Update Merchant

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Palacios 3-G LLC Accounts
Delete Overrides

                  

Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Jessica receiving comm errors. Conferenced in with buypass. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: They received the new terminal and it is not working on dial. Rise stated that they need to be on IP that the newer terminals will not work well on dial. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 13000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 130000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 250.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Old MID: 520001676440 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Jessica terminal receiving comm error. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: If terminal has issues please call Heartland @ 866-349-6591. The Tid id MRFK034001 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Jessica terminal getting error messages. conferenced in Vantiv Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Pin Pad Peggy purchased had no XPI download in it. She is having the pin pad swapped through TASQ. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Jessica, getting Merchant ID error 1. NPC having network errors, no time frame for fix. They are working on the issue. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Paul with the GEM Team. Voyager should be ready if the service request has been closed. Emailed Peggy to let her know. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Download went through after removing Paymentech certificates, WEX on hold pending a W9. Chris faxed W9 to merchant per Peggy. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information