1 |
Small Town Auto |
461084215310795 |
Sep 11 2024 |
ACTIVE |
- |
SBC |
Sep 13 2024 |
15% |
Merchant |
|
Address : 121 Marietta Rd, Springville |
Phone : 205-467-2958 |
Contact : David Wolf |
• |
- |
SBC - 3.0%Surgharge with PIN Debit and signature debit priced at 1.7% + $0.25. Valor 100 |
2 |
Blount County Commission |
461084215298806 |
Sep 10 2024 |
ACTIVE |
- |
SBC |
Sep 10 2024 |
15% |
Merchant |
|
Address : 220 2nd Avenue East, Oneonta, AL, USA |
Phone : 205-625-6868 |
Contact : Mark Staton |
• |
- |
SBC - IBUXX - 3.5% - 3 Valor 550 with SIM cards - purchasing terminals - after purchase monthly fee of $14.95 per terminal per Emily - Batch 7:00pm |
3 |
Shape n Up |
- |
Aug 22 2024 |
CANC |
Aug 23 2024 |
SBC |
- |
15% |
Merchant |
|
Address : 501 1st Ave East |
Phone : 205-625-3385 |
Contact : Chuck Maddox |
• |
- |
Duplicate set up profile |
4 |
Bothwell's Southern Kitchen |
- |
Aug 20 2024 |
CANC |
Aug 20 2024 |
SBC |
Feb 16 2024 |
15% |
Merchant |
|
Address : 1074 Sand Valley Rd |
Phone : 205-237-1146 |
Contact : Brittany Bothwell |
• |
- |
duplicate profile |
5 |
Bothwell's Southern Kitchen |
461084215783295 |
Aug 20 2024 |
ACTIVE |
- |
SBC |
Aug 20 2024 |
15% |
Merchant |
|
Address : 1034 Sand Valley Rd, Oneonta, AL, USA |
Phone : 205-237-1146 |
Contact : Brittany Bothwell |
6 |
Studdard Towing |
520004962786 |
Aug 05 2024 |
ACTIVE |
- |
Vantiv |
Aug 05 2024 |
15% |
Merchant |
|
Address : 1300 2nd Ave E, Oneonta, AL, USA |
Phone : 205-237-0795 |
Contact : Crystal Studdard |
• |
- |
Vantiv - IBuxx - 3.5% - Swipe Simple Mobile - but no dongle - merchant already has a Swipe Simple account. Batch time 7:00pm |
• |
- |
Set up SS using crystalstuddard@yahoo.com as user name |
• |
- |
Merchant was billed $0.03 per trans for a Tsys fee during August (overcharging by 78 cents) which Vantiv was supposed to suppress. Submitted a request to have the $0.78 refunded. SR 61445098 was said 5 days SLA |
7 |
Alabama Beds LLC |
461084215698065 |
Aug 02 2024 |
ACTIVE |
- |
SBC |
Sep 12 2024 |
15% |
Merchant |
|
Address : 1305 2nd Ave E, Oneonta, AL, USA |
Phone : 205-446-5130 |
Contact : Lance Nolen |
• |
- |
SBC - Ibuxx 3.5% - 2 VL100 Pros - IP - Batch Time 7PM - Tax On |
8 |
Anitas Style |
- |
Jul 11 2024 |
ACTIVE |
- |
MAG |
- |
15% |
Merchant |
|
Address : 323 1st Ave E, Oneonta, AL, USA |
Phone : 256-338-8385 |
Contact : Anita Williams |
• |
- |
WorldPay - Ibuxx 3.95% - Valor RCKT - Batch Time 7PM |
9 |
Blue Spring |
461084215049316 |
Jun 27 2024 |
ACTIVE |
- |
SBC |
Jun 25 2024 |
15% |
Merchant |
|
Address : 73801 U.S. 231, Blountsville, AL, USA |
Phone : 205-427-7861 |
Contact : Cameron Cardwell |
• |
- |
SBC - Ibuxx 3.5% - SS B250 - Wifi - 7PM |
• |
- |
submitted request to SBC to have merchant's statement fee changed to reflect RevUp $14.95 / mo for first 6 months and then $24.95. Fee should be changed to $24.95 in March 2025 |
• |
- |
Jennifer called the office this morning stating that the merchant called her and said that his accountant told him that they have not received any deposits. I sent him an email with the Pioneer QRG attached and also a screenshot of some of his August deposits and confirmed the bank account we're sending the money to. I copied Jennifer on the email. |
10 |
Snead Auto Parts |
461084215234789 |
Jun 11 2024 |
ACTIVE |
- |
SBC |
- |
15% |
Merchant |
|
Address : 85910 US Highway 278 |
Phone : 205-466-7146 |
Contact : Jeffrey Maze |
• |
- |
SBC - IBUXX - 3.5% - 2 Valor 100s - Batch time 7:00pm - IP |
• |
- |
Shipped two Valor VL500 with SIM cards |
• |
- |
submitted request to SBC to update merchant's statement fee to $99.90 to reflect 2 VL 500s with Simm Cards |
• |
- |
Downloaded a third VL500 with SIM card |
11 |
Madi G's Gift Shop |
461084469696992 |
May 23 2024 |
ACTIVE |
- |
SBC |
May 30 2024 |
15% |
Merchant |
|
Address : 323 1st Ave E, Clark, SD, USA |
Phone : 205-910-7666 |
Contact : Madison Gargus |
• |
- |
SBC - Ibuxx 3.95% - VL500 SimCard - IP - Close Time 7PM - Text Receipt Availability - Tip Availability |
12 |
Simply Stunning |
- |
May 03 2024 |
ACTIVE |
- |
SBC |
- |
15% |
Merchant |
|
Address : 235 1st Avenue East, Oneonta, AL, USA |
Phone : 205-625-5058 |
Contact : Treira Oakley |
• |
- |
SBC - Traditional - Valor 100 - Batch 7:00pm - IP |
13 |
Lupitas Ice Cream |
461084469698479 |
May 02 2024 |
ACTIVE |
- |
SBC |
May 08 2024 |
15% |
Merchant |
|
Address : 999 2nd Ave E, Oneonta, AL, USA |
Phone : 205-446-7746 |
Contact : Jose Guerrero |
• |
- |
SBC - IBuxx - 3.95% - RevUp POS Beta - $14.95 / mo for first 6 months and then $24.95 after |
• |
- |
Tracking # 776399201720 - FedEx |
• |
- |
Set up SS Password Icecream2024 |
• |
- |
Sent SS Dongle and included return label |
• |
- |
Had merchant's monthly fee updated to $24.95 to reflect the cost of Swipe Simple Mobile account. |
• |
- |
TT Jennifer, walked her through setting up B250 |
• |
- |
submitted request to SBC to have refund for $24.95 issued for this merchant's first month of Swipe Simple. Jennifer said if necessary to pull it from her residuals since RevUp beta was not working for this merchant. |
• |
- |
Requested Swipe Simple cancellation |
• |
- |
Merchant returned B250 and A920 |
• |
- |
Sent Cancellation request for signature. |
14 |
Blount County Memorial Museum |
461084469694017 |
Apr 30 2024 |
ACTIVE |
- |
SBC |
Apr 30 2024 |
15% |
Merchant |
|
Address : 220 2nd St, Elizabeth, New Jersey, USA |
Phone : 205-625-6905 |
Contact : AMY RHUDY |
• |
- |
SBC - IBUXX - 3.95% - Valor 100 for $20.95/mo - Batch time - 7:00pm - IP - Turn on Text Receipt |
15 |
Southern Vision Eye Care |
520004927030 |
Apr 25 2024 |
ACTIVE |
- |
Vantiv |
Apr 29 2024 |
15% |
Merchant |
|
Address : 230 1st Ave E |
Phone : 205-625-5520 |
Contact : Molly Tipton |
• |
- |
Vantiv - Traditional - Valor 100 - IP - Batch Time : 7PM |
• |
- |
Updated terminal to WP |
16 |
Jay E. Hypes, DMD |
461084469695025 |
Apr 11 2024 |
ACTIVE |
- |
SBC |
Apr 10 2024 |
15% |
Merchant |
|
Address : 52 Valley Rd |
Phone : 205-274-2184 |
Contact : Jay Hypes |
• |
- |
SBC - IBUXX 3.95% - Valor 100 - Option to Bypass Fee - Batch 7:00pm |
17 |
Oneonta Dental Center |
- |
Apr 09 2024 |
ACTIVE |
- |
SBC |
- |
15% |
Merchant |
|
Address : 28425 State Hwy 75 |
Phone : 205-625-4384 |
Contact : Brittany Looney |
• |
- |
SBC - Ibuxx - 3.5% - Valor 100/Virtual Terminal - Batch Time 7PM CST |
18 |
Snead Equipment Sales |
461084469693537 |
Apr 09 2024 |
ACTIVE |
- |
SBC |
Apr 09 2024 |
15% |
Merchant |
|
Address : 88043 Hwy 278 East |
Phone : 205-466-3500 |
Contact : Judy Buchanan |
• |
- |
SBC - IBUXX - 3.5% - Valor 100 - Batch 7:00pm - IP - TEXT Receipt turned on |
19 |
Strokin Diesel |
461084469696733 |
Apr 05 2024 |
ACTIVE |
- |
SBC |
Apr 05 2024 |
15% |
Merchant |
|
Address : 2500 2nd Ave East |
Phone : 205-616-2022 |
Contact : DYLAN EDGIL |
• |
- |
SBC - IBUXX - 3.95% - RevUp (beta) - $14.95 first 6 months then $25.95 - Batch time 7:00pm |
• |
- |
submitted request to have the April monthly fee of $14.95 refunded to merchant due to RevUp charging incorrect cash discount fees. Request approved per Emily |
• |
- |
Submitted request to SBC to update merchant pricing from $14.95 to $29.90 to reflect the additional terminal. |
20 |
Strokin Sniper Shop |
461084469697682 |
Apr 04 2024 |
ACTIVE |
- |
SBC |
Apr 04 2024 |
15% |
Merchant |
|
Address : 2500 2nd Ave E |
Phone : 205-616-2022 |
Contact : Dylan Edgil |
• |
- |
SBC - IBUXX - 3.95% - RevUp (beta) - $14.95 1st 6 months and $25.95 after. |
• |
- |
submitted request to have the April monthly fee of $14.95 refunded to merchant due to RevUp charging incorrect cash discount fees. Request approved per Emily |
21 |
Evans Florist |
461084469695727 |
Mar 28 2024 |
ACTIVE |
- |
SBC |
Mar 29 2024 |
15% |
Merchant |
|
Address : 410 1st Ave East |
Phone : 205-274-2180 |
Contact : Terry Henry |
22 |
Sun City Tanning Salon |
461084469692529 |
Mar 11 2024 |
ACTIVE |
- |
SBC |
Mar 13 2024 |
15% |
Merchant |
|
Address : 104 3rd St N |
Phone : 2052742992 |
Contact : Danny or Reba Skillman |
• |
- |
SBC
IBuxx
3.95%
Valor 100
Batch- 7 PM
IP |
• |
- |
Spoke to Holly and Jennifer. Merchant's terminal was only adding the dual pricing to credit since they went active on March 14th. Changed parameters to Signature Debt Only to active as it should have been. Jennifer wants to know how long this has been happening and what we are going to do next regarding this issue |
• |
- |
Resolved issue causing Signature Debt and Discover to not add the Dual Pricing. Calculated fees from 5/22-6/21 (30 Days) that were not from dual pricing. Total came to 204.46 and will be reimbursed to merchant. |
23 |
Southern Swirls Monogramming & Boutique |
461084469694531 |
Mar 07 2024 |
ACTIVE |
- |
SBC |
Mar 07 2024 |
15% |
Merchant |
|
Address : 313 1st Ave E |
Phone : 205-559-4319 |
Contact : Macy Tibbett |
• |
- |
SBC - IBUXX - 3.95% - VALOR 110 WITH SIM CARD - BATCH 7:00PM - IP |
24 |
Oneonta Herb Shop |
461084469698663 |
Feb 26 2024 |
ACTIVE |
- |
SBC |
Feb 28 2024 |
15% |
Merchant |
|
Address : 213 2nd Ave W |
Phone : 205-625-4808 |
Contact : Kay Osborn |
• |
- |
SBC - IBUXX - 3.95% - Valor 110 with SIM Card for Cellular - Batch 7:00pm |
• |
- |
Because merchant did not get equipment until after March 1st, submitted a refund request to SBC to have February billing refunded. |
• |
- |
changed email address to: rustybobo2001@gmail.com - per Holley Shirley. Submitted request to SBC to have it changed in their system. |
25 |
New Beginnings Salon |
461084469696219 |
Feb 09 2024 |
ACTIVE |
- |
SBC |
Feb 13 2024 |
15% |
Merchant |
|
Address : 28252 US Hwy 75 |
Phone : 205-908-8770 |
Contact : Kellie McAnnally |
• |
- |
SBC - IBUXX - 3.95% - Valor 100 - IP - Batch 6:00pm Central |
• |
- |
Realized they didn't have internet after they received the Valor. Will set up for Swipe Simple Mobile |
26 |
Shape n Up |
461084215480202 |
Feb 06 2024 |
ACTIVE |
- |
SBC |
Aug 22 2024 |
15% |
Merchant |
|
Address : 501 1st Ave East |
Phone : 205-625-3385 |
Contact : Chuck Maddox |
• |
- |
SBC - IBUXX - 3.95% - VALOR 100 with PinPad - IP - Batch 9:00pm |
• |
- |
TT Jennifer concerning terminal issues (asking to reboot pin pad after each transaction) I advised her to switch pin pad ports to see if that will remedy. She will advise me |
• |
- |
Jennifer called and said that they turned in the incorrect fee of 3.95% for this merchant and wanted us to change it to 3.5%. I lowered the fee in the terminal and VT and had her do an update. The terminal is now charging 3.5%. I also submitted a request to SBC to have the fee lowered from 3.79% to 3.37%. |
27 |
EZ Transmission |
- |
Feb 05 2024 |
ACTIVE |
- |
SBC |
- |
25% |
Merchant |
|
Address : 303 6th Street South |
Phone : 205-274-0472 |
Contact : Stanley Thomas |
• |
- |
SBC - IBUXX - 3.5% - VALOR 100 - IP - Batch 5:30pm Central |
28 |
Southland Gas |
461084469699500 |
Feb 05 2024 |
ACTIVE |
- |
SBC |
Feb 06 2024 |
15% |
Merchant |
|
Address : 321 6th St. South |
Phone : 205-625-6633 |
Contact : Christy Robinson |
• |
- |
SBC - IBUXX - 3.95% - VALOR 100 - IP - BATCH 5:00PM Central |