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Overrides who receive partial commission on all of Fat Kids Sports Bar LLC Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Jan 11 2024 12:00 AM Charlotte Groff Spoke to Angie - they want to convert to IBuxx with a 3.5% rate. Got approval from Emily. Filled out application and sent for signature. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Angie called in and said that she'd been set up with Surcharging and couldn't remember if it was 2% or 3% and wanted to change it. After speaking to her for a minute I realized that she's imposing a minimum of $15.00. Any transactions that she has over $15.00 gets the surcharge. I talked to her about our IBUXX program and told her that she would have to change platforms and terminals but that we could set her up with the basic terminal for $19.95 per month and her customers would pay all of her processing fees. She said she would talk to her husband about it and call us back if that's what they want to do. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Leah Faber -> Notes: TT Angie regarding pulling statements. I walked her through the process on IQ. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Programmed VX520 and shipped Fed Ex Ground Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Emailed invoice for new VX520 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Talked to Angie they are receiving settlement rejects. I sent a request to ISO Clients to get the funds sent out. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Set up USA ePay Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Completed the download for the merchant to be able to accept chip cards. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Angie. The terminal is not set up for chip cards. We called Tech support they need to do an update on the terminal. She is going to call back in the morning to do the update. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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