Merchants

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Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Received Date

Approved Date

Activation Date

Closed Date

Product Type

Status

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Download	Notes *	Status	Date
		Pre App
		Voided Check
		DL
		Business Tax License

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Luke's Burger, LLC Accounts

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

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on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

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on all Newly Inputted Accounts

Agent 3 Receives

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on all Newly Inputted Accounts

Agent 4 Receives

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on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

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on all Newly Inputted Accounts

Agent 3 Receives

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on all Newly Inputted Accounts

Agent 4 Receives

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on all Newly Inputted Accounts

Merchant *

Month *

Year *

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

%

Swipe

%

Keyed

%

Average Ticket

Telephone Order

%

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Date

Reminder Date & Time

Employee

Notes

Sr. No.	Date	Reminder Date	Employee	Note	Action
1	May 08 2025		Alexander Wilkins	Per Dee and Emily due to Luke's behavior over the phone, any Skytab issues the merchant has should be directly pointed to Skytab Support. We will no longer be servicing any issues he has.
2	Jun 11 2024		Alexander Wilkins	Called merchant regarding issues with Reports showing the clock in and clock out time. When previously emailed regarding the issue merchant stated they did not have time to be on the phone to fix the issue and they just wanted it fixed. Clarified what the issue was with merchant and let him know I would call back shortly with next steps to get issue resolved. Called back and let merchant know on my side and Skytab's side we could see the clock in times and that a picture showing exactly what he was looking at was requested to fix the issue. Merchant got angry and yelled over the phone before promptly stating they would keep doing it the way he was as it is and dropped the call.
3	Mar 15 2024		Alexander Wilkins	Travis called for merchant, stated that the KDS has been receiving orders but not getting the items on the KDS, only modifiers. Called Shift 4 support to request a swap for a new KDS and they stated to get pictures of the order on the POS and KDS respectively.
4	Feb 06 2024		Mike Thomas	Merchant did not receive paper for A800 that they ordered. Called Shift 4 they are sending a case of paper at no charge and no shipping. TT Ben at Shift 4
5	Feb 01 2024		Alexander Wilkins	Spoke to Travis regarding Luke's. Stated the merchant's servers could not make payments on other server's tickets. Went in to lighthouse and changed the servers access from restricted to Cashier.
6	Jan 18 2024		Charlotte Groff	Travis texted me and asked me to find out what time Lukes will get their deposit today. I called Shift 4 customer service and spoke to Jamie. He could not tell me what time the deposit would be sent because they send them all through out the day. Shift 4 does not send all deposits at one time each day. He mentioned that the merchant is on 24 hour funding and that he should have his deposit within 24 hours after his batch closes. With Luke's batch time being set to 10:45pm Eastern time, their system is likely to miss closing the batch at it's specified time because it's not on the hour. Their recommendation is to set the batch to a time that does not have minutes, id 8:00pm or 9:00pm. On the 17th, the day I had the batch changed to 10:45 their system missed closing the batch and it wasn't closed until 11:33pm - which is past the deadline for NDF. I called Travis back and explained all of this and he said to just leave the batch at 10:45 for now until we can figure something else out.
7	Jan 17 2024		Charlotte Groff	Received a text message from Travis asking to change Luke's batch time to 10:59. After I spoke to Allison at Shift4, she said that 10:59pm was right on the cusp of the deadline of 11:00pm to receive NDF. Called Travis back and suggested we set the batch time to 10:45pm instead. I called Shift 4 back and had them change it to 10:45 effective with today's batch.
8	Jan 14 2024	Jan 16 2024 10:00am	Charlotte Groff	Did not get a deposit. TT Rosie @ S4 and missed Batch time of 11ET. S4 Ticket # 3232835. TT Travis, and we decided to Schedule Batch Time to 10:59 CT, since they close any 9CT/10ET.
9	Dec 13 2023		Charlotte Groff	Tracking numbers for SkyTab equipment being shipped to Impact. 1Z05073E0351754641, 1Z05073E0349523252, 1Z05073E0350372869, 1Z05073E0350403478, 1Z05073E0351715086
10	Oct 31 2023		Charlotte Groff	SHIFT4 - SkyTab - IBUXX

Application Type

Discount

Business Type

MCC Code

Visa/MC/Discover Rate Category

Base/Qualified (%)

Mid Qualified (%)

Non Qualified (%)

Base Debit- Non Pin Debit(Sig Debit Rate) (%)

Rewards Discount (%)

Statement Fee

Card On File Fee

PCI Fee

Non PCI Compliance

Authorization Fee

Per Item Fee

EBT Fee

FNS/EBT Number

Pin Debit Item Fee

Pin Debit Discount

Amex Opt Blue Rate

Base/Qualified Rate (%)

Mid Qualified Rate (%)

Non Qualified Rate (%)

Program Cost Opt Blue (%)

Authorization Fee

Per Item Fee

Other Monthly Fee

Ancillary Fees

Batch Fee

Retrievel Fee

Chargeback Fee

ACH Change Fee

Voice Auth Fee

Gateway Monthly Fee

Setup Fee

Owner 1 Information

Officer/Owners Name

Title

Social Security

Form of ID

ID #

Issue Date

Expiration Date

State

DOB

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address

Home city

Home state

Home country

Home zip

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

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