Edit Agent || Admin Panel Impact

Agents

Back

Update Agents

ID

Legal Name

Agent Code

Category

Active

Password

Adjust Negative Payout

Negative Payout Percentage

Info

First Name

Last Name

Address

City

ZIP

State

Country

Contact

Email(comma separated)

Work Phone

Extension

Home Phone

Cell

Flex

URL

File here *	Description *	Action
Insert file...

Date

Notes

Default Split Value %

Processor Wise Split %

Processor	Split	Remove
		Remove

Pay To (Legal)

Social Security Num.

Tax ID

Telemarketer

Default T. Commission

Bank Name

Bank Phone

Rounting Number

Account Number

Transaction Program

See Residual Detail

Agents who receive partial commission on all of FNB Merchants Accounts (Overrides Default)

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup (Overrides Default)

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Default Override

Agent

Month

Year

Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	Alvarengas Tire Service and More	497223488881	Jun 29 2023	CANC	Mar 09 2024	Rise PCS	-	-	-
	Address : -					Phone : -		Contact : -
2	A WAVELL FLAGPOLE	8325370000059766	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-814-9283		Contact : U. AUTHUR WAVELL
•	-		User: Christina Sullins -> Notes: OSM# 2530391 for Schedule A change to Interchange Pass-Thru
•	-		User: Mike Thomas -> Notes: Request ID: 860617 to add VX520 per Peggy Jordan
•	-		User: Mike Thomas -> Notes: Requested cancel per letter received 2/6/2017
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 100
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 60000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 90
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 10
3	PHILLIP W. HART DDS	8325370000291260	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 9013869299		Contact : PHILLIP HART
•	-		User: Christina Sullins -> Notes: Two calls have been placed to see if Dr. Hart has swapped processors. 1st call stated they have and to call back for Sherry. Sherry was left a message to call us back.
•	-		User: Christina Sullins -> Notes: TT Sherry, she doesn't recall swapping processors. She has asked Wholesale Payments for a copy of her contract to see what she can do to come back to us.
•	-		User: Christina Sullins -> Notes: TT Sherry, they want to hold off with cancelling with us. They are hoping they can cancel with the other processor or they may get a new terminal from us and come back to us for processing.
4	FLORAL GALLERY	8325370000284910	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
5	Sonnys Solid Waste Service	8325370000282130	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
6	EL NOPAL	8325370000188390	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
7	MOTOR PARTS & BATTERIE	8325370000140770	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
8	SUZANNE VARNER INTERIO	8325370000140690	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
9	STUDIO 119	8325370000138320	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
10	HUA TAI CHINESE RESTA	8325370000137540	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
11	PATS PRINTS & FRAMING	8325370000110290	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
12	FEEDERS OUTDOORS	8325370000106340	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
13	FEEDERS SUPPLY	8325370000106330	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
14	BMS EXPRESS II	8325370000105670	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
15	MUD JUG PORTABLE SPITS	8325370000102250	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
16	JONESBORO DIESEL AND T	8325370000098730	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
17	SPA SRADER	8325370000094120	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
18	BOB DALSANIA DDS, PC	8325370000090330	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
19	BRAUN PRECISION COLLIS	8325370000081280	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
20	MALFUNCTION JUNCTION	8325370000081210	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
21	CHRISTIAN DOWDY LUMBER	8325370000079730	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
22	SHIRT DEPOT	8325370000078210	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
23	Dexter Automotive	8325370000067390	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 103 E. Business Hwy 60					Phone : 573-624-4029		Contact : Josh Short
24	FAMILY AND COSMETIC DENT	8325370000065440	May 09 2023	CANC	-	-	-	-	-
	Address : -					Phone : -		Contact : -
25	SOUTH TEXAS ALUMINUM	8325370000064920	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
26	Computer Smarts of SEMO	8325370000046190	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 202 E Business U S Hwy 60					Phone : 573-624-5005		Contact : Trisha Julian
27	STUDIO 119	8325370000045220	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
28	HABITAT FOR HUMANITY	8325370000044440	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
29	GLEN SAIN CHEV CAD & BUI	8325370000044170	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
30	JOHN NWORAS MEDICAL C	8325370000041210	May 09 2023	CANC	Jun 26 2024	-	-	-	-
	Address : -					Phone : 573-333-4441		Contact : JOHN NORA
•	-		User: Pennye McAnulty -> Notes: Conversion: Emailed paperwork
31	JOYS BRIDAL & FORMAL	8325370000038730	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
32	FAMILY & COSMETIC DENT	8325370000037470	May 09 2023	CANC	-	-	-	-	-
	Address : -					Phone : -		Contact : -
33	ROBERT JENKINS PHOTOGR	8325370000034070	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
34	PRAVINCHANDRA P PATEL	8325370000032520	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
35	ADVANCED DERMATOLOGY O	8325370000032330	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
36	FLAUNT HAIR SALON	8325370000023090	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
37	GATEWWOD CUSTOM CYCLES	8325370000016100	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
38	BROOKS BEAUTY SERVICES	8325370000010460	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : -
39	GREGORY S HUGHES PHD	8325370000121840	May 09 2023	ACTIVE	-	-	May 07 2013	-	-
	Address : -					Phone : 9013080022		Contact : GREGORY HUGHES PHD
40	TRIAD COMPUTER SERVICE	8325370000121120	May 09 2023	ACTIVE	-	-	Jan 07 2013	-	-
	Address : -					Phone : 719-384-9025		Contact : JEFFREY W JACKSON
41	LEOTI AG SUPPLY INC	8325370000034100	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 620-375-2201		Contact : RUSSELL BERNING
42	GIAMPA PAINTING & DECO	8325370000022250	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 248-693-6333		Contact : BRIDGET GIAMPA
43	HACKLER PLUMBING	8325370000015340	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 214-585-1499		Contact : BRAD HACKLER
44	Composite Technology Development, Inc.	8325370000134420	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	Merchant
	Address : 2600 Campus Drive, Suite D					Phone : 3036640394		Contact : Brandie Kerbs
45	American Towing	8325730006298400	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	Merchant
	Address : 531 SE 20th Court Street					Phone : 239-770-6123		Contact : Victor Miranda
•	-		User: Mike Thomas -> Notes: Downloaded and shipped VX520
•	-		User: Mike Thomas -> Notes: SN of terminal is 261-562-273
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 600
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 400000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 20
•	-		User: Pennye McAnulty -> Notes: Victor called about not receiving statements. Sent statements.
46	Miles Court	8325370006278530	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 30255 County Road 31					Phone : 7195376030		Contact : Collin Thompson
•	-		User: Mike Thomas -> Notes: Shipped VX 520 (8/18/17)
47	XTREME FITNESS	8325370000137140	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : 1000 E State Hwy 84					Phone : 573-333-2733		Contact : April Gatewood
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 50.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 36000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 3000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100
48	GORHAM SCHAFFLER, INC	8325370000105250	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 901-345-6100		Contact : Teresa Bond
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316009CT011545 Dial
•	-		User: Pennye McAnulty -> Notes: Spoke to Teresa and they are needing a Tsys Var to be created.
•	-		User: Pennye McAnulty -> Notes: Spoke to Tracy. Called to cancel account. I advised her of the $300 cancellation fee and to send a letter.
49	CROSSROADS ANTIQUES	8325370000126720	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 1009 S.Highway 63B					Phone : 8708861823		Contact : Brenda Burris
•	-		User: Christina Sullins -> Notes: Brenda needed to ask questions on how the terminals work and about possible wireless solutions.
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216056CT010451 Dial
•	-		User: Kay Arpin -> Notes: called, no answer just doing a check up,
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 45.00
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 42000.00
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 3500.00
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Kay Arpin -> Notes: tt Pennye , she helps this lady with PCI.
•	-		User: Mike Thomas -> Notes: TT Brenda says she sent email to cancel in January the email she sent request to does not exist. Gave her mine and Aimee email address. Says she talked to a woman in January
•	-		User: Morgan Withee -> Notes: Brenda called very upset about her account and how it had not been cancelled. I went through and figured out it was canceled in April like requested. I did not find any issues however she said she will not refer any business to us anymore. I tried to explain I can not refund her pci since she had been processing for so long. She did not care. Account will stay closed.
50	SHURS TAXIDERMY	8325370000050810	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 265 Rodd Field Road					Phone : 361-668-1399		Contact : Troy Shur
•	-		User: Mike Thomas -> Notes: Downloaded iCT220
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 1500.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 7000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 80
•	-		User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 80
•	-		User: Kay Arpin -> Notes: emailed Peggy about PCI over due, provided Peggy PCI Link
•	-		User: Mike Thomas -> Notes: Desk3500 Surcharge SN: 425787
•	-		User: Cheri Hansen -> Notes: Need EIN DL and voided check
•	-		User: Mike Thomas -> Notes: TT Troy confirmed a transaction was ran twice on 6/24/21 for $802.78 he will issue a refund.
51	ROCKPORT SEA & SPRAY	8325370000074070	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-729-3532		Contact : DON W. KIMBROUGH
•	-		User: Christina Sullins -> Notes: OSM# 2532185 Please adjust these fees for this merchant. Lower the Mid-Qual rate to 2.26% & remove the Batch Fee completely.
•	-		User: Christina Sullins -> Notes: Jan 2016 statement was emailed to Peggy as requested.
•	-		User: Christina Sullins -> Notes: Needed to know what $16.23 was, April fees
52	South Texas Trolling Motors	8325370000067940	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 9705 S. Padre Island Drive					Phone : 361-939-8970		Contact : Chris Russell
•	-		User: Mike Thomas -> Notes: Downloaded iCT220 SN 7316009CT020518 Dial
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 300.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 60000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 5000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : MO Percent FROM 0 TO 5
•	-		User: Mike Thomas -> Notes: Downloaded and shipped Desk3500
•	-		User: Morgan Withee -> Notes: Disregard mikes last note on the desk 3500. Wrong MID. This is for the surchagre account
53	Youngs Lobster Pound	8325370000092980	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 2073381160		Contact : Katrina
•	-		User: Mike Thomas -> Notes: TT to Larry comms errors on both terminals...Paymentech issue
•	-		User: Mike Thomas -> Notes: Ordered 2 iCt250 no charge to merchant per Emily Karawadra
•	-		User: Mike Thomas -> Notes: Request ID: 856033 to add 2 iCT250 shipping to Larry after programming at Impact
•	-		User: Mike Thomas -> Notes: Shipping 2 iCT250 (s/n 7315193CT061040, 7315230CT020132) next day.
•	-		User: Mike Thomas -> Notes: TT Diane, getting duplicate batch....cleared batch and incremented batch number. Now working.
•	-		User: Christina Sullins -> Notes: Emailed the Jan 2016 statement
•	-		User: Christina Sullins -> Notes: Needed February Statement emailed to them.
•	-		User: Mike Thomas -> Notes: Emailed March statement
•	-		User: Christina Sullins -> Notes: Emailed April statement
•	-		User: Christina Sullins -> Notes: Emailed June Statement
•	-		User: Christina Sullins -> Notes: emailed July statement
•	-		User: Mike Thomas -> Notes: Had profile changed for Ethernet and dial backup for TID 5 & 6.
54	HILTON GARDEN INN WOLF	8325370000293150	May 09 2023	CANC	Jun 26 2024	-	-	-	-
	Address : -					Phone : 901-849-5655		Contact : YOGESH PUROHIT
•	-		User: Mike Thomas -> Notes: Ordered manual imprinter, plate, and two packages of sales slips shipping next day to merchant.
•	-		User: Mike Thomas -> Notes: TT Noe, wanted confirmation they are processing through us...they are.
•	-		User: Christina Sullins -> Notes: This account is processing on Elavon.
•	-		User: Pennye McAnulty -> Notes: Merchant unable to pull statements. Transferred caller to FAPS.
55	THE RACQUET CLUB OF ME	8325370000286270	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017654400		Contact : STEPHEN VALENTINE
56	THE LAUNDRY STATION	8325370000285660	May 09 2023	ACTIVE	-	-	Dec 09 2012	-	-
	Address : -					Phone : 7186770090		Contact : IRA NACHAMIE
•	-		User: Christina Sullins -> Notes: Emailed a terminal guide to Ira for Laundry Station. iCT250
•	-		User: Christina Sullins -> Notes: The terminal came from Ash. It isn't set up for debit.
•	-		User: Christina Sullins -> Notes: Ira called asking about the Debit Network fee's being charged by Genie and Shazam. These are fees direct from the network.
•	-		User: Mike Thomas -> Notes: TT Ira, gave him number to order paper.
•	-		User: Mike Thomas -> Notes: Walked merchant through settlement after duplicate batch
•	-		User: Pennye McAnulty -> Notes: merchant called regarding rates on transactions. He is no longer processing with us.
•	-		User: Pennye McAnulty -> Notes: Explained to the merchant they have not processed since 2016 and they wanted to cancel.
57	MCMILLIAN AUTO BODY	8325370000284780	May 09 2023	ACTIVE	-	-	Dec 04 2012	-	-
	Address : -					Phone : 719-267-3046		Contact : TERRY LEE MCMILLIAN
58	ANTHONY MENDOZA/ SUGAR	8325370000241950	May 09 2023	ACTIVE	-	-	Jun 09 2011	-	-
	Address : -					Phone : 361-389-6071		Contact : ANTHONY MENDOZA
•	-		User: Christina Sullins -> Notes: Needs to change bank info, emailed ACH form
•	-		User: Christina Sullins -> Notes: Bank change completed 04/25/2016, next deposit will be 05/03/16
•	-		User: Christina Sullins -> Notes: Submitted address correction and request for 1099 to be resent
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 125
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 20000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100
59	SETTEBELLO PIZZERIA NA	8325370000219850	May 09 2023	ACTIVE	-	-	Sep 03 2016	-	-
	Address : -					Phone : 801-322-3556		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
60	SETTEBELLO PIZZERIA NA	8325370000219830	May 09 2023	ACTIVE	-	-	Sep 03 2016	-	-
	Address : -					Phone : 702-901-4877		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
61	SETTEBELLO PIZZERIA NA	8325370000219820	May 09 2023	ACTIVE	-	-	Sep 03 2016	-	-
	Address : -					Phone : 702-222-3556		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
62	SETTEBELLO PIZZERIA NA	8325370000219800	May 09 2023	ACTIVE	-	-	Jan 03 2016	-	-
	Address : -					Phone : 801-451-9100		Contact : BADLEY OTTON
•	-		User: Christina Sullins -> Notes: [RRF# 145711] for ROL
•	-		User: Mike Thomas -> Notes: Requested cancel
63	BOCATA	8325370000219780	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 801-355-3538		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
64	SETTEBELLO PIZZERIA NA	8325370000219770	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 626-765-9550		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
65	SETTEBELLO PIZZERIA NA	8325370000219760	May 09 2023	ACTIVE	-	-	Nov 03 2016	-	-
	Address : -					Phone : 805-988-1095		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
66	SETTEBELLO PIZZERIA NA	8325370000219750	May 09 2023	ACTIVE	-	-	Nov 03 2016	-	-
	Address : -					Phone : 949-715-2072		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
67	SETTEBELLO PIZZERIA NA	8325370000219740	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 310-306-8204		Contact : BRADLEY OTTON
•	-		User: Mike Thomas -> Notes: Requested cancel
68	BROOKLYNS FINEST PIZZA	8325370000200010	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 303-477-0066		Contact : FRANK HAYDEN
•	-		User: Mike Thomas -> Notes: TT Carlo, advised him declined 200 is a decline coming from the customers card issuing bank.
•	-		User: Mike Thomas -> Notes: requested cancel
69	ROADHOUSE BAR & GRILL	8325370000199200	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 970-627-9300		Contact : ROBERT NICHOLLS
•	-		User: Christina Sullins -> Notes: osm#2491698 to correct Legal Address. PO BOX 2141, Grand Lake, CO 80447
•	-		User: Christina Sullins -> Notes: Request to send statements to Legal Address, OSM#2553413
•	-		User: Mike Thomas -> Notes: Requested cancel
70	GONDOLA PIZZA	8325370000198970	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 970-845-6000		Contact : EVA KLEJOVA
•	-		User: Mike Thomas -> Notes: Request ID: 860401 to add netconnect
•	-		User: Mike Thomas -> Notes: Called merchant to do partial download....Romi will call me back.
•	-		User: Mike Thomas -> Notes: Request ID: 861536 to add 2 iCT250 per Todd Brookenshire
•	-		User: Mike Thomas -> Notes: Requested cancel
71	COLUMBINE LOUNGE RESTA	8325370000195740	May 09 2023	ACTIVE	-	-	Apr 06 2015	-	-
	Address : -					Phone : 303-933-7474		Contact : CHERYL A GONSKA
•	-		User: Mike Thomas -> Notes: Requested cancel
72	AIRFLY	8325370000195650	May 09 2023	ACTIVE	-	-	Mar 06 2015	-	-
	Address : -					Phone : 970-765-4725		Contact : MELANIE FREISMUTH
•	-		User: Christina Sullins -> Notes: Todd needs Amex on this account, sent required paperwork to fill out and add.
•	-		User: Christina Sullins -> Notes: OSM ID: 878527 to add Amex
•	-		User: Christina Sullins -> Notes: Amex# 1056097710 is the new Amex number
•	-		User: Mike Thomas -> Notes: Requested cancel
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 50
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 500000
73	THE GARDEN GRILLE & BA	8325370000181200	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9016793679		Contact : YOGESH PUROHIT
•	-		User: Christina Sullins -> Notes: OSM#2487643 to correct mailing address to: 7975 Stage Hills BLVD#5
74	LISAS NAILS	8325370000180700	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : -		Contact : HUNG TRAN
•	-		User: Mike Thomas -> Notes: Mailed all 2015 statements to DBA address.
•	-		User: Christina Sullins -> Notes: Hung Trans wife signed them up for Bank of America processing. He wanted us to call Bank of America to cancel his services with them. I explained that we cannot do that for him.
•	-		User: Mike Thomas -> Notes: Cancelled account per letter from merchant
•	-		User: Pennye McAnulty -> Notes: HUNG TRAN needs 1099 mailed to him
75	TRUE GRAVITY TECHNOLOGY	8325370000161010	May 09 2023	ACTIVE	-	-	Jan 07 2014	-	-
	Address : -					Phone : 678-929-8050		Contact : DEEPESH PURBHOO
76	EARTH MOTORS	8325370000155130	May 09 2023	CANC	Apr 12 2024	-	-	-	Merchant
	Address : -					Phone : 5733000785		Contact : JAMES MADI VOYLES
•	-		User: Christina Sullins -> Notes: Emailed Lindsay to get correct mailing address. July 2015 statement returned to us.
•	-		User: lindsay Jones -> Notes: Address in ISO for bill to was incorrect. 4076 should be 4706. I have updated in ISO. I am doing an OSM to update for correction on ptech end.
•	-		User: lindsay Jones -> Notes: Submitted OSM Request ID: 2492962 to update the statement/bill toaddress to reflect the correct address: Please update billing address for statement delivery to reflect the following: James Voyles/Earth Motors 501 County Road 4706 Poplar Bluff, MO 63901 Copied Chris on the OSM as secondary notification email upon completion. Emailed to let her know.
•	-		User: lindsay Jones -> Notes: Request ID: 2492962 was successfully updated in regards to the exception information I received.
•	-		User: lindsay Jones -> Notes: OSM Complete: 2492962: MID 444248560880: Earth Motors Updated bill to address & verified recap codes are set to bill to address. Thank you!
77	AA XPRESS UNLIMITED	8325370000150110	May 09 2023	ACTIVE	-	-	Apr 04 2014	-	-
	Address : -					Phone : 361-643-4052		Contact : LISA V. ADAMS
•	-		User: Christina Sullins -> Notes: TT Lisa, she wanted to know who Merchant Services was and if they were part of us.
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 250.00
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 15000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 90
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 10
78	MCMAHONS AUTOMOTIVE RE	8325370000149280	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 3617297733		Contact : DIANE HUTCHINSON
•	-		User: Christina Sullins -> Notes: Diane called needing to know how to cancel, she had moved to a new processor in June 2015. No refund of fee's. Emailed Peggy with details.
79	ALOE LOUNGE	8325370000142730	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 3615761352		Contact : BERNICE TIPTON
•	-		User: Mike Thomas -> Notes: Mailed a copy of contract per merchant.
•	-		User: Christina Sullins -> Notes: Per Bernice Michelle Booth is to be removed from the account. OSM#2762969 bill to person, OSM#2762971 DBA contact change, OSM#2762976 email address corrected. Patrick is Bernices husband.
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 25.00
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 36000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 5
80	PALM BAY RENTAL MANAGE	8325370000141150	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 361-949-1055		Contact : MARY MCCOY
•	-		User: Christina Sullins -> Notes: Robin is getting Re try again, CE. The terminal is on Ethernet. We tried resetting the terminal and now it won't say sale on the screen. (unplugged power and replugged) Left note for Mike to call them back.
•	-		User: Christina Sullins -> Notes: The terminal line is shared by the fax.
•	-		User: Mike Thomas -> Notes: TT Robin, needed to know how to get to idle screen after she recycled the power. (select Softpay) She also need to know which key is the alpha key. (alpha key)
•	-		User: Christina Sullins -> Notes: Sent Peggy August statment
•	-		User: Mike Thomas -> Notes: Request ID: 857485 to add 2 VX520DC
•	-		User: Christina Sullins -> Notes: OSM# 2525122 for New Schedule A changes for 10/01/15
•	-		User: Mike Thomas -> Notes: VX520 s/n 288-652-756
•	-		User: Mike Thomas -> Notes: Shipped VX520 next day
•	-		User: Christina Sullins -> Notes: Between TT Robin and Peggy, we figured out that the terminals were not on dedicated lines. Peggy will call Robin and explain what needs to happen to avoid the batch failure issue.
•	-		User: Christina Sullins -> Notes: Peggy notified us by email that this account had 4 fraudulent refunds. WE contacted PRM and they are researching. All cards were swiped on terminal 1 and were refunds.
•	-		User: Christina Sullins -> Notes: Refund fraud case # PC 02193230
•	-		User: Alex Gibson -> Notes: I spoke to Paul with PRM, and he is still waiting to here from Risk regarding the $2,852 return. He said he would contact Risk and get back to me on the status.
•	-		User: Mike Thomas -> Notes: Unlocked keyboard (press 8 enter password and select no)
81	LE PANACHE SALON &SPA	8325370000132770	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 7208900206		Contact : LEIGH A. SALMANS
•	-		User: Christina Sullins -> Notes: TT Leigh, she needed to know how to cancel her account
82	OLIVER PHOTOGRAPHY	8325370000130710	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 303-666-6672		Contact : MICHAEL J. OLIVER
•	-		User: Christina Sullins -> Notes: TT Mike, he was asking rate questions and Orbital questions. Left a message with Mike Thomas to call him about Orbital. Also he will need a rate review.
•	-		User: Christina Sullins -> Notes: TT Mike, just went over app for Elavon
•	-		User: Mike Thomas -> Notes: Requested cancel
83	HOLIDAY INN RESTAURANT	8325370000130490	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 205-291-6900		Contact : MARK GREGSON
84	MY OFFICE	8325370000127300	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : -					Phone : 2142210011		Contact : SARAH PRICE
•	-		User: Pennye McAnulty -> Notes: Merchant called wanted to close the account. Requested for her to send an email.
85	FARMERS BAR & GRILL	8325370000125080	May 09 2023	ACTIVE	-	-	Jan 08 2013	-	-
	Address : -					Phone : 3615749336		Contact : CAROLYN J. ROSE
86	SENTRY NETWORK SERVICE	8325370000114820	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : -					Phone : 9724910300		Contact : BRAD WOHLANDER
•	-		User: Christina Sullins -> Notes: ROL user ID: BW0334165 was needed to update the email address for the ROL. bww@sentrygt.com
•	-		User: Christina Sullins -> Notes: OSM# 2652185 to correct bill to/legal address
•	-		User: Christina Sullins -> Notes: OSM#2735486 to update DBA address
87	A&B TIRES & MORE	8325370000113100	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 2817569908		Contact : ALBERTO DOMINGUEZ
•	-		User: Christina Sullins -> Notes: He will take the terminal to his other office to see if it works, if it does then it is the phone line the terminal is hooked up to here at A & B, if it still gets No Host Response it is the terminal and will need to be released.
•	-		User: Christina Sullins -> Notes: Nancy called in for Alberto her brother. They have tried the terminal on another line and it still gives the NO COMM Error. They want the terminal replaced or they will close.
•	-		User: Mike Thomas -> Notes: Request ID: 857985 to add VX520 using ethernet
•	-		User: Mike Thomas -> Notes: Request ID: 860620 to add VX510DC with netConnect
•	-		User: Christina Sullins -> Notes: TT Amy debit not working. Sent Mike a text he said to conference with Chase but no one answered when I called Amy back.
•	-		User: Christina Sullins -> Notes: Tried calling Nancy back(not Amy). Phone rang 7 times without an answer. Amy was from a different call.
•	-		User: Mike Thomas -> Notes: TT Amy, will reset ethernet cable...is trying ethernet first but going through on dial.
•	-		User: Christina Sullins -> Notes: TT Nancy she needs Peggy to call her. I called Peggy to let her know.
•	-		User: Christina Sullins -> Notes: TT Alberto, Card#7966 was declined 2 times per PRM team for $51.00. Instructed Alberto to have customer call her bank.
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 100
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 75000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 5
88	THE RACQUET CLUB	8325370000104610	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017654400		Contact : STEPHEN VALENTINE
•	-		User: Christina Sullins -> Notes: Corrected Zip OSM#2780679 38111 to 38117
89	SUSHILAS HAIR SALON	8325370000094740	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 6784858755		Contact : SUSHILA MANANDHAR
•	-		User: Pennye McAnulty -> Notes: Received fax from merchant received 96.00 fee with prior notice requested to cancel
90	THE RACQUET CLUB OF ME	8325370000094680	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017654400		Contact : STEPHEN VALENTINE
91	THE RACQUET CLUB OF ME	8325370000094580	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017654400		Contact : STEPHEN VALENTINE
92	THE RACQUET CLUB OF ME	8325370000094560	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017654400		Contact : STEPHEN VALENTINE
93	THE RACQUET CLUB - PUB	8325370000093990	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9017354400		Contact : STEPHEN VALENTINE
94	KIRBY COSMOS BBQ BAR	8325370000089360	May 09 2023	ACTIVE	-	-	Feb 10 2012	-	-
	Address : -					Phone : 9708279027		Contact : MARK TAMBERINO
•	-		User: Mike Thomas -> Notes: 8325370000089367
•	-		User: Mike Thomas -> Notes: Requested cancel
95	AYERS EVENT CENTER	8325370000088670	May 09 2023	ACTIVE	-	-	Jan 10 2012	-	-
	Address : -					Phone : 3618844870		Contact : ROBERT ALANIZ
•	-		User: Mike Thomas -> Notes: ASR to add VX520 DC Request ID: 894692
•	-		User: Mike Thomas -> Notes: Requested cancellation moved to Elavon
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 60
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 48000
•	-		User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Kay Arpin -> Changed : MO Percent FROM 0 TO 5
96	MEDITERRANEAN GROCERY	8325370000086430	May 09 2023	ACTIVE	-	-	Dec 09 2012	-	-
	Address : -					Phone : 9013205757		Contact : SAMI ABDELFATTAH
•	-		User: Christina Sullins -> Notes: OSM# 2581622 to fix missing Discover WATS fee of $0.10
•	-		User: Christina Sullins -> Notes: Needed to see if a transaction was ran twice on 07/07/16 for $35.69, it was not
•	-		User: Mike Thomas -> Notes: Advised Sammy that a transaction for $23.79 went through twice.
97	JOHNNYS CUSTOM JEWELRY	8325370000085640	May 09 2023	ACTIVE	-	-	Nov 09 2012	-	-
	Address : -					Phone : 713-778-9500		Contact : ROHIT WADHWA
•	-		User: Mike Thomas -> Notes: Reprogrammed terminal because of new software update.
•	-		User: Christina Sullins -> Notes: Was missing a transaction for $100 on 01/06/17. FAPS shows it with a trace number of 242 272 186 355 141
•	-		User: Emily Karawadra -> Notes: sent Rohit an email to update his account info transfer to emily if he calls
98	ROCKY MOUNTAIN BAR & G	8325370000084100	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9707249219		Contact : KENNETH BENTLER
•	-		User: Mike Thomas -> Notes: Requested cancel
99	E-BAR TEX-MEX RESTAUR	8325370000080970	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 4699512547		Contact : ERNEST QUILANTAN
•	-		User: Emily Karawadra -> Notes: lm regarding changes to account need aloha info
100	SCOTTS MANICURED LAWNS	8325370000077450	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 2816504688		Contact : HAROLD JONES
•	-		User: Emily Karawadra -> Notes: harold goes by Scott emailing him info on usaepay he moved to square but would like to move back to us
•	-		User: Emily Karawadra -> Notes: emailed pricing quote for app on usaepay told him dongle for phone jack is free to him
101	INTERFAST	8325370000075660	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 404-325-1622		Contact : ALEJANDRO SORIANO ROMERO
•	-		User: Christina Sullins -> Notes: Emailed Kason to get the correct address
•	-		User: Christina Sullins -> Notes:
•	-		User: Christina Sullins -> Notes: Per Kason: Interfast address is correct.
102	IVYS AUTO & TRUCK	8325370000063950	May 09 2023	ACTIVE	-	-	Nov 11 2000	40.00%	Merchant
	Address : -					Phone : 361-592-7844		Contact : DAVID IVY
•	-		User: Mike Thomas -> Notes: ASR# 850959 to add VX520DC using ethernet. Per Peggy Jordan
103	FREEPORT MEDICAL CENTE	8325370000056390	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9164573681		Contact : QUINN LI
•	-		User: Mike Thomas -> Notes: TT Merchant, walked her through a settlement.
104	FOUR POINTS BY SHERATON	8325370000055990	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 9013093020		Contact : YOGESH PUROHIT
•	-		User: Mike Thomas -> Notes: Confirmed transaction for $28,068.95 went through and was released for deposit. Advised Noah
•	-		User: Mike Thomas -> Notes: TT Noe, concerning Pinwheels Restaurant. They process through Merchant Link.
•	-		User: Christina Sullins -> Notes: TT Noe, they had transactions that were not balanced for months. They sent those back through 11/19/15 by Merchant Link their POS provider. They found these issues when they were in the middle of selling the Four Points.
•	-		User: Christina Sullins -> Notes: The transactions in question were from the Pinwheels Restaurant, TID#002
105	INNOVATIONS AESTHETICS	8325370000055960	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 5735594875		Contact : STEVE PU
106	J & P MACHINE REPAIR	8325370000053540	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 731-285-4888		Contact : JIM SERATT
•	-		User: Christina Sullins -> Notes: Jim needed an ACH form emailed to him.
•	-		User: lindsay Jones -> Notes: PO Box 163 Finley, TN 38030 Their physical address is unable to receive mail, or they have issues receiving mail, so the above PO Box is where statement, etc.. should be mailed. The physical address just for verification is: 2008 Forrest Street Dyersburg, TN 38024
•	-		User: Pennye McAnulty -> Notes: Had questions about deposits from October 26th until November 3rd. Went over them with Jim everything is okay.
•	-		User: Pennye McAnulty -> Notes: Called about the Annual fee stated he did not receive any notice.
•	-		User: Pennye McAnulty -> Notes: Jim called and had questions about their fees. I could not access Daily Dashboard I gave him the number to call them.
•	-		User: Emily Karawadra -> Notes: LM for Jim regarding his FAPS fees if he calls transfer to emily
107	HENRIS ROOFING CO	8325370000050620	May 09 2023	CANC	Feb 28 2024	-	-	-	Merchant
	Address : -					Phone : 707-763-1535		Contact : STEVE HENRIS
•	-		User: Mike Thomas -> Notes: TT Jim needs to change banking info, sent him a bank change form to sign and advised him to return that along with a voided check.
•	-		User: Mike Thomas -> Notes: OSM# 2488911 to update banking information
•	-		User: Pennye McAnulty -> Notes: Conversion: Emailed paperwork
108	BLONDE 119	8325370000046870	May 09 2023	ACTIVE	-	-	Aug 11 2011	-	-
	Address : -					Phone : 573-888-1337		Contact : BOBBI BIBBS
109	SACRAMENTO URGENT CARE	8325370000045950	May 09 2023	ACTIVE	-	-	Jan 11 2011	-	-
	Address : -					Phone : 916-422-9110		Contact : QUINN LI
•	-		User: Emily Karawadra -> Notes: lm for quinn regarding account
110	ANTHONY C GARZA DDS	8325370000042950	May 09 2023	ACTIVE	-	-	Jul 10 2011	-	-
	Address : -					Phone : 361-547-9311		Contact : ANTHONY GARZA
•	-		User: Mike Thomas -> Notes: TT Helen, T7PLUS lost memory reloaded TID# 211208806.
•	-		User: Mike Thomas -> Notes: Terminal batching at strange times. Reloaded a different T7PLUS with Peggy. She will try to change out the power supply first. (terminal will not hold correct time)
•	-		User: Christina Sullins -> Notes: Anthony needed Jan and Feb 2017 statements
•	-		User: Pennye McAnulty -> Notes: Anthony called regarding the 96.00 PCI charge.
111	ANTHONY C GARZA DDS	8325370000042810	May 09 2023	ACTIVE	-	-	Jul 10 2011	-	-
	Address : -					Phone : 361-364-4410		Contact : ANTHONY GARZA
•	-		User: Mike Thomas -> Notes: TT Juanita, walked her through a manual settlement.
•	-		User: Christina Sullins -> Notes: Anthony needed Jan and Feb 2017 statements
•	-		User: Pennye McAnulty -> Notes: tt Anthony wants the 96.00 PCI fee refunded back to him and the account closed.
112	MARCUS FAIRALL BRISTOL	8325370000041970	May 09 2023	ACTIVE	-	-	-	-	Merchant
	Address : -					Phone : 9157751040		Contact : DAVID MARCUS
•	-		User: Emily Karawadra -> Notes: LM for marcus to call regarding account on FAPS not happy with pci fees
•	-		User: Emily Karawadra -> Notes: 6090 Surety 100 old address
•	-		User: Emily Karawadra -> Notes: Not happy with FAPS annual fee requested to move to elavon morgan is sending info
•	-		User: Cheri Hansen -> Notes: Need EIN DL and voided check
•	-		User: Charlotte Goff -> Notes: Moved to Elavon
113	ISLAND RISE & SHINE RE	8325370000040980	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 207-469-1110		Contact : ALFRED GEORGE
114	EDS HAIR DESIGNERS	8325370000039370	May 09 2023	ACTIVE	-	-	Sep 09 2011	-	-
	Address : -					Phone : 361-643-6050		Contact : ROSALIA MCARTHUR
•	-		User: Mike Thomas -> Notes: Request ID: 861991 to add VX520
•	-		User: Christina Sullins -> Notes: OSM#2776169 for ACH Change
•	-		User: Christina Sullins -> Notes: TT Peggy, checking on sales from 07/22/16 for settlement.
115	FIRST FLIGHT	8325370000034630	May 09 2023	ACTIVE	-	-	Jan 08 2011	-	-
	Address : -					Phone : 573-776-4406		Contact : DANA MCCALLISTER
•	-		User: Pennye McAnulty -> Notes: Conversion: Faxed paperwork to merchant
•	-		User: Pennye McAnulty -> Notes: Called out the 96.00 PCI fee and needs to have the email resent to complete the survey.
•	-		User: Emily Karawadra -> Notes: Not happy with FAPS and excessive fees and equipment not working. REquested to move to Elavon
•	-		User: Morgan Withee -> Notes: emailed Mark Pierce to close account.
116	CHILES-COOPER FUNERAL	8325370000030960	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 573-568-4500		Contact : STEPHEN WATKINS
•	-		User: lindsay Jones -> Notes: Mailing address (for statements) PO Box 22 Bloomfield, MO 63825 They also have a physical address of: 106 N. Prairie St.Ã?Â Bloomfield, MO 63825 Statements should be mailed to the PO Box above.
•	-		User: Christina Sullins -> Notes: lm for Steven Watkins to call us asap
•	-		User: Christina Sullins -> Notes: I need to make you aware that our Loss Prevention Department suspended the above-noted merchant account due to a $6391.00 swiped sale ran 1/7/2017. I did check the Chase Paymentech Resource online site and saw there were no comparable transactions of this size, and very limited processing. The largest transaction processed within the last year was $400.00. Can you please correspond with the merchant and request that they provide us with an invoice for the transaction with the cardholders billing name, address and a copy of the signed sales receipt? Also due to the amount, we will need to review the last 3 months of the merchantÃ¢â?¬â?¢s bank statements summary page only to the account we deposit funds into. We will need to verify the sale prior to funding the transaction. Thank you Melanie Pate Loss Prevention Analyst First American Payment Systems
•	-		User: Emily Karawadra -> Notes: LM for Stephen the owner regarding two accounts he has on us need to move him to new platform elavon due to pricing changes on his faps account
117	GAVIN SEWELL	8325370000030410	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 646-867-1950		Contact : GAVIN W. SEWELL
•	-		User: Pennye McAnulty -> Notes: Gavin called to cancel his account stated he was no longer taking cards.
•	-		User: Pennye McAnulty -> Notes: Gavin called because he was billed for again and wanted me to verify the account had been cancelled.
118	WATKINS & SONS FUNERAL	8325370000027680	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 573-624-3548		Contact : STEPHEN WATKINS
119	BMS EXPRESS	8325370000024480	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 318-787-6710		Contact : LUTHER MOUNT
•	-		User: Mike Thomas -> Notes: Merchant is compliant on SHA2 list
•	-		User: Emily Karawadra -> Notes: sent email to bmsexpress11@gmail.com regarding account transfer to Emily
120	ROCKY FORD ELKS # 1147	8325370000022550	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 719-254-6341		Contact : BRIAN LEWIS
121	THE SPICE QUARTER	8325370000017610	May 09 2023	ACTIVE	-	-	Apr 03 2011	-	-
	Address : -					Phone : 954-652-1025		Contact : PAUL RYDZA JR
•	-		User: Christina Sullins -> Notes: LM to call us to get correct mailing address.
•	-		User: Christina Sullins -> Notes: TT Paul, he moved from 1044 E. Oakland Park Blvd., 33334 to 2270 SW 46th Court, Suite W, 33312
•	-		User: Christina Sullins -> Notes: OSM#2582077 for address update for Statement mailing and Bill to address
122	LIBERTY ARMS	520003957062	May 09 2023	ACTIVE	-	Vantiv	Jan 03 2011	-	-
	Address : -					Phone : 573-568-4603		Contact : JOHN BINGHAM
•	-		User: Mike Thomas -> Notes: Questions concerning USA ePay and wanted after hours phone number
•	-		User: Pennye McAnulty -> Notes: John having issues running a transaction he was locked out of USA -epay. He is having to reload the application but did not know his apple password. He is calling back.
•	-		User: Mike Thomas -> Notes: TT Merchant wanted to know how his statement is paid. I advised her we ACH account on application.
•	-		User: Mike Thomas -> Notes: John talked to Aimee concerning PCI he will call number for assistance.
•	-		User: Charlotte Goff -> Notes: Changed status to Cancelled and uploaded cancel request letter. We did receive the equipment back 5/17/22. I submitted a Service Request on NPCrm to have Vantiv MID cancelled. SR #37923466. Tried to call merchant to let them know that they would receive a bill the first week of June since they didn't request to cancel until well into May. I got no answer. Will try to call them again tomorrow.
123	SKEETER KELL SPORTING	8325370000008800	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 573-888-6678		Contact : CHRIS SLEDGE
124	SIKES SPORTING GOODS	8325370000008730	May 09 2023	ACTIVE	-	-	Dec 11 2010	-	-
	Address : -					Phone : 573-888-6678		Contact : CHRIS SLEDGE
125	OPA! Charlies Gyros	8325370000193090	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 970-531-7403		Contact : Fernan DeLeon
•	-		User: Mike Thomas -> Notes: Cancelled account and requested $216.65 refund
126	Settebello Pizzeria Napoletana (Henderson)	8325370005098390	May 09 2023	ACTIVE	-	-	Sep 03 2016	-	-
	Address : -					Phone : 702-222-3556		Contact : Tim Otton
127	Schmiggitys	8325370000193300	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : -					Phone : 970-879-4100		Contact : Kim Haggarty
•	-		User: Christina Sullins -> Notes: Strategic Account Manager/Operations Analyst with Chase needs a better mailing address for this merchant. I emailed Todd for help.
•	-		User: Mike Thomas -> Notes: Requested Cancel
128	Bushys Blue Sky Motel	8325370000186340	May 09 2023	ACTIVE	-	-	Mar 03 2015	-	-
	Address : -					Phone : 719-469-7761		Contact : Ray A Ward
129	BLUEBONNET BLESSINGS	8325370000184960	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 361-552-8974		Contact : LINDA R HAHN
•	-		User: Mike Thomas -> Notes: Request ID: 878762 to add Bridgepay Light Speed
•	-		User: Mike Thomas -> Notes: TT Linda , needed our encryption info to give to software provider.
•	-		User: Mike Thomas -> Notes: Gave Linda advanced products info and case number 14316927 for assistance with funding issue. Has to be done after hours.
130	Recherche Furnishings, Inc	8325370000129740	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : 10018 Huffines Dr					Phone : 9724122211		Contact : Jan Hand
•	-		User: Christina Sullins -> Notes: FANF fee is only charged a few times a year and it is usually from prior months when billed.
•	-		User: Mike Thomas -> Notes: Submitted request to update billing address to PO Box 181 Commerce, TX 75429 per Rickey Wright
•	-		User: Christina Sullins -> Notes: supplied web address and login information for pulling statements from FAPS
•	-		User: Mike Thomas -> Notes: Cancelled account per email from merchant
131	Jesses A/C & Appliance Service	8325370000121030	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : 9835 Donegal Drive					Phone : 2147692483		Contact : Jesse Simmons
•	-		User: Mike Thomas -> Notes: Closed USA ePay account no transaction in last six months
132	ACUERE SOFTWARE LLC	8325370000035220	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : -					Phone : 2142915753		Contact : JOHN KEENE
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 100
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 50000
•	-		User: Kay Arpin -> Changed : Internet Percent FROM 0 TO 100
133	JJs Cafe Breakfast & Lunch	8325370000107930	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : 10233 E Northwest Hwy #434					Phone : 2142214659		Contact : Jose Ramirez
•	-		User: Christina Sullins -> Notes: TT Juan, verified the mailing address, the suite # was missing.
•	-		User: Christina Sullins -> Notes: OSM ID: 2603906 to make sure suite number was showing in the address.
•	-		User: Mike Thomas -> Notes:
•	-		User: Mike Thomas -> Notes:
•	-		User: Mike Thomas -> Notes:
134	SHOW-N-GO	8325370000022650	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : 9660 Dyer St					Phone : 9158217277		Contact : RICKY PAUL PETERSON
135	BACKMENDERS INC.	8325370000122620	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : 6464 East Northwest Hwy #331					Phone : 4692326363		Contact : GEORGE C. KOBDISH
136	J. ROMO, INC.	8325370000106120	May 09 2023	ACTIVE	-	-	Jan 02 2014	-	-
	Address : -					Phone : 8179070959		Contact : JONATHAN W ROMO
•	-		User: Mike Thomas -> Notes: Requested cancel
•	-		spoke to Jonathan - he was asking why he got charged fees by both Elavon and SBC.
137	KALYN DEANN SNIDER	8325370000124450	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 661 County Road 667					Phone : 573-328-1030		Contact : Kalyn
138	Alvarengas Tires Service & More	8325370000118990	May 09 2023	ACTIVE	-	-	-	-	Merchant
	Address : 10100 Beaumont Hwy					Phone : 7136742595		Contact : Carlos Alvarenga
•	-		User: Pennye McAnulty -> Notes: TT Alberto received duplicate transaction message.
•	-		User: Pennye McAnulty -> Notes:
•	-		User: Pennye McAnulty -> Notes: TT Alberto regarding duplicate transaction
•	-		User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200
•	-		User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 360000
•	-		User: Aimee Jones -> Notes: Called to get set up with PCI. I sent him the steps via email.
•	-		User: Cheri Hansen -> Notes: Voided check in application doc need EIN and DL
139	SKYHAIL LLC	8325370000085450	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 540 Brodway					Phone : 9738882288		Contact : MITCHELL BURAKOVSKY
140	Dead Fingers Gun Shop	8325370000077140	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 630 South State Hwy 25					Phone : 573-624-3777		Contact : Leon Smith
•	-		User: Mike Thomas -> Notes: Wants rep to call him...advised Lindsay.
141	POLAR FREEZE, INC.	8325370000074820	May 09 2023	ACTIVE	-	-	Jun 06 2012	-	-
	Address : 416 Hwy 67B North					Phone : 870-886-9811		Contact : Velma Allison
142	OREST BALYTSKY DMD	8325370000071320	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 1436 Professional Dr #304					Phone : 707-763-2170		Contact : OREST BALYTSKY DMD
143	Ralos Lube & Auto	8325370000072880	May 09 2023	ACTIVE	-	-	Nov 30 1899	-	-
	Address : 2607 East End Blvd					Phone : 903-935-4051		Contact : Ronald Pilkington
•	-		User: Christina Sullins -> Notes: Bill and I were conferenced in with Chase to set the Omni3750 to auto settle at 11pm CST.
•	-		User: Pennye McAnulty -> Notes: tt Kelly conferenced with First American.
144	Dannay's Donuts	8325370000069110	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 509 Hwy 124					Phone : 281-460-6751		Contact : Kim
145	ESSEX ONE STOP LLC	8325370000068660	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 106 E. Hwy 114					Phone : 573-283-5154		Contact : LISA BROWN
146	Cross Roads Cafe	8325370000065230	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 108 E. Broadway					Phone : 870-735-3800		Contact : Darrell Rines
•	-		User: Pennye McAnulty -> Notes: Conversion: Emailed paperwork to merchant
•	-		User: Emily Karawadra -> Notes: lm for Darrell regarding account
147	Caseys	8325370000056710	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 8512 CR 204					Phone : 9798305767		Contact : Randy Krueger
•	-		User: Emily Karawadra -> Notes: spoke to randy he is with a different company inquired on coming back Morgan sent paperwork for elavon
148	RIVER CITY MOTORS INC	8325370000046710	May 09 2023	ACTIVE	-	-	Jul 11 2011	-	-
	Address : 3030 Thomas Street					Phone : 901-358-9000		Contact : STEVEN FLETCHER
149	VAN DE VEN LLC	8325370000022800	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 1020 N Kingshighway Suite D					Phone : 573-335-1231		Contact : Melvin Van de Ven
•	-		User: Pennye McAnulty -> Notes: Called in using a T7plus. Terminal is obselete. Sent paperwork to move to Vantiv. Merchant wanted to be refunded for 2 months of fees since terminal had been down since May.
•	-		User: Pennye McAnulty -> Notes: TT Jeannie called back to cancel said we should have informed her that the equipment was out of date. Explained that we had sent several notices.
150	ITTY BITTY BELLA	8325370000013970	May 09 2023	ACTIVE	-	-	-	-	-
	Address : 3670 Houston levee Road # 103					Phone : 901-457-7846		Contact : Stephanie Singley
151	CEDAR RIDGE PRIMARY	8325370000012660	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : 5535 Cedar Ridge lane					Phone : 6184732325		Contact : FREDERICK JOHN GROHMANN
152	HALO HAIR STUDIO	8325370000033420	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 573-624-6800		Contact : Ashley
153	OMARS BAR	8325370000094530	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-356-1072		Contact : Fred
154	NAIL & FACE	8325370000072110	May 09 2023	ACTIVE	-	-	May 11 2007	-	-
	Address : -					Phone : 361-814-2020		Contact : THang
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
•	-		User: Mike Thomas from Tech Support - Notes: Ordered pin pad.
155	JD Automotive Service	8325370006279300	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 817-451-8066		Contact : Francis Nyamor
•	-		User: Linda Billings from - Notes: Francis called, trans err code 361, checked to be sure trans failed before he re-entered sale. Teleconferenced to CS and found out he will need to enter correct product code for the sale.
•	-		User: Linda Billings from - Notes: CS case #3719584 in case gets another err code.
•	-		User: Linda Billings from - Notes: Francis called requesting 3 months previous statements: May, June & July. Emailed Anthony to let him know.
•	-		User: Abby Estrada from - Notes: New address: 5730 CRAIG ST, FORTH WORTH, TX, 76112-6520. Did OSM. Request ID: 206258.
•	-		User: Dianna from - Notes: did OSM today to change banking information. attached voided check.
•	-		User: Mike Thomas -> Notes: TT merchant terminal not powering up, says he may know why and will call back if need be.
•	-		User: Mike Thomas -> Notes: request 917789 to add iCT250
•	-		User: Pennye McAnulty -> Notes: Conversion: Faxed application to merchant.
•	-		User: Pennye McAnulty -> Notes: Conversion: waiting on signature
•	-		User: Emily Karawadra -> Notes: penny sending faps agreement via email to jdautoservices@att.net
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 1500.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 140000.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5
•	-		User: Pennye McAnulty -> Notes: converted to Vantiv from Faps number 8325370006279301
•	-		User: Mike Thomas -> Notes: Downloaded and shipped VX520 SN: 803-128-822
•	-		User: Pennye McAnulty -> Notes: Tt Francis wants auto settle time to be before 5:30
•	-		User: Mike Thomas -> Notes: TT Francis, emailed him past three moths statements.
•	-		User: Pennye McAnulty -> Notes: Called about ach rejects and no one answered. Stopped processing in March.
•	-		User: Pennye McAnulty -> Notes: Requested closure
156	Apple Barrel Family Restaurant	444225916881	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1315 State Hwy 84					Phone : 5733590944		Contact : Ilmi Ramadani
157	IMPACT PAYSYSTEM	8325370000052890	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 901-601-0032		Contact : DEEPAK KARAWADRA
158	33 Auto Clinic	6280170000982180	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 240-972-1330		Contact : Larry Sellers
159	KEATHLEYS GLASS	8325370000072230	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 361-553-4864		Contact : Bruce Keathley
•	-		User: Mike Thomas from Tech Support - Notes: TT Bruce, confirmed Transaction for $274.07 ran on 8/12/08.
•	-		User: Linda Billings from - Notes: Bruce called, err on Debit trans. Conf into PTN cs and err message cause pinpad not working. Has Talento Dassault, he will get his wife's debit card and try again. May need download or re-encrytion
160	MAGIC TOUCH CLEANERS	8325370000181100	May 09 2023	CANC	Sep 13 2024	-	-	-	-
	Address : -					Phone : 8709354800		Contact : DOROTHY
•	-		User: Susan Miley - Department: 1 - Notes: t/t dorthy king..went over breakdown of rates.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Brenda corrected time and date
•	-		User: Lindsay Felker from - Notes: Went by and checked on them at the corporate office; ms. Dorothy not in, so I talked with Angela; all is going really well.
•	-		User: Christina Sullins -> Notes: Dorothy needed us to check a transaction from 02/04/16 to if it was there for a higher amt and it was. They will refund the card holder.
•	-		User: Mike Thomas -> Notes: ASR #885419 to add iCT250
•	-		User: lindsay Jones -> Notes: Duplicate batch issue- tt Tina and Brittany at location and we deleted batch 71 and changed batch number to 72. It went through and let them run cards. Checked with Ptech to make sure batch 71 will deposit.
•	-		User: Mike Thomas -> Notes: Requested cancellation
161	FAMILY AUTOMOTIVE	8325370000097060	May 09 2023	ACTIVE	-	-	-	-	-
	Address : -					Phone : 573-717-7284		Contact : SUSAN
•	-		User: Mike Thomas from Tech Support - Notes: Tt Susan wants to add pin based debit, called Lindsay Felker so she can call her to quote price for pin pad etc...
•	-		User: Lindsay Felker from - Notes: I quoted Susan $165.00 and explained pin-based debit. Thinks she will do it, but is going to check with her husband, Leon. She will call me tomorrow
•	-		User: Lindsay Felker from - Notes: 1/25/08-Lindsay called Susan- wants pin based debit; Got pin pad from Mike; Dianna did ASR- set up and re-downloaded Omni 3200 today; Got check and mailed to office; Sent Misty invoice request form
162	A WAVELL FLAGPOLE	8325370000059760	May 09 2023	ACTIVE	-	-	Jan 01 1970	-	-
	Address : -					Phone : 361-814-9283		Contact : U. AUTHUR WAVELL
•	-		User: Mike Thomas from Tech Support - Notes: Update address
•	-		User: Mike Thomas from Tech Support - Notes: OSM# 102177 for address update.
•	-		User: Linda Billings from - Notes: Faxed stlmnt rpt for 8/19-8/28 to Peggy, she will get to merchant. Merchant told her deposits taking too long or missing.
•	-		User: Linda Billings from - Notes: 12/3/08-Mike did OSM for DDA chg.
•	-		User: Linda Billings from - Notes: Called Mary, told her should start seeing deposits to new account on Monday 12/8. She wcb if needs help reconciling.
•	-		User: Dianna from - Notes: MAry called in about a wireless fee they are being charged. Said they havent had wireless for over a year. They are still being charged the fee on their statement. Mike is going to do an OSM/ASR to remove the fees.
•	-		User: Dianna from - Notes: Per Emily, we will not be able to refund this merchant.
163	A & M WATERFOWL, INC.	461084469691234	May 09 2023	ACTIVE	-	SBC	-	-	-
	Address : PO Box 69					Phone : 731-635-4003		Contact : MIKE ALLMAND
•	-		User: Linda Billings from - Notes: Mike called, needed to do partial refnd on a sale, didn't know how. Uses VRU so teleconf to PTN cs for help.

SBC

Sales Number

Sales Office

Owner Username

Vantiv

Sales Number

Sales Office

Owner Username

Rise CC

Sales Number

Sales Office

Owner Username

Rise PCS

Sales Number

Sales Office

Owner Username

Elavon

Sales Number

Sales Office

Owner Username

Tesla FD

Sales Number

Sales Office

Owner Username

FDR - Concord

Sales Number

Sales Office

Owner Username

Rev19 - AFS FD

Sales Number

Sales Office

Owner Username

PCS Direct

Sales Number

Sales Office

Owner Username

Clearent

Sales Number

Sales Office

Owner Username

Shift4

Sales Number

Sales Office

Owner Username

OLD RISE

Sales Number

Sales Office

Owner Username

Rev 19 - AFS TSYS

Sales Number

Sales Office

Owner Username

MAG

Sales Number

Sales Office

Owner Username

Test

Sales Number

Sales Office

Owner Username