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Bank 2 Information

Overrides who receive partial commission on all of CC Reliable Business Services Inc Accounts
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Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Unlocked keyboard (press 8 enter password and select no) Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Alex Gibson -> Notes: I spoke to Paul with PRM, and he is still waiting to here from Risk regarding the $2,852 return. He said he would contact Risk and get back to me on the status. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Refund fraud case # PC 02193230 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Peggy notified us by email that this account had 4 fraudulent refunds. WE contacted PRM and they are researching. All cards were swiped on terminal 1 and were refunds. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Between TT Robin and Peggy, we figured out that the terminals were not on dedicated lines. Peggy will call Robin and explain what needs to happen to avoid the batch failure issue. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Shipped VX520 next day Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: VX520 s/n 288-652-756 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: OSM# 2525122 for New Schedule A changes for 10/01/15 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Request ID: 857485 to add 2 VX520DC Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Sent Peggy August statment Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Robin, needed to know how to get to idle screen after she recycled the power. (select Softpay) She also need to know which key is the alpha key. (alpha key) Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: The terminal line is shared by the fax. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Robin is getting Re try again, CE. The terminal is on Ethernet. We tried resetting the terminal and now it won't say sale on the screen. (unplugged power and replugged) Left note for Mike to call them back. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

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