Merchants

Docuseal Sign Back
Update Merchant
File here * Notes * Status Date Action
Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Steve Fiedler Accounts
Delete Overrides

                  

Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

%
%
%
%
%
%
%
%
%
  
  
  
Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Apr 03 2024 02:43 PM Conrad emailed me regarding the held $111.50 Amex transaction on card 3000 to let me know that he would be releasing those funds and the merchant can expect it in his bank account on Thursday 4/4. He also will be releasing another transaction that was held for $649.56. I let Steve know that he should see both in his account tomorrow. Apr 03 2024 03:31 PM Update Delete
2 Apr 02 2024 07:51 PM Charlotte Groff Steven called regarding an Amex transaction for $111.50 on Card 3000 that was originally authorized on 8/7/23. I can see the transaction in the authorization log, but there wasn't a batch for it until 10/12/23. Conrad held the funds due to potential reject. I do not see that the funds were ever released. Katie is going to have Conrad research and call me back to find out if it did reject or if the merchant is still owed the money. Charlotte Groff Apr 02 2024 08:15 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID: 76292865 S/N: 1614X16356 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 10000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 120000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 200.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Merchant does not have a dedicated phone line. Had to switch back to Ethernet. Test transaction ran successfully. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Merchant needs to switch from ethernet to dial up. I conferenced Exadigm in to assist. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
]

Software Or POS Integration Questions Only

Owner 1 Information

Owner 1 Information