Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Becky J Sptizer Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 May 22 2025 Mike Thomas Walked Becky through a void
2 Mar 10 2025 Alexander Wilkins Merchant found that the battery had been unplugged from terminal somehow. They were able to get the battery reconnected.
3 Nov 18 2024 Alexander Wilkins Spoke to merchant, informed merchant on how to do tip adjust on the Dejavoo P3. Merchant stated if they have any further issues they will let us know.
4 Oct 17 2024 After speaking with Emily and Kamal, Kamal was able to find a Dejavoo P3 that takes a SIM card and has ordered one. We will keep the same pricing of $50.00 / mo for the equipment
5 Oct 17 2024 Charlotte Groff Becky called and said that the terminal is back to dropping communication again. It's doing the same thing that it was doing on Friday when she worked with Mike. She wants a new terminal, preferrably not a Valor brand. She said that it's getting to the point that her customers are getting upset because they have to go get cash.
6 Oct 11 2024 Mike Thomas TT Becky gave David ma new SIM card for her to try, the old one keeps dropping communication
7 Aug 29 2024 Mike Thomas TT Becky updated term to WP
8 Feb 09 2024 Mike Thomas TT Becky we got terminal back to where she can use it (was stuck on processing) she didn't want to do anything else to the terminal until Monday
9 Dec 06 2023 Morgan Withee TT Becky her terminal won't batch. I let her know about the valor issue with batching. I told her to try again in a few hours. She will call back if she has any issues.
10 Oct 06 2023 Morgan Withee Got signed form back to update their monthly fees to $50 a month. I have submitted this to iso client services.
11 Oct 05 2023 Charlotte Groff corrected email address - Merchant wanted to move forward with the VL110 Cellular terminal so that she could get rid of her dedicated dial up line. She was quoted $50.00/month (currently paying $40.00/mo - a $10 increase). She was told that if she will get internet we will lower that monthly fee back down to $39.95/month
12 Sep 28 2023 Charlotte Groff the VX520 terminal went out so since it's an end of life terminal, we gave merchant the Desk 3500 back. David Copeland is telling her that if she wants to stay on dial up that this is the only terminal left that will do dial up and is not end of life. If she doesn't like this terminal, her only other option is to go with a VL110 for cellular or a mobile device/dongle.
13 Aug 01 2023 TT Becky she wanted the tip after sale removed. We called in to tech support and they did an update to same TID which caused it to batch on it's own. We have put in a request to get all card numbers and exp dates fr all transactions
14 Aug 01 2023 TT David wlaked through a sale and setllement on Desk 3500
15 Aug 01 2023 VANTIV-VX520

Owner 1 Information

Owner 1 Information