Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Laura called this morning and said that 3 of her customers' transactions had been duplicated. All were processed on the VT. I did see all 3 duplicates and walked her through running a refund on each one.. The duplications were caused by issues that Swipe Simple had on 3/9/23
2 Aug 01 2023 Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file
3 Aug 01 2023 User: Charlotte Goff -> Notes: TT Martha. She emailed a copy of a receipt to show that the terminal was cutting of the first letters on the far left and the last letter on the far right. Tried changing the font size to small and the issue still existed. Uninstalled and reinstalled the SwipeSimple app and the issue still existed. Finally after unplugging the terminal and plugging it back in the issue went away.
4 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Tanya - she was asking if she could check her batch for earlier in the week to make sure it had batch. I informed her that we checked it for her but that going forward she needs to make sure that she checks it every day.
5 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Sent 5 additional card readers
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Corrected phone number that prints on receipt
9 Aug 01 2023 Mike Thomas User: Mike Thomas from Tech Support - Notes: Ordered 3 ribbons and mailed sticker and QRG.

Owner 1 Information

Owner 1 Information