Support Ticket

Support Ticket
Sr. No. Ticket ID Subject Category Related to Source Status Created Updated Action
1. 4582013 Test Request Agent : Lavleen Garg Web Open 12/20/2024 12:07 PM 12/20/2024 12:07 PM
2. 6287413 The standard Lorem Ipsum passage, used since the 1500s Request Agent : Lavleen Garg Web Open 12/20/2024 11:45 AM 12/20/2024 11:55 AM
3. 8426109 Change Bank Account Bank Account Change Agent : Charlotte Groff
Merchant : 57 Nutrition Stop
Web Open 12/17/2024 02:57 PM 12/17/2024 03:29 PM
4. 1759682 Change of bank account Bank Account Change Agent : Morgan Withee
Merchant : Morgan's Bakery
Email Open 12/16/2024 08:58 PM 12/16/2024 09:01 PM
5. 8573641 Test Specific Issue Agent : Patricia Wright
Merchant : A-1 Small Engines
Email In Progress 12/14/2024 02:59 PM 12/16/2024 05:25 PM
6. 8294716 Merchant wants last statement Request Agent : Charlotte Groff
Merchant : Turnage Grocery
Web Open 12/13/2024 09:11 PM 12/14/2024 02:48 PM
7. 7412083 Test Bank account change needed Specific Issue Agent : Cliff and June Hamblin
Merchant : Smithville Quick Stop
Chat Open 12/12/2024 09:08 PM 12/12/2024 09:09 PM
8. 2691857 TEST - Deposit Missing Specific Issue Agent : Keith Barlow
Merchant : Halls Car Care
Phone Resolved/Closed 12/12/2024 07:54 PM 12/12/2024 09:06 PM
9. 2986437 More marketing brochures Specific Issue Agent : Cindy Swords Email In Progress 12/12/2024 05:37 PM 12/12/2024 07:52 PM
10. 0491728 Change of Address Request Agent : Cheri Hansen
Merchant : Heavy Duty Diesel Group US
Phone Open 12/12/2024 04:26 PM 12/12/2024 04:30 PM
11. 7480652 Monthly statement Question Agent : Charlotte Groff
Merchant : Wholesale Flooring of McNairy LLC
Web In Progress 12/12/2024 04:11 PM 12/14/2024 02:48 PM
12. 0862147 Terminal issue Specific Issue Agent : Charlotte Groff
Merchant : Turnage Grocery
Phone Open 12/12/2024 03:42 PM 12/12/2024 03:51 PM
13. 9421506 need a new MID per Rodrigo Question Agent : Peter Roberts Jr
Merchant : MK Embroidery - Raj
Web In Progress 11/22/2024 04:50 PM 12/14/2024 02:48 PM
14. 3479152 Cancel Request Agent : Dee Karawadra
Merchant : IMPACT PAYSYSTEM
Phone In Progress 10/12/2024 01:46 AM 10/12/2024 01:47 AM
15. 2689041 Test Specific Issue Agent : Patricia Wright
Merchant : A-1 Small Engines
Email Open 10/07/2024 06:39 PM 11/22/2024 01:42 AM
16. 5987623 Testing functionality Question Agent : Emily Karawadra
Merchant : RevUp POS
Chat Open 09/11/2024 05:05 AM 11/22/2024 01:41 AM
17. 0563982 I need to update my plan Specific Issue Agent : Test Test Email Resolved/Closed 09/11/2024 05:03 AM 10/17/2024 09:55 PM
18. 8032469 1099 Request Agent : Todd Combs Web Open 08/15/2024 05:32 PM 12/14/2024 02:48 PM
19. 6932701 test Specific Issue Agent : Charlotte Groff Email Open 08/08/2024 06:59 PM 08/08/2024 11:04 PM
20. 3984026 Residual payment Specific Issue Agent : Todd Combs Web Resolved/Closed 04/10/2024 01:21 PM 12/14/2024 02:48 PM
21. 0619587 MyReportHub March Merchant Question Agent : Dev Nain Web Resolved/Closed 04/05/2024 03:09 PM 12/14/2024 02:48 PM
22. 1735408 Active Accounts which have been closed Specific Issue Agent : Todd Combs Web Resolved/Closed 04/01/2024 05:38 PM 12/14/2024 02:48 PM
23. 4279618 Respond Specific Issue Agent : Mike Thomas Email In Progress 03/21/2024 11:16 PM 03/24/2024 02:29 PM
24. 4358910 tesdt Specific Issue Agent : Patricia Wright Email Resolved/Closed 03/19/2024 04:45 PM 04/22/2024 06:01 PM
25. 3018259 Test Specific Issue Agent : Emily Karawadra Phone Resolved/Closed 03/19/2024 04:14 PM 03/19/2024 04:15 PM
26. 1640328 Test Specific Issue Agent : Charlotte Groff Email In Progress 03/19/2024 01:51 PM 03/19/2024 02:07 PM
27. 9426570 test Specific Issue Agent : Patricia Wright Email Resolved/Closed 03/07/2024 05:55 PM 03/13/2024 07:30 PM
28. 3785619 is hungry Specific Issue Agent : Emily Karawadra Phone Resolved/Closed 02/10/2024 12:16 AM 02/10/2024 12:17 AM
29. 5782310 Residual Report Specific Issue Agent : Todd Combs Web Resolved/Closed 02/08/2024 06:16 PM 12/14/2024 02:48 PM
30. 4571208 Level 2 and level 3 optimization for Ramco Request Agent : Todd Combs Web Resolved/Closed 02/08/2024 06:15 PM 12/14/2024 02:48 PM
31. 6904135 Commission % on Grab and Go Market Specific Issue Agent : Todd Combs Web Resolved/Closed 02/08/2024 06:12 PM 12/14/2024 02:48 PM
32. 4610359 Testing Specific Issue Agent : Patricia Wright Web In Progress 02/02/2024 03:20 AM 12/14/2024 02:48 PM