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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Jan 31 2024 02:33 PM Charlotte Groff Cancelling account. Received old equipment back. Submitted SR 60254188 in NPCrm to cancel account on Vantiv system. Dee Karawadra Jan 31 2024 08:34 PM Update Delete
2 Jan 26 2024 12:00 AM Charlotte Groff Gregory Jordan called back again today to say that he's still being billed. I told him that I was the one he spoke to on 12/5 and that I mentioned to him then that we needed the equipment back along with a cancel request in writing. He said he will send the terminal back via UPS along with a note to cancel in the box Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Dec 05 2023 12:00 AM Charlotte Groff Gregory Jordan called today to say that he had closed his business back in April and is still being billed. After researching, we have nothing in writing that he ever sent to us for cancelling his account. I did send him an email so that he could reply to it with the cancellation request in writing. I also gave him the address of where to ship the terminal back. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Turned on con tactless and Push went through when automatically Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Peggy advised her where to find tip reports Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Peggy turned on server prompt Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Programmed PAX S80 and shipped FedEx 2 day delivery Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Vantiv - Traditional - conversion from Elavon - Pax S80; Tip Adjust - Manual Batch Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 15000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 180000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 65.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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