Merchants

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Bank 2 Information

Overrides who receive partial commission on all of Fat Kids Sports Bar, LLC Accounts

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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Jun 20 2025 Charlotte Groff Angie called and wanted to check to see if her deposits from June 18th & 19th have been sent. I confirmed they have been sent and also reminded her that yesterday was a bank holiday, so nothing went yesterday. Both deposits should post today.
2 Mar 18 2025 Alexander Wilkins Spoke to Angie, for some reason the batch from Saturday 03/15/2025 was manually batched but did not go through. This has happened once before and was also on a Saturday. Valor stated could be user error but pushed an update to the terminal just in case. Told Angie to also send a picture of the batch report from Saturday and Today (they batched out the one from Saturday this morning). Will call her back if needed.
3 Jun 26 2024 Mike Thomas TT Merchant concerning one card that gets restricted. Advised them to have customer call issuing bank. All other cards are going through fine. SBC says they can't see it even getting to TSYS for authorization.
4 Feb 22 2024 Charlotte Groff Angie called and was questioning the tips being charged the cash discount fee in addition to the base transaction amount. I explained to her that the 3.5% is charged on the whole dollar amount including tip and that it just breaks it out on the receipt. We looked at a specific transaction and did the math. After I explained it to her, she understood.
5 Feb 09 2024 Mike Thomas Returned VL100 SN: 1182322202256 (TAMPERED)
6 Jan 22 2024 Mike Thomas TT Angie, getting TAMPERED on VL100 requested new VAR will replace with SN: 118224734727
7 Jan 12 2024 Mike Thomas Downloaded and shipped VL 100
8 Jan 11 2024 Charlotte Groff SBC - IBUXX - 3.5% - Valor 100 - IP - Manual Batch - Tip Adjust

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Owner 1 Information