Merchants

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Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Received Date

Approved Date

Activation Date

Closed Date

Product Type

Status

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Download	Notes *	Status	Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Merchant *

Month *

Year *

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

%

Swipe

%

Keyed

%

Average Ticket

Telephone Order

%

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Date

Reminder Date & Time

Employee

Notes

Sr. No.	Date	Reminder Date	Employee	Note	Action
1	Dec 04 2023		Charlotte Groff	Spoke to Erica - she ran a transaction on 11/29/23 for $2522.33 on card 9446 on the terminal. The terminal lost communication during the transaction so she tried to run it on the VT. She got declined. Cardholder called his bank and they said they approved the transaction. I checked in SS and only saw the declined transaction but IQ Authorization log is showing the approved transaction in addition to showing the declined one. Emailed GEM team to have the transaction rekeyed so that merchant will be paid and cardholder will be billed.
2	Aug 01 2023			Gave merchant user and password for terminal she got logged in
3	Aug 01 2023			Spoke with Alva due to batch close error. Trans $466.20 card 466.20 was paid by check after the card was ran in terminal holding up the batch. Called TSYS due to the batch close error that kept coming up and they in fact said it was successful so I checked this morning to see if it batched in the system and it did. Batch closed successfully.
4	Aug 01 2023			Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file
5	Aug 01 2023		Mike Thomas	User: Mike Thomas -> Notes: TT Stephanie walked her through sending a diagnostic report to Swipe Simple.
6	Aug 01 2023			User: Emily Karawadra -> Notes: Another offline approval. Wifi issues at branch. Transaction total $738.37 verified with Tsys it did get approved. Advised stephanie that she will see in her deposit tomorrow.
7	Aug 01 2023		Mike Thomas	User: Mike Thomas -> Notes: Checked IQ this morning and the transaction for $1025.62 did settle but is not in SS. I called Stephanie and told her my findings.
8	Aug 01 2023		Mike Thomas	User: Mike Thomas -> Notes: TT Stephanie she ran a transaction for $1025.62 that was approved but could not print a receipt (transaction could not be found) TSYS can see the approval (043990) but it is not in Swipe Simple. Called Swipe Simple and they are researching it on ticket # 200602
9	Aug 01 2023			User: Charlotte Goff -> Notes: TT - Stephanie - Customer called the branch to say he had been double charged $244.61 - Card 5896 from 11/1921 & 11/21/21. I can see the transaction in Swipe Simple on 11/18 and 11/19. Confirmed that both transactions had been paid to Binswanger as well. She will issue customer a refund
10	Aug 01 2023			User: Charlotte Goff -> Notes: TT Cody and he was getting invalid user or password trying to log into his Swipe Simple app on his phone. Confirmed that he was using the correct user ID and password. His account was locked so told him to use the forgot password to get his password reset so he wouldn't have to wait the 10 minutes for it to unlock.
11	Aug 01 2023			User: Charlotte Goff -> Notes: During daily audit 10/27 was not showing batched. Called Branch and spoke to Stephanie. She said there was a batch receipt on the terminal when they opened this morning.
12	Aug 01 2023		Mike Thomas	User: Mike Thomas -> Notes: Added CCUser01702 and shipped card reader FedEx ground
13	Aug 01 2023			User: Charlotte Goff -> Notes: TT Stephanie - she needed to know how to key a refund on her terminal. Walked her through the process and refund was approved and receipt printed.
14	Aug 01 2023		Morgan Withee	User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173
15	Aug 01 2023			User: Pennye McAnulty -> Notes: Updated tax id
16	Aug 01 2023			User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562

Application Type

Discount

Business Type

MCC Code

Visa/MC/Discover Rate Category

Base/Qualified (%)

Mid Qualified (%)

Non Qualified (%)

Base Debit- Non Pin Debit(Sig Debit Rate) (%)

Rewards Discount (%)

Statement Fee

Card On File Fee

PCI Fee

Non PCI Compliance

Authorization Fee

Per Item Fee

EBT Fee

FNS/EBT Number

Pin Debit Item Fee

Pin Debit Discount

Amex Opt Blue Rate

Base/Qualified Rate (%)

Mid Qualified Rate (%)

Non Qualified Rate (%)

Program Cost Opt Blue (%)

Authorization Fee

Per Item Fee

Other Monthly Fee

Ancillary Fees

Batch Fee

Retrievel Fee

Chargeback Fee

ACH Change Fee

Voice Auth Fee

Gateway Monthly Fee

Setup Fee

Owner 1 Information

Officer/Owners Name

Title

Social Security

Form of ID

ID #

Issue Date

Expiration Date

State

DOB

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address

Home city

Home state

Home country

Home zip

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

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