Merchants

Back

Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Received Date

Approved Date

Activation Date

Closed Date

Product Type

Status

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Download	Notes *	Status	Date
		Pre App
		Voided Check would not upload due to size
		DL would not upload due to size
		Clover Deployment From
		Tobacco Attestation

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Grab & Go Market, LLC Accounts

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Merchant *

Month *

Year *

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

%

Swipe

%

Keyed

%

Average Ticket

Telephone Order

%

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Date

Reminder Date & Time

Employee

Notes

Sr. No.	Date	Reminder Date	Employee	Note	Action
1	May 13 2025		Alexander Wilkins	Resent cancellation form to Kabir/Todd as they have still not cancelled. Merchant emailed regarding their account and equipment. Let them know that Clover equipment is fully paid for and does not need to be returned. Also told merchant to speak with Kabir/Todd if they have any questions.
2	Mar 10 2025		Charlotte Groff	Todd Combs sent an email requesting the Cancellation Request Form to be sent to Kabir. Emailed the form to them and requested it be filled out and signed by the merchant and sent back to me.
3	Dec 09 2024		Alexander Wilkins	4 Hours Behind
4	Dec 13 2023		Morgan Withee	Kabir said the merchant was trying to add in doordash to their clover. Merchant was getting an error from door dash that they couldnt pull the menu and they needed to contact Clover. He also did not have access to order types or online ordering in his clover dashboard. I got logged into their Dashboard to see they are on the register package which does not offer online ordering. I suggested they upgrade their plan to the CSR plan which included online ordering. I gave him the directions on how to do so: He can do that by logging into his dashboard, Account & Setup, Service Plan, Change Plan - CSR. Once he does that he should have door dash reattempt and they should be able to pull the menu.
5	Dec 13 2023		Morgan Withee	Kabir has a login as an admin to their clover - ask him for a login if needed
6	Nov 21 2023		Morgan Withee	Kabir had a question about the back up battery: "My merchant is inquiring about why his backup power on the clover duo didnâ€™t kick in when his power failed the other day. When I looked online it stated that the duo has a 4 hour lithium battery. I looked for tutorials on how to activate it but I didnâ€™t see anything. Do you have any suggestions? My other thought was just to buy a backup battery (net zero) or something similarâ€¦but would prefer to find out why the cloverâ€™s backup didn't work." I responded and let him know: "Okay, I have a better understanding of what this lithium battery is for now. This 4-hour lithium battery is not meant for the merchant to use without power. This protects the device against tampering. The backup battery should last if you are in the middle of a transaction. However, it is not meant to keep the device on when there is no power at all. If they need something like this a flex would be a better option as this can run without being plugged in and runs off the battery and/or cellular if needed. If they lose power often then I would suggest a backup battery such as net zero. But those backup batteries don't stay on for a huge period of time either. Is losing power a common occurrence for this merchant? Did their old Clover stay on after power was lost? " Waiting to hear back to see if he needs any more help

Application Type

Discount

Business Type

MCC Code

Visa/MC/Discover Rate Category

Base/Qualified (%)

Mid Qualified (%)

Non Qualified (%)

Base Debit- Non Pin Debit(Sig Debit Rate) (%)

Rewards Discount (%)

Statement Fee

Card On File Fee

PCI Fee

Non PCI Compliance

Authorization Fee

Per Item Fee

EBT Fee

FNS/EBT Number

Pin Debit Item Fee

Pin Debit Discount

Amex Opt Blue Rate

Base/Qualified Rate (%)

Mid Qualified Rate (%)

Non Qualified Rate (%)

Program Cost Opt Blue (%)

Authorization Fee

Per Item Fee

Other Monthly Fee

Ancillary Fees

Batch Fee

Retrievel Fee

Chargeback Fee

ACH Change Fee

Voice Auth Fee

Gateway Monthly Fee

Setup Fee

Owner 1 Information

Officer/Owners Name

Title

Social Security

Form of ID

ID #

Issue Date

Expiration Date

State

DOB

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address

Home city

Home state

Home country

Home zip

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

Cancel