Edit Agent || Admin Panel Impact

Agents

Back

Update Agents

ID

Legal Name

Agent Code

Category

Active

Password

Adjust Negative Payout

Negative Payout Percentage

Info

First Name

Last Name

Address

City

ZIP

State

Country

Contact

Email(comma separated)

Work Phone

Extension

Home Phone

Cell

Flex

URL

File here *	Description *	Action
Insert file...

Date

Notes

Default Split Value %

Processor Wise Split %

Processor	Split	Remove
		Remove

Pay To (Legal)

Social Security Num.

Tax ID

Telemarketer

Default T. Commission

Bank Name

Bank Phone

Rounting Number

Account Number

Transaction Program

See Residual Detail

Agents who receive partial commission on all of BRETT MANSDORF Accounts (Overrides Default) Delete Overrides

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup (Overrides Default)

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Default Override

Agent

Month

Year

Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	Fat Kids Sports Bar	461084469692075	Jan 11 2024	ACTIVE	-	SBC	Jan 11 2024	80%	Merchant
	Address : 243 West Long Ave					Phone : 814-371-3355		Contact : Angie Nicastro, Chuck Nicastro
•	-		SBC - IBUXX - 3.5% - Valor 100 - IP - Manual Batch - Tip Adjust
•	-		Downloaded and shipped VL 100
•	-		TT Angie, getting TAMPERED on VL100 requested new VAR will replace with SN: 118224734727
•	-		Returned VL100 SN: 1182322202256 (TAMPERED)
•	-		Angie called and was questioning the tips being charged the cash discount fee in addition to the base transaction amount. I explained to her that the 3.5% is charged on the whole dollar amount including tip and that it just breaks it out on the receipt. We looked at a specific transaction and did the math. After I explained it to her, she understood.
•	-		TT Merchant concerning one card that gets restricted. Advised them to have customer call issuing bank. All other cards are going through fine. SBC says they can't see it even getting to TSYS for authorization.
2	Casteel Chiropractic	520001687884	May 09 2023	ACTIVE	-	-	Nov 04 2016	-	-
	Address : -					Phone : 814-765-7111		Contact : Keely Casteel
•	-		User: Pennye McAnulty -> Notes: Walked through using IQ and she is wanting a rate review she is considering looking at other processors.
•	-		User: Pennye McAnulty -> Notes: TT Kelly about rates went over statement.
•	-		User: Pennye McAnulty -> Notes: Tt Keely wanted to add Apple Pay. Tid built 15479731 she needs to call and do the download.
•	-		User: Pennye McAnulty -> Notes: TT Keely about rates. Explained she needed to complete the PCI Compliance.
•	-		User: Pennye McAnulty -> Notes: PCI User Name is 520001687884-123 and Password is Spring2019
•	-		User: Charlotte Goff -> Notes: Cancelled this account - merchant went with another provider but never called in. She has requested to come back aboard. See other Vantiv account for current files.
3	Elite Sports	520000083948	May 09 2023	ACTIVE	-	-	Jan 12 2013	-	-
	Address : 11035 Cleveland Ave.					Phone : 3304942110		Contact : Laurie Thewes
4	Budget Beverage	520002364971	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	-	-
	Address : 289 Bluebird Lane					Phone : -		Contact : John Walnock
5	LJ & W	52000236497	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : Budget Beverage					Phone : 814-577-2655		Contact : John Walnock
6	Spankys Courthouse Cafe	520002001444	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	-	-
	Address : -					Phone : 814-765-4148		Contact : Robert Inguagiuto
•	-		User: Alex Gibson -> Notes: No SIC code provided.
7	Rothrocks	520001799228	May 09 2023	ACTIVE	Mar 08 2024	Vantiv	-	-	Merchant
	Address : -					Phone : 814-342-4742		Contact : Ron Rothrock
•	-		User: Christina Sullins -> Notes: MCC#5631
•	-		User: Mike Thomas -> Notes: Advised merchant the error message he was getting means he must settle his batch. Was getting must settle.
•	-		User: Charlotte Goff -> Notes: Spoke to Ron Rothrock - he said that he sent a letter to cancel his services back in April 2021 but can't remember who he sent the letter to. He's cancelling because he decided to go with his local bank for processing. Vantiv was the ones that transferred him over to Impact Pay and they already have a ticket open (case # 18741832) to cancel his services. His account has been debited for fees since April and he has instructed his bank to reject any future debits to his account. Cancelling his account today.
8	Bamboo Garden	520001725487	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 814-371-6550		Contact : Christy Albertson
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 29
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 400000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 90
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 5
9	Julio's Tavern	520001420225	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 814-375-7430		Contact : Fred Valdes
•	-		User: Mike Thomas -> Notes: Merchant does gift cards through Getti (Sage)
10	Country Garden Market	520001394389	May 09 2023	ACTIVE	-	-	May 01 2016	-	-
	Address : -					Phone : 814-342-5459		Contact : Kenton Hatch
11	Country Garden 6-Pak	520001394352	May 09 2023	ACTIVE	-	-	May 01 2016	-	-
	Address : -					Phone : 814-342-5459		Contact : Kenton Hatch
•	-		User: Christina Sullins -> Notes: They sell beer and food no mcc listed on app.
12	Sparkle Floral & Gift Shop	520001328585	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 814-343-6845		Contact : Nicole Washic
•	-		User: Christina Sullins -> Notes: MCC#5992
13	The Phone Guys	520001253575	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 814-765-0905		Contact : Dennis Wood
14	Diesel Pro Repair Services	520001281777	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 440-357-1269		Contact : Ed Swango
•	-		User: Christina Sullins -> Notes: TT Donna and answered her questions about fees transferred to Mike for help on batching out the terminal.
•	-		User: Mike Thomas -> Notes: Walked merchant through a settlement
•	-		User: Christina Sullins -> Notes: Walked thru settlement deposits, they are going thru correctly. Will look at them again in the morning.
•	-		User: Pennye McAnulty -> Notes: TT Edward Swango needs to close account they are out of business.
15	Taffy Salon Spa	520001246432	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	-	-
	Address : -					Phone : 814-765-7202		Contact : Dana Timko
•	-		User: Christina Sullins -> Notes: MCC#7230
•	-		User: Charlotte Goff -> Notes: TT - Dana Timko. She called Vantiv directly on Oct 11 2021 to have them cancel her account. They opened an SR and even sent her an email stating that the SR had been opened but the account never got cancelled. That SR was closed in NPCrm on 11/23/21 and she received a debit to her account for $81.24 for Oct and Nov. I called the GEM team and spoke to Ronda and she said that they will not cancel an account on a request made directly from the merchant that the request had to come from Impact Pay. I submitted a new SR # 34585738 today to have her account closed. Morgan will request a refund for Oct and Nov fees. Cancelling in 1 Click also.
•	-		User: Morgan Withee -> Notes: Emailed ISo Client Services to get novemebr and December billing refunded. Will update with SR number when I get a response.
•	-		User: Charlotte Goff -> Notes: received email from Vantiv stating that the account had been closed 12/9/21 and that they would not incur any December fees. They will refund November month end fees of $81.24. Email is uploaded in merchant docs.
•	-		User: Morgan Withee -> Notes: SR number for refund 34627168
16	LaGrange Village Pizza	520001090386	May 09 2023	ACTIVE	-	Vantiv	Mar 08 2015	-	-
	Address : -					Phone : 440-355-5199		Contact : Sharon Offenberg
•	-		User: Christina Sullins -> Notes: Emailed Brett to verify the address due to a returned statement.
•	-		User: Christina Sullins -> Notes: New mailing address is: PO BOX 507, Lagrange, OH 44050 Sent Larzetta at Vantiv a request for the change.
•	-		User: Emily Karawadra -> Notes: needs login to npcdata and needs to do pci compliance. Also needs terminal to be enabled for emv. Emailed Mike to reach out.
•	-		User: Mike Thomas -> Notes: Requested download file to be updated for EMV on their VX520
•	-		User: Pennye McAnulty -> Notes: Sharon called about 19.99 bizshield charge. Explained what she needed to do.
•	-		User: Pennye McAnulty -> Notes: Sharon call about the compliance fee. Per Emily we are refunding it.
17	Scotto's Pizza	520000846964	May 09 2023	ACTIVE	-	-	Aug 04 2015	-	-
	Address : -					Phone : 814-768-7772		Contact : Pat Walsh
18	Nuevo Acapulco	520000869323	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : -		Contact : Roberto Ramiez
•	-		User: Mike Thomas -> Notes: TT Merchant may send in cancel letter
19	DiverCity Scuba	520000846660	May 09 2023	ACTIVE	-	-	Feb 04 2015	-	-
	Address : -					Phone : 813-388-6856		Contact : Kyle W
•	-		User: Christina Sullins -> Notes: Bart Kohler needed a March Statement and to refund the $90 regulatory and compliance fee from March.
•	-		User: Mike Thomas -> Notes: Cancelled account
20	Budget Beverage	520000854801	May 09 2023	ACTIVE	-	-	Jul 04 2015	-	-
	Address : -					Phone : 814-205-4019		Contact : Ed Mastrine
•	-		User: Mike Thomas -> Notes: Cancelled per sales rep.
21	Sonshine Medical	520000698357	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 330-491-0041		Contact : Todd A Truax
•	-		User: Christina Sullins -> Notes: SR 23272372 to close next month due to March processing with a $125 ETF per the app. On 03.31.17
22	LaSalle Furniture and Matteress	520000677450	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 440-944-0011		Contact : Dan
23	LaSalle Furniture and Matteress	520000677307	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 330-848-7600		Contact : Dan
24	LaSalle Furniture and Matteress	520000677370	May 09 2023	ACTIVE	-	-	Nov 11 2014	-	-
	Address : -					Phone : 216-581-4567		Contact : Dan
25	North Canton Chamber of Commerce	520000776762	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 330-499-5100		Contact : Doug Lane
•	-		User: Mike Thomas -> Notes: Sent email to cancel account per letter from merchant
26	Almost heaven Ice Cream	520000780604	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 330-587-1094		Contact : Todd A Truax
•	-		User: Christina Sullins -> Notes: Bart Kohler said please cancel this account.
•	-		User: Pennye McAnulty -> Notes: Called in to cancel the account
•	-		User: Christina Sullins -> Notes: SR# 23336692 has been created to issue refund for RAAP.
•	-		User: Christina Sullins -> Notes: SR 23272376 to close today with a $125 ETF per the app put in on 03.31.17
27	Elite Sports LTD	520000083706	May 09 2023	ACTIVE	-	-	Jan 12 2013	-	-
	Address : 11035 Cleveland Ave					Phone : 3304942110		Contact : Laurie Thewes
28	Reproductive Gynecology	444226144889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 95 Arch Street Ste 250					Phone : 3303757722		Contact : Toni or Melissa
29	Sluggers Sports Pub LLC	520001006138	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 814-371-3355		Contact : Bradley Donahue
30	Shugarts Lawn & Garden Power Equipment	520001245335	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	80.00%	Merchant
	Address : -					Phone : 814-765-4512		Contact : Gary Shugarts
•	-		User: Christina Sullins -> Notes: MCC#5261
•	-		User: Mike Thomas -> Notes: TT Gary said he made an error when saying he was charged $90.00 again it was a credit on his bank statement.
31	Pit Bull Sports Nutrition	520001910099	May 09 2023	ACTIVE	-	Vantiv	May 08 2016	80.00%	Merchant
	Address : -					Phone : 330-634-1089		Contact : Kelli or Christopher
•	-		User: Pennye McAnulty -> Notes: Bart called to set Merchant up with PCI compliance.
•	-		User: Pennye McAnulty -> Notes: I provided Bart with the number to PCI and website. He will call with the merchant on a conference call to walk them through completing the application.
•	-		User: Aimee Jones -> Notes: Bart called requesting a Var sheet. He is going with contactless terminals. I sent Vantiv an email requesting a generic var sheet.
•	-		User: Morgan Withee -> Notes: Software company called looking for their VAR Sheet. I have just sent it over directly to the merchant. Software company will contact merchant to get VAR sheet. Merchant will call back if they have any further questions.
32	A Wok	520000754599	May 09 2023	ACTIVE	-	Vantiv	-	80.00%	Merchant
	Address : -					Phone : 330-668-8998		Contact : Zheng
33	Spring Street Salon and Spa	520002669768	May 09 2023	ACTIVE	-	Vantiv	-	80.00%	Merchant
	Address : 635 Spring Stteet					Phone : 814-497-4465		Contact : Nicholas Sidorick
•	-		Notes from 12/8/22: User: Charlotte Goff -> Notes: Spoke to Nick this morning and told him that we will need something in writing to cancel his account. I did send him an email with our mailing address so that he can send his equipment back. He said that he would respond to that email with his request to cancel..
•	-		Sent Brett Mansdorf an email asking if he wants us to cancel this account or let him reach out to the merchant
•	Jul 28 2023		Received VX520 Back from merchant.
•	-		cancelled account. submitted SR 51985396 in NPCrm to have Vantiv cancel.
34	Lee Spencer Photgraphy	520001251327	May 09 2023	ACTIVE	-	Vantiv	Jan 01 1970	80.00%	Merchant
	Address : -					Phone : 330-499-1665		Contact : Tammy Spencer
•	-		User: Christina Sullins -> Notes: MCC#7333
•	-		User: Mike Thomas -> Notes: TT Lee was inquiring about the $90.00 fee. We will refund them per Morgan. Called Lee to let him know
•	-		User: Morgan Withee -> Notes: Put in SR to refund the $90.00 Fee
•	-		Lee called in about a suspicious phone call from Merchant services saying he was over charged a non compliance fee for January and February. He wanted to see if this was a scam call so we looked up his compliance and he is compliant and advised him that it was a fraudulent call and that we would normally send him an e-mail if he wasn't in compliance. He also gave us the number the call came from and I sent an email to Morgan with this information.
•	-		Lee called in about a $90 RAAP fee on his statement. I explained this was a one time fee and not related to PCI. He brought up his spam call he got last month and I assured him this fee was not related to that call. We also went over PCI and that it did expire yesterday. I sent him the web address to get this completed and let him know he needed to complete both the profile status and validation status in the next few days so he is not hit with the $19.95 noncompliance fee.
35	Fat Kids Sports Bar LLC	520001666004	May 09 2023	ACTIVE	-	Vantiv	May 04 2016	80.00%	Merchant
	Address : -					Phone : 814-71-3355		Contact : Chuck Nicastro
•	-		User: Pennye McAnulty -> Notes: TT Angie. The terminal is not set up for chip cards. We called Tech support they need to do an update on the terminal. She is going to call back in the morning to do the update.
•	-		User: Pennye McAnulty -> Notes: Completed the download for the merchant to be able to accept chip cards.
•	-		User: Mike Thomas -> Notes: Set up USA ePay
•	-		User: Pennye McAnulty -> Notes: Talked to Angie they are receiving settlement rejects. I sent a request to ISO Clients to get the funds sent out.
•	-		User: Mike Thomas -> Notes: Emailed invoice for new VX520
•	-		User: Mike Thomas -> Notes: Programmed VX520 and shipped Fed Ex Ground
•	-		User: Leah Faber -> Notes: TT Angie regarding pulling statements. I walked her through the process on IQ.
•	-		User: Charlotte Goff -> Notes: Angie called in and said that she'd been set up with Surcharging and couldn't remember if it was 2% or 3% and wanted to change it. After speaking to her for a minute I realized that she's imposing a minimum of $15.00. Any transactions that she has over $15.00 gets the surcharge. I talked to her about our IBUXX program and told her that she would have to change platforms and terminals but that we could set her up with the basic terminal for $19.95 per month and her customers would pay all of her processing fees. She said she would talk to her husband about it and call us back if that's what they want to do.
•	-		Spoke to Angie - they want to convert to IBuxx with a 3.5% rate. Got approval from Emily. Filled out application and sent for signature.
36	DJs Pizza	520001855773	May 09 2023	ACTIVE	-	Vantiv	Jun 07 2016	80.00%	Merchant
	Address : -					Phone : 814-236-1000		Contact : Darlene
37	Clearfield Carpet One	520001046559	May 09 2023	ACTIVE	-	Vantiv	Nov 30 1899	80.00%	Merchant
	Address : -					Phone : 814-765-3357		Contact : Ed Mastrine
•	-		User: Emily Karawadra -> Notes: Called merchant regarding high risk transaction - owner was not in. Left message with Lisa.
•	-		User: Emily Karawadra -> Notes: The above merchant flagged in our risk department today, due to processing a $5,879.24 keyed transaction on Visa card ending in 6960. We are requesting an invoice for this transaction. On the invoice, please include: card holders name, billing address and contact phone number. Please also include if services have been rendered, or if not, when they will be.
•	-		Received cancellation request from Ed via email. Submitted SR 59649810 in NPC rm to have them closed on Vantiv system. Merchant us using Auth.Net. Sent an email to GEM Team to have them cancel the Auth.Net.

SBC

Sales Number

Sales Office

Owner Username

Vantiv

Sales Number

Sales Office

Owner Username

Rise CC

Sales Number

Sales Office

Owner Username

Rise PCS

Sales Number

Sales Office

Owner Username

Elavon

Sales Number

Sales Office

Owner Username

Tesla FD

Sales Number

Sales Office

Owner Username

FDR - Concord

Sales Number

Sales Office

Owner Username

Rev19 - AFS FD

Sales Number

Sales Office

Owner Username

PCS Direct

Sales Number

Sales Office

Owner Username

Clearent

Sales Number

Sales Office

Owner Username

Shift4

Sales Number

Sales Office

Owner Username

OLD RISE

Sales Number

Sales Office

Owner Username

Rev 19 - AFS TSYS

Sales Number

Sales Office

Owner Username

MAG

Sales Number

Sales Office

Owner Username

Test

Sales Number

Sales Office

Owner Username

istream

Sales Number

Sales Office

Owner Username