Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Fat Kids Sports Bar LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Jan 11 2024 Charlotte Groff Spoke to Angie - they want to convert to IBuxx with a 3.5% rate. Got approval from Emily. Filled out application and sent for signature.
2 Aug 01 2023 User: Charlotte Goff -> Notes: Angie called in and said that she'd been set up with Surcharging and couldn't remember if it was 2% or 3% and wanted to change it. After speaking to her for a minute I realized that she's imposing a minimum of $15.00. Any transactions that she has over $15.00 gets the surcharge. I talked to her about our IBUXX program and told her that she would have to change platforms and terminals but that we could set her up with the basic terminal for $19.95 per month and her customers would pay all of her processing fees. She said she would talk to her husband about it and call us back if that's what they want to do.
3 Aug 01 2023 User: Leah Faber -> Notes: TT Angie regarding pulling statements. I walked her through the process on IQ.
4 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Programmed VX520 and shipped Fed Ex Ground
5 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Emailed invoice for new VX520
6 Aug 01 2023 User: Pennye McAnulty -> Notes: Talked to Angie they are receiving settlement rejects. I sent a request to ISO Clients to get the funds sent out.
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Set up USA ePay
8 Aug 01 2023 User: Pennye McAnulty -> Notes: Completed the download for the merchant to be able to accept chip cards.
9 Aug 01 2023 User: Pennye McAnulty -> Notes: TT Angie. The terminal is not set up for chip cards. We called Tech support they need to do an update on the terminal. She is going to call back in the morning to do the update.

Owner 1 Information

Owner 1 Information