512
•	-		User: Mike Thomas -> Notes: Requested cancel
119	OLDE TOWNE GRILLE	434266552885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617585686		Contact : MARION
•	-		User: Linda Billings from - Notes: Someone called from NY # 212-560-6379, sd bookkeeper & wanted to know if acct closed. Acct is still open & he wanted to know when last batch. Told him could get at terminal level, he sd didn't have access to merchant term, just a bookkeeper. Did not give info, called Peggy to alert her. Peggy called Marion & she sd is selling but no one should be calling us.
•	Aug 23 2023		They called in had a guy go behind her counter near her machine. Worried they put a skimmer. Mike has task to check up on next few days and watch traffic.
120	TOP GUN PAINT & BODY	434266481887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618144884		Contact : SHARON BUHRLE
•	-		User: Linda Billings from - Notes: Someone called in wanting to know if cancellation fee. Told them I would be glad to contact Peggy and have her call. Person said has Peggy's cell phone number.
•	-		User: Dianna from - Notes: merchant is closing account. Will be sending in cancellation letter
121	ISLAND TIRE & AUTOMOTIVE	434265038886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3619494949		Contact : Bill Curry
•	-		User: Mike Thomas - Department: 5 - Notes: TT Sally...no dial tone...merchant checked for dial tone...none. She will call me back if she needs assistance.
•	-		User: Dianna - Department: x - Notes: Sally called. Terminal making loud noises. Conf in tech support to help.
•	-		User: Dianna - Department: x - Notes: ASR done in 2/07 to change terminal to Omni 3750 w/internal pinpad
122	CLASSIC BLINDS, ETC.	434263807886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618577808		Contact : TODD LANSFORD
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jodel, advised her how to do a reprint of her last transaction.
•	-		User: Raj Modhvadia from Operations - Notes: needs to cancel account. thanks
•	-		User: Mike Thomas from Tech Support - Notes: TT Jodell....corrected time and date on terminal.
123	DUBS GARAGE	434263801889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618527379		Contact : BILL HARDCASTLE
•	-		User: Mike Thomas from Tech Support - Notes: TT Bill, requested detailed report from 9/3/08....had Paymentech fax it to him. Case# 3936776
•	-		User: Linda Billings from - Notes: Merchant called & needs WEX asap. Peggy is going by merchant location to get WEX app.
124	WRIGHT'S GARAGE	434263734882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 573-334-4933		Contact : Mary Wright
•	-		User: Mike Thomas from Tech Support - Notes: Tt Mary, walked her through a settlement, and a manual Discover sale.
•	-		User: Lindsay Felker from - Notes: I called Mary as she was interested in check service; she said they only get 1 or maybe 2 bad checks per year, but she was just interested in how it works, etc... Everything is going fine.
125	C.C. BRAKE / CLUTCH INC.	434262156889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618822535		Contact : RUBEN
•	-		User: Virginia Blankenship from Operations - Notes: converted to Concord MID # 02095290001
•	-		User: Virginia Blankenship from Operations - Notes: OSM # 27319 to get it cancelled with Paymentech
126	Henry's Glass Shop 2	434262041883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3614740611		Contact : Rolanda
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 20 rolls of paper for T7P.
127	GULF BUSINESS FORMS, INC	434261658885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618539877		Contact : DONNA TERRY
•	-		User: Linda Billings from - Notes: Rosa called, Donna Terry no longer there. Jim changed providers and sending cancellation letter.
•	-		User: Abby Estrada from - Notes: Rosa called, Linda took call, she's re-faxing can ltr to Linda's attn. This entry made by Linda on Abby's terminal.
•	-		User: Linda Billings from - Notes: Recv'd can ltr. Notified Peggy. Request ID: 224957
•	-		User: Linda Billings from - Notes: OSM Complete: 224957: MID 434261658885 closed acct.
128	SIGNS & GRAPHICS,LLC	434261629886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-857-6032		Contact : DEBRA LADWIG
129	A WAVELL FLAGPOLE	434261610886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-9283		Contact : ARTHUR WAVELL
130	ACU-TUNE	434261266887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-575-1643		Contact : STEVE
•	-		User: Mike Thomas - Department: 5 - Notes: TT Merchant gave instuctions on how to process a voice auth.
•	-		User: Christina Sullins -> Notes: TT Steve, questioning the Annual Membership and Compliance fee's from Oct. Statement.
•	-		User: Mike Thomas -> Notes: ASR to add VX520 request ID# 907584
•	-		User: Christina Sullins -> Notes: Steve needed to know how to reprint a receipt.
•	-		User: Mike Thomas -> Notes: Requested cancel
131	FILLA CHIROPRACTIC CENTER	434259715887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-387-1716		Contact : ROSIE MARTINEZ
•	-		User: Linda Billings from - Notes: Dr. has already changed processers. Contract expired. Sending canc ltr.
•	-		User: Mike Thomas -> Notes: Cancelled account per letter from merchant
132	KEATHLEYS GLASS	434257561887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-553-4864		Contact : Bruce Keathley
133	BOATSTOP	434257163882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-992-2423		Contact : HAROLD MEYER
134	TIME OUT SPORTS BAR & GRILL	434257158882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617583106		Contact : EDWARD BENNET
•	-		User: Linda Billings from - Notes: Peggy called, Steve sliding ck thru Mini Micr Reader and err msg need MICR number. Peggy ck'ing to see if bank temporary ck. GETI tech support sd run crisp dollar bill thru 6 07 7 times or blow out with air is only way to clean. Peggy called back and cord on back came unplugged, Reader working again.
135	FECHT & CO.	434253831888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-853-2443		Contact : MICHELLE SCHAETTE
•	-		User: Mike Thomas from Tech Support - Notes: Gave merchant Paymentech voice auth. phone number.
136	the hide out	434253432885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617909449		Contact : charleyne
137	COASTAL MARINE	434252994885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-729-2100		Contact : CLARK COLLINS
138	GIO'S VILLA, INC.	434252919882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 956-542-5054		Contact : Mike Jordan
•	-		User: Mike Thomas from Tech Support - Notes: Mailed QRG.
139	Dougs Automotive	43433055884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3618843928		Contact : Douglas Weeden
140	Crawdaddy's	43432606489	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-980-0300		Contact : Jim Webb
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jim, walked him through a reprint on Omni 3750
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jim walked him through adjusting tips.
141	Sugar Shack	8031418505	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 154 County Road 3074					Phone : 361-389-6071		Contact : Tracy Mendoza
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 2000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 6000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5
•	-		User: Pennye McAnulty -> Notes: Tracy called needing to close the account for the season she is sending me an email.
•	-		User: Pennye McAnulty -> Notes:
•	-		User: Pennye McAnulty -> Notes: Tracy called because she has requested to re-activate the account. It was not activated in time for them to process a transaction and the customer cancelled their agreement.
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Kay Arpin -> Notes: Peggy did not reach merchant, I called, no answer, also emailed
•	-		User: Mike Thomas -> Notes: Cancelled USA epay
142	Rockport Sea & Spray	8031054474	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 202 Hwy 35 N					Phone : 361-729-3532		Contact : Don Kimbrough
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316009CT022619 IP
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 60.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 60000
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 5000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : MO Percent FROM 0 TO 5
143	Mosaic	6434190001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
144	Sparkling City Jewelers	6409420001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
145	Deborah's Salon	6253681001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
146	The Olive Branch	6232340001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
147	Little Bay Club	6094090001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
148	Zoom's Auto Paint & Body	5281290001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
149	I'M PALS TAXICAB	5226950001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
150	JOHNSTON TRANSMISSION SERVICE	5190270001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
151	BK'S SPORTS BAR	5080070001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
152	The Hide Out	5074650001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
153	SHELLABY AIR CONDITIONING	5053230001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
154	THE HIDE OUT	5026730001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
155	PEER PROPANE	5026200001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
156	ALL-OUT SEPTIC SERVICE	5026190001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
157	LOVE LETTERS BY THE BAY	5026170001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
158	ANTHONY C. GARZA D.D.S.	4534490001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
159	Pirates D' Talia	2808340001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
160	Two Horse Saloon	2772270001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
161	ROGWEBS	2741660001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
162	TIRE & LUBE EXPRESS	2664170001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
163	RUEBEN'S FLEET SERVICE	2664160001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
164	INDEPENDENT JEWELRY CONSULTANT	2659220001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
165	INDEPENDENT JEWELRY CONSULTANT	2642790001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
166	Ayers St Music/ Robert Alaniz	2603920002	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
167	AYERS EVENT CENTER/ROBERT ALANIZ	2603860001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
168	Palm Bay Rental Management	2577080001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
169	Rueben's Fleet Service	2095290001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
170	Redasign	2084960001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
171	Watering Hole - Bar	461084469697251	May 09 2023	CANC	Dec 11 2024	SBC	-	-	Merchant
	Address : 5883 FM 2853					Phone : 361-588-1200		Contact : Carol Kent
•	-		User: Charlotte Goff -> Notes: Changed status to Cancelled and uploaded Cancellation Request - Received equipment 5/17/22
172	Watering Hole - Grocery	461084469693652	May 09 2023	CANC	Dec 11 2024	SBC	-	-	Merchant
	Address : 5883 FM 2853					Phone : 361-588-1200		Contact : Carol Kent
•	-		User: Mike Thomas -> Notes: Updated terminal to ask for tip
•	-		User: Charlotte Goff -> Notes: Changed status to Cancelled and uploaded cancellation request. Received equipment 5/17/22
173	Watering Hole - Food Truck	461084469694052	May 09 2023	CANC	Dec 11 2024	SBC	-	-	Merchant
	Address : 5883 FM 2853					Phone : 3615881200		Contact : Carol Kent
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 15.00
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Morgan Withee -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: TT - Carol - her food truck burned up in a fire and she needs to cancel the services for just the food truck. She will keep her other 2 accounts. Emailed her the cancellation request form for SBC.
•	-		User: Charlotte Goff -> Notes: Received cancel form and forwarded to Linda at SBC. Cancelling on our end.
174	South Texas Trolling Motors & Propane	8035841694	May 09 2023	CANC	Mar 21 2024	Elavon	-	-	Merchant
	Address : 9705 S Padre Island Dr					Phone : 361-939-8970		Contact : Chris Russell
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 300
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 1800000
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 150000
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Morgan Withee -> Changed : MO Percent FROM 0 TO 20
•	-		User: Morgan Withee -> Notes: Surcharge account. Mike Prepared a Desk 3500 for this account.
•	-		User: Dee Karawadra -> Notes: Settlement Issue on duplicate transaction... Robert called in but did not have approval code for the transaction. Called Elavon and got one voided. Approval 07102D kept voided the other...
•	-		User: Emily Karawadra -> Notes: called to confirm a refund for $135.31 was ran on 6/29/20. It is in pulsepoint and was processed.
•	-		User: Emily Karawadra -> Notes: cardholder called in looking for his refund from 06/29 for $135.31. Morgan veified with Elavon it was sent but that it CAN take 14 days to credit it. The 14th business day is friday he should see it friday. He left number 361-549-1185 called and it was a recording no vm
•	-		User: Emily Karawadra -> Notes: 7/17/20 his refund should show in his account. If not we need copy of bank statment. cross out all his info and purchases to prove it never came and then call elavon back to get to research group
•	-		User: Charlotte Goff -> Notes: TT - Robert - Today they received a Declined CVV2 code on a $3343.66 transaction but the cardholder is stating it is coming out of his bank. Called Eleavon and they said they see the declined transaction but do not see an approval. They recommended that the cardholder call issuing bank and have them release funds.
•	-		User: Morgan Withee -> Notes: Spoke to merchant terminal did not print out batch report. He wanted to ensure it did batch. I do see 10 transactions from 12/09. I will email him the transaction report.
•	-		User: Mike Thomas -> Notes: Merchant getting comms errors...will try to reset router...change cables. If none of that works he will contact internet provider
•	-		User: Mike Thomas -> Notes: Splitter issue now working
•	-		User: Charlotte Goff -> Notes: Changed status to Cancelled. Converted to SBC in Feb 2022. Sent email to Elavon today to cancel.
•	-		User: Morgan Withee -> Notes: submitted sr to closes this today
175	Ramirez Machine Shop	8035572216	May 09 2023	ACTIVE	Mar 15 2024	Elavon	Jan 01 1970	-	-
	Address : -					Phone : -		Contact : Rodney Ramirez
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 36000
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 3000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Kay Arpin -> Changed : TO Percent FROM 0 TO 20
•	-		User: Cheri Hansen -> Notes: Need to update DL/Texas ID and be sure that he is a sole proprietor
•	-		CANCELLED - CONVERTED TO SBC
176	Watering Hole	8032795257	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : 5883 FM 2853					Phone : 3615881200		Contact : Carol Kent
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 30.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 420000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 35000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 90
•	-		User: Pennye McAnulty -> Changed : MO Percent FROM 0 TO 10
177	Birds of Paradise	8031124202	May 09 2023	CANC	Mar 21 2024	Elavon	Oct 03 2017	-	-
	Address : -					Phone : 361-284-2637		Contact : Celia Garza
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216056CT010483 Dial
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 175
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 48000
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 4000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 20
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Kay Arpin -> Notes: Peggy could not reach, I emailed PCI info
•	-		User: Morgan Withee -> Notes: Leo called in stating he's getting a comm error and he has tried to power down the terminal and power back on and it did not come back up. I conferenced in Elavon to get an additional level of support. We were not able to resolve the issue. I think it could be an ethernet wire issue as all tests were coming back normal. Leo is going to get a new ethernet cord and call us back if it does not work.
•	-		User: Charlotte Goff -> Notes: Cancelling this MID - merchant moved to SBC - IBUXX. Morgan had the merchant cancelled on the Elavon platform 11/3/21
178	Eds Hair Designers	8031100871	May 09 2023	CANC	Mar 21 2024	Elavon	Jul 03 2017	-	-
	Address : 1009 US Hwy 181 Suite 5					Phone : 361-643-6050		Contact : Rosalia McArthur
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316011CT022128 Dial
•	-		User: Morgan Withee -> Notes: TID: 0008031100871392
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 25.00
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 60000.00
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 5000.00
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		User: Mike Thomas -> Notes: TT Sherry updated terminal AGAIN!
•	-		User: Morgan Withee -> Notes: Put in sr to close this account today
•	-		User: Charlotte Goff -> Notes: Received email notification from Elavon that this account has been closed by Elavon
179	Palm Bay Rental Management	8031092409	May 09 2023	ACTIVE	Mar 20 2024	Elavon	Mar 03 2017	-	-
	Address : 15217 S. Padre Island					Phone : 361-949-1055		Contact : Mary McCoy
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		CANCELLED - CONVERTED TO SBC
180	Acutune	8031055810	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : 911 Sam Houston Dr.					Phone : 361-573-0869		Contact : Steve Fiedler
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316009CT022599 dial
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 1000000
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 10000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 5
181	NAIL & FACE	8030903804	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : -					Phone : 3618142020		Contact : Tran Kim Thang
182	Ayers St. Music	8030912946	May 09 2023	CANC	Mar 21 2024	Elavon	Nov 30 1899	-	-
	Address : -					Phone : 361-884-4870		Contact : Robert Alantz
183	Ayers Event Center	8030911278	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : -					Phone : 361-884-4870		Contact : Robert Alaniz
184	Gio's Villa Inc	444253645881	May 09 2023	CANC	Jun 24 2024	-	Nov 30 1899	-	Merchant
	Address : -					Phone : 956-542-5054		Contact : Gregory Jordan
•	-		User: Christina Sullins -> Notes: OSM# 2484591 for ACH change due to account being hacked.
•	-		User: Mike Thomas -> Notes: 8325370000093005
•	-		User: Charlotte Goff -> Notes: Cancelled account - new MID is 8030934098
185	OUTDOOR COUNTRY	434268926889	May 09 2023	CANC	May 15 2024	-	Jan 01 2016	40.00%	Merchant
	Address : -					Phone : 361-564-2562		Contact : BILL VAN CLEAVE
•	-		User: Emily Karawadra -> Notes: Called in to see cost for keying a amex 3.50% is what I instructed her. Looks like she is on faps.
186	Nail & Face	434356494881	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-2020		Contact : THang
187	R.D Welding	434352074885	May 09 2023	CANC	Jun 05 2024	-	Oct 23 2007	40.00%	Merchant
	Address : -					Phone : 361-888-7222		Contact : RAY DELOS SANTOS
•	-		User: Linda Billings from - Notes: Merchant called thought doubled trans amt when entered tax amoutn. Checked & OK
•	-		User: Mike Thomas from Tech Support - Notes: Walked merchant through sale.
•	-		User: Mike Thomas from Tech Support - Notes: TT Bobbie, gave her transactions details for 8/15/2008
•	-		User: Mike Thomas from Tech Support - Notes: TT Bobbie, verified transactions.
•	-		User: Linda Billings from - Notes: Merchant called, 1st time to key a card, walker her thru keying trans.
188	La Potpourri	508409001	May 09 2023	ACTIVE	-	-	Mar 02 2007	60.00%	Merchant
	Address : -					Phone : 361-592-7036		Contact : Bill Webb
189	LA POTPOURRI	5084090001	May 09 2023	CANC	Mar 08 2024	-	Mar 01 2007	60.00%	Merchant
	Address : -					Phone : -		Contact : -
190	Watering Hole	8033235741	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : 5883 FM 2853					Phone : 3615881200		Contact : Carol Kent
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 50.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 100000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 15000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : Internet Percent FROM 0 TO 5
191	All About the Table LLC	520002357480	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 713-426-1166		Contact : Regina Gust
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 2500
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 50000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 10
•	-		User: Kay Arpin -> Changed : TO Percent FROM 0 TO
•	-		User: Pennye McAnulty -> Notes: Sent Peggy email about ach rejects they quit processing over a year ago.
•	-		User: Pennye McAnulty -> Notes: Peggy said to go ahead and cancel.
•	-		User: Pennye McAnulty -> Notes: Peggy called to have account cancelled. I emailed ISO client service to have the account cancelled with no termination fee.
•	-		User: Mike Thomas -> Notes: Cancelled USA ePay
192	A & D ELECTRIC	434263677883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-1504		Contact : NORMA SALAS
•	-		User: Mike Thomas from Tech Support - Notes: Ordered Paper and ribbon.
•	-		User: Mike Thomas -> Notes: Requested cancel
193	Mex Sales Company	8031149571	May 09 2023	ACTIVE	Mar 15 2024	Elavon	Jan 01 1970	-	-
	Address : 1205 6th St					Phone : 361-882-2110		Contact : Sandra Vasquez
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216010CT010590 Dial
•	-		User: Mike Thomas -> Notes: Set up USA ePay
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Kay Arpin -> Notes: Peggy could not reach merchant - i emailed merchant also
•	-		CANCELLED - CONVERTED TO SBC
194	S and G Appliances	8031139473	May 09 2023	ACTIVE	Mar 20 2024	Elavon	Jan 01 1970	-	-
	Address : 325 W. King Ave					Phone : 361-592-2561		Contact : Glen McBryar
•	-		User: Mike Thomas -> Notes: Downloaded iCt220 SN 2216009CT012274 Dial
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 80.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 96000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 8000.00
•	-		User: Cheri Hansen -> Notes: Could not locate the physical file. Need DL EIN and voided check
195	Johnnys Paint and Body	8031111225	May 09 2023	ACTIVE	Mar 20 2024	Elavon	Sep 03 2017	25.00%	Merchant
	Address : 440 FranklinBlvd					Phone : 830-569-3506		Contact : Karen Young
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 22160101CT010678 Dial
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Kay Arpin -> Notes: Peggy could not reach Karen Young, I called she was gone for the day, confirmed email to send PCI info to
•	-		User: Emily Karawadra -> Notes: Morgan - Mrs. Judy called in to verify if they did in fact run a transaction and canceled one. Customer called in (lisa duncan card ending in 5033) and the statement she sees a transaction twice on her card. Called Elavon and they said they see a return and a charge so that it is zeroed out. They are pulling more reports to verify for me. Verified that they ran a refund and a sale. Merchant will need to rerun the sale one more time to fix this.
•	-		User: Emily Karawadra -> Notes: Morgan- Underwriter(Michelle) is sending me batch report so I can send to merchant
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		CANCELLED - CONVERTED TO SBC
196	Hua Ti Chinese Restaurant	8031109302	May 09 2023	CANC	Mar 08 2024	-	Aug 03 2017	-	-
	Address : 3133 S Alameda St. St 600					Phone : 361-857-8788		Contact : Liyueh Lian
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216010CT010682 IP
•	-		User: Mike Thomas -> Notes: Need full CC number to run a refund. Done
•	-		User: Pennye McAnulty -> Notes: Terminal keeps asking for pin called tech support walked through and fixed.
•	-		User: Mike Thomas -> Notes: Confirmed $55.04 transaction went through on 02/08/2018. I also confirmed the same amount did not go through on 02/09/2018
•	-		User: Pennye McAnulty -> Notes: confirmed transaction received a duplicate auth. It was ran as a credit and then a debit for 47.52
•	-		User: Pennye McAnulty -> Notes: called in terminal not working
•	-		User: Mike Thomas -> Notes: Shipped VX520 SN: 262-790-771
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Morgan Withee -> Notes: Peggy sent in a letter for cancellation. Business is closing they are retiring. Submitted form to cancel account.
197	Malfunction Junction Auto LLC	8031068433	May 09 2023	CANC	Mar 09 2024	-	Jan 01 1970	-	-
	Address : 5712 E Hwy 359					Phone : 361-668-0054		Contact : Daniel Rodriguez
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216010CT010579 IP
198	LITTLE BAY CLUB	8325370000191490	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 3617296257		Contact : Patti Jahn
•	-		User: Alex Gibson -> Notes: Application is missing information.
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316006CT038208
•	-		User: Mike Thomas -> Notes: Dial
•	-		User: Christina Sullins -> Notes: Peggy called and requested they be moved to Daily Funding. Elavon is working on the ticket.
199	Gios Villa	8030934098	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : 2325 Central Blvd					Phone : 9565425054		Contact : Gregory Jordan
•	-		User: Cheri Hansen -> Notes: Need DL voided check and EIN
•	-		User: Charlotte Goff -> Notes: emailed Pre-App for verification of information to get him moved to Vantiv
•	-		User: Morgan Withee -> Notes: Submitted SR to close out account
200	Mels Welding and Machine Shop LLC	8030971629	May 09 2023	ACTIVE	Mar 20 2024	Elavon	Feb 02 2017	25.00%	Merchant
	Address : -					Phone : -		Contact : Melchor Martinez
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7315349CT025158 Dial File 21603102
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		CANCELLED - CONVERTED TO SBC
201	AYERS ST. MUSIC	8325370000088540	May 09 2023	ACTIVE	-	-	Jan 10 2012	-	-
	Address : -					Phone : 361-884-4870		Contact : ROBERT ALANIZ
•	-		User: Christina Sullins -> Notes: 08/22 this card 601100******2541 was ran then credited back $155
•	-		User: Mike Thomas -> Notes: Requested cancellation moved to Elavon
202	Tags World Gymnastics	520002021351	May 09 2023	ACTIVE	-	Vantiv	Nov 10 2016	-	-
	Address : -					Phone : 361-441-9250		Contact : Tod Goldstein
•	-		User: Alex Gibson -> Notes: SIC #7999
•	-		User: Charlotte Goff -> Notes: Tod called and wants to cancel his account. He said he hasn't used it in 3 years and never realized he was getting charged until now. He will be sending an email to me directly.
•	-		User: Charlotte Goff -> Notes: Submitted cancel request in NPCrm. SR 36698396.
203	Freedom Boats USA LLC	8035089609	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	-	-
	Address : -					Phone : 361-552-4975		Contact : Forest Canion
•	-		User: Christina Sullins -> Notes: SR #Ã¢â?¬â?¢s are 23365616 for the refund and 23365618 to remove the RAAP pricing.
•	-		User: Kay Arpin -> Notes: merchant called to cancel verified with Pennye if she can send email, email would be accepted, merchant told me she would call Pennye back.
•	-		User: Mike Thomas -> Notes: Ordered VX520 shipping direct from Elavon
•	-		User: Pennye McAnulty -> Notes: Merchant was billed for equipment. I requested a refund for the terminal.
•	-		User: Morgan Withee -> Notes: Peggy called about email that freedom boats received stating their w-9information is not correct and they need to submit another one. I told her that she needed to go ahead and have the merchant send that in.
•	-		User: Morgan Withee -> Notes: Put in request to close this account. Peggy emailed and said they are closing their business
204	Dorothy's Cowboy Country Corner Inc	520001260629	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 361-588-6212		Contact : Curtis Warchesik
•	-		User: Christina Sullins -> Notes: MCC#5813
•	-		User: Mike Thomas -> Notes: Ordered equipment 10/22/2015 iCT220
•	-		User: Mike Thomas -> Notes: Shipped iCT220 to Peggy Jordan for Friday delivery Tracking number 774845199279
205	Little Bay Club	444253766885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : -					Phone : 361-729-6257		Contact : Patti Jahn
206	McMahon's Automotive Repair	444247550882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1830 Hwy 35 S.					Phone : 3617297733		Contact : Diane Hutchinson
207	Aloe Lounge	444246387880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 954 E. Coletoville Rd					Phone : 3615761352		Contact : Bernice or Patrick Tipton
208	Palm Bay Rental Management	444246030886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 15217 S Padre Island Dr #100					Phone : 361-949-1055		Contact : Mary McCoy
209	Hua Tai Corporation	444245358882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3133 S Alameda #600					Phone : 3618578788		Contact : Lee Lian
210	Mel's Welding & Machine Shop, LLC	444243412889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 120 Kempe St.					Phone : 3616648332		Contact : Melchor Martinez III
211	Farmers Bar & Grill	444242827889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 6545 FM 1686					Phone : 3615749336		Contact : Carolyn Rose
212	A & B Tire & More	444240449884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 2026 S. Gordon					Phone : 2817569908		Contact : Alberto Dominguez
•	-		User: Mike Thomas -> Notes: Merchant is compliant on SHA2 list
213	Industrial Compressor & Pump Service, Inc	444240299883	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 245 Omaha Dr					Phone : 361-289-2099		Contact : Rosie Gaza
•	-		User: Mike Thomas -> Notes: Requested cancellation through FAPS
214	Omars Bar & Grill - Palacios	444235888880	May 09 2023	CANC	Jun 24 2024	-	Nov 13 2012	40.00%	Merchant
	Address : PO BOX 622					Phone : 3619208158		Contact : Charles Harr
•	-		User: Aimee Jones -> Notes: Peggy Called needing assistance with PCI compliance.
215	Pest Control Services, Inc.	444235501889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 5011 Ambassador Row					Phone : 3618548876		Contact : Ashley Boren
216	Gail L. Blanpied, LPC, LMFT	444235291887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 728 Elizabeth #4					Phone : 3618416300		Contact : Gail Blanpied
217	Anthony C. Garza DDS, Inc.	444235094885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 112 S. Eugenia St.					Phone : 3613840525		Contact : Dr. Anthony Garza
•	-		User: Christina Sullins -> Notes: Terminal said please initialize or call help. Mike helped me walk her through a reload.
•	-		User: Mike Thomas -> Notes: TT Helen. retry batch walked her through a settlement. Now working.
•	-		User: Mike Thomas -> Notes: Requested cancellation through FAPS
218	Ayers Event Center	444234622884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3433 Ayers					Phone : 3618844870		Contact : Robert Alaniz
219	Ayers St. Music	444234599884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3433 Ayers St.					Phone : 361-884-4870		Contact : Robert Alaniz
220	Malfunction Junction Automotive LLC	444232546887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 5712 E HWY 359					Phone : 3616680054		Contact : Daniel Rodriguez
221	Braun Precision Collision Inc.	444232566885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 5850 Hwy 44 East					Phone : 3613960096		Contact : Aaron Todd Braun
222	Scott's Manicured Lawns	444231509886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 14634 Dogwood Lane					Phone : 2813992507		Contact : Scott Jones
223	Rockport Sea & Spray	444230633885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 202 Hwy 35 N.					Phone : 361-729-3532		Contact : Don Kimbrough
224	Nail & face	444229988886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3133 S. Alameda #245					Phone : 361-814-2020		Contact : Tommy Than King
225	South Texas Aluminum Worx LLC	444227987880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 10020 Compton					Phone : 361-657-0555		Contact : Chris Russell
226	Don A. Eller	444228074886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 6720 FM 1833					Phone : 3613840155		Contact : Don Eller
227	IVY'S AUTO & TRUCK REPAIR	444227748886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 701 S. SIXTH ST.					Phone : 361-592-7844		Contact : DAVID R. IVY
•	-		User: Emily Karawadra -> Notes: emailed IVYSAUTO@LIVE.COM ibuxx info
228	A WAVELL FLAGPOLE LLC	444226289882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-9283		Contact : ARTHUR WAVELL
229	The Lamp Ladies Inc.	5027010001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-993-7722		Contact : Laura A. Michaelson
230	Sugar Shack	444219773884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 2245 W FM 738					Phone : 361-389-3859		Contact : Andy Mendoza
231	L & L Janitorial Enterprises	444217303882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 500 West 3rd Street					Phone : 361-668-6152		Contact : Bambi Jimenez
232	Yolanda's	6263650001	May 09 2023	CANC	Mar 08 2024	-	Mar 03 2011	60.00%	Merchant
	Address : 519 S Reynolds					Phone : 361-664-1683		Contact : Amelia Gonzales
•	-		User: Mike Thomas -> Notes: Requested cancellation
233	Hackler Plumbing / Brad Hackler	444211356886	May 09 2023	CANC	Jun 17 2024	-	-	-	Merchant
	Address : 4450 County Road					Phone : 214-585-1499		Contact : Brad Hackler
234	Coyote Quick Lube Of Alice LLc	8325370000012280	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 55 Woodlawn Drive					Phone : 361-668-2015		Contact : Cheryl Brewer
•	-		User: Christina Sullins -> Notes: We tried recycling the power again. It worked this time.
•	-		User: Christina Sullins -> Notes: Needed the card number from sale of $4.66from 05/18/16 to refund that and run the correct amount of $97.66.
•	-		User: Christina Sullins -> Notes: Shirley needed to know what her statement login is for FAPS.
235	C & R's Creations & Designs, Inc.	434494122881	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : 1009 US Hwy 181					Phone : 361-643-6050		Contact : Rosalia McArthur
236	Anthony C Garza DDS	444221120884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 701 E San Patricio					Phone : 361-547-9311		Contact : Anthony Garza
237	Anthony C Garza DDS	444221082886	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 620 E Sinton Street					Phone : 361-364-4410		Contact : Juanita
238	Circle Zebra Fabricators, LTD	444225533884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 13122 I H 37					Phone : 3612414300		Contact : David Croft
•	-		User: Mike Thomas -> Notes: TT Wanna, having issues with USA ePay....will need to contact Apple as her apple ID is not working. Will call back when she can downlaod app.
•	-		User: Mike Thomas -> Notes: Requested cancellation through FAPS per letter from merchant
239	Deluxe Bed Co.	434266610881	May 09 2023	CANC	May 15 2024	-	Nov 11 2000	40.00%	Merchant
	Address : -					Phone : 361-991-3354		Contact : Oscar A. Favela
240	Jack of All Trades	434464775882	May 09 2023	CANC	Jun 05 2024	-	Oct 07 2009	40.00%	Merchant
	Address : -					Phone : 361-510-8658		Contact : Cliff McArthur
241	E Z Services	2821740001	May 09 2023	CANC	Mar 08 2024	-	Sep 30 2009	60.00%	Merchant
	Address : -					Phone : 361-756-8352		Contact : Alma or Beto Yzaguirre
242	Industrial Compressor & Pump Service	434455792888	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-289-2099		Contact : Rosario Gaza
243	Signature Vacation Rentals, Inc	2784750001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-463-6811		Contact : Herb Jahn
244	Ed's Hair Designers	444219952884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1009 US HWY 181 Suites					Phone : 361-643-6050		Contact : Rosalia McArthur
245	Pena Welding & Blackhoe Service	434444281886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-246-9533		Contact : Michael Pena
246	I Teach	2748420001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : 1 B Virginia Place					Phone : 361-552-5783		Contact : Cindy Krause
•	-		User: Mike Thomas from Tech Support - Notes: Had profile built for Hypercom T7PLUS...TID# 107974255
247	Tene' Hair Doctor	2722410001	May 09 2023	CANC	Mar 08 2024	-	Mar 04 2009	-	-
	Address : -					Phone : 3617391791		Contact : Tene'
•	-		User: Mike Thomas from Tech Support - Notes: TT Tene, turned on auto settle report (midnight)
248	High Maintenance Design	2722450001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 3615484366		Contact : Angela Alaniz
249	De'Ja'Vu Beauty Professionals	2722220001	May 09 2023	CANC	Mar 08 2024	-	Apr 03 2009	60.00%	Merchant
	Address : -					Phone : 361334261		Contact : Veronica Vera
250	A & B Tires, Brakes & More	434434154887	May 09 2023	CANC	Jun 05 2024	-	Mar 09 2009	40.00%	Merchant
	Address : -					Phone : 281-756-9908		Contact : Benjamin
251	DAY & NIGHT CLUB	434432952886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-595-1125		Contact : MARY
•	-		User: Mike Thomas from Tech Support - Notes: Walked Peggy through download TID# 295288609.
252	GAZEBO	434428843883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3615524511		Contact : TERRI CURTIS
•	-		User: Mike Thomas from Tech Support - Notes: Changed PABX from 9 to 8...working.
•	-		User: Linda Billings -> Notes: recv'd voided check from Fred to chg dda, submitted OSM Request ID: 327816
253	Law Office of Vaughn L. Westheimer	434317220888	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-993-8325		Contact : Vaughn L Westheimer
•	-		User: Linda Billings from - Notes: t.t. Vaughn, needs to deposit some trans to Trust Acct. Has Eclipse & uses TeleCheck. Called Peggy to contact him to add 2nd location & do rate review.
•	-		User: Linda Billings from - Notes: Request ID: 220738 chg fees
•	-		User: Mike Thomas -> Notes: IMPAMIVN1JQ5K01 to cancel account
•	-		User: Mike Thomas -> Notes: Account moved to Vantiv
•	-		User: Christina Sullins -> Notes: Vaughn called about $118.16 on a Nov. statement. It was for the October fees. He switched processors in October.
254	BARBARA'S FLOWERS & GIFTS	2664340001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-242-2008		Contact : BARBARA WILLIAMS
•	-		User: Mike Thomas from Tech Support - Notes: TT Peggy walked her through a download for T460. TID# 003DU80, CNCD.
•	-		User: Linda Billings from - Notes: Merchant changing from 3 to 2 tier program. Peggy sent in Addendum. Updating Concord.
255	VITA DIVINE	2662890001	May 09 2023	CANC	Mar 08 2024	-	Dec 03 2008	60.00%	Merchant
	Address : -					Phone : 956-490-3188		Contact : RAQUELA DIAZ
256	McMahon's Transmission & Auto Repair	434455828880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-729-7733		Contact : Chuck Doyle
257	CUP GRAPHICS	434410182886	May 09 2023	CANC	Jun 05 2024	-	Jan 01 2008	40.00%	Merchant
	Address : -					Phone : 3618528855		Contact : JIM JAMBOL
•	-		User: Abby Estrada from - Notes: APP DECLINED
258	Alpha A Taxi	2617950001	May 09 2023	CANC	Mar 08 2024	-	Sep 16 2008	60.00%	Merchant
	Address : -					Phone : 361-290-2385		Contact : ROBERT
•	-		User: Linda Billings from - Notes: Peggy called merchant is doing dba chg to Robert's Taxi Service
•	-		User: Mike Thomas from Tech Support - Notes: Ordered imprinter plate and 1 pk. of sales slips.
•	-		User: Mike Thomas from Tech Support - Notes: Request DBA name change.
259	Ayers Event Center/Robert Alaniz	2603920001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-884-4870		Contact : Robert Alaniz
•	-		User: Mike Thomas from Tech Support - Notes: Had profile built for T460. TID# 003A77E CNCD.
260	MEX- SALES COMPANY	434418302882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-882-2110		Contact : SANDRA VASQUEZ
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Mike Thomas -> Notes: TT Sandra, getting a general decline error message. Advised her to have her customer call the issuing bank.
•	-		User: Christina Sullins -> Notes: MSC#IMPAM0DLR0MRI01 to add On file Fee of $10.00 under Monthly Fee , code:329
•	-		User: Mike Thomas -> Notes: ASR# 869119 to add USA ePay
•	-		User: Mike Thomas -> Notes: TT Sandra advised her that she requested not to take AMEX on 3/5/14
•	-		User: Mike Thomas -> Notes: Set up USA ePay
•	-		User: Christina Sullins -> Notes: Risk Department at First Data called questioning the sales amounts from 12/07 and 12/08. Emailed Peggy to get info.
•	-		User: Mike Thomas -> Notes: TT Sandra wants to add AMEX, she is getting her account number from AMEX.
•	-		User: Mike Thomas -> Notes: ASR to add AMEX #880350 (AMEX# 3426591202)
•	-		User: Mike Thomas -> Notes: TT Sandra, advised her AMEX addition was complete. She ran a transaction...all is well.
•	-		User: Christina Sullins -> Notes: TT Peggy, trying to figure out what was going on with $2563.00 They are AMEX transactions that were rejected for deposit
•	-		User: Christina Sullins -> Notes: TT Sandra, she needed to know what to do with the chargeback letter she received.
261	United Electric & Crane Service	2580430001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 956-207-1459		Contact : Dan & Dianna Ibarra
262	BOB'S TAXI SERVICE	434413756884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-906-7778		Contact : ROBERT BOTSFORD
•	-		User: Abby Estrada from - Notes: New address: PO BOX 365, CORPUS CHRISTI, TX, 78463-3565. Did OSM, Request ID: 207196.
263	Johnny's Paint and Body Shop	434389761884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 830-569-3506		Contact : Johnny
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Mike Thomas from Tech Support - Notes: Mailed T330 overlay. (paymentech)
•	-		User: Mike Thomas from Tech Support - Notes: Requested ASR to add Nurit 2085.
•	-		User: Linda Billings from Sales - Notes: Add TID for Hypercom T7Plus Request ID: 424665
•	-		User: Mike Thomas -> Notes: Requested cancel
264	Keepsakes	444220048888	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 314 E Main					Phone : 361-218-5402		Contact : Louis Zetka
265	Molina Neighborhood Mini Mart	2534160001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 3618577000		Contact : Peter Cavazos
•	-		User: Peggy Jordan from - Notes: Adding EBT, meeting on 6/11.
•	-		User: Mike Thomas from Tech Support - Notes: Called Peter to walk him through initializing terminal to add EBT.
•	-		User: Linda Billings from - Notes: Peggy faxed in DDA chg req. form and voided check. Submitted to merchantupdate.
•	-		User: Linda Billings from - Notes: DDA updated 3/5. Peggy inquired.
266	T & B Electric Inc	434379340889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-7433		Contact : Connie Foster
267	Salon	2124870001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 956-583-0621		Contact : Sara Eufracio
•	-		User: Linda Billings from - Notes: Sara chnged from Texas St Bank to Wells Fargo. Waiting on Bk letter or Voided Check for DDA Change & Chg Request Form
•	-		User: Linda Billings from - Notes: t.t. Peggy, DDA chg complete, she will call Sara & let her know can run trans.
268	Captain Clark's Deep Sea Boats Inc	434386210885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3618848306		Contact : Helen Schatz
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Mike Thomas from Tech Support - Notes: TT Peggy walked her through Download to include tips. Faxed her copy of overlay, also mailed merchant overlay and QRG.
269	Beadznwire	434372596883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3617905039		Contact : Patsy Leeper
270	Alice Autoplex Inc	434372114885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-8811		Contact : Bobby Galindo
•	-		User: Linda Billings from - Notes: Merchant called & couldn't print. Had him check cover, power down & back on. Reprint and works now.
271	Dan's Auto Specialties LLC	434372095886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3618518151		Contact : Connie Serrato
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Linda Billings from - Notes: Can't process Discover. Called Disc customer serv, needs new Discover # , #'s can't be reprogrammed. Faxing easiapp.
•	-		User: Linda Billings from - Notes: Easi-app was submitted on 4/23/08.
•	-		User: Linda Billings from - Notes: called Connie, Disc called her yesterday afternoon & trans went thru.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons for Hypercom T7P. (Ground)
272	The Roadhouse	2095310001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 3617762100		Contact : Bill McMahon
•	-		User: Mike Thomas from Tech Support - Notes: Removed settle time from profile per Peggy Jordan
•	-		User: Linda Billings -> Notes: Clientline logon: User ID; cl.mcmahob2 Password; harley09
273	Franco's Garage	434365973883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3613875011		Contact : Ronnie Franco
•	-		User: Dianna from - Notes: pending...salvage acct as of 02/04/08
•	-		User: Linda Billings from - Notes: TT Ronnie & has not had another Disc card since problem on 3/24. Will call us if not working. Disc Merch # was added to his profile 3/25, VB did an ASR
•	-		User: Linda Billings from - Notes: Raj called to help with re-print & faxed copy of transaction info.
•	-		User: Linda Billings from - Notes: Sharon called, gets a bad acct number on all cards, has to key. Will wrap plastic around card & try to clean reader. wcb if it doesn't work.
•	-		User: Linda Billings from - Notes: OSM Complete: 232820: MID 434365973883: FRANCO'S GARAGE updated fees
•	-		User: Abby Estrada from - Notes: Updated Address Request ID: 235589 has been assigned to it.
274	Redasign	2547810001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 3615799979		Contact : Reda Bagnall
•	-		User: Mike Thomas from Tech Support - Notes: TT Merchant, explained terminal is host capture.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Julie, invalid store advised to call when card is present.
•	-		User: Mike Thomas from Tech Support - Notes: Called Julie back, conferenced with Paymentech (invalid store)Reload terminal, she will call me back when complete...I will test.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Julie, ran test...successful
•	-		User: Virginia Blankenship from Operations - Notes: coo is complete, new MID is 02547810001, recieved letter from owner on this account to go ahead and close down this location.
275	The Cart Store	434367501880	May 09 2023	CANC	Jun 05 2024	-	Feb 02 2008	40.00%	Merchant
	Address : -					Phone : 3617271500		Contact : Toni Arnold
•	-		User: Mike Thomas from Tech Support - Notes: TT Peggy (rep) Download Hypercom tid# 750188005
•	-		User: Mike Thomas from Tech Support - Notes: TT Don, walked him through a manual transaction.
•	-		User: Linda Billings from - Notes: TT Toni & Don has not taken a Discover today, cb afternoon to test.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Don, initialized terminal and walked him through a settlement.
276	AUTOMATIC FIRE SYSTEMS	434355586885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3617587333		Contact : DALE RENSBERGER
•	-		User: Virginia Blankenship from Operations - Notes: spoke to Dale, wanted to know what $20.32 on his bank stmt was for and I told him that it was the total amount for his December merchant stmt. He asked what $13.42 was for and I told him that is the January stmt that will be billed this month.
•	-		User: Linda Billings from - Notes: Peggy faxed easi-app on 6/24. Old Disc # cut off. Virginia doing ASR
277	Kountry Kaboodles	434364592882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3613644310		Contact : Janice Atwood
•	-		User: Mike Thomas from Tech Support - Notes: TT Susan retry batch transfer...had her settle the terminal...now working.
•	-		User: Linda Billings from - Notes: Janice called, couldn't do void on $554.13 trans, amt entered wrong. Didn't have inv #. Teleconf to PTN cs & walked her thru.
•	-		User: Mike Thomas from Tech Support - Notes: Walked merchant through a void...approved.
278	KECKNERS R.V. SERVICE	434330802886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : 1910 W.Market St.					Phone : 3617584766		Contact : Weslay Denney
•	-		User: Mike Thomas from Tech Support - Notes: Submitted OSM to update banking information.
•	-		User: Mike Thomas from Tech Support - Notes: OSM to update address to 1910 W. Market St. Rockport TX 78382 (361) 729-6543
•	-		User: Mike Thomas from Tech Support - Notes: Replacing leased Hypercom T7PLUS...merchant will return defective term.
279	BLUFF PLASTICS	434350105889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3619370547		Contact : CHARLES KNISLEY
•	-		User: Mike Thomas from Tech Support - Notes: Tt Charlie...walked him through a refund.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Charlie...walked him through a refund.
•	-		User: Dianna from - Notes: charlie called in beause his terminal was letting him manually enter cards but not swipe the card. I called tech support to get him help but he hung up. I tried to call him back but no answer. The case number is 3623949
280	THE PLAYHOUSE / MEKK INC	5287330001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
281	C.C. Foundation Repair Co., INC	434357406884	May 09 2023	CANC	Jun 05 2024	-	May 01 2007	40.00%	Merchant
	Address : -					Phone : 361-994-1151		Contact : Victor Licon
•	-		User: Mike Thomas from Tech Support - Notes: TT Annie walked her through a settlement.
•	-		User: Linda Billings from - Notes: Annie called, will be doing a transaction for $28,000. Called customer service to let them know. When she does trans if it gives her message to call for auth she will give us a call to get sale approved.
•	-		User: Pennye McAnulty -> Notes: left message 10/29/2018 regarding new paperwork.
282	Ramirez Machine Shop	434352080882	May 09 2023	CANC	Jun 05 2024	-	Nov 09 2007	40.00%	Merchant
	Address : -					Phone : 361-664-0477		Contact : Rodney Ramirez
•	-		User: Mike Thomas -> Notes: OSM to request name change and new banking info.
•	-		User: Christina Sullins -> Notes: Needs his 1099 for 2015 emailed to ryannascar20@yahoo.com
•	-		User: Morgan Withee -> Notes: Finally got a hold of them. You should use your cell phone to call them instead of the office phone. Rodney will be back in around 3 pm. Will call then to start conversion.
•	-		User: Mike Thomas -> Notes: TT merchant he needed Peggy Jordan phone number.
283	Don Eller	434352098884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-384-0155		Contact : Don Eller
284	Alice Enterprises Inc.	434354786882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-8184		Contact : Randy Knupple
285	IMPACT PAYSYSTEM 20	434970972882	May 09 2023	CANC	Jun 12 2024	-	Jan 01 2020	40.00%	Merchant
	Address : -					Phone : 8772510778		Contact : AGENT LEVEL
286	CERES ENGINE REBUILDERS	434344783882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-3133		Contact : MIGUEL MENDOZA
•	-		User: Mike Thomas from Tech Support - Notes: OSM to update banking information.
287	Loyal Order of Moose	434447534885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-758-3955		Contact : Shelley Jones
•	-		User: Linda Billings from Sales - Notes: OSM Request ID: 308323 , changed contact from Shelly Jones to Dewey King.
288	RV Copy	434345357884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-883-2679		Contact : Roland
•	-		User: Mike Thomas - Department: 5 - Notes: Terminal will not read cards, replaced will invoice merchant.
•	-		User: Mike Thomas from Tech Support - Notes: TT Roland, verified transaction for $561.82.
289	Barton St Pub	434344094884	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3619373167		Contact : John
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Peggy (rep) she downloaded terminal, walked her through correcting time and date.
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Peggy (rep) had questions concerning void and reports.
•	-		User: Mike Thomas - Department: 5 - Notes: Tt merchant, walked her through a settlement.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Lisa, walked her through adjusting a total.
290	JEFF'S TAXI SERVICE	5208840001	May 09 2023	CANC	Mar 08 2024	-	Jul 19 2007	60.00%	Merchant
	Address : -					Phone : 361-563-2294		Contact : Jeffrey Hernandez
•	-		User: Mike Thomas -> Notes: Ordered Imprinter and 2 pks. of sales slips.
291	CL MOSS AUTO SALES	434336804886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3617580892		Contact : CLARENCE MOSS
•	-		User: Mike Thomas from Tech Support - Notes: Programmed Hypercom T7PLUS TID# 368048864 Shipped Next Day via Fed Ex.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Lanita, wealked her through a settlement.
•	-		User: Mike Thomas from Tech Support - Notes: Cancelled account per letter from merchant.
292	C.A.W. HVAC	434340550889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-6834		Contact : Debbie Burns
293	C.A.W. Plumbing Co, Inc	434340491886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-6834		Contact : Debbie Burns
•	-		User: Linda Billings from - Notes: Changed contact from Debra to Acct Payable Request ID: 231901
294	Southern Mortuary Supply	434340467886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-6243		Contact : Joe Garcia
295	Dr. Daves Auto Repair	434336357885	May 09 2023	CANC	Jun 05 2024	-	Jul 02 2007	40.00%	Merchant
	Address : -					Phone : 361-364-4631		Contact : Dave
•	-		User: Dianna - Department: x - Notes: Refunded 14.00 for statement fee's for July and August
296	Yin-Yang Fandango	434259660885	May 09 2023	CANC	May 15 2024	-	Jul 01 2005	40.00%	Merchant
	Address : -					Phone : 361-883-9123		Contact : Irene Carramza
297	Zoom's Auto Paint & Body	434290766881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-884-3438		Contact : Manual
298	Tire & Lube Express	444216966887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1607 S Staples					Phone : 361-887-8473		Contact : Larry Haas
299	Island of Flowers	434350098886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3616883987		Contact : Peggy Jordan
•	-		User: Mike Thomas - Department: 5 - Notes: Sent one pkg. sales slips
•	-		User: Linda Billings - Department: x - Notes: Linda took call from merchant, Lisa Yvonne Ringham. Needed to verify transaction done on VRU, did not get Auth #. Teleconf into PTS & no trans on the credit card # she ran. Advised to process trans again. Linda called merchant back after 10 min to check on status.
•	-		User: Dianna - Department: x - Notes: tt First team Shows that the voided/charge washed each other out. Merchant needs to run a sale to charge.
300	BLUE WAVE INK	5149920001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jessie, printer printing gibberish, re-set printer module...now working, also had settle time set to 3:00 AM
301	Palacios Auto & Towing	444228147880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1105 Henderson St					Phone : 361-972-5923		Contact : Larry Glen
•	-		User: Mike Thomas -> Notes: Request ID: 861987 to add VX520
•	-		User: Mike Thomas -> Notes: Request ID: 2699519 to cancel account. Now on Vantiv
302	S & G APPLIANCES	434335055886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3615922561		Contact : GLEN MCBRYAR
•	-		User: Mike Thomas - Department: 5 - Notes: TT Carla walked her through a manual sale, declined (AMEX) they are not set up for AMEX. She is getting a different form of payment and will call me back.
•	-		User: Pennye McAnulty -> Changed : RoutingNumber FROM 114917157 TO 114911807
•	-		User: Pennye McAnulty -> Changed : DDANumber FROM 80748601 TO 91227
•	-		User: Mike Thomas -> Notes: Requested cancel
303	Kapalua Fuel & Marine Inc	434288616882	May 09 2023	CANC	May 15 2024	-	Jun 15 2006	40.00%	Merchant
	Address : -					Phone : 361-887-9899		Contact : Leslie L Shook
304	Natural Surroundings,INC	5195890001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 3619935885		Contact : Dawnya Goodridge
305	CORPORATE Safety Solutions	6280170000799010	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 361-668-0083		Contact : Otis J. Richard
306	Archie's Wrecker Service/Archie's Garage	434279571880	May 09 2023	CANC	May 15 2024	-	Mar 19 2006	40.00%	Merchant
	Address : -					Phone : 280-550-8500		Contact : Archie Raines
307	Venecia's Bar & Grill	434331686882	May 09 2023	CANC	Jun 05 2024	-	Jan 01 2016	40.00%	Merchant
	Address : -					Phone : 361-552-7226		Contact : Rosie Venecia's
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
•	-		User: Pennye McAnulty -> Notes: They went with their local bank. We need to cancel the account.
308	Texas Quality Lawn Equipment LLC	434331661885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 979-832-1350		Contact : Michael Evans
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
•	-		User: Mike Thomas - Department: 5 - Notes: Walked Peggy (rep) through download. TID# 166188508
309	Fletcher Family Chiropractic	434337310883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-643-2225		Contact : Dr. Fletcher
•	-		User: Mike Thomas from Tech Support - Notes: TT Ida...retry batch transfer...walked her through a settlement....now working.
•	-		User: Mike Thomas from Tech Support - Notes: TT Ida...retry batch transfer...walked her through a settlement....now working.
310	Dave Eldrige	4343336357885	May 09 2023	CANC	Jun 05 2024	-	Jul 02 2007	40.00%	Merchant
	Address : -					Phone : 361-364-4631		Contact : Dave Eldrige
311	RAMIREZ QUALITY AUTO SERVICE REPAIR	434261660888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-358-8820		Contact : arnold
312	Ramos Refrigeration & AC	434338579882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 361-592-4293		Contact : Diana
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Peggy walked her through download.
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Peggy, wanted terminal to prompt for invoice#, had option added to profile...initialized...now working.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Diana advised how to process a keyed transaction.
•	-		User: Mike Thomas from Tech Support - Notes: Faxed a copy of 6/12/2008 transactions.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 4 rolls of paper and 2 ribbons for Hypercom T7P.
313	Portland Printing	434329610886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3616435621		Contact : Betty Moore
•	-		User: Frank Cristaudo - Department: 4 - Notes: User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
314	Keckner's RV Service	43430802886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3617584766		Contact : Weslay Denney
•	-		User: Mike Thomas from Tech Support - Notes: OSM complete for address update...had her initialize terminal.
315	Krenek Chiropractic	434329617881	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 9798483300		Contact : Shane Krenek D.C
•	-		User: Mike Thomas - Department: 5 - Notes: TT Shane, downloaded T380x2 TID# Z29617881 with TT8422R application.
•	-		User: Mike Thomas from Tech Support - Notes: TT Liz she was having problems printing...had wrong paper in terminal...corrected.
316	Melstan Inc	444220257885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 111 N Ann Street					Phone : 361-552-5441		Contact : Mendy Dierlam
•	-		User: Mike Thomas -> Notes: Request ID: 2593801 to cancel account
317	Durbin's A/C & Heating	434288955884	May 09 2023	CANC	May 15 2024	-	Jan 18 1899	40.00%	Merchant
	Address : -					Phone : 361-668-1780		Contact : Lisa Weir
318	Portland Pest Control	434327835881	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3616433305		Contact : Bill Cohen
319	Pest Fog Sales	434327896883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3618848214		Contact : Bill Cohen
320	Pest Fog Sales Corp.	434327893880	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3618848214		Contact : Bill Cohen
321	Saenz Service Station	434327919883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3612863550		Contact : Domingo Saenz
•	-		User: Linda Billings from - Notes: Peggy t.t. merchant & another ISO tricked him to signing & 3 accts, $900 ETF so he's cancelling with us & sent certified ltr. Peggy also got copy of ltr. No ETF fee cause he will come back to us as soon as can get out of the current mess.
322	THE PLAYHOUSE	9738580001	May 09 2023	CANC	Mar 08 2024	-	Mar 07 2006	-	-
	Address : -					Phone : 361-758-4688		Contact : CHARLENE O'KELLY
323	THE HOME PLACE	5025590001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 573-888-5157		Contact : Daryl Wilcoxson
324	THE GOLF CLUB AT COUNTRY PLACE	5026540001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 713-436-1533		Contact : Stanley Reese
325	THE FRAME SHOP	5025820001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 573-333-1168		Contact : Marilyn
326	ROCKPORT EYE ASSOCIATES	4541020001	May 09 2023	CANC	Mar 08 2024	-	Nov 21 2006	60.00%	Merchant
	Address : -					Phone : 361-729-2020		Contact : Dr. Nichole Soto
•	-		User: Mike Thomas from Tech Support - Notes: Sent Hypercom T7PLUS at no charge (merchant must stay active 36 months or be charged fir terminal) to Peggy TID# 107431777.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Peggy (rep) had debit added to profile, initialized terminal. Peggy ran a debit transaction...approved.
327	PORTILLO TIRE CENTER	5026770001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 713-675-5556		Contact : Doris Portillo
328	PEST FOG INC	5343540001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-884-8214		Contact : Kathy Hill
329	PELICAN BAY RESORT, INC	4544590001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-729-7177		Contact : Billy
•	-		User: Raj Modhvadia from Operations - Notes: Pelican bay called they need there account cancelled
330	PEER PROPANE	434268905883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617585262		Contact : GLORIA PEER
•	-		User: Mike Thomas - Department: 5 - Notes: TT Gloria, printer not printing but green light is on and paper feed works...had merchant re-set printer cable...ran reprint...now working
•	-		User: Dianna - Department: x - Notes: TT Bob. Tried to run debit card.Called tech suppoort. Was told to call number on back of card and report a code 10
•	-		User: Linda Billings -> Notes: OSM 311570 to REMOVE monthly access DEBIT NETWORK fee.
331	INTERSTATE RENT-ALL	5026390001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-595-5441		Contact : Warren or Tommy Allen
332	Hose of South Texas, INC.	5026560001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-884-9335		Contact : Sam Jenkin
333	DOMINIC S D TALIA	5026080001	May 09 2023	CANC	Mar 08 2024	-	Mar 31 2005	60.00%	Merchant
	Address : -					Phone : -		Contact : -
334	DISCOUNT INTERNET SERVICE	4556110001	May 09 2023	CANC	Mar 08 2024	-	Dec 11 2006	60.00%	Merchant
	Address : -					Phone : 361-883-3537		Contact : Curtis Clark
335	CHESSER S AUTOMOTIVE SERVICE	5026690001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-592-2466		Contact : Diana Flores
336	CENTURY ASPHALT LTD #6	5026840001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : Phillip
337	CENTURY ASPHALT LTD #5	5026820001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : Phillip
338	CENTURY ASPHALT LTD #4	5026810001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : Phillip
339	CENTURY ASPHALT LTD #3	5026800001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : phillip
340	CENTURY ASPHALT LTD #2	5026790001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : Phillip
341	CENTURY ASPHALT LTD #1	5026780001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 281-421-2621		Contact : -
342	BCI & E	9542970001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
343	BASKIN ROBBINS STORE 1665	5355390001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 901-386-0984		Contact : Scott Johnson
344	ARRIBA TAXICAB SERVICE	4545020001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-728-7575		Contact : Joe Collins
345	ANTHONY C. GARZA D.D.S.	4534690001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-547-9311		Contact : Jackie Garcia
346	ALVARENGAS TIRES SERVICE & MORE, INC.	5026550001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 713-674-2595		Contact : Carlos Alvarenga
347	ALFORD S BAR B-QUE	5025510001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 573-888-4539		Contact : Don Alford
•	-		User: Lindsay Felker from - Notes: Had lunch there today; all going well.
348	AL WILLEFORD CHEVROLET, INC.	5027860001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-643-7283		Contact : Sheryl Manning
349	AFFORDABLE FISHERMAN CHARTERS	5026090001	May 09 2023	CANC	Mar 08 2024	-	Apr 11 2005	60.00%	Merchant
	Address : -					Phone : 361-790-5944		Contact : Sule Welply
350	A.C. DISTRIBUTION, INC.	5026650001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
351	ROBERTS, ROBERTS, ODEFEY	434311470885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3615522971		Contact : ANNE MARIE ODEFEY
352	PELICAN BAY RESORT, INC.	434313723885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3617297177		Contact : LAURA DENHAM
353	ICD Enterprise	434317617885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-557-1800		Contact : Malinda Dieter
354	Shellaby Air Conditioning & Refigeration	502523	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-729-0777		Contact : David Falconnier
355	Surf Court Motel	5047240001	May 09 2023	CANC	Mar 08 2024	-	Jan 25 2007	60.00%	Merchant
	Address : -					Phone : 361-729-3249		Contact : Gayle Sword
•	-		User: Dianna - Department: x - Notes: 3 Month trial..no cancellation fee
•	-		User: Dianna - Department: x - Notes: per P.J.
•	-		User: Dianna - Department: x - Notes: 3 Month trial..no cancellation fee
•	-		User: Dianna - Department: x - Notes: per P.J.
•	-		User: Virginia Blankenship from Operations - Notes: cancellation letter
356	The Gaff	5035800001	May 09 2023	CANC	Mar 08 2024	-	Jul 01 2003	60.00%	Merchant
	Address : -					Phone : 3617495970		Contact : George W. Shannon
357	WILLIES	434300222883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : -		Contact : -
358	SCRATCHYS WELDING & FABRICATION INC	434264107880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-279-2667		Contact : marcelino
•	-		User: Mike Thomas - Department: 5 - Notes: TT Norma, called in with response of do not use. This is a response on a 380x2 that is not programmed. Merchant is set up for a T330. Dianna is submitting ASR for 380x2.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy (rep) downloaded Hypercom T7PLUS TID# 410788038
•	-		User: Pennye McAnulty -> Notes: Moved to Elavon.
359	RUBENS FLEET SERVICE ALLIED SPRINGS	434262133888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-882-2535		Contact : Ruben Casas
•	-		User: Mike Thomas - Department: 5 - Notes: TT Vanessa, Verified that that transactions went through from July 12-23.
•	-		User: Linda Billings from - Notes: Peggy faxed 2 AMEX transactions on 2/29/08 not found. Teleconf inot AMEX & CS will pull trans info and call Mary Bell in 24-48 hours.
•	-		User: Linda Billings from - Notes: t.t. Elizabeth today re Visa & AMEX deposits. Will call her and give her WEX support #.
360	RUBENS FLEET SERVICE #3	434262137889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617678383		Contact : Joe
361	LONGORIAS AUTO REPAIR	434261673884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : -		Contact : -
•	-		User: Mike Thomas from Tech Support - Notes: Requested OSM to update pricing. OSM# 170693
•	-		User: Linda Billings from - Notes: Rate adj completed per Peggy's request to salvage acct.
362	KIRK'S TRUCK SERVICE	434257748880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : -		Contact : -
•	-		User: Mike Thomas - Department: 5 - Notes: TT Karen, question concerning a keyed transaction (cvv#)
363	JUDYS DINER	434257535881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : -		Contact : -
364	JEDS AUTOMOTIVE	434257541889	May 09 2023	CANC	May 15 2024	-	Jun 15 2005	40.00%	Merchant
	Address : -					Phone : -		Contact : -
•	-		User: Linda Billings from - Notes: Request ID: 268230 OSM to chg addr to 404 S. Benavides per Amanda. Wants addr corrected on terminal receipt also.
•	-		User: Linda Billings from - Notes: username MULLIHA temp pw winter987
•	-		User: Linda Billings from - Notes: called to let merchant know address updated. She wcb for a partial download & ask for Mike.
•	-		User: Mike Thomas from Tech Support - Notes: Corrected address on receipt to 404 S. Benavides St.
•	-		User: Mike Thomas -> Notes: Amanda called and said account was to be cancelled, said they sent cancel letter a month ago....she will get date it was faxed.
•	-		User: Mike Thomas -> Notes: Cancelled account per letter from merchant.
365	HUA T'AI CHINESE RESTAURANT	444226426880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3133 S. ALAMEDA #600					Phone : 361-857-8788		Contact : LIYUEH LIAN
366	ABRIGOS AUTO SERVICE	434261995881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-4172		Contact : Robert
•	-		User: Mike Thomas -> Notes: TT Robert, printer disabled...enabled. Now working.
•	-		User: Mike Thomas -> Notes: Requested cancel
367	Island Tatoo	434312553887	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-749-7094		Contact : Jerry Knuckolls
368	Delux Bed Co	5084330001	May 09 2023	CANC	Mar 08 2024	-	Mar 02 2007	60.00%	Merchant
	Address : -					Phone : 361-991-3354		Contact : Oscar Favela
369	Conchita Del Mar Properties	434318770881	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-850-3152		Contact : Jacqueline Charpentier
370	THE HIDE OUT	444226443885	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3813 HWY 35 S.					Phone : 361-790-9449		Contact : BILL MCMAHON
371	Half Price Glass	434329292883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3618140100		Contact : Kevin McQuestion
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit
372	DR. STEVE BAIN LPC	434315133885	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-813-6981		Contact : DR. STEVE BAIN
•	-		User: Pennye McAnulty -> Notes: Received call to cancel account. Requested for him to send me something in writing.
•	-		User: Mike Thomas -> Notes: Cancelled account
373	Nature In Glass	434501232889	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : -					Phone : 361-883-3860		Contact : Jill Grossman
374	Gail Blanpied, LPC	434324968883	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-6300		Contact : Gail Blanpied
•	-		User: Linda Billings from - Notes: Merchant has not had any fees on statements for Jan & Feb of 2009. Hasn't gotten deposit for 2 months. Must be using VRU instead of Touch Tone capture. Called Peggy.
375	Banuelos Tires	434325669886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-883-1256		Contact : Jorge Banuelos
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 1 case of paper for an Eclipse.
•	-		User: Mike Thomas from Tech Support - Notes: Duplicate batch. Cleared batch.
•	-		User: Linda Billings from - Notes: Veronica called, msg err when trying to process check. Uses TeleCheck, gave her their cs #.
•	-		User: Linda Billings from - Notes: Veronica called to ck credit trans. missing 2 on 2/25, pulled report fron 2.23-2/25 & trans were run on 2/24. Faxed report to her at 361-887-9450
•	-		User: Christina Sullins -> Notes: Added phone numbers from app since they were missing on 1st page.
•	-		User: Mike Thomas -> Notes: ASR to add VX520...done...sent info to Peggy Jordan.
•	-		User: Mike Thomas -> Notes: ASR to add debit #879417
•	-		User: Mike Thomas -> Notes: Walked Peggy through the download.
•	-		User: Christina Sullins -> Notes: Helped Peggy try to figure out what is going on with their deposits, need to look at bank statements
•	-		User: Christina Sullins -> Notes: MSC#IMPAM5254A0M201 for ACH change
•	-		User: Christina Sullins -> Notes: MSC#IMPAMB7G959RP01 to correct the DBA spelling on FD end
•	-		User: Mike Thomas -> Notes: Requested cancel
376	CRAWDADDYS	434257178880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618835432		Contact : SUE WEBB
377	Toby's Radiator and Automotive	434326564888	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-1625		Contact : Toribio Gallegos
378	Melstan, Inc	434326672889	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 3619201094		Contact : Mendy Dierlam
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy (rep) downloaded new terminal.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Peggy (rep)corrected zip code on receipt, and added phone number.
•	-		User: Mike Thomas from Tech Support - Notes: Tt Merchant advised her what kind of paper a Hypercom T7PLUS uses.
•	-		User: Mike Thomas from Tech Support - Notes: TT merchant...printer disabled enabled....now working.
379	AUTO ELECTRIC REBUILDERS	5084100001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : 361-552-2313		Contact : Bobby Hengst
•	-		User: Mike Thomas - Department: 5 - Notes: swapped Hypercom T7P
•	-		User: Pennye McAnulty -> Notes: Per Peggy they went with another processor needs to be cancelled.
380	ZAM AUTOMOTIVE	434273454885	May 09 2023	CANC	May 15 2024	-	Jan 04 2006	40.00%	Merchant
	Address : -					Phone : 3618878606		Contact : JERRY ZAMORA
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jerry, printer disabled....enabled printer (Function 71)...Now working
381	THOMAS M. KENYON MSLPC	434274370882	May 09 2023	CANC	May 15 2024	-	Jan 20 2006	40.00%	Merchant
	Address : -					Phone : 3619371993		Contact : THOMAS M. KENYON
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 2 packs of sales slips.
•	-		User: Linda Billings from Sales - Notes: MERCHANT CALLED, ERR MSG 200 ON MC FLEXCACHE CARD. PUTTING IN WRONG EXP DATE. RETRIED AND WORKED.
•	-		User: Mike Thomas from Tech Support - Notes: TT Thomas, confirmed transaction of $80.00 did go through.
382	THE PINEAPPLE SHOP	434270582886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-592-3341		Contact : clyde
383	THE OVERTIME BAR	434266544882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-814-6336		Contact : ROSITA SUAREZ
384	THE GREASE RACK, INC.	434284881886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-668-7300		Contact : Ladema Morin
•	-		User: Mike Thomas - Department: 5 - Notes: TT Ledema, no dial tone advised her to take to a phone line outside her location and try a transaction. She will call me with results.
•	-		User: Mike Thomas - Department: 5 - Notes: replaced terminal, download Omni 3200 TID# Z84881886
385	TANGO TEA ROOM	434259658889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618839123		Contact : JOHN BUTTS
386	SOUTH TEXAS EQUIPMENT	434259649888	May 09 2023	CANC	May 15 2024	-	Jul 01 2005	40.00%	Merchant
	Address : -					Phone : 361-387-3700		Contact : BERRY PETERSON
•	-		User: Mike Thomas from Tech Support - Notes: ASR to add Hypercom T7PLUS. OSM to update address.
387	SEA YA	434252207882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617588154		Contact : BOB CRAWFORD
•	-		User: Linda Billings from - Notes: Bob called. Still having terminal problems. New cord Peggy put on yesterday didn't help. Said terminal is sparking, won't batch, etc. Wants Peggy to call Angel today at 361-758-8145.
•	-		User: Mike Thomas from Tech Support - Notes: Shipping Hypercom T7PLUS to Peggy, ASR# 367338.
•	-		User: Linda Billings from - Notes: Peggy emailed new Schedule A. Request for fee chg submitted thru OSM.
•	-		User: Linda Billings from - Notes: OSM complete on pricing update. Emailed Peggy.
•	-		User: Linda Billings from - Notes: Peggy called and Debit key not working, calling PTN for partial download.
388	SAREX PEST CONTROL	434258524884	May 09 2023	CANC	May 15 2024	-	Jun 28 2005	40.00%	Merchant
	Address : -					Phone : 281-530-6683		Contact : IRENE CANALIS
•	-		User: Mike Thomas - Department: 5 - Notes: TT Irene, printer disabled...enabled...ran reprint....working
389	SALINAS AUTO REPAIR	434259720887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3613620009		Contact : MARIA SALINAS
•	-		User: Mike Thomas - Department: 5 - Notes: Merchant had a Com data card advised he can only process cards with Visa or Mastercard logos.
•	-		User: Mike Thomas - Department: 5 - Notes: Walked merchant through a forced sale.
•	-		User: Mike Thomas - Department: 5 - Notes: Ordered 4 rolls of paper for P900
•	-		User: Raj Modhvadia - Department: 2 - Notes: merchant did not know how to put in card manually, i walked her through it. Thanks
•	-		User: Mike Thomas from Tech Support - Notes: TT Maria, wanted to know she was invoiced for supplies...advised her we charge everyone for supplies...she seemed happy with the explaination.
•	-		User: Linda Billings from - Notes: Domingo called & needs to take Comdata card. M/C fleet flag should be turned on for their acct. If has problems do an ASR
•	-		User: Mike Thomas from Tech Support - Notes: cancelled account per attached letter from merchant
•	-		User: Mike Thomas from Tech Support - Notes: Refund $54.00 Merchant sent in cancel letter 1/13/09 and account wasn't cancelled.
390	ROADRUNNER GLASS INC	434257909888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618539971		Contact : MILES JOHNSON
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
391	R.D Welding	434352074888	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 3618887222		Contact : RAY DELOS SANTOS
•	-		User: Mike Thomas - Department: 5 - Notes: General info call concerning a transaction. Advised merch that pressing the enter key twice does not charge card twice.
•	-		User: Mike Thomas - Department: 5 - Notes: Walked Esther through a manual transaction.....approved
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Esther, explained what waiting for line means, advised her to check phone line for a dial tone....she will check and call back.
•	-		User: Lindsay Stallings - Department: 1 - Notes: Walked Esther through running a void.
•	-		User: Mike Thomas - Department: 5 - Notes: Walked Esther through a void
•	-		User: Mike Thomas - Department: 5 - Notes: TT Esther, she wanted to know if we could give her a cardholders name. Advised her we do not have that information.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Esther, she wanted to know if we could give her a cardholders name. Advised her we do not have that information. This is the second time she has asked for this type information.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Esther, explained what waiting for line means she will check her phone line.
•	-		User: Mike Thomas - Department: 5 - Notes: Walked Peggy through download TID# Z52074885
392	RAMIREZ TRANSMISSIONS	434259818889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615751762		Contact : PORTFIRIO RAMIREZ
•	-		User: Mike Thomas - Department: 5 - Notes: Shipped power pk NDA for Hypercom per Peggy Jordan.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Mr. Ramirez, ordered T7PLUS, Billed merchants cc on invoice #600.
393	POWER REPAIR SERVICE	434300090884	May 09 2023	CANC	May 29 2024	-	Oct 03 2006	39.98%	Merchant
	Address : -					Phone : 3612891471		Contact : DENISE WILLIAMS
•	-		User: Mike Thomas - Department: 5 - Notes: Ordered 10 rolls of paper PO# 2217
•	-		User: Mike Thomas - Department: 5 - Notes: Tt merchant, can't get phone and terminal working at same time, advised him to take off splitter and try each individually. If this fails he will need to contact phone company.
•	-		User: Emily Karawadra -> Notes: emailed rpower@powerrepair.net ibuxx info
394	PEST CONTROL SERVICES INC	434252176889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-854-8876		Contact : ASHLEY BOREN
395	PEER PROPANE- FULTON	434267467885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617270054		Contact : GLORIA PEER
•	-		User: Lindsay Stallings - Department: 1 - Notes: Gloria Peered called 4/5/07-She says they never recived payment on an American Express card ran in January. Referred merchant to call American Express directly
•	-		User: Linda Billings from - Notes: Peggy requested re-activation by 10/30 and wants to refund the statement fee on 11/5. Peggy will send request to refund.
•	-		User: Linda Billings from - Notes: Peggy went by and took ink cartridges.
•	-		User: Linda Billings from - Notes: WHEN REOPENS IN FALL, REMIND MERCHANT THAT IF THEY RUN A CARD TWICE THINKING IT DID NOT GO THROUGH, CALL US TO CHECK FOR DUPLICATE TRANSACTIONS.
396	NORTHSHORE BOAT WORKS	434261247887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617762525		Contact : Billy Fuller
•	-		User: Mike Thomas - Department: 5 - Notes: TT Debbie, explained how to do a refund.
397	NIER AUTO CENTER	434266725887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618872923		Contact : TED NIER
398	MCWHORTER ELECTRIC, INC.	434291367887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-777-3180		Contact : KRISTY
•	-		User: Mike Thomas - Department: 5 - Notes: Merchant (Dawn) was referreed to Impact after trying an AMEX transaction...called advanced product support, Amex account is fine...said they may have entered a number incorrectly or paused too long to process. Dawn will retry transaction and let me know the response.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Dawn she retried Amex transaction...approved
399	Bill McMahon	444215475880	May 09 2023	CANC	Jun 17 2024	-	-	-	Merchant
	Address : 440 S Hwy 188					Phone : 361-229-7378		Contact : Bill McMahon
400	Marine Service	444245288881	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 3534 A US Highway 87					Phone : 3615524975		Contact : Forest Canion
•	-		User: Christina Sullins -> Notes: Hypercom needed batched out to run a card transaction. Walked him through the process. Will call back if needed.
•	-		User: Mike Thomas -> Notes: Request ID: 2699521 to cancel account. Now on Vantiv
401	MAGCO, INC.	434300453884	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-552-7154		Contact : Melvin Garrett
•	-		User: Mike Thomas from Tech Support - Notes: TT Lynette, transaction ran on 10/17/2008 went through as an autherization only....forced sale through. ($572.25)
402	J & B PAVELKA, INC	434297032881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-387-5010		Contact : BENJI PAVELKA
•	-		User: Linda Billings from - Notes: Peggy called & can't acct for $4,000 MC sale on 6/20. She will ck with her clerks & call back if we need to get info on Card issuing bank, etc.
403	INDUSTRIAL EQUIPMENT COM	434264095887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 8002753181		Contact : CAROLE COOK
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
404	INDUSTRIAL EQUIPMENT CO.	434264114886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 9724888400		Contact : CAROLE COOK
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
405	IBREY & SONS A/C	434280064883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615923426		Contact : KEN
406	HORIZON PHOTOGRAPHY	434259811884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618555444		Contact : GINA GARZA
407	HENDERSON CDJ INC	434252235883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617587900		Contact : LEANN SEAY
•	-		User: Mike Thomas - Department: 5 - Notes: Ordered 12 rolls of paper for P900
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 12 rolls paper and 1 ribbon for P900.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 15 rolls of paper & 1 ribbon for P900.
•	-		User: Dianna from - Notes: Lee Ann called in about what her mid's were. I explained to the the difference between qual, mid and non.
408	GRUNWALD PRINTING CO. IN	434261642889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618825654		Contact : JOHN GRUNWALD
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jennifer, merchant no longer needs to dial 9....removed 9 from PABX.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Jennifer, add 9 back to PABX
•	-		User: Linda Billings from - Notes: Peggy emailed Virginia proposal from competition. Linda reviewed t.t. Peggy about offeing ITC + .30 and 10 cents. Peggy t.t. merchant & will try for a couple of months.
409	FOOTWORK DANCE STUDIO	434262688881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617294315		Contact : DEBRA DUSE
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
410	FLOOR COVERING BY L & L	434275141886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3616686152		Contact : LUIS LOPEZ
•	-		User: Linda Billings from - Notes: Peggy called, merchant wanting to know when sale made on 7/28 will deposit. Merchant, Tammy, has terminal capture and did not settle til 7/29. Merchant not consistant in settlement times so calling to encourage her to close at the end of the business day.
•	-		User: Linda Billings from - Notes: Kept calling, either a busy signal or constant ring. Called Peggy, she will call, merchant may think I'm a telemarketer calling & not answering.
411	FECHT & CO INC	434312817886	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-853-2443		Contact : DOUGLAS FECHT
412	EXPERT JEWELRY WORKS	434262021885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-0275		Contact : PABLO
•	-		User: Abby Estrada from - Notes: New address: 915, ALICE, TX, 78333-0915. Did OSM, Request ID: 206488.
413	EL PATIO RESTAURANT	434257570888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615526316		Contact : PAUL GAZMAN
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
414	DI-BROS. PIANO CO.	434257283888	May 09 2023	CANC	May 15 2024	-	Jun 28 2005	40.00%	Merchant
	Address : -					Phone : 361-888-8871		Contact : OSCAR S. DIMAS
•	-		User: Larry McNamara - Department: 3 - Notes: Monica called asking about three high ticket transactions. Checked w/First Team, June transaction was on Discover card, 7/10 transaction has been deposited, and 7/20 transaction should be posted with bank today. Advised merchant to contact Discover regarding June item, suggested they may want to increase their $4000.00 transaction limit if they anticipate a lot of high ticket sales.
•	-		User: Larry McNamara - Department: 3 - Notes: Natalie called to ask if I would contact our risk dept regarding the high ticket June transaction. Gave her the number for Discover and explained she would have to contact them.
•	-		User: Linda Billings from - Notes: from Peggy to Virginia: to try and save the account. Please adjust the following rates: Current Rate; Debit 1.60% - Adjust to 1.45% / Mid-Qual; 2.70% - Adjust to 2.50% / Non-Qual; 3.40% - Adjust to 3.25%
•	-		User: Mike Thomas from Tech Support - Notes: OSM to update address. OSM# 181958
•	-		User: Linda Billings from Sales - Notes: Peggy called needed mid for download
•	-		User: Mike Thomas from Tech Support - Notes: Merchant gets retry batch transfer cleared batch...now working.
415	COUNTRY FURNITURE	434259724889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-358-0746		Contact : GLORIA JUELG
•	-		User: Mike Thomas - Department: 5 - Notes: TT merchant walked her through processing a refund (3)
416	COMPETITION YACHT RIGGER	434266490888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-939-9000		Contact : CHRIS EARLS
•	-		User: Mike Thomas - Department: 5 - Notes: TT Paul, walked him through a settlement
417	COMFORT DESIGNS	434288814883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3617905522		Contact : PAT COLLIE
•	-		User: Linda Billings from Sales - Notes: Lower fees to keep from loosing to competition. Schedule A submitted. OSM Request ID: 291167
418	CITY LIMITS AUTOMOTIVE	434261731880	May 09 2023	CANC	May 15 2024	-	Aug 19 2005	40.00%	Merchant
	Address : -					Phone : 956-381-1010		Contact : MARIO SALINAS
•	-		User: Mike Thomas - Department: 5 - Notes: TT Manuel, Not printing report after first transaction of the day, Had the auto print option turned on with a partial download. I also had his super# re-set to 4170
•	-		User: Linda Billings from - Notes: Merchant called, couldn't reconcile 10/2. Missing deposit of $29. Sept fees posted for $84.97 leaving negative on $55.97. She saw debit of $55.97 on bank stment so all is correct.
•	-		User: Mike Thomas -> Notes: Ordered P250 shipping overnight.
419	CHATEAU DE FRANCE	434251992880	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3619911460		Contact : LOUISE VICKERS
420	CANVAS DESIGNS, INC.	434288813885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-727-9111		Contact : CAROL MONTGOMERY
421	BUSINESS ASSETT LIQUIDAT	434268757888	May 09 2023	CANC	May 15 2024	-	Nov 01 0005	40.00%	Merchant
	Address : -					Phone : 210-737-6645		Contact : DEMETRIUS DIMAS
422	BUDD ELECTRIC CO. INC.	434277034881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618552255		Contact : CHERYL ZIPPRIAN
423	BOURBON STREET CANDY STO	434258479881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3619856077		Contact : BETH MILLS
•	-		User: Linda Billings from - Notes: Mike t.t. merchant & wanted to cancell, forwarded call to do rate review. Wanted Wats fee 22 cent refunded.
•	-		User: Peggy Jordan from - Notes: Met with merchant today, staying with Impact but wants refund for over charges. Has not processed in 2 weeks, started again today. We need to fix this problem! Talked with Dee, said to give Impact another week to fix. Peggy Jordan
•	-		User: Linda Billings from - Notes: called in printer disabled, enabled and reprinted last receipt
•	-		User: Linda Billings from - Notes: t.t. Beth & she didn't think had recv'd 1st refund. $1800.55 was released on 9/4/08
•	-		User: Linda Billings from - Notes: t.t. Beth and advised deposit of 1800.55 was released with 103.32 for total of 1903.87 and should have posted to her bank on 9/8.
424	ROBERT A. BOTSFORD	434305276884	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 361-290-3534		Contact : ROBERT BOTSFORD
•	-		User: Linda Billings from - Notes: Peggy called, gave her MID & 800# for VRU. Bob's Way System is down.
•	-		User: Mike Thomas from Tech Support - Notes: ASR to add Touch Tone Capture.
•	-		User: Mike Thomas from Tech Support - Notes: Update address and mailed welcome kit.
•	-		User: Mike Thomas from Tech Support - Notes: Canceled account per letter from merchant.
425	BEEVILLE MUFFLER & BRAKE	434275596881	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3613584444		Contact : LEE ROZELL
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
426	BECTON CHIROPRACTIC	434272597882	May 09 2023	CANC	May 15 2024	-	Dec 20 2005	40.00%	Merchant
	Address : -					Phone : 3612413540		Contact : JAMES
427	BAD BOY GRAPHIX	434259816883	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618148887		Contact : YOLANDA PEREZ
•	-		User: Dianna from - Notes: ACCOUT CLOSED
428	B.P. AUTO REPAIRS	434263665888	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 361-664-5376		Contact : BRUNO PEREZ
429	B.L. GUESS LIGHTING CO.,	434257174889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3618823387		Contact : B.L. GUESS III
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
430	ANDERS AUTO REPAIR, INC.	434259652882	May 09 2023	CANC	-	-	-	-	-
	Address : -					Phone : 3617291750		Contact : SHIRLEY ANDERS
•	-		User: Linda Billings from - Notes: merchant sold, account closed. New owner setup
431	ALL-OUT SEPTIC SERVICE	434268924884	May 09 2023	CANC	-	-	-	-	-
	Address : -					Phone : 3617589092		Contact : 361-758-9092
•	-		User: Dianna - Department: x - Notes: TT Gloria about closing account. they went with another procesor. i informed her of the early cancellation fee of $250.00. She told me she was going to call Peggy.I told her that it would not change anything due to the fact it was not noted on account to waive cancellation fee.
•	-		User: Virginia Blankenship from Operations - Notes: acct cancelled 07/17/08 per OSM # 101755
432	ALL AMERICAN CAR WASH	434285512886	May 09 2023	CANC	-	-	Jan 01 1970	-	-
	Address : 10645 Leopard Street					Phone : 361-242-2417		Contact : ESMERELDA
•	-		User: Mike Thomas - Department: 5 - Notes: TT Michelle, terminal no longer has debit option, performed partial download....terminal now displays debit option.
•	-		User: Mike Thomas from Tech Support - Notes: TT Michelle, walked her through correcting time and date.
•	-		User: Linda Billings from - Notes: This customer was put into my voice mail while I was out 'cause of ice. Needed help with a Discover Chargeback. Also, needed help doing a void transaction and not real happy about having to wait for a call back.
•	-		User: Mike Thomas from Tech Support - Notes: Requested OSM to update banking information.
433	ABC DRYCLEANING SYSTEM	434276508885	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 3615925309		Contact : DAN GONZALEZ
434	Mex Sales Company	461084469699937	May 09 2023	ACTIVE	-	SBC	Jan 01 1970	25.00%	Merchant
	Address : 1205 6th St					Phone : 361-882-2110		Contact : Sandra Vasquez
•	-		SBC-Traditional-USAePay-Dial
435	Ramirez Machine Shop	461084469699439	May 09 2023	ACTIVE	-	SBC	Nov 30 2022	25.00%	Merchant
	Address : 1201 Guerra St					Phone : 361-664-0477		Contact : Rodney Ramirez
•	-		SBC-Traditional-Pax S80-IP-batch time 7:00pm Central
•	-		Rodney sent email asking to have his high ticket amount raised from $1000.00 to $2000.00. He will be running a couple of transaction over the next few days that will be between $1600 - $2000.00. Emailed Conrad at SBC and he will note the system and watch for the transactions.
•	-		Rodney called and wanted to know if his terminal did batch for yesterday, 9/26/23. He said he got a duplicate batch error. I confirmed that the $300.00 sale he had yesterday did batch.
•	-		Rodney called in and needed to issue a refund for a duplicated transaction. The duplicate was on card 4527 for $300.00 and was first settled on 9/27/23 and a second time on 10/2/23. Walked him through the refund process.
•	-		Rodney called and said that he got a decline on a transaction for $2060.29 Card 1173 and just wanted to make sure that it did not authorize. I called SBC to confirm transaction status. Ayana did confirm that the transaction had been declined with code 51 - NSF. I called Rodney back and told him that the customer would have to call his bank. He asked about splitting the transaction up into 2 different amounts and I advised him that would not be a good idea just because his internal invoice would have 2060.29 but the authorization would be for less and it would be a losing fight should it be charged back,
•	Oct 19 2023		Rodney called and asked if we still have his account....yes we do.
•	-		TT Rodney, comms error...reset terminal and phone line....now working.
•	-		TT Rodney comms error, he will reset and try settlement again.
•	-		TT Rodney changed to ethernet and increased batch number. We then batched his terminal out
436	Ela Acuesta-Laureta DDS	461084469698907	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 345 86th St					Phone : 718-748--9444		Contact : Ela Laureta
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 500.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 96000.00
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 8000.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 20
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX; 3.95%; Pax S80; IP; Batch 8:00pm EST; Send terminal to Home address; all other mailings will go to business address
•	-		User: Mike Thomas -> Notes: TT to Peggy and merchant advised them where to connect ethernet to the terminal...check lan....was using a defective cable....changed cables now working.
•	-		User: Mike Thomas -> Notes: TT Veronica changed surcharge confirm to yes and also walked her through changing header to Ela Acuesta - Lauretta DDS
•	-		User: Morgan Withee -> Notes: Ela called in and said that her receipt was not printing the DDS it was just print DD so I went ahead and updated that in the Pax profile and then updated the terminal. She also mentioned that her bypass feature had disappeared but once we updated the terminal that feature returned. She is good to go.
•	-		User: Mike Thomas -> Notes: Have left voicemails everyday since 5/2/22 letting them know I'd like to update terminal for tap payments. No response yet
•	-		User: Mike Thomas -> Notes: TT Ela walked her through update for tap transactions
•	-		TT Veronica updated S80 to disable debit
•	-		Ordered a new Var for swapping out the Pax s80 with a Valor 100. This merchant's pax terminal is only printing on part of the receipt. She has already switched rolls of paper and it prints the same.
•	-		Shipped replacement VL100
437	Palm Bay Rental Management	461084469698710	May 09 2023	ACTIVE	-	SBC	Jan 01 1970	25.00%	Merchant
	Address : 15217 S. Padre Island					Phone : 361-949-1055		Contact : Mary McCoy
•	-		SBC - Elavon Conversion - Swipe Simple Pax A80 & Virtual - IP - Batch 7:30
•	-		Merchant called in with questions about PCI email that she just got. I told her the information she would need to know and urged her to call the phone number on the email and they would help her answer all of the questions.
•	-		Received notification from SwipeSimple that this merchant had not batched for 8/5. Had to delete a trans for $108.36 card 7963. After I was able to successfully get them batched
438	Dorothy's Cowboy Country Corner Inc	461084469697580	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 3975 Hwy 71					Phone : 361-588-6212		Contact : Curtis Warchesik
•	-		TT Curtis he gave me his updated email address: cewarchesik@gmail.com
439	S and G Appliances	461084469697550	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 325 W. King Ave.					Phone : 361-592-2561		Contact : Glen McBryar
•	-		SBC-Traditional-Dial-Valor 100- Batch time 7:30pm Central-NDF
•	-		Spoke to Karla. They just got a portable modem and were trying to connect their terminal via WiFi, but the terminal got stuck on printing a receipt and keeps saying initializing and then shutting off. I conferenced her in with Valor but Valor Tech Support had too many calls so Charlene at Valor took the merchants name and number, their EPI number and their issue down and said that someone from Tech Support would be calling back. I told Karla that if they don't call her back in about an hour to call our office back and Mike can probably help her.
•	-		Karla called back and said that Valor returned her call and said that we will need to replace the terminal because he can't even get the terminal to the home screen. I have requested 2 Vars for her - 1 for the replacement terminal and the other for VT. I told her we could set her up with VT since she's completely down so that at least she can key transactions until she gets the replacement terminal.
440	Birds of Paradise	461084469697310	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 230 CR 3071					Phone : 361-774-7781		Contact : Leo Garza
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 275.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 24000.00
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 2000.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX; 3.95%; Pax s80; Batch time 7:00 pm Central
•	-		User: Mike Thomas -> Notes: Programmed terminal and shipped FedEx ground
•	-		User: Charlotte Goff -> Notes: TT - Leo - his terminal was getting check Lan cable. Made sure ethernet cable was plugged in to terminal correctly had him reset his modem. Kamal talked to him and looked at multiple things in the terminal. After exhausting all options called PAX and they were able to get it to work. He double checked where his ethernet cable was plugged into the modem and it worked..
•	-		User: Charlotte Goff -> Notes: Leo called in today and was wondering if the tracer number on the deposits that were going into his bank account could be matched up to any of the credit card receipts or batch reports he gets from the terminal. He was wanting to know which transactions had been paid. I told him I could sign him up for Pioneer and he could see the card number for each batch deposit and match the card number up with the receipts that he gets. He had to hang up because he had another call coming in. He said he'd call back to discuss some more.
•	-		User: Charlotte Goff -> Notes: Leo called and said that he had a $100.00 debit to his bank account on 1/20 and wanted to know what it was. I looked in Pioneer and did not see any type of debit adjustment or chargeback to his account. Asked him to send me a screenshot of where the debit is showing on his bank statement. He said he would email that to me later in the afternoon
•	-		User: Morgan Withee -> Notes: Leo sent over the screenshot (Saved in documents) that shows for cardmember services billed on 1/22/22 for $100. This charge did not come from us. Normally if it says card member services its a credit card bill. I checked both elavon and sbc neither accounts have this adjustment listed or notes for this bill. I suggested he get his bank to figure out what this charge was for.
•	-		User: Mike Thomas -> Notes: TT Leo updated terminal to accept tap transactions
•	-		TT Leo disabled debit on PAX S80
•	-		TT Leo on 6/12 after hours. Was getting error of "suspected fraud" advised him the customer should call issuing bank
•	-		TT Leo - He received the signage package that we sent out and wanted to know what to do with it. I told him that since he is all phone orders that he just needs to hold on to them. He can't really display them but he must tell his customers that there is a fee to use a credit card.
•	-		Leo called left message. ran a sale and got an error message. He said he batched his terminal. Told him to call in morning so we could see if it settlted.
•	-		Leo called and said that he ran a transaction on 01/15/24 for $494.00 on card 0289 and wanted to make sure that it went through ok because he got an SEC Violation on the terminal when he entered it. I checked in Pioneer and it did batch and the deposit is on it's way to his bank today
•	-		Leo called and said that he ran a transaction on 01/15/24 for $494.00 on card 0289 and wanted to make sure that it went through ok because he got an SEC Violation on the terminal when he entered it. I checked in Pioneer and it did batch and the deposit is on it's way to his bank today
•	-		Leo called and said that he ran a transaction on 01/15/24 for $494.00 on card 0289 and wanted to make sure that it went through ok because he got an SEC Violation on the terminal when he entered it. I checked in Pioneer and it did batch and the deposit is on it's way to his bank today
•	-		Leo called wanting to know if a transaction went through for $550 (+ fee) on card 8570 because his machine did not print a receipt. I called SBC and they confirmed that it did go through. Leo had his paper in the terminal incorrectly.
•	-		Leo called and wanted to know what needed to be done to change his bank account. We emailed him the ACH Change form and he will be getting a letter from his bank with his routing and account number on it.
•	-		Changed merchant's banking info and sent request to SBC to change in their system.
•	-		Leo called and wanted to make sure that his billing each month has been switched to his new account. The billing was debited from his account on 5/3 but the bank account was changed on 5/2. I explained to him that the billing had already been sent to his old account when we switched to his new bank account. June billing should be from new account.
441	South Texas Trolling Motors & Propane	461084469697116	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 9705 S Padre Island Dr					Phone : 361-939-8970		Contact : Chris Russell
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 300.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 750000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 150000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; PAX S80 and 2 Mobile Swipe Simple bluetooth readers; Auto Batch - 7:00 pm Central for all devices; NDF Elavon Conversion
•	-		User: Charlotte Goff -> Notes: changed status to Approved inserted MID and approval date and uploaded VAR sheet
•	-		User: Mike Thomas -> Notes: Downloaded PAX s80 and udpadted firmware in both dongles. Shipped Fed Ex 2 day delivery
•	-		User: Morgan Withee -> Notes: Want to upgrade to swipe simple terminal updated monthly fee to $69.85 waiting on new var to set up swipe simple terminal.
•	-		User: Charlotte Goff -> Notes: Added upgrade A80 terminal to Equipment screen - Auto Batch 7:00pm Central and wants Apple Pay to be turned on
•	-		User: Mike Thomas -> Notes: TT junior walked him through a refund using the TSYS Sierra app
•	-		User: Charlotte Goff -> Notes: Chris called and was having issues reconciling to his deposits. I sent him the IBUXX QRG and he says he registered. When I called him back to walk through his Pioneer and SwipeSimple and how to utilize each he was on the other line and said he would call me back
•	-		User: Charlotte Goff -> Notes: Talked to Chris again today. He did say that he was able to get into Pioneer and that he thinks he can figure everything out. He said that if he had any questions he would call us.
•	-		Chris called in asking about his deposit for 4/19/2023 and informed him of the TSYS issue and that his funds would be available later on today. We also sent a request to link both accounts to Pioneer.
•	-		Robert called in and needed to do a refund for a card that was run on 6/20/23 for $281.30 on card 4177 but was showing declined in SS. At that point the customer gave the merchant a different card and it was approved. The customer came back in to say that he was billed for the transaction that showed declined. I confirmed that both transactions had been batched in Pioneer. Because the one transaction was declined, they could not issue a refund on his card, so I had him run the refund in TSYS.
•	-		Chris called and was getting "Account Inactive" when trying to get into Pioneer. Had him clear his cache and cookies and try per SBC's memo but he still couldn't get in. Called SBC and Ayana was able to do something on her end and then he was able to login.
442	Johnny's Paint and Body	461084469696905	May 09 2023	CANC	Dec 11 2024	SBC	-	25.00%	Merchant
	Address : 440 Franklin Blvd					Phone : 830-569-3506		Contact : Henry Zamarripa or Judy Brown
•	-		Received email from Ayana at SBC stating that merchant called in to cancel their account due to closing his business. Tried to call the merchant but the call would not go through. Sent an email to the henryjpb@aol.com email address so he can fill out the cancellation form.
•	-		Received signed cancellation notice. Cancelling account. Submitted request to SBC to cancel the account.
443	Bruce's Auto Repair and Quick Lube	461084469696490	May 09 2023	CANC	Dec 11 2024	SBC	-	25.00%	Merchant
	Address : 1203 W Austin St					Phone : 361-553-5917		Contact : Bruce Singleterry
•	-		User: Mike Thomas -> Notes: TT Bruce to update terminal for tap transaction...he did not want to update.
•	-		User: Mike Thomas -> Notes: TT Bruce walked him through how to reprint a receipt
•	-		Temporarily Cancelled due to Email from Peggy asking that we temporarily suspend this account due to the owners will be leaving the country for a couple of months. They will notify us when they get back to get reactivated.
444	South Texas Aluminum LLC	461084469696167	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 10020 Compton Rd					Phone : 361-657-0555		Contact : Chris Russell
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 1000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 40000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; Pax s80 - IP - Batch Time: 7:00pm; NDF; Conversion from Elavon
•	-		User: Charlotte Goff -> Notes: Changed Status to Approved; uploaded Var; added MID and approval date
•	-		User: Mike Thomas -> Notes: Downloaded PAX s80 and shipped FedEx notified Peggy
•	-		TT Merchant we disabled debit on PAX S80
•	-		TT merchant walked him through a reprint
•	-		merchant called in and wanted to know how to process a refund. walked him through the process and he was able to get it approved and printed
•	-		TT merchant wanted the password to run a refund
445	Personalized Rings	461084469695556	May 09 2023	CANC	Dec 11 2024	SBC	-	25.00%	Merchant
	Address : 106 N. 7th					Phone : 361-510-9710		Contact : Charleyne O'Kelley
•	-		User: Morgan Withee -> Notes: NX2200E terminal - AT&T wireless exadigm
•	-		User: Morgan Withee -> Notes: NX2200e purchased AT&T Terminal 0002 TID: 76640471 S/N: 1003X15344
•	-		User: Morgan Withee -> Notes: Peggy emailed me she wants them to be switched from net to gross funding. I made the switch in pioneer. I let her know it could take 1 full day to take into effect.
•	-		User: Morgan Withee -> Notes: Their terminal is going EOL for the 3g sim. So we are changing it out with an N5 and going to change her monthly fee from $35 to $45 a month. Peggy and merchant have both approved this. I am going to order new N5 today to get this out to her. I will change monthly fee in January to $45.
•	-		User: Morgan Withee -> Notes: Updated her monthly fee from $35 to $45
•	-		User: Charlotte Goff -> Notes: TT- Charlene - her terminal was locking up on Friday evening and again on Saturday during a couple of transactions. Those transactions were duplicated and she needs to process a refund. One was from 3/4 - Card 1310 for $66.00 and the other was from 3/5 - Card 1329 for $66.00. I called Linda at SBC and she is getting me card numbers so they can refund the customers
•	-		User: Mike Thomas -> Notes: TT Charlene walked her through two refunds
•	-		TT Charlene put terminal back on cellular, she had called Valor and was using Wi-Fi hot spot
•	-		charlyene called and wanted to know what she needed to do to cancel her account. She is going with a different processor. I emailed her the cancellation request form and also gave her the address to mail the terminal back to.
•	-		Received Valor 100 terminal back and signed cancellation request form. Sent form to SBC.
•	-		Received equipment back 1/2/2024 - S/N 141214117312
•	-		Charlene O'Kelly called asking about $426 debit we took from her account. When I looked in Pioneer, there was her January fee plus a $375 EFT. I submitted a request to SBC to have the $375.00 refunded to the merchant.
•	-		$375.00 was posted to batch date 2/5/24 and was sent for deposit on 2/6/24. Left Charlene a voicemail informing her.
446	Nail & Face	461084469695510	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 3133 S Alameda Suite 245					Phone : 361-814-2020		Contact : Thang Tran (Tommy)
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 30.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 150000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 8000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 100
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO
•	-		User: Charlotte Goff -> Notes: SBC - Traditional - Tiered Pricing; Pax S80 - DIAL UP - Tip Adjust - Manual Batch. Elavon conversion
•	-		User: Charlotte Goff -> Notes: Uploaded Signed Application and VAR sheet changed status to Approved with today's date and entered MID
•	-		User: Mike Thomas -> Notes: Downloaded term and shipped FedEx
•	-		User: Mike Thomas -> Notes: TT Peggy switched from dial to Ethernet
447	Gazas Paint & Body Shop	461084469695099	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 900 East Front Street					Phone : 361-664-5104		Contact : Manuel Gaza
•	-		SBC-Traditional-Pax S80-Dial-NDF-Batch time 7:30pm Central
•	-		Tried to call Manuel to get him to start using new term...no answer and voicemail was not set up
•	-		Received S80, back from merchant re-shipped
•	-		Called Manuel to let him know that his new machine has been shipped and that he should be getting it tomorrow.
•	-		TT merchant contiunes to get check LAN cable....we tried all fixes....he is calling internet provider to see if he is dynamic or static....will call me back
•	-		Rudy called and said that his terminal was getting cannot connect. Transferred him to Mike
•	-		cancelled their temporary SwipeSimple Mobile account 3/13/23
448	Malfunction Junction Automotive	461084469694484	May 09 2023	CANC	Dec 11 2024	SBC	-	25.00%	Merchant
	Address : 5712 E Hwy 359					Phone : 361-668-0054		Contact : Daniel Rodriquez
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 800
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 60000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 5000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX NX1200 S/N 1616X16356 3.95 Batch Out 8:00 pm CST NDF
•	-		Sent cancellation request to merchant. Merchant stated the spoke with Peggy about cancelling however Peggy did not communicate this. Will cancel merchant account one I receive the request.
•	-		Merchant has been cancelled on SBC
449	AcuTune	461084469694457	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 911 Sam Houston Dr.					Phone : 361-575-1643		Contact : Steve Fiedler
•	-		User: Aimee Jones -> Notes: Merchant needs to switch from ethernet to dial up. I conferenced Exadigm in to assist.
•	-		User: Aimee Jones -> Notes: Merchant does not have a dedicated phone line. Had to switch back to Ethernet. Test transaction ran successfully.
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 200.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 120000
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 10000
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5
•	-		User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID: 76292865 S/N: 1614X16356
•	-		Steven called regarding an Amex transaction for $111.50 on Card 3000 that was originally authorized on 8/7/23. I can see the transaction in the authorization log, but there wasn't a batch for it until 10/12/23. Conrad held the funds due to potential reject. I do not see that the funds were ever released. Katie is going to have Conrad research and call me back to find out if it did reject or if the merchant is still owed the money.
•	-		Conrad emailed me regarding the held $111.50 Amex transaction on card 3000 to let me know that he would be releasing those funds and the merchant can expect it in his bank account on Thursday 4/4. He also will be releasing another transaction that was held for $649.56. I let Steve know that he should see both in his account tomorrow.
•	-		TT Steve walked him through correcting time and date on Exadigm NX1200
450	Rollins Fence	461084469693815	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 5221 Moultrie Dr					Phone : 361-289-1166		Contact : Jarrett Rollins
•	-		SBC - Traditional - Converted from Elavon - Pax s80 - Batch 7:00pm - IP
•	-		Tried to call Jarrett....left a message that he needs to start using new term so we can cancel Elavon
•	-		TT Jarrett walked him through a transaction also he says he can't find QRG so I emailed him another one
•	-		Charlotte got a call from Jarrett yesterday about a $4 from elavon. I was able to get this removed. I called him to update him that this has been removed.
451	Mel's Welding & Mechanic Shop	461084469692821	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 120 Kempe St.					Phone : 361-664-8332		Contact : Melchor Martinez III
•	-		SBC-Traditional-Pax S80- Batch time 7:30pm Central-IP
452	Island Tire & Automotive	461084469692424	May 09 2023	ACTIVE	-	SBC	-	25.00%	Merchant
	Address : 15605-C South Padre Island Dr					Phone : 361-949-4949		Contact : Ben Tortorello
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 125
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 1020000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 85000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: SBC - IBUXX; 3.95%; Pax S80; Auto Batch 7:00pm; NDF
•	-		User: Charlotte Goff -> Notes: Changed to Approved status and added MID.
•	-		User: Mike Thomas -> Notes: Downloaded PAX S80
•	-		TT Ben disabled debit on PAX S80
453	Ayers St Music	520004548155	May 09 2023	CANC	Jun 26 2024	Vantiv	Feb 15 2022	40.00%	Merchant
	Address : 3433 Ayers St					Phone : 361-884-4870		Contact : Robert Alaniz
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 200.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 45000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 3000.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: Vantiv - Traditional; VX520 - IP - Manual Batch; NDF; Elavon Conversion
•	-		User: Charlotte Goff -> Notes: Changed status to Approved uploaded Terminal Details and added MID and approval date
•	-		Robert called and wants to cancel this account. He will be keeping Ayers Event Center. I gave him my email address and told him we require something in writing plus he needs to send his equipment back. I gave him our address.
•	-		Merchant returned VX520 terminal
•	-		Merchant cancelled account. Closed business - submitted request on NPCrm to have Vantiv cancel - SR 60549506
454	Ayers Event Center	520004548020	May 09 2023	ACTIVE	Apr 22 2024	Vantiv	-	40.00%	Merchant
	Address : 3433 Ayers St					Phone : 361-884-4870		Contact : Robert Alaniz
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 60.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 45000.00
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 3500.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: Vantiv - Traditional; VX520 - IP; Doing PIN Debit; Tip Adjust; Manual Batch; Elavon Conversion
•	-		User: Charlotte Goff -> Notes: Changed status to Approved and uploaded terminal details
•	-		Returned VX520
455	Eds Hair Designers	520004541447	May 09 2023	ACTIVE	-	Vantiv	-	40.00%	Merchant
	Address : 1009 US Hwy 181 Suite 5					Phone : 361-643-6050		Contact : Rosalia Martinez
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 30.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 120000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 20000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: Vantiv - Traditional - Tiered Pricing; VX520 with Pin Debit and TIP at time of sale; IP; Batch time 7:00pm Central; NDF
•	-		User: Charlotte Goff -> Notes: Changed status to Approved; updated Approval Date; added MID
•	-		User: Mike Thomas -> Notes: Called Peggy to let her know Ed's was shipping today
•	-		User: Morgan Withee -> Notes: Terminal was not autobatching and was not asking for tip at time of sale. Was able to get their terminal profile updated for batch at 7:00 PM and for tip prompt at time of sale. Sherry will call back if it does not auto batch tonight.
•	-		Merchant called and needed to know how to add additional servers to their VX520. Called Vantiv and conferenced merchant in. He was able to add the servers successfully
•	-		Merchant called and said that the terminal is not printing all of the numbers / letters on the receipts / batch receipts. Ordering var for a replacement terminal.
•	-		replaced terminal with VL100
•	-		Merchant's Terminal (New VL100) was showing up as terminal locked. Was able to call Valor to get terminal unlocked and get RKI Keys Downloaded. Also changed tips to Dollar Amounts per merchant request.
•	-		TT Jonathon, no key present. Walked through a download...now working.
•	-		Please don't speak to anyone at this merchant location about anything other than listed contacts: Rosalia or Jonathon Martinez.
456	Gio's Villa INC	520004532830	May 09 2023	ACTIVE	Jan 31 2024	Vantiv	-	40.00%	Merchant
	Address : 2325 Central Blvd					Phone : 956-542-5054		Contact : Gregory Jordan
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 65.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 180000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 15000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: Vantiv - Traditional - conversion from Elavon - Pax S80; Tip Adjust - Manual Batch
•	-		User: Mike Thomas -> Notes: Programmed PAX S80 and shipped FedEx 2 day delivery
•	-		User: Mike Thomas -> Notes: TT Peggy turned on server prompt
•	-		User: Mike Thomas -> Notes: TT Peggy advised her where to find tip reports
•	-		User: Mike Thomas -> Notes: Turned on con tactless and Push went through when automatically
•	-		Gregory Jordan called today to say that he had closed his business back in April and is still being billed. After researching, we have nothing in writing that he ever sent to us for cancelling his account. I did send him an email so that he could reply to it with the cancellation request in writing. I also gave him the address of where to ship the terminal back.
•	-		Gregory Jordan called back again today to say that he's still being billed. I told him that I was the one he spoke to on 12/5 and that I mentioned to him then that we needed the equipment back along with a cancel request in writing. He said he will send the terminal back via UPS along with a note to cancel in the box
•	-		Cancelling account. Received old equipment back. Submitted SR 60254188 in NPCrm to cancel account on Vantiv system.
457	Island Tire & Automotive	520003931456	May 09 2023	ACTIVE	-	Vantiv	-	40.00%	Merchant
	Address : 15605-C S. Padre Island Drive					Phone : 361-949-4949		Contact : Ben Tortorello
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 125
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 1020000
•	-		User: Morgan Withee -> Notes: Merchant location was hit by a tornado and their terminal was fried. WE are sending out a new terminal today and setting them up with USA epay in the mean time.
•	-		User: Morgan Withee -> Notes: Peggy is looking to move this merchant to ibuxx. She discussed maybe doing a split fee. I told her this is not something we always do but if it gets the deal we will make special approval for it.
•	-		User: Charlotte Goff -> Notes: Merchant has converted to IBUXX and is ready to cancel their account on Vantiv. I submitted an SR to have that cancelled today with zero ETF. SR 35806762.
458	OMARS BAR & GRILL	520003122552	May 09 2023	ACTIVE	-	Vantiv	-	40.00%	Merchant
	Address : 814 HENDERSON					Phone : 3619208158		Contact : CHARLES HARR
•	-		User: Mike Thomas -> Notes: Downloaded and shipped (ground) VX520 SN: 803-123-744 Dial
•	-		User: Aimee Jones -> Notes: Peggy called needing assistance with PCI compliance.
•	-		User: Leah Faber -> Notes: Sent an email to merchant regarding PCI Non-Compliance. I tried calling but did not get an answer or voicemail.
•	-		Charles called in and was asking about his deposit for his batch date 7/4/23. When I researched, it showed that there was a chargeback that had been applied that day for $172.55. He said he never got any notifications requesting documentation. In looking at this chargeback, I noticed that he has quite a few chargebacks for "No Authorization". Most of these are from the same bank 440393. I sent him his July statement and also a listing of all the chargebacks for June and July. Those are saved in his folder on Gdrive.
•	-		I spoke to Charles again this morning and discussed all of the chargebacks on the card ending in 0778. There were also a couple other chargebacks on card 7577 that Charles said was the same person, according to the research he did. I pulled all transactions that were in the IQ settlement log for both 0778 and 7577. The transactions started in March and ended in June. Nothing at all in July or August on either of these cards. I also highlighted the transactions that had been charged back in red. I sent the spreadsheet to Charles. I submitted a SR 53075270 to have Charles' mailing address changed to the PO BOX 622. In addition, I sent an email to ISO Support to have them activate the email notification for chargebacks.
•	-		Charles called in and mentioned that he would like for his chargebacks and monthly fees be debited from his account instead of subtracted from his sales. He said that his Port Lavaca location is already set up that way. I sent an email to WorldPay asking them to do this, and Eldie called me to clarify. She did tell me that 2 of his locations (Port Lavaca and The Office Bar & Grill) are set up to pay by batch but that the Omar's bar & Grill is set up as combined. She put in an SR53276252 to have the Omar's Bar & Grill changed to be set up just like Port Lavaca so that his fees / chargebacks will be debited each month rather than subtracted from his sales. She said the change should take 2-5 days to become effective.
•	-		Charles called in again and had 2 more chargeback notifications that he just got in the mail on 9/7/23. One was just a "closed" notification for Case # 9917451284-03. The other was Case # 9917641411-02 which he still has time to respond to until 9/11/23. He said that he will fax over receipt today for that one. He mentioned that he never received an email notification so I called Vantiv and they told me that he actually needs to be registered with IQ access and IQ will email him the notifications. I sent him a registration for IQ and left him a voice mail to call me back so that I can update him on what's going on. I also dug a little deeper on his chargebacks and found 6 more chargebacks on Visa card #4914 that are new chargebacks and he probably hasn't received notice on them yet. I emailed him the spreadsheet so that he can see those and go ahead and pull those tickets.
459	Omar's Bar - Port Lavaca	520003100488	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	40.00%	Merchant
	Address : 1404 Broadway					Phone : 3615529641		Contact : Charles Harr
•	-		changed mailing address to PO BOX 86, Palacios, TX 77465 per Charles Harr. Sent him form to sign for WorldPay to change on their end. Once form comes back to me, I will submit it to WorldPay
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 35.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 280000
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5
•	-		User: Mike Thomas -> Notes: Downloaded and shipped (ground) VX520 SN: 803-123-747
•	-		Charles wanted me to send him over yesterday's transactions. He was unable to get a batch report due to the Microsoft outage. Because his batch didn't close until 4:00am this morning, I can't see yesterday's (7/18/24) transactions until tomorrow. He said he would try to get them another way. I also reset his password for IQ so that he can log in tomorrow and get that info if he needs to.
460	The Office Bar & Grill	520003079421	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	40.00%	Merchant
	Address : 2530 Adams St					Phone : 361-983-2900		Contact : Charles Harr
•	-		User: Christina Sullins -> Notes: Charles was having issues with making his accounting match what we show for payment. We have found most of the funds he was missing but he will need to research more with his POS. 07/16/15 to 07/23/15
•	-		User: Mike Thomas -> Notes: Downloaded and shipped (ground) VX520 SN: 803-123-745
•	-		User: Leah Faber -> Notes: Sent an email to merchant regarding PCI Non-Compliance. I tried calling but did not get an answer or voicemail.
461	Cali Nails #4	520001992866	May 09 2023	ACTIVE	-	-	Sep 22 2016	0.00%	Merchant
	Address : -					Phone : 361-985-8080		Contact : Tom Tran
•	-		User: Alex Gibson -> Notes: MCC #7230
462	Regina Gust Designs LLC	520001975126	May 09 2023	ACTIVE	-	-	Jan 01 1970	40.00%	Merchant
	Address : -					Phone : 713-426-1166		Contact : Rhonda Cote
•	-		User: Alex Gibson -> Notes: SIC #5399
•	-		User: Pennye McAnulty -> Notes: Raven called having issues with the terminal. Conference in with Vantiv
463	Law Office of Vaughn L Westheimer	520001202853	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	40.00%	Merchant
	Address : -					Phone : 361-993-5096		Contact : Vaughn Westheimer
•	-		User: Mike Thomas -> Notes: Downloaded and tested iCT220 dial. Shipped to Peggy ground.
•	-		User: Mike Thomas -> Notes: Included welcome kit with terminal.
•	-		User: Christina Sullins -> Notes: The ict 220 has to be on a dedicated line. They will swap out the line as needed for the fax and the terminal.
•	-		User: Christina Sullins -> Notes:
•	-		User: Pennye McAnulty -> Notes: Vaughn called is terminal is no longer working we are adding USA Epay to his account.
•	-		User: Morgan Withee -> Notes: Going through PCI Compliance questionnaire. Needs to know if he is using a virtual terminal or application. I advised him that he is using a virtual terminal. AJ
464	Outdoor Country LLC	520001061531	May 09 2023	ACTIVE	-	Vantiv	Sep 25 2020	40.00%	Merchant
	Address : -					Phone : 361-584-2562		Contact : Susan Schulz or Michelle
•	-		User: Mike Thomas -> Notes: Ordered iCT220DC shipping to Impact for programming
•	-		User: Mike Thomas -> Notes: TT Michelle, terminal having errors, had her reset the power...now working.
•	-		User: Mike Thomas -> Notes: TT Dawn, corrected time and date on terminal.
•	-		User: Mike Thomas -> Notes: TT Michelle, confirmed a transaction for $70.36 went through on 10/21/15. Walked her through a void.
•	-		User: Christina Sullins -> Notes: TT Michelle, she had 2 card that when inserting the chip said format error. All other cards are fine. Suggested to find out what bank card is issued on and she told customer to check with their bank.
•	-		User: Mike Thomas -> Notes: Format errors, advised Michelle that Ingenico is having a terminal software update and Vantiv helpdesk will be calling in 24-48 to walk them through the update.
•	-		User: Christina Sullins -> Notes: TT Peggy, she is with Melissa. No one from Vantiv has called to do the terminal software update.
•	-		User: Christina Sullins -> Notes:
•	-		User: Christina Sullins -> Notes: TT Anmber, Lvl 2 Tech Support at Vantiv. They do not call the merchant for ANY updates. New tid: 6424952 HRTD220VD.
•	-		User: Christina Sullins -> Notes: Here is the case# 04016938. Peggy will try the download. IF she has issues she will call Mike.
•	-		User: Christina Sullins -> Notes: Faxed copy of 2015 1099K
•	-		User: Pennye McAnulty -> Notes: TT Michelle terminal is getting power but they are receiving a smiley face on terminal called TS and they are stating the terminal needs to be replaced.
•	-		User: Pennye McAnulty -> Notes: TT michelle needs terminal set up for auto settle and customer code.
•	-		User: Pennye McAnulty -> Notes: lowered rates on account per Peggy.
•	-		User: Mike Thomas -> Notes: TT Tammy, got full card number for a prior transaction. (ending in 9610) that was undercharged.
•	-		User: Pennye McAnulty -> Notes: Received cancellation letter sent to Peggy.
•	-		User: Mike Thomas -> Notes: Emailed a copy of transactions ran on 4/30/2020
•	-		User: Morgan Withee -> Notes: Terminal has been running duplicate transactions for 3 months now. So Vantiv suggest we sen them a new terminal. Downloading one now to get out to them as quickly as we can.
•	-		User: Mike Thomas -> Notes: TT Michelle confirmed a transaction for $535.84 was voided.
•	Oct 16 2023		TT Michelle, emailed her 1099K
•	-		Michelle called and wanted to confirm that a refund for $804.09 on card 6749 went through on 12/12. The customer was saying that his bank did not have it. I confirmed in IQ that the refund was processed and settled and I sent her a screenshot showing the authorization and settlement record for the transaction.
•	-		TT Michelle and advised her she can pull statements in IQ, she thought it was just for transactions. She will call me when she needs help with that. I had sent her December and January
465	Allstar Graphic & Marketing LLC	520000979277	May 09 2023	ACTIVE	-	-	Apr 06 2015	40.00%	Merchant
	Address : -					Phone : 361-657-0614		Contact : Sam Simpson
•	-		User: Mike Thomas -> Notes: Requested cancellation
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 300
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 100000
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 8000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 60
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 40
466	Palacios Auto and Towing	497219836887	May 09 2023	ACTIVE	-	Rise PCS	-	40.00%	Merchant
	Address : 1105 Henderson St					Phone : 361-972-5923		Contact : Larry Glenn
•	-		User: Mike Thomas -> Notes: Download went through after removing Paymentech certificates, WEX on hold pending a W9. Chris faxed W9 to merchant per Peggy.
•	-		User: Christina Sullins -> Notes: TT Paul with the GEM Team. Voyager should be ready if the service request has been closed. Emailed Peggy to let her know.
•	-		User: Mike Thomas -> Notes: TT Jessica, getting Merchant ID error 1. NPC having network errors, no time frame for fix. They are working on the issue.
•	-		User: Mike Thomas -> Notes: Pin Pad Peggy purchased had no XPI download in it. She is having the pin pad swapped through TASQ.
•	-		User: Pennye McAnulty -> Notes: TT Jessica terminal getting error messages. conferenced in Vantiv
•	-		User: Pennye McAnulty -> Notes: If terminal has issues please call Heartland @ 866-349-6591. The Tid id MRFK034001
•	-		User: Pennye McAnulty -> Notes: TT Jessica terminal receiving comm error.
•	-		User: Morgan Withee -> Notes: Old MID: 520001676440
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 250.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 130000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 13000.00
•	-		User: Pennye McAnulty -> Notes: They received the new terminal and it is not working on dial. Rise stated that they need to be on IP that the newer terminals will not work well on dial.
•	-		User: Pennye McAnulty -> Notes: TT Jessica receiving comm errors. Conferenced in with buypass.
467	COYOTE QUICK LUBE OF A	497219817887	May 09 2023	ACTIVE	-	Rise PCS	-	40.00%	Merchant
	Address : -					Phone : 361-668-2015		Contact : DAVID BREWER
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 315000
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 27000
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100
•	-		User: Mike Thomas -> Notes: TT Nelda FD35 pin pad gets device tampered. no fix for that error. She is buying a FD150 and RP10 pin pad. I advised her to unplug pin pad and she can use until new terminal arrives. $512.63 plus shipping and tax. The terminal has an internal pin pad.
•	-		User: Mike Thomas -> Notes: Called Rise back to check on VAR they told me since it was Buypass it could take 5 days to sdd debit networks as they have to submit a request to Buypass to add them Advised Morgan and Peggy
•	-		User: Morgan Withee -> Notes: Paid for equipment shipping out today.
468	Shurs Taxidermy	8035872806	May 09 2023	CANC	Mar 21 2024	Elavon	-	40.00%	Merchant
	Address : 265 Rodd Field Road					Phone : 361-668-1399		Contact : Troy Shur
469	South Texas Aluminum Worx LLC	8035800658	May 09 2023	CANC	Mar 21 2024	Elavon	-	40.00%	Merchant
	Address : 10020 Compton Road					Phone : 361-657-0555		Contact : Chris Russell
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN21612474 Dial
•	-		User: Mike Thomas -> Notes: NOTE correct SN should be 7316009CT020533 Below is file build number.
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 1000.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 360000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 30000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : MO Percent FROM 0 TO 5
•	-		User: Mike Thomas -> Notes: downloaded and shipped Desk3500 SN: 3001030408216666
470	Alvarenges Tires Service And More	8035720948	May 09 2023	ACTIVE	-	Elavon	-	40.00%	Merchant
	Address : 10100 Beaumont Hwy					Phone : 713-674-2595		Contact : Carlos Alvarenga
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 480000
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 30000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100
•	-		User: Mike Thomas -> Notes: Gave him website info for Elavon online services.
•	-		User: Mike Thomas -> Notes: TT Merchant keyboard locked....unlocked....now working
•	-		User: Mike Thomas -> Notes: Canceled USA ePay account...non use
•	-		User: Charlotte Goff -> Notes: Merchant's internet is down. He uses USAePay as a backup when his internet goes down so he may not run transactions through it every month. Please do not cancel his USAePay account for non-use. Morgan sent a request to have his USAePay account reactivated
•	-		spoke to Carlos. He said cardholder #0297 was double billed for $1000.00 today but he only has the transaction in his terminal 1 time. Called Elavon and they confirmed that there were 2 transactions authorized. Cardholder is upset and doesn't want to wait to see if the duplicate transaction goes back to his credit available in a couple of days. He wants it resolved now. Carlos said he would talk to the customer and take a chance to see if both of the transactions batch.
•	-		Spoke to Carlos. He was running a transaction for $270.00 and received a communication error. He tried to run the transaction again and got an approval. He called to see if the first one was authorized. I called Elavon and the transaction for $270.00 on Card 9325 had been duplicated. Because the transaction was a debit card, he could not refund it or void it. Elavon settled his batch for $705.00 total ($165.00 + $270 + $270) and then requested a Missing debit so that the duplicated transaction would go back to the cardholder. Lacy at Elavon suggested we do a purge on the terminal to get rid of the existing batch since she batched it at host level. Gave Mike the instruction to purge the terminal.
•	-		USA ePay account was deactivated but they need it back up. I emailed billing@usaepay.com to get this reactivated. I told Carlos I will call him back as soon as I get confirmation it is reopened. 7138947145
•	Sep 21 2023		Tt Carlos to advise him USA ePay was recativated
•	-		Spoke to Eddie - he said that he received a call from a woman named Susan Chapman stating that they were not PCI compliant and that they had tried to notify them via email, mail and phone but had not gotten any response. She would not say what company she was with. But she was wanting to know why type of equipment they had. I explained to him that it was a scam and that Elavon would not call him, they would send him an email. He also told me that he will be working off hours at their shop and that his father would be running the shop and might be calling with questions.
•	-		sent request to USA ePay to have account reactivated.
471	GAZAS PAINT & BODY SHOP	8032409867	May 09 2023	ACTIVE	Mar 15 2024	Elavon	-	40.00%	Merchant
	Address : 900 East Front Street					Phone : 361-664-5104		Contact : Manuel Gaza
•	-		User: Dianna from - Notes: charged ETF/250.00
•	-		User: Mike Thomas -> Notes: Shipped iCT220 SN 2216010CT010592 Thursday delivery
•	-		User: Pennye McAnulty -> Notes: TT Manual called about missing 500.00. The terminal did not batch walked him through batching out the terminal.
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Charlotte Goff -> Notes: Changed email address per Peggy Jordan.
•	-		Changed status to Cancelled - converted to SBC
•	-		TT merchant getting LAN error, he is calling internet provider to see if it is static or Dynamic and will call me back
•	-		TT Manuel confirmed he got terminal working
472	Coastal Bend Siding and Windows	8031603262	May 09 2023	CANC	Dec 03 2024	Elavon	Jan 01 1970	40.00%	Merchant
	Address : 745 Cantwell Lane					Phone : 361-884-8636		Contact : Jacqueline Charpentier
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316006CT029568 IP
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 10000
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 240000.00
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 20000.00
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 10
•	-		User: Morgan Withee -> Changed : Internet Percent FROM 0 TO
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
473	A & D Electric	8031203477	May 09 2023	CANC	Jul 22 2024	Elavon	Mar 30 2017	0.00%	Merchant
	Address : 702 W Main St					Phone : 361-664-1504		Contact : Norma Salas
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216056CT010471 Dial
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
474	A and B Tire	8031185542	May 09 2023	ACTIVE	-	-	Jan 01 1970	40.00%	Merchant
	Address : 2026 S Gordon Street					Phone : 281-756-9908		Contact : Alberto Dominguez
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216010CT010697 IP
•	-		User: Mike Thomas -> Notes: added password for refunds (1234567F)
•	-		User: Pennye McAnulty -> Notes: Received call to cancel explained that there would be an ETF on the account. Also called Peggy and let her know.
475	SCRATCHYS WELDING AND FABRICATI	8031181509	May 09 2023	CANC	Mar 21 2024	Elavon	Jan 01 1970	40.00%	Merchant
	Address : County Rd 119					Phone : 361-279-2667		Contact : Norma Salas
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216010CT010587 Dial
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 500.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 48000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 4000.00
•	-		User: Pennye McAnulty -> Notes: PCI Username- Scratch Password Welding1
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
476	A & J Salvage	8031155610	May 09 2023	CANC	Jul 22 2024	Elavon	Mar 20 2017	40.00%	Merchant
	Address : 1297 N Hwy 51 South					Phone : 731-885-7900		Contact : Jeffery Johnson
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216056CT010620 Dial
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 260.00
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		User: Emily Karawadra -> Notes: Spoke to Kim for conversion to SBC. Needs to connect via wifi on new terminal. info@aandjsalvage.com
•	-		User: Charlotte Goff -> Notes: The Elavon conversion app has been pended due to Kim's signature but sending Jeff's DL. We need either Kim's DL or we need Jeff's Signature on the app. Called them and left a message with the details of what is needed.
477	Keathleys Glass	8031131512	May 09 2023	CANC	Mar 21 2024	Elavon	Mar 14 2017	0.00%	Merchant
	Address : 121 South Benavides St.					Phone : 361-553-4864		Contact : Bruce Keathley
478	Ivys Auto and Truck Repair	8031128419	May 09 2023	CANC	Mar 09 2024	-	Mar 13 2017	0.00%	Merchant
	Address : 701 S Sixth Street					Phone : 361-592-7844		Contact : David Ivy
•	-		User: Mike Thomas -> Notes: Downloaded iCt220 SN 22162056CT010507 Dial
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
479	Rollins Fence Co	8031109542	May 09 2023	ACTIVE	Mar 08 2024	Elavon	-	40.00%	Merchant
	Address : 5700 Old Brownsville Rd					Phone : 361-289-1166		Contact : Jarrett Rollins
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216054CT010327 Dial
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 1000.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 48000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 4000.00
•	-		User: Cheri Hansen -> Notes: Need DL EIN and voided check
•	-		Changed status to Cancelled - Converted to SBC
•	-		Jarred called in and says that he is still being billed the $4 / mo from Elavon. Morgan is researching.
•	-		Charlotte got a call from Jarrett yesterday about a $4 from elavon. I was able to get this removed. I called him to update him that this has been removed.
480	Day and Night Club	8031067989	May 09 2023	ACTIVE	-	-	Jan 01 1970	40.00%	Merchant
	Address : 304 E. Richard St.					Phone : 36-595-1125		Contact : Mary Freelon
481	South Texas Trolling Motors	8031010492	May 09 2023	CANC	Mar 09 2024	-	-	40.00%	Merchant
	Address : 9705 S. Padre Island Drive					Phone : 361-939-8970		Contact : Chris Russell
482	Abrigos Auto Service	8031005112	May 09 2023	ACTIVE	-	Elavon	Feb 10 2017	0.00%	Merchant
	Address : 906 E Front Street					Phone : 361-664-4172		Contact : Robert Abrigo
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316009CT012884 Dial
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200.00
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 36,000.00
•	-		User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 3000.00
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
483	Flour Bluff AC and Heating	8030999844	May 09 2023	ACTIVE	Mar 15 2024	Elavon	Feb 09 2017	0.00%	Merchant
	Address : 2526 Tulane Drive					Phone : 361-937-2583		Contact : Douglas LeStourgeon
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7315349CT015582 Dial File 21608640
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Cheri Hansen -> Notes: Could not find the physical file. Need DL EIN and voided check
484	Braun Precision Collision Inc	8030987013	May 09 2023	CANC	May 24 2024	Elavon	-	40.00%	Merchant
	Address : 5850 Hwy 44 East					Phone : 361-396-0096		Contact : Aaron Braun
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7315351CT030146 IP File 21605703
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 500.00
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 5500.00
•	-		User: Pennye McAnulty -> Notes: Received call from Elavon regarding the transaction that needs to be refunded it had an invalid auth code. Walked merchant through refund and then he ran the sale.
•	-		User: Cheri Hansen -> Notes: Need EIN voided check and the DL that we have is expired
•	-		User: Mike Thomas -> Notes: TT Aaron updated terminal
485	Little Bay Club	8030901105	May 09 2023	ACTIVE	-	-	Jan 18 2017	0.00%	Merchant
	Address : -					Phone : 3617296257		Contact : Patti Jahn

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