Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of BS of Charleston Inc Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 May 22 2025 Charlotte Groff Tammy emailed Neil about the $367.34 chargeback and wanted to know when they would get the money back on that. I reached out to Shift4 Chargeback dept and they informed me that the funds were given back to the merchant on 4/23/25. I took a screenshot of their April statement showing the deposit and sent it over to Neil. I also called Tammy to let her know, but got her voice mail. I left her a very detailed message.
2 Apr 09 2025 Alexander Wilkins I set Vinny's number as the cell number.
3 Apr 09 2025 Alexander Wilkins Sent email to Vinny/Tammy regarding what to do regarding the chargeback they received. Informed them to contact the Chargeback Team at [email protected] or call Shift4 support and ask to be transfered.
4 Apr 07 2025 Alexander Wilkins Vinny called and stated they received a chargeback of 367.34 from the 21st of Feb on the 31st of March. Shift4's chargeback team stated they can email them with documentation showing he received the services he paid for. Vinny stated they no longer have the receipts but may be able to get video of the individual taking all of the alcohol that he paid for.
5 Jan 15 2025 Maddie Bar Manager Contact Number 217-294-3193
6 Jan 13 2025 Alexander Wilkins Tiffany called regarding changing banking information with Skytab. Checking to see what Skytab would need and how to change banking information.
7 Nov 05 2024 Charlotte Groff Tammy called and had a bunch of questions about her reports and where the totals are coming from and what they mean. I conferenced her in with Shift4 (Victoria) to get her some answers. Shift for Case Number Case # 00290677
8 Jul 30 2024 Alexander Wilkins Tiffany Manager Contact Number - 2172545072
9 Feb 21 2024 Charlotte Groff SkyTab equipment was shipped to Impact today. Tracking numbers are: 1Z05073E0351352325, 1Z05073E0350248931, 1Z05073E0351026544, 1Z05073E0349785158, 1Z05073E0351624764, 1Z05073E0349645371, 1Z05073E0351946989, 1Z05073E0351629590
10 Dec 26 2023 Charlotte Groff Shift4 - SkyTab POS (X2), 2 Kitchen Printers, 4 Mobile Devices - Advantage program 4% - Batch 6:30AM Est

Owner 1 Information

Owner 1 Information