Ticket Request


Sr. No. Email Subject Message Attachments Created Action
1. [email protected] Dear Impact PaySystems, Mike Thomas ([email protected]) has created a new user on iPOSPays portal. User details : Name - Steven Rogers Email - [email protected] If you have any questions or need assistance, our support team is h 08/04/2025 07:38 PM  
2. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 08/03/2025 06:31 AM  
3. [email protected] Best Regards, Dee Karawadra Impact Pays ---------- Forwarded message --------- From: Date: Fri, Aug 1, 2025 at 10:43?AM Subject: Download Fax for Go Powertrain LLC To: Abby Estrada 08/03/2025 03:40 AM  
4. [email protected] We are so sorry. The deposits did go out but late Friday. They did an upgrade mandated by the card brands. This was the final hurdle. All deposits not received Friday will be there Monday. This new upgrade is to ensure timely deposits in the future. We s 08/02/2025 10:04 PM  
5. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 08/02/2025 06:30 AM  
6. [email protected] Dear Impact PaySystems, Alex Wilkinson ([email protected]) has created a new user on iPOSPays portal. User details : Name - Aaron Barnhart Email - [email protected] If you have any questions or need assistance, our support te 08/01/2025 10:45 PM  
7. [email protected] Alex your var Emily Karawadra Chief Operating Officer Impact PaySystem 1164 Vickery Lane Suite 200 Cordova, TN 38016 901-601-0032 www.impactpays.com ---------- Forwarded message --------- From: Date: Fri, A 08/01/2025 09:14 PM  
8. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 08/01/2025 07:27 AM  
9. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 07/31/2025 06:32 AM  
10. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 07/30/2025 06:30 AM  
11. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. First National Bank of Eastern Arkansas The last deposit was made on 07/25/2025 for $1,775.00. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for 07/29/2025 06:32 AM  
12. [email protected] Crossroads Florist and D&D Creations Sent from my iPhone 07/29/2025 06:04 AM  
13. [email protected] Alex saved the day! He had the ghost sheet my apologies I did not see it out there! Here is your analysis! Team note if he sets up that he has ability to cancel the fee to pass along! Good luck Kim! On Mon, Jul 28, 2025 at 1:38?PM Alexander Wilkinson < 07/29/2025 12:17 AM  
14. [email protected] Hey Emily, Here is the original ghost sheet that was attached to the original Statement. On Mon, Jul 28, 2025 at 1:33?PM Emily Karawadra wrote: Hi Kim! The business name on statement is Jillian Bivona. I’m waiting on a ghost s 07/29/2025 12:09 AM  
15. [email protected] Hi Kim! The business name on statement is Jillian Bivona. I’m waiting on a ghost sheet. That tells me how to price it? What equipment etc? Did it come over separately? Please advise! Thanks Emily Karawadra Chief Operating Officer Impact PaySystem 1 07/29/2025 12:04 AM  
16. [email protected] They will be billed for June and July, so I will wait until after first of August before shutting them off. On Mon, Jul 28, 2025 at 12:05?PM Molli Swiderski wrote: Just confirming that Triple M does not get charged after July since 07/28/2025 10:40 PM  
17. [email protected] Any card that is not swiped, chipread, tapped, etc is considered as card not present with interchange rates - this is according to SBC. On Mon, Jul 28, 2025 at 10:39?AM Kari Rosado wrote: I have a question on the MODE part of this 07/28/2025 10:23 PM  
18. [email protected] I have a question on the MODE part of this report. She has the credit card saved as a token I thought on the machine for her clients. Does that have a different code ? Just trying to make sure its not charging us as card not present. -- Kindest 07/28/2025 09:10 PM  
19. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 07/28/2025 06:30 AM  
20. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 07/27/2025 06:31 AM  
21. [email protected] Merchant Deposit Inactivity We've noticed some inactivity on the following accounts. SSSS STEAKHOUSE The last deposit was made on 07/20/2025 for $2,911.52. Log in to CoPilot Questions? Contact us at [email protected] or 800-719-3889 07/26/2025 06:30 AM