Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Studdard Towing LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Feb 18 2025 Charlotte Groff Received email from Holley stating merchant wants refund for all TSYS fees charged since set up or they will cancel. Calculated fees charged for Sept 2024 - Dec 2024 for a refund total of $3.63. This will be added to the $0.69 that was requested on Feb 11 for Jan 2025 fee. Also, August 2024 TSYS fee of $0.78 had already been refunded in Sept. Sent Holley copy of Sept statement showing refund of $0.78. The total of the refund she will see on her February statement should be $4.32. REFUND REQUEST SR 62031198. - ALLOW 3 - 5 BUSINESS DAYS FOR COMPLETION.
2 Feb 11 2025 Charlotte Groff submitted a request to WorldPay to have the $0.03 TSYS fee removed from merchant's profile - SR# SR#62009146. Also sent Shannon an email and requested a refund for the $0.69 he was billed on his January statement
3 Oct 31 2024 Alexander Wilkins Provided Holley/Jennifer with PCI information for the merchant.
4 Sep 12 2024 Charlotte Groff Merchant was billed $0.03 per trans for a Tsys fee during August (overcharging by 78 cents) which Vantiv was supposed to suppress. Submitted a request to have the $0.78 refunded. SR 61445098 was said 5 days SLA
5 Aug 06 2024 Mike Thomas Set up SS using [email protected] as user name
6 Aug 05 2024 Charlotte Groff Vantiv - IBuxx - 3.5% - Swipe Simple Mobile - but no dongle - merchant already has a Swipe Simple account. Batch time 7:00pm

Owner 1 Information

Owner 1 Information