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Agents who receive partial commission on all of Manuel Pereira Accounts (Overrides Default) Delete Overrides

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Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	1ST STOP	434319439882	May 09 2023	CANC	May 29 2024	-	-	-	Merchant
	Address : -					Phone : 5306712587		Contact : JASBIR K. DHILLON
•	-		User: Raj Modhvadia - Department: 2 - Notes: 1st Stop was refunded $869.16 on their July statement. It was not specified what refund was for, but it must have been for Visa/MC Connectivity fees for March-June. Nobody removed the fee for the merchant so they continued to be charged in July and most of August. I refunded $681.20 to the merchant for Connectivity charges for July. I have had both Visa/MC connectivity fees removed from merchants account. So far we have refunded the merchant a total of $1550.36. We will have to refund the merchant one more time for August Connectivity Fees for a total of $444.80. I will get with Dee or Emily to make sure it is okay before I refund final amount. Thank You.
•	-		User: Mike Thomas from Tech Support - Notes: ****NOTE**** All programming issues must go through Nurit..have merchant call 1-800-454-7626
•	-		User: Mike Thomas from Tech Support - Notes: Tt Merchant he is having communication problems, (phone line we were speaking on had so much static i could hardly hear him) advised him to try new phone cord, and splitter. If no results he should contact phone company.
2	Sacramento Urgent Care	444221139884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 7200 S Land Park Dr Suite 100					Phone : 916-422-9110		Contact : Quinn Li
•	-		User: Linda Billings from - Notes: Recv'd replacement 3750. Was on internal settings. Teleconf into PNS tech support. Walked her through getting back to main menu. Terminal working. Needs to force settle voice auth from previous 7 days, does not have card numbers 'cause old terminal quit printing. Calling PNS cs to assist in force settle and Margaret wcb later.
•	-		User: Linda Billings from - Notes: t.t. Melinda on 1st Team, t.t. supervisor to see what to do, she's willing to help but can't sit and force 7 days worth of voice auths. Melinda gave new case #178636 and contacting Tampa to see what to do. Get list of Auth codes, Dates & amounts from Margaret and Melinda will try to have resolution on Wednesday 7/16.
•	-		User: Linda Billings from - Notes: t.t Margaret & she's emailing info for force settle
•	-		User: Linda Billings from - Notes: Melinda emailed for auth #'s, called Margaret and got info for Melinda to send to research.
3	SACRAMENTO URGENT CARE	444222142887	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : -					Phone : 916-422-9110		Contact : Dr. Quinn Li
4	Freeport Medical Center	444225304880	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1620 35Th Suite A					Phone : 9164573681		Contact : Jennifer Wu
5	PREMIUM WIRELESS TRACY	2711620003	May 09 2023	CANC	Mar 08 2024	-	Jan 01 1970	-	-
	Address : -					Phone : -		Contact : -
6	Premium Wireless Lodi	2711620001	May 09 2023	CANC	Mar 08 2024	-	Jan 01 1970	-	-
	Address : -					Phone : 9163089898		Contact : Muhammad
7	Premium Wireless Manteca	2711620002	May 09 2023	CANC	Mar 08 2024	-	Jan 01 1970	-	-
	Address : -					Phone : 9163089898		Contact : Karajeh
8	99 CENTS AND MORE	2702630001	May 09 2023	CANC	Mar 08 2024	-	Jan 01 1970	-	-
	Address : -					Phone : 530-476-3378		Contact : NICKY
•	-		User: Christina Sullins -> Notes: This account should have been closed 08/28/12. It was not.
9	Elk Grove Urgent Care Inc	434387336887	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : 9045 Bruceville Road Suite 100					Phone : 916-479-9110		Contact : Allen Lin
•	-		User: Christina Sullins -> Notes: Chase called needing help with their ATM, which we do not handle. Gave them PAI's number:800-523-2104
•	-		User: Christina Sullins -> Notes: Manual was to go by and try to power down the terminal to reset the terminal which is giving the error response of 100
•	-		User: Christina Sullins -> Notes: Manual called back, the terminal is shot and transferred to Mike to ask more technical questions.
•	-		User: Mike Thomas -> Notes: ASR 845629 to add VX520DC using Ethernet. (Entered by Leslie)
•	-		User: Emily Karawadra -> Notes: spoke to Bev told her account is active need cancellation letter they are processing with someone else
•	-		User: Pennye McAnulty -> Notes: left message 10/29/2018 regarding new application
•	-		User: Pennye McAnulty -> Notes: Received cancellation from merchant.
10	Infant Swimming Resource	2523000001	May 09 2023	CANC	Mar 08 2024	-	May 05 2008	-	-
	Address : -					Phone : 9164290208		Contact : Kimberly Ferguson
•	-		User: Mike Thomas from Tech Support - Notes: Had PP1000se swapped through Concord.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered welcome kit through CMS.
11	PAPA MURPHY S TAKE N BAKE PIZZA	5270340001	May 09 2023	CANC	Mar 08 2024	-	Mar 10 2007	-	-
	Address : -					Phone : -		Contact : -
12	PERCY AVE MARKET	5182680001	May 09 2023	CANC	Mar 08 2024	-	Jan 01 1970	-	-
	Address : -					Phone : 530-673-1467		Contact : Sue/Suad Hamdan
13	ZINFANDEL GRILLE	5118900001	May 09 2023	CANC	Mar 08 2024	-	Jun 04 2007	-	-
	Address : -					Phone : -		Contact : jagtar kandola
14	Papa Murphey's Take 'N' Bake	5270850001	May 09 2023	CANC	Mar 08 2024	-	Apr 10 2007	-	-
	Address : -					Phone : 9166849235		Contact : Alise Pereira
•	-		User: Emily Karawadra from Headquarters - Notes: IF AGENT OR MERCHANT CALLS IN REFER TO EMILY. TWO ADJ WERE SUBMITTED 6/16/09 MERCHANT WAS SET UP ON RATE 1 SHOULD HAVE BEEN RATE B. ADJ $444.06 MAY / JAN-APRIL ADJ 1779.62
15	Vic's Supermarket	5082710001	May 09 2023	CANC	Mar 08 2024	-	Jan 03 2007	-	-
	Address : -					Phone : 916-481-5611		Contact : Jack kandola
16	ROYAL SUPERMARKET INC	5103810001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
•	-		User: Dianna - Department: x - Notes: sent in request to change DDA to Anita on 11/13/2007.Merchant calledtoday tolet us know $is still not in account. Raj called cs and was told that the account number was changed but not the routing number. I called Brian and told him the urgency to get this corrected. He took it to maint. THey told him that Bank of America has an agreement with First Data thatall routing numbers in the state of California have to be 121000358. The routing number on merchants new BOA account does not have that number therefor it was not changed. I called Jim Maddox for his assistance on this matter. He said he has never heard of that to email him the issue and he will forward it to Brian's supervisor.
•	-		User: Virginia Blankenship from Operations - Notes: The amount that the merchant had refunded to him is $916.91. This is the amount that I pulled from the Audit Log in CMS that was billed to the merchant for 11/16/07, 01/04/08, 02/05/08 & 02/16/08 in error for Hughes satellite fees.
•	-		User: Virginia Blankenship from Operations - Notes: Researching why he is paying $82.33 per month billed to him by Concord. I pulled his adjustments and it is because we have been charging him $30 monthly fee in addition to the $30 monthly for the EFT manager and $4 per lane plus taxes. I have reached out to Manuel, the agent, to see if he truly intended for him to be charged $30 monthly by us. If this is in error, will we refund the merchant b/c I am being told that the refund will be coming back from the agent and not Impact. Waiting on Manuel to return my call.
17	Premium Wireless Tracy	2716620001	May 09 2023	ACTIVE	-	-	-	60.00%	Merchant
	Address : -					Phone : 9163089898		Contact : Muhammad
18	Jahant Food 'N' Fuel Stop	06427150001	May 09 2023	ACTIVE	-	FDR - Concord	-	60.00%	Merchant
	Address : 24323 N. Hwy 99					Phone : 2093332972		Contact : Bachitar Singh

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