Ticket Request


Sr. No. Email Subject Message Attachments Created Action
1. [email protected] Not to my knowledge or we would’ve been flooded with calls. Just seeing this Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Sat, Jun 28, 2025 at 5:51?PM Neil Luallen 06/30/2025 02:53 AM  
2. [email protected] Pit Stop Auto and Rey Auto Then the trip to Wine Down Sent from my iPhone 06/29/2025 07:52 AM  
3. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/22/2025 for $2,645.68. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/29/2025 06:31 AM  
4. [email protected] Service request status for your merchant, MID :520004898758 - RESTORATION PROS Contact Name : CHARLES DOUCET JR Contact Phone : 337-2101270 has been updated. Please see details below. 28-JUN-25 - SR #62564596 - MERCHANT ADDRESS UPDATE SERV 06/28/2025 04:30 PM  
5. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/22/2025 for $2,645.68. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/28/2025 06:32 AM  
6. [email protected] Hi Holley, Unfortunately the DejapayPro was a one time deal and we don't currently offer that. It'll have to be SkyTab or Clover. On Fri, Jun 27, 2025 at 12:06?PM holleyshirley1 via Support wrote: This guy is still working 06/28/2025 01:26 AM  
7. [email protected] This guy is still working on opening a business in about a month. We priced him for SkyTab but since talking with Trish I’m wanting to get something processed on the Dejavoo Pay Pro. He needs 2 pos (I know he can buy iPads for this) and 2 kitchen printers 06/27/2025 10:51 PM  
8. [email protected] Good morning. I listed the incorrect months....the refund should begin with July 2024 according to the Sales Agent. I've attached a document from the merchant's bank account showing the amounts to include. I've highlighted those amounts in yellow. O 06/27/2025 10:12 PM  
9. [email protected] Good morning Valued partner, I am following up on previously sent email. Our research team needs you to confirm and approve to proceed. Thanks Nicole Hausfeld Sales Operations Coordinator ISO T: +877.822.1260 E: ISO_Client_Services@Worl 06/27/2025 08:18 PM  
10. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/22/2025 for $2,645.68. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/27/2025 06:30 AM  
11. [email protected] Service request status for your merchant, MID :520004898758 - RESTORATION PROS Contact Name : CHARLES DOUCET JR Contact Phone : 337-2101270 has been updated. Please see details below. 26-JUN-25 - SR #62564782 - MERCHANT ADDRESS UPDATE SERV 06/27/2025 02:57 AM  
12. [email protected] Oh....good. I was unaware that Clover posted those. On Thu, Jun 26, 2025 at 11:24?AM rishi Chopra wrote: I found it on clover thanks Sent from my iPhone On Jun 26, 2025, at 11:23?AM, Emily Karawadra 06/26/2025 10:10 PM  
13. [email protected] To my knowledge, the only place you can get the 1099k is from Pioneer. SBC has stated that they will not be emailing any 1099s. Also, please note that Pioneer will not work on a cell phone. It has to be on a laptop or a desktop computer. On Thu, Jun 06/26/2025 10:08 PM  
14. [email protected] I found it on clover thanks Sent from my iPhone On Jun 26, 2025, at 11:23?AM, Emily Karawadra wrote: ? Team can someone assist Rishi? Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 06/26/2025 09:55 PM  
15. [email protected] Team can someone assist Rishi? Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com ---------- Forwarded message --------- From: rishi Chopra 06/26/2025 09:54 PM  
16. [email protected] Thanks. Site ID - 2147184 Dba Hampton Inn Legal - Twin Peaks LLC 1138 Beach Blvd, Biloxi, MS 39530 Below is also a snip-it from my email I sent yesterday. Do we need to open a ticket with Fiserv? Brittany Guess General Manager Hamp 06/26/2025 08:48 PM  
17. [email protected] Ok Brittany, Let me email fusebox. Can you confirm site id is in subject? Alex please email me the priority address and dba and inn code thank you. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 06/26/2025 08:11 PM  
18. [email protected] Hey Molli, I'll check to see if we have any and what their options would be. Thank you! On Thu, Jun 26, 2025 at 8:10?AM Molli Swiderski wrote: Triple M Ministries just asked me about getting 2 more dongles. He currently owns 06/26/2025 07:47 PM  
19. [email protected] Good morning, I just checked and I see the transaction authorizations, however I still do not see a settlement record for those transactions from the 20th. On Thu, Jun 26, 2025 at 12:52?AM Emily Karawadra wrote: We hopeful to s 06/26/2025 07:13 PM  
20. [email protected] Service request status for your merchant, MID :520004898758 - RESTORATION PROS Contact Name : CHARLES DOUCET JR Contact Phone : 337-2101270 has been updated. Please see details below. 26-JUN-25 - SR #62563148 - MERCHANT ADDRESS UPDATE SERV 06/26/2025 04:50 PM  
21. [email protected] Service request status for your merchant, MID :520004898758 - RESTORATION PROS Contact Name : CHARLES DOUCET JR Contact Phone : 337-2101270 has been updated. Please see details below. 26-JUN-25 - SR #62563150 - MERCHANT ADDRESS UPDATE SERV 06/26/2025 03:40 PM  
22. [email protected] We hopeful to see the batch in the morning. Charlotte will check and send you batch detail. Let’s cross our fingers it batched in the night or first thing in the morning. If not we will discuss next steps. Emily Karawadra Chief Operating Officer I 06/26/2025 11:23 AM  
23. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/22/2025 for $2,645.68. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/26/2025 06:37 AM  
24. [email protected] Ticket # C-29454310 with Elavon. They said they have a master ticket open because apparently a lot of properties had this same issue for the same date. They also said I need to call Fiserv and open a ticket? Assuming this is another middle man but not 06/26/2025 03:24 AM  
25. [email protected] It appears that I no longer have a drop down to initiate a new service request from my login (T1137R025). I only can view. If I'm overlooking it, please give me a call and help me find it. ? If this is no longer available in my access, please assist 06/26/2025 02:47 AM  
26. [email protected] A service request in NPCrm will suffice for that. On Wed, Jun 25, 2025 at 3:45?PM 'Anna Bourgeois' via Support wrote: Hello there, what do we need to do to update the Address on a Vantiv account? Is this something that req 06/26/2025 02:22 AM  
27. [email protected] Hello there, what do we need to do to update the Address on a Vantiv account? Is this something that requires a form or just a service request in npcrm? Anna Bourgeois Co-Founder & Vice President Vaulted Security, LLC Phone: 337-210- 06/26/2025 02:16 AM  
28. [email protected] We are being told by Elavon that the batch is confirmed. I will call and get a ticket number. Would you be able to help escalate? We have another Hampton propery dealing with the same issue, and Elavon isn't helping much. They do not use impact pay as 06/26/2025 02:06 AM  
29. [email protected] Also - Brittany, if you haven't already called Elavon / Fusebox to ask about the batch, we would recommend doing that. According to what I'm looking at, the batch has not been received. On Wed, Jun 25, 2025 at 2:50?PM Charlotte Groff 06/26/2025 01:57 AM  
30. [email protected] Can we integrate with AviMark? It’s a vet office. Thank you, Jennifer Sent from my iPhone 06/26/2025 01:50 AM  
31. [email protected] Alex- Yes and you should be able to get a fiserve Nashville of buypass var for this. See what firstdata/ fiserv can be used in fluidpay. We can’t move it SBC declined it. Please. Then communicate to Rishi. Alex see paay contact below you will have to 06/26/2025 01:22 AM  
32. [email protected] I've looked in Business Track / Clientline as well and I see the same as you do Brittany - I see the authorizations, but no settlement record for them. On Wed, Jun 25, 2025 at 2:16?PM Emily Karawadra wrote: Yes! We can check 06/26/2025 01:21 AM  
33. [email protected] Yes! We can check to see if it batched. I copied Charlotte on here so she can research for you. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com -------- 06/26/2025 12:46 AM  
34. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Jatin Kumar Email - [email protected] If you have any questions or need assistance, our support team is here to h 06/25/2025 08:57 PM  
35. [email protected] Hi Andrew Please see Key information below: API Private Key Information : D6W6GH2RV4E3NXKGRd4R6D7bX45qeBJq Key ID: 14533214 Public Tokenization Key : Mf5M3U-GKS4jE-vjK5dg-694t47 Key ID: 14533216 eCheck API Key: J7drrH46RJSsXzRM9YgP3nt4 06/25/2025 08:46 PM  
36. [email protected] Christmas in July is here! Now is your chance to get ahead of the holiday rush and take advantage of this special offer. It might still be summer, but now is the time to get prepared for the busiest shopping season of the year and have and the most pop 06/25/2025 07:53 PM  
37. [email protected] Ok for seasonal equipment moving forward.. we’re going to start to charge. For Dejavoo we do t have liners just swipe simple. Going forward I prefer they buy equipment we can suspend the monthly fee. Otherwise we will need to add on a $50 per mont 06/25/2025 07:50 PM  
38. [email protected] Ok here you go! Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, Jun 23, 2025 at 8:57?AM Mike Thomas wrote: Sorry David I still can't get the full card number re 06/25/2025 02:21 AM  
39. [email protected] SherNutrition is still active as we have never received the equipment that we shipped to her back in our office yet. We have to get the equipment back before we can cancel a merchant's account. On Tue, Jun 24, 2025 at 2:49?PM kimberly wilson 06/25/2025 01:55 AM  
40. [email protected] Your merchants can now add and tokenize ACH bank accounts for their customers, right from the My Customers screen. Just click Add Bank, pick a TPN, and voilà—ACH is ready to roll. ? ? Add Bank (ACH) Now in My Customers ? To our valued partner 06/24/2025 07:47 PM  
41. [email protected] Saving documents and merchant data in ISOHub all looks to be working on my end. I'll still keep an eye out for bugs/errors. The submitting to MAG and SBC videos are on Loom and are shared. Please let me know if you need me to change/redo/correct anythi 06/24/2025 07:02 PM  
42. [email protected] “Laissez les bon temps router” Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Tue, Jun 24, 2025 at 8:22?AM Emily Karawadra wrote: Ok Mike it’s meant to do in between 06/24/2025 07:00 PM  
43. [email protected] Ok Mike it’s meant to do in between your downloads etc.. any down time should be used in updating our system. We’re all pitching in! Thanks Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901- 06/24/2025 06:52 PM  
44. [email protected] I have a couple of downloads to do but should be done with them today or tomorrow Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Tue, Jun 24, 2025 at 6:23?AM Emily Karawadra 06/24/2025 06:48 PM  
45. [email protected] If you need this information for NMI Alex can help. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Tue, Jun 24, 2025 at 12:00?PM Nav Modhwadiya 06/24/2025 05:24 PM  
46. [email protected] Team! We are touching base! We are in Cannes France today! With time zone differences please email me or chat on Google! Any issues you need help on please reply back. A few items I’m aware of Saving on documents and merchant data- Alex and Kamal 06/24/2025 04:53 PM  
47. [email protected] Hi Andrew, I have checked your site and am unable to find any ecom plugins installed on your site. Could you please elaborate a bit more about what you are trying to set up with NMI? However, if you want to start e-commerce with the NMI Plugin, then 06/24/2025 03:30 PM  
48. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 06/18/2025 for $900.00. Log in to CoPilot Questions? Contact us at info@teslapaymen 06/24/2025 06:30 AM  
49. [email protected] Alex work with Nav on what shopping cart you need a VAR For their account. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Mon, Jun 23, 2025 06/24/2025 02:45 AM  
50. [email protected] Good Afternoon, In NMI this is the only information regarding API information. Where are you needing this information from? Thank you! On Fri, Jun 20, 2025 at 3:26?PM DEE KARAWADRA wrote: Hi Andrew - alexj can help get that for 06/24/2025 01:28 AM  
51. [email protected] Here you go! Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, Jun 23, 2025 at 12:42?PM Mike Thomas wrote: I’m actually doing it right now! Will send photos in ju 06/24/2025 12:04 AM  
52. [email protected] I’m actually doing it right now! Will send photos in just a bit Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, Jun 23, 2025 at 12:41?PM Kyle Betts wrote: Hello, 06/23/2025 11:13 PM  
53. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Heath Rion Email - [email protected] If you have any questions or need assistance, our support team is here 06/23/2025 07:50 PM  
54. [email protected] I have added back in the monthly fee for Triple M and confirmed that they are still active. They're ready to go. On Mon, Jun 23, 2025 at 7:43?AM Molli Swiderski wrote: Triple M Ministries is a seasonal merchant that sells fireworks 06/23/2025 06:56 PM  
55. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 06/18/2025 for $900.00. Log in to CoPilot Questions? Contact us at info@teslapaymen 06/23/2025 06:30 AM  
56. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 06/18/2025 for $900.00. SSSS STEAKHOUSE The last deposit was made on 06/15/2025 for $3 06/22/2025 06:31 AM  
57. [email protected] Which location is this Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Sat, Jun 21, 2025 at 1:21?PM Mike Thomas wrote: Yes I’ll take care of it Monday Mike Thomas 06/21/2025 11:53 PM  
58. [email protected] Yes I’ll take care of it Monday Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Sat, Jun 21, 2025 at 7:55?AM David McMahan wrote: Hi Mike, More PDQ incompetence. Thi 06/21/2025 11:52 PM  
59. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/15/2025 for $3,103.94. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/21/2025 06:31 AM  
60. [email protected] Good Afternoon Alexander, Thank you for our response, we have provided it to validation team. Thank you, Sylvia Vargas Sales Ops Coordinator ISO T: +1.877.822.1260 E: [email protected] From: Alexander Wilkins 06/21/2025 02:06 AM  
61. [email protected] Hi Andrew - alexj can help get that for you no problem. Alex- can you help with this? Best Regards, Dee Karawadra Impact Pays On Fri, Jun 20, 2025 at 10:18?PM Andrew Hunt wrote: Hi Dee, Can you help with ge 06/21/2025 01:56 AM  
62. [email protected] Good Afternoon, This was a test application. Please cancel this account. Thank you! On Fri, Jun 20, 2025 at 2:25?PM 'ISO_Client_Services (WP)' via Support wrote: Good Afternoon Valued Sales Partner, We are currently wor 06/21/2025 12:57 AM  
63. [email protected] Good Afternoon Valued Sales Partner, We are currently working on MID: 520005090467 we have to Pend this validation for the reasons below: 1. MPA is not given in the scanned documents, kindly confirm. **Please provide an MPA** ‘ Thank you, Sy 06/21/2025 12:56 AM  
64. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Ashley Eaves Email - [email protected] If you have any questions or need assistance, our support team 06/20/2025 10:25 PM  
65. [email protected] Cash registers pick the MID, and the terminal does the rest—no toggling, no confusion, just clean reconciliation. ? ? June 2025 New features, enhancements, and bug fixes ? ? ? NEW FEATURES ? ? ? Multi-MID Magic Now on SPIn-Connecte 06/20/2025 08:58 PM  
66. [email protected] Support- Please reach out to Brittany first thing this morning, And copy me on it. Best Regards, Dee Karawadra Impact Pays On Fri, Jun 20, 2025 at 2:11?PM Brittany Hanlon wrote: Good Morning, I was lookin 06/20/2025 05:58 PM  
67. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/15/2025 for $3,103.94. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/20/2025 06:30 AM  
68. [email protected] Service request status for your merchant, MID :520001932663 - ALVIN E LONG AMERICAN LEGION POS Contact Name : SCOTT J FEESE Contact Phone : 570-7581565 has been updated. Please see details below. 19-JUN-25 - SR #62545726 - TERMINAL UPDATE 06/20/2025 01:20 AM  
69. [email protected] We are closed today but I’ll check it out tomorrow Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Thu, Jun 19, 2025 at 11:10?AM Kyle Betts wrote: Hello, please reimbu 06/19/2025 09:46 PM  
70. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/15/2025 for $3,103.94. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/19/2025 06:30 AM  
71. [email protected] Yes I will! Look at the agreements on file. Only special pricing is Advanced payments. Harley financial is standard pricing. Only discuss after MNDA PJEASE. Alex can get you access to folders Emily Karawadra Chief Operating Officer Impact PaySyste 06/19/2025 02:52 AM  
72. [email protected] I've had one person call this afternoon and will have Shital send him the NDA. But, I'm confident that he will call back and want to discuss terms and pricing. Will you please share that info with us so that I can have that conversation with him when he 06/19/2025 02:02 AM  
73. [email protected] Did you click admin login? Orange? Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Wed, Jun 18, 2025 at 2:43?PM Mike Thomas wro 06/19/2025 01:47 AM  
74. [email protected] Me also Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, Jun 18, 2025 at 3:15?PM Charlotte Groff wrote: Yes. On Wed, Jun 18, 2025 at 3:01?PM Emily Karawadra 06/19/2025 01:47 AM  
75. [email protected] Yes. On Wed, Jun 18, 2025 at 3:01?PM Emily Karawadra wrote: Did you click admin login? Orange? Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.im 06/19/2025 01:46 AM  
76. [email protected] I also got the same message when I tried logging in as them! Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, Jun 18, 2025 at 2:41?PM Emily Karawadra wrote: Hmmm 06/19/2025 01:14 AM  
77. [email protected] Hmmm ok i copied and pasted them . I will verify next login and share!! Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Wed, Jun 18, 2025 at 2:39?PM 06/19/2025 01:12 AM  
78. [email protected] Video watched and each active client domain / user / pswd has been saved. When I tried to login as CPS to their domain, using the username and pswd in our Notes for them, I got invalid credentials. I asked Alex to also try to make sure I wasn't doing an 06/19/2025 01:10 AM  
79. [email protected] Team see our demo. This will be shared if a nda is signed while I am gone. You can request this from Shital if someone needs it. Alex savel Overview of ISO Hub: Enhancing Agent and Merchant Management for Retail ISOs - Watch Video In this demo, 06/18/2025 11:46 PM  
80. [email protected] See below how to help our isohub clients if they call in for assistance. Please act like you know what your talking about. Dont say I don't handle this.... put on hold get help. I suggest taking time to login and save each clients domain and login for f 06/18/2025 10:23 PM  
81. [email protected] Guys in an effort to keep us all on same page here is a video for our isohub clients. I will be sending out more details later. Just so you know what next steps are and how to assist. Alex save under isohub videos - template tutorial for staff only 06/18/2025 09:28 PM  
82. [email protected] No worries, thank you! Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, Jun 18, 2025 at 10:54?AM Kyle Betts wrote: Please disregard, customer was not double charged. 06/18/2025 09:25 PM  
83. [email protected] Christmas in July is here! Now is your chance to get ahead of the holiday rush and take advantage of this special offer. It might still be summer, but now is the time to get prepared for the busiest shopping season of the year and have and the most pop 06/18/2025 09:02 PM  
84. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 06/13/2025 for $850.00. Log in to CoPilot Questions? Contact us at info@teslapaymen 06/18/2025 06:30 AM  
85. [email protected] Hi again ImpactPay! It’s Connor Bruce, your very own Reorders Specialist from Valutec! With Father’s Day behind us, and Holiday Season coming faster than ever, now is the best time to get your inventory ready to go. If we want to get a jumpstart 06/18/2025 01:57 AM  
86. [email protected] I am so sorry not again. I hate to say I have other clients on Freedom pay having same issue with Visual Matrix. We’re using fusebox by Elavon and having same issue. Let me reach out to my contact. Also can you verify Visual Matrix is working the ticket? 06/18/2025 12:16 AM  
87. [email protected] 2PM EST (1PM CST for me) would be perfect and a call would be best! Thank you! On Tue, Jun 17, 2025 at 11:16?AM John Hagan wrote: Hey Alex, I am free now but can also have time at 2PM ET. Let me know which you prefer, and I c 06/17/2025 10:47 PM  
88. [email protected] Hey John, It's good to meet you! Anytime this afternoon works for me to discuss anything we need to! Thank you! On Tue, Jun 17, 2025 at 10:49?AM John Hagan wrote: Hi Emily and Alex! It’s a pleasure to meet you both. Alex – 06/17/2025 09:25 PM  
89. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Mandy Vergara Email - [email protected] If you have any questions or need assistance, our support team is he 06/17/2025 08:06 PM  
90. [email protected] Mike one of our Holiday Inn locations need access to chargebacks. Actually all our locations do. How do we set them up and all others with access to this reporting. See below an email from a location. Also we need access to the chargebacks. Did you ev 06/17/2025 04:46 PM  
91. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 06/13/2025 for $850.00. Log in to CoPilot Questions? Contact us at info@teslapaymen 06/17/2025 06:31 AM  
92. [email protected] Dear Valued Dejavoo Systems Customer, Attached please find your Invoice. We kindly ask our customers to refer to our banking information from this point forward. Should you have any questions or have any difficulty with the attached new bank informa 06/17/2025 03:28 AM  
93. [email protected] We do not have the EIN number on this account. I can't enter it unless you share that information with me. On Fri, Jun 13, 2025 at 11:36?AM Jelena Drinjak wrote: Yes, Can You please enter it on the form. Thank You! 06/17/2025 01:16 AM  
94. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Stephanie Graham Email - [email protected] If you have any questions or need assistance, our support team is here 06/16/2025 09:09 PM  
95. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/08/2025 for $2,590.11. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/15/2025 06:31 AM  
96. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 06/08/2025 for $2,590.11. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 06/14/2025 06:31 AM  
97. [email protected] Taken care of! Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Fri, Jun 13, 2025 at 3:50?PM Mike Thomas wrote: I will I was by the programming table Mike Thomas 06/14/2025 02:22 AM  
98. [email protected] I will I was by the programming table Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Fri, Jun 13, 2025 at 3:49?PM Emily Karawadra wrote: Anyone reach out? Emily K 06/14/2025 02:20 AM  
99. [email protected] Anyone reach out? Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Fri, Jun 13, 2025 at 3:38?PM 'Notify ValorPos' via Support 06/14/2025 02:19 AM  
100. [email protected] Dear Impact PaySystem LLC, Your Merchant Old Town Hall & Cafe raised a new TICKET regarding subject "HARDWARE" on Dated:06/13/25 04:38 PM (EST) for EPID:2306802830(Device1). Ticket Id :85439 Ticket Created by :Charlene Coburn Description :"(901) 475 06/14/2025 02:08 AM  
101. [email protected] Watched the video On Fri, Jun 13, 2025 at 1:32?PM Alexander Wilkinson wrote: Just finished watching the video. On Fri, Jun 13, 2025 at 12:52?PM Emily Karawadra wrote: Team my new way to train will 06/14/2025 12:47 AM  
102. [email protected] Just finished watching the video. On Fri, Jun 13, 2025 at 12:52?PM Emily Karawadra wrote: Team my new way to train will be via this new method especially while I travel! I want to be sure were all on the same page and you get t 06/14/2025 12:02 AM  
103. [email protected] I have viewed the video Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Fri, Jun 13, 2025 at 12:52?PM Emily Karawadra wrote: Team my new way to train will be via this n 06/13/2025 11:55 PM  
104. [email protected] Team my new way to train will be via this new method especially while I travel! I want to be sure were all on the same page and you get trained on our new system as we get new features. Also to ensure all functionality is there as we test it all out! 06/13/2025 11:22 PM  
105. [email protected] I just popped the unit in the mail for you guys. See attached image with tracking number. Thanks again for allowing me to test it in our use case. Anna Bourgeois Co-Founder & Vice President Vaulted Security, LLC Phone: 337-210-4272 Email: anna@ 06/13/2025 11:00 PM  
106. [email protected] Dear Valued Dejavoo Systems Customer, Attached please find your Invoice. We kindly ask our customers to refer to our banking information from this point forward. Should you have any questions or have any difficulty with the attached new bank informa 06/13/2025 10:26 PM  
107. [email protected] I noticed on the form that the merchant's TIN is missing. I have had WorldPay refuse to accept the form because that TIN number was missing. If you have it on file, I can enter it on the form for you. On Fri, Jun 13, 2025 at 11:06?AM Jelena Drinjak < 06/13/2025 10:05 PM  
108. [email protected] Hello,? As a valued FedEx One Rate® Special Pricing program customer, we wanted to make you aware of upcoming rate changes affecting your account. In our ongoing commitment to deliver exceptional service, FedEx is announcing a rate change for the Fe 06/13/2025 09:14 PM  
109. [email protected] Service request status for your merchant, MID :520000161603 - LANSING ROY LAW FIRM Contact Name : KEVIN PAYSINGER Contact Phone : 904-3910031 has been updated. Please see details below. 22-MAY-25 - SR #62433184 - TERMINAL UPDATE SERVICE RE 05/23/2025 01:10 AM  
110. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 05/18/2025 for $2,996.98. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 05/22/2025 06:30 AM  
111. [email protected] Looks good, please proceed. On Wed, May 21, 2025 at 5:58 PM Alexander Wilkinson wrote: Good Afternoon, Below is the pricing for SBC so we can get NMI setup for the Expedia Cards. Interchange + Qualified 2.55% Mid Qu 05/22/2025 03:29 AM  
112. [email protected] I will send that his way! Best Regards, Maya Karawadra Marketing Manager T: (901) 601-0032 E: [email protected] W: www.impactpays.com Impact PaySystems| Impact Payment Partners 1164 Vickery Lane Suite 200 Cordova, TN 38016 The i 05/22/2025 01:58 AM  
113. [email protected] The Bank of Fayette County sent you a secure message The first time you access it you’ll be asked to enter your email address and create a password. You can view your message at any time afterwards in our Secure Messaging service. © 2 05/22/2025 01:29 AM  
114. [email protected] Best Regards, Dee Karawadra Impact Pays On Wed, May 21, 2025 at 1:52 PM WP_RSC ISO Service Managers wrote: Dee, I have confirmed per AMEX on the Prohibited Categories: Bankruptcy Services is not 05/22/2025 01:11 AM  
115. [email protected] Just mail a check to the address below if that works.. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Wed, May 21, 2025 at 1:59 PM 'Cydney Griffin' 05/22/2025 12:32 AM  
116. [email protected] Can I just have a routing number and account number to ACH you a payment? AP is asking. This is the error I get when I try to pay it: From: [email protected] Sent: Friday, May 16, 2025 2:50 PM To: Cydney Griffin 05/22/2025 12:29 AM  
117. [email protected] Save for goat Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com ---------- Forwarded message --------- From: Christine Ott 05/21/2025 10:31 PM  
118. [email protected] Hi Cydney - I was just going back through some emails and noticed that you asked "Penny" to see if she could pay the invoice, but I don't see a Penny copied on the list of recipients on the email thread..... On Mon, May 19, 2025 at 2:04 PM Cydney Griff 05/21/2025 09:54 PM  
119. [email protected] Hey David I see this transaction twice, one on 5/15 and one on 5/16. Do I need to refund one or both? Please advise Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, May 21, 2025 at 7:49 AM 05/21/2025 09:39 PM  
120. [email protected] Activation links have been sent to all emails Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, May 21, 2025 at 9:39 AM Tricia Wright wrote: Should have included 05/21/2025 08:38 PM  
121. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Marcy Blanchard Email - [email protected] If you have any questions or need assistance, our support team is her 05/21/2025 08:26 PM  
122. [email protected] Dejavoo Release Notes | News of the latest features and updates from Dejavoo. April 2025     April 2025 New features, enhancements, and bug fixes       NEW FEATURES       New Look, Faster Payments Say hello to a faster, cleane 05/21/2025 07:03 PM  
123. [email protected] Yes I’ll take care of it Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Tue, May 20, 2025 at 9:10 PM David McMahan wrote: Hi Mike, We had Internet/phone issues this 05/21/2025 06:20 PM  
124. [email protected] At Merrick Bank, our clients are at the center of everything we do. When you partner with us, you’ll have a team of experts available to create a specialized program and help you along the way. Top Merchant Acquirer in the U.S. 20+ Years in the Industry 05/21/2025 06:15 PM  
125. [email protected] Gotcha! I was wondering why Thank you sir Anna Bourgeois Co-Founder & Vice President Vaulted Security, LLC Phone: 337-210-4272 Email: [email protected] Website: www.vaultedsecurity.com ________________________________ From: Kamal Ogha 05/21/2025 07:35 AM  
126. [email protected] Hi Anna, When you set to tracked and quantity is 0, it takes it as out of stock so it won’t show. Setting it to “Not tracked” will solve this. On May 20, 2025, at 8:27 PM, Anna Bourgeois wrote:  Hi Kamal, We imported 7 05/21/2025 07:15 AM  
127. [email protected] Hi Kamal, We imported 751 items, but we only see a small portion on the pos. I have force closed twice. I noticed through a test that it is only SHOWING on the POS the items that are listed as "Not Tracked". I tested this successfully with 2 for $5 B 05/21/2025 06:58 AM  
128. [email protected] lol, such a strange process. Ok, that is good to know! I appreciate you! Angel, let’s add these notes to our support guide. Anna Bourgeois Co-Founder & Vice President Vaulted Security, LLC Phone: 337-210-4272 Email: [email protected] Websi 05/21/2025 04:03 AM  
129. [email protected] WorldPay has a direct number for DDA changes. The number that I always call is: 888-750-6256. Their process for changing DDA is not carved in stone. Some days I'll call them - ALWAYS with the merchant conferenced in - and the process will be very ea 05/21/2025 03:02 AM  
130. [email protected] We had a rough time talking with Vantiv to handle a bank account change. It was super long and they were very combative with sharing information we needed from the client with Angel. What is the process that you guys are following for Vantiv bank account 05/21/2025 02:32 AM  
131. [email protected] Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com ---------- Forwarded message --------- From: Kevin Paysinger Date: Tue, M 05/20/2025 11:39 PM  
132. [email protected] Hi Alex Wilkinson, You have successfully deleted the below Zoom meeting. Meeting ID: 857 8899 1667 Topic: Alex Wilkinson's Zoom Meeting Time: May 20, 2025 10:30 AM Central Time (US and Canada) If you want to recover this meeting, please go to R 05/20/2025 10:05 PM  
133. [email protected] Service request status for your merchant, MID :520004417536 - HOMER SKELTON FORD SERVICE Contact Name : MICHELLE CHAPMAN Contact Phone : 662-8908875 has been updated. Please see details below. 20-MAY-25 - SR #62420572 - TERMINAL UPDATE SER 05/20/2025 09:20 PM  
134. [email protected] I'll take care of this. On Mon, May 19, 2025 at 5:12 PM DEE KARAWADRA wrote: Best Regards, Dee Karawadra Impact Pays ---------- Forwarded message --------- From: WP_RSC ISO Service Managers 05/20/2025 06:44 PM  
135. [email protected] ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ ͏ ‌   ­ 05/20/2025 06:15 PM  
136. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 05/16/2025 for $1,060.00. Log in to CoPilot Questions? Contact us at info@teslapaym 05/20/2025 06:30 AM  
137. [email protected] Best Regards, Dee Karawadra Impact Pays ---------- Forwarded message --------- From: WP_RSC ISO Service Managers Date: Mon, May 19, 2025 at 4:45 PM Subject: ACTION NEEDED AMEX OB/DBA LANSING ROY L 05/20/2025 03:42 AM  
138. [email protected] She emailed me earlier and asked if I could put her email address in but she hasn't responded to my question if she wants her email on all locations or just the one....... I'll reach out to her again and see exactly what she wants. Not sure why she te 05/20/2025 02:08 AM  
139. [email protected] Penny, can you pay that impact invoice from the link on the invoice? Normally we send a check, or pay ACH via our system. From: Mike Thomas Sent: Monday, May 19, 2025 12:22 PM To: Emily Karawadra Cc: C 05/20/2025 12:35 AM  
140. [email protected] Just in case anyone calls about it, you can point them to me. ---------- Forwarded message --------- From: SkyTab Date: Mon, May 19, 2025 at 9:36 AM Subject: Say Hello to SkyTab Air To: Our next 05/19/2025 11:23 PM  
141. [email protected] Yes, you should just be able to click on Pay Invoice then choose card or electronic check Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, May 19, 2025 at 12:26 PM Emily Karawadra 05/19/2025 11:03 PM  
142. [email protected] I think you click the link and then decide ach or credit card and put your data in. Alex and Mike can you assist here? On Mon, May 19, 2025 at 11:48 AM Cydney Griffin wrote: I received this invoice, and I know what 05/19/2025 10:57 PM  
143. [email protected] The transaction in the receipt provided was processed on the "website payment" merchant account. Not the Cash Advance terminal. Each branch does have their own Cash Advance terminal that should also have each branch's address in the terminal. However 05/19/2025 10:53 PM  
144. [email protected] She is finding out which branch is wrong and is getting back to me Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, May 19, 2025 at 12:16 PM Emily Karawadra wrote: 05/19/2025 10:48 PM  
145. [email protected] Ok was it remedied? On Mon, May 19, 2025 at 12:08 PM Mike Thomas wrote: I called Tricia concerning this Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, May 19, 05/19/2025 10:47 PM  
146. [email protected] I called Tricia concerning this Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Mon, May 19, 2025 at 12:01 PM Tricia Wright wrote: I have submitted a support ticket 05/19/2025 10:38 PM  
147. [email protected] I received this invoice, and I know what it is for, but what is the address or ACH info to pay this invoice? From: [email protected] Sent: Friday, May 16, 2025 2:50 PM To: Cydney Griffin 05/19/2025 10:19 PM  
148. [email protected] Impact PaySystem#1 1164 Vickery Lane STE 200 CORDOVA TN 38016 901-601-0032 Settlement Summary Report Net Amount : $0.00 EPI: 2136131149 Batch#: 47 Mode: Forced 05/16/2025 23:50:12 Sale Volume $0.00 Batch Count 0 Detailed Report Tran N 05/17/2025 09:20 AM  
149. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 05/11/2025 for $3,422.40. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 05/17/2025 06:30 AM  
150. [email protected] If you are having trouble reading this message, click here for the mobile or web version. SHARE Acquiring Global Payments Launches Its Genius Platform Global Payments Inc. has rolled out its long-awaited Genius point-of-sale package of produ 05/16/2025 09:41 PM  
151. [email protected] Dear Impact PaySystems, Alex Wilkinson ([email protected]) has created a new user on iPOSPays portal. User details : Name - Sherri Gilbert Email - [email protected] If you have any questions or need assistance, our support tea 05/16/2025 07:27 PM  
152. [email protected] Daniel Garedew Owner Merchant Services United 4938 Hampden Ln Suite 151 Bethesda, MD 20814 Phone 240-449-4029 [email protected] www.merchantservicesunited.com 05/16/2025 07:22 PM  
153. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 05/11/2025 for $3,422.40. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 05/16/2025 06:31 AM  
154. [email protected] Use the below security code to login to iPOSpays. Security Code is valid till : 15-05-2025 16:12:48 (EST) 721134 Important: Don't share this code with anyone. If you didn't request a login, contact us immediately at +1-877-358-6797 05/16/2025 01:28 AM  
155. [email protected] Dear Impact PaySystems, A New Template named P3 Revup Demo has been created by Kamal Oghad. If you do not approve of this template, please take the following actions: 1. Delete the template. 2. Remove the template creation privilege for th 05/16/2025 01:26 AM  
156. [email protected] If you are having trouble reading this message, click here for the mobile or web version. SHARE Cryptocurrency Mastercard Looks to Support Stablecoins in a Deal With Wallet Provider MoonPay The big card networks have worked for several years 05/15/2025 09:23 PM  
157. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 05/11/2025 for $3,422.40. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 05/15/2025 06:30 AM  
158. [email protected] Handled this On Wed, May 14, 2025 at 4:06 PM kimberly wilson wrote: Just trying to find out if Wine Down is able & if so, was told they could use their phone scanner till the replacement scanner arrives ?? 05/15/2025 03:06 AM  
159. [email protected] You’re welcome Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, May 14, 2025 at 12:30 PM Rodney McGuire wrote: Okay, thank you! Rodney McGuire ______ 05/14/2025 11:01 PM  
160. [email protected] Okay, thank you! Rodney McGuire ________________________________ From: Mike Thomas Sent: Wednesday, May 14, 2025 11:42 AM To: Rodney McGuire Cc: Alexander Wilkinson ; 05/14/2025 11:00 PM  
161. [email protected] Rodney she should have all access Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Wed, May 14, 2025 at 11:40 AM 'Rodney McGuire' via Support wrote: As long as she h 05/14/2025 10:12 PM  
162. [email protected] As long as she has full access to all accounts, I do not think the login will matter. Rodney McGuire ________________________________ From: Alexander Wilkinson Sent: Wednesday, May 14, 2025 11:00 AM To: Rodney McGuire 05/14/2025 10:11 PM  
163. [email protected] We just checked, She has a Fluid Pay Login under [email protected]. Does she need it under [email protected]? On Wed, May 14, 2025 at 10:58 AM Rodney McGuire wrote: Great, thank you so much! Ro 05/14/2025 09:31 PM  
164. [email protected] Great, thank you so much! Rodney McGuire ________________________________ From: Alexander Wilkinson Sent: Wednesday, May 14, 2025 10:56 AM To: Rodney McGuire Cc: [email protected] 05/14/2025 09:28 PM  
165. [email protected] I just sent the user activation for Natasha to her email from Swipe Simple. We are working on access for Fluid Pay. Thank you! On Wed, May 14, 2025 at 10:44 AM 'Rodney McGuire' via Support wrote: Can someone assist me with th 05/14/2025 09:27 PM  
166. [email protected] Can someone assist me with this request? Rodney McGuire ________________________________ From: Rodney McGuire Sent: Wednesday, May 14, 2025 10:42 AM To: Charlotte Groff Cc: Natasha Hammond 05/14/2025 09:14 PM  
167. [email protected] If you are having trouble reading this message, click here for the mobile or web version. SHARE AI Commerce AI Engine Perplexity Adds PayPal to Its Commerce Suite Artificial intelligence engine Perplexity.AI will soon enable PayPal and Venmo 05/14/2025 09:07 PM  
168. [email protected] It's celebration season Boost sales this season with gift cards for Dads and Grads! Spring and early summer bring some of the biggest gift-giving occasions of the year—Father’s Day, and Graduation Season. With your customers searching for the perf 05/14/2025 08:35 PM  
169. [email protected] Your Copilot Security Code Please enter the following security code into your log in screen: 613921 This code will expire after 10 minutes. If you did not request this verification code, please contact support. Do not share or forward 05/14/2025 06:47 PM  
170. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 05/09/2025 for $2,000.00. Log in to CoPilot Questions? Contact us at info@teslapaym 05/14/2025 06:30 AM  
171. [email protected] Hey team, I have a client that wants to try out the RevUp on the all in one unit in their fast paced smoothie shop. We have been having trouble with swipe simple readers, and Dee recommended this could work great. Let me know what is needed to set him u 05/13/2025 11:18 PM  
172. [email protected] Hi ImpactPay, Do you want FREE shipping on gift cards for Joes Pizza - Mascoutah? For the month of May only I can get you FREE shipping for a card order up to 5,000 cards! Do not wait until you have a handful left! You will miss out on sales. 05/13/2025 10:09 PM  
173. [email protected] If you are having trouble reading this message, click here for the mobile or web version. SHARE Acquiring Square Marks New Handheld POS Device and Release Schedule With consumers and small-business owners long accustomed to mobile phones, Sq 05/13/2025 08:55 PM  
174. [email protected] Hey Kim, I'm reaching out to Mike to let him know cause I think there is some confusion on the 98$ monthly charge. On Tue, May 13, 2025 at 9:48 AM kimberly wilson wrote: Mike just called (Mike's Barbecue) again asking about the $ 05/13/2025 08:39 PM  
175. [email protected] Has anyone gotten him access to o line reporting? Is he on ibuxx? Someone explain to Kim and merchant the deposit differences. Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 05/13/2025 08:21 PM  
176. [email protected] Hey Kim, I'm still working with Valor on what the 3-4$ charges are. Let me check the 98$ on the other account. I don't believe that is us, but I will double check. Thank you! On Tue, May 13, 2025 at 9:48 AM kimberly wilson wrote: 05/13/2025 08:21 PM  
177. [email protected] Ok, thanks. On Tue, May 13, 2025 at 8:42 AM Alexander Wilkinson wrote: David over at Fayette Tire already sent documentation and he understands why SBC did this. He actually tried to ask the customer to not pay that much b 05/13/2025 07:14 PM  
178. [email protected] David over at Fayette Tire already sent documentation and he understands why SBC did this. He actually tried to ask the customer to not pay that much because he knew it would probably flag in SBC's system. On Tue, May 13, 2025 at 8:36 AM Alexander Wilk 05/13/2025 07:12 PM  
179. [email protected] Yup, I'll call them and let them know about the email. On Tue, May 13, 2025 at 8:34 AM Emily Karawadra wrote: Alex can you reach out Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cor 05/13/2025 07:07 PM  
180. [email protected] Alex can you reach out Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com ---------- Forwarded message --------- From: Jacki LaRosa 05/13/2025 07:05 PM  
181. [email protected] This has been taken care of. Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Tue, May 13, 2025 at 8:22 AM wrote: We've got your support ticket! Rest assured, someon 05/13/2025 07:00 PM  
182. [email protected] Yes will do Mike Thomas [email protected] Toll Free: 877-251-0778 Fax: 901-692-9499 Local: 901-601-0032 On Tue, May 13, 2025 at 8:21 AM Emily Karawadra wrote: Mike can you follow up Emily Karawadra Chief Opera 05/13/2025 06:52 PM  
183. [email protected] Mike can you follow up Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com On Tue, May 13, 2025 at 6:59 AM 'Notify ValorPos' via Support 05/13/2025 06:52 PM  
184. [email protected] Dear Impact PaySystem LLC, Your Merchant Town of LaGrange raised a new TICKET regarding subject "OTHER" on Dated:05/13/25 07:59 AM (EST) for EPID:2501255092(Device1). Ticket Id :82340 Ticket Created by :Marla Mounce Description :"(901) 262-2030" Ca 05/13/2025 05:30 PM  
185. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 05/09/2025 for $2,000.00. Log in to CoPilot Questions? Contact us at info@teslapaym 05/13/2025 06:31 AM