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Overrides who receive partial commission on all of Brown Derby Inc Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Dec 18 2024 07:27 PM Mike Thomas Received 3 VL550 back from merchant Mike Thomas Dec 18 2024 07:41 PM Update Delete
2 Dec 05 2024 04:47 PM Alexander Wilkins Spoke to Agent Holley, Brown Derby's Tips have been changed to 20, 25, 30, 35 and they should now receive emails when they batch out. Dec 05 2024 06:27 PM Update Delete
3 Dec 04 2024 06:34 PM Mike Thomas Walked merchant through a refund Mike Thomas Dec 04 2024 06:36 PM Update Delete
4 Nov 25 2024 02:10 PM Charlotte Groff spoke to Denita - she's unhappy with the short length of time (30 sec) that the Valor terminal gives a customer to enter a tip amount before timing out and cancelling the transaction. Kamal tested a Dejavoo P1 terminal and it hangs on for 90 sec before timing out. Denita wants to switch to the Dejavoo terminals. Ordered 3 Dejavoo vars for the Dejavoo terminals. SR 61759874. Realized that the P1 terminal does not do cellular. Denita has to have at least 1 terminal that does cellular so she'll have a back-up in case the wifi goes down. Sending her 2 P1 terminals and will order a P3 terminal to send her for her back up terminal. Nov 25 2024 09:48 PM Update Delete
5 Oct 28 2024 08:57 PM Charlotte Groff Vantiv - IBuxx - 3.5% - Valor VP550 X 3 for $19.95 each per month - Tips - Manual Batch - IP Charlotte Groff Oct 28 2024 09:12 PM Charlotte Groff Update Delete
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