Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file
2 Aug 01 2023 TT Donna she says Branch 95 has closed
3 Aug 01 2023 User: Charlotte Goff -> Notes: The transaction Cara was trying to void is from 2/8/22 for $265.77 on Card # 1075. She entered the incorrect amount is the reason for the void
4 Aug 01 2023 User: Charlotte Goff -> Notes: TT- Cara - unable to void a transaction - Void option is there but when pressing the Void and confirming to Void it says Unable to Void this Transaction. This was done on the virtual terminal. Called Swipe Simple and spoke to Alyssa - she said it was a restriction on the cardholders account from their issuing bank and that the cardholder needs to call their bank to have that released. Called Swipe Simple back and spoke to Eric - he asked for the transaction number and said that he would have to send this over to the Engineering dept and they would get back to me within 24 hours. Morgan calling Maria at Swipe Simple to get better assistance.
5 Aug 01 2023 User: Charlotte Goff -> Notes: TT- Jeff - he said for the last couple days his terminal has said not allowed to process on this account. I had him go to the Settings/Merchant Account and the terminal was pointed to the Mobile #95. Had him change that to Terminal #95 and he was good to go after that
6 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Dana - called in to say they finally got their wifi back and that he needed the login and password for the terminal. Helped him get logged in and made sure the terminal was set for the 095 terminal instead of the 095 mobile.
7 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay
9 Aug 01 2023 User: Pennye McAnulty -> Changed : DDANumber FROM 003270591623 TO 8026368627
10 Aug 01 2023 User: Pennye McAnulty -> Changed : RoutingNumber FROM 061000052 TO 031207607
11 Aug 01 2023 User: Pennye McAnulty -> Changed : BankPhone FROM 904-433-8071 TO
12 Aug 01 2023 User: Pennye McAnulty -> Changed : BankName FROM Bank of America TO
13 Aug 01 2023 User: Pennye McAnulty -> Notes: updated tax id
14 Aug 01 2023 User: Pennye McAnulty -> Changed : Tax ID FROM 54-0141190 TO 45-2494422
15 Aug 01 2023 User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562
16 Aug 01 2023 Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Linda, reload T380...transaction recall issues.

Owner 1 Information

Owner 1 Information