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Overrides who receive partial commission on all of Lee Spencer Photgraphy Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Lee called in about a $90 RAAP fee on his statement. I explained this was a one time fee and not related to PCI. He brought up his spam call he got last month and I assured him this fee was not related to that call. We also went over PCI and that it did expire yesterday. I sent him the web address to get this completed and let him know he needed to complete both the profile status and validation status in the next few days so he is not hit with the $19.95 noncompliance fee. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Lee called in about a suspicious phone call from Merchant services saying he was over charged a non compliance fee for January and February. He wanted to see if this was a scam call so we looked up his compliance and he is compliant and advised him that it was a fraudulent call and that we would normally send him an e-mail if he wasn't in compliance. He also gave us the number the call came from and I sent an email to Morgan with this information. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Put in SR to refund the $90.00 Fee Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Lee was inquiring about the $90.00 fee. We will refund them per Morgan. Called Lee to let him know Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: MCC#7333 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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