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Overrides who receive partial commission on all of Southern Vision Eye Care LLC Accounts
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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Dec 12 2024 07:46 PM Alexander Wilkins Merchant needed 319 refunded on Flex Spending Card. Unable to be done on Valor. Used Dejavoo Terminal and successfully refunded the 319. Merchant was emailed receipt showing successful refund. Alexander Wilkins Dec 12 2024 10:04 PM Update Delete
2 Dec 10 2024 09:35 PM Alexander Wilkins Merchant had a Flex Spending Card used on their Valor. Customer needed a refund and the Valor started that it cannot run refunds for Prepaid Cards. Dec 11 2024 09:38 PM Update Delete
3 Dec 04 2024 05:10 PM Charlotte Groff Linda called and said that they ran a transaction on 12/3/24 for $294.80 on card 8315. The cardholder is stating that their bank is showing 3 charges to their account. I checked IQ and could only see one authorization and one settlement record. I suggested to have the customer call their bank and see if their bank will apply those other 2 sales back to their credit available. I sent Linda a screenshot of IQ showing the one auth and the one settlement record. Dec 04 2024 05:53 PM Update Delete
4 Aug 28 2024 08:14 PM Mike Thomas Updated terminal to WP Mike Thomas Aug 28 2024 08:19 PM Update Delete
5 Apr 25 2024 03:21 PM Alexander Wilkins Vantiv - Traditional - Valor 100 - IP - Batch Time : 7PM Alexander Wilkins Apr 25 2024 08:33 PM Update Delete
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