Merchants

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Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Received Date

Approved Date

Activation Date

Closed Date

Product Type

Status

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Download	Notes *	Status	Date
		Bank Letter
		Business Verification
		DL
		Internet Banking
		Pre App
		Secure Bankcard
		Signed App

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Active

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

SN - 118214104867

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Grady D Mathis Jr Accounts

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Merchant *

Month *

Year *

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

%

Swipe

%

Keyed

%

Average Ticket

Telephone Order

%

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Date

Reminder Date & Time

Employee

Notes

Sr. No.	Date	Reminder Date	Employee	Note	Action
1	Jun 02 2025		Alexander Wilkins	Spoke to Del, currently does not have his deposit from the 30th. It does show in Pioneer that his deposit was sent.
2	Feb 24 2025		Alexander Wilkins	Spoke to Grady, is extremely unhappy with when he is receiving his deposits. Said today 02/24/2025 that he still has not received his deposit at 3:30 CST. Has decided most likely going to cancel his account in the near future.
3	Jan 03 2025		Charlotte Groff	spoke to Grady - he was questioning why his deposits have been getting later and later in the day before they get to his account. I explained that some processors float the funds to get the merchants paid early in the mornings and others do not. Gave him the option of switching over to WorldPay but did tell him about the difference in how WP pays by depositing the gross and then debiting the fees separately. He said he'd think about switching to WP and let us know.
4	Nov 22 2024		Alexander Wilkins	Del currently using EPI - 2313142413 as a VT as they are experiencing internet issues and unfortunately cannot use their new terminal. Old terminal has been received.
5	Nov 21 2024		Alexander Wilkins	Spoke to Del, was having an issue with a transaction. Transaction had an incorrect CVV. Informed Del to get the card information and try again. Successful transaction.
6	Nov 21 2024		Alexander Wilkins	Original VL100 replace with new VL100. Original VL100 returned.
7	Nov 20 2024		Alexander Wilkins	Spoke to Travis, stated the merchant's VL100 will not connect to ethernet, wifi, or hotspot. Called Valor and they dictated that the device needs to be replaced. Requested VAR to replace old VL100 with a new VL100.
8	Nov 20 2024			TT Dale terminal nor connecting. Will contact internet provider to make sure all ports are unblocked
9	Oct 30 2024		Alexander Wilkins	Spoke to merchant, the merchant stated that they are getting their deposits later and later into the day starting over the summer. Informed merchant that SBC has been sending their deposits out on time like normal and that it may have to do with with the deposit between when it is sent and when it is received. Merchant understood and I let him know if he does not get his deposits before 4PM there may be an issue and to let us know.
10	Jul 11 2024		Mike Thomas	TT del terminal not connecting to ethernet..reset terminal...now working!
11	Dec 18 2023		Charlotte Groff	Grady called in and said that he has not received Friday's deposit in his bank account as of yet. He said that normally it's in there by now. I check Pioneer and the deposit did go today and told him that if it wasn't there in a little while to call me back and I'd give him the ACH trace information. He said he'd check back in a little bit.
12	Oct 31 2023		Charlotte Groff	Grady called and was getting a connect error on the Valor 100. Had him unplug the terminal and then plug it back in and he was able to run a transaction successfully then.
13	Aug 01 2023			TT Travis wanted option to bypass cash discount turned on. Done
14	Aug 01 2023
15	Aug 01 2023			SBC- IBUXX- 3.95%- Valor 100- IP- Batch time 6:00pm Central- NDF

Application Type

Discount

Business Type

MCC Code

Visa/MC/Discover Rate Category

Base/Qualified (%)

Mid Qualified (%)

Non Qualified (%)

Base Debit- Non Pin Debit(Sig Debit Rate) (%)

Rewards Discount (%)

Statement Fee

Card On File Fee

PCI Fee

Non PCI Compliance

Authorization Fee

Per Item Fee

EBT Fee

FNS/EBT Number

Pin Debit Item Fee

Pin Debit Discount

Amex Opt Blue Rate

Base/Qualified Rate (%)

Mid Qualified Rate (%)

Non Qualified Rate (%)

Program Cost Opt Blue (%)

Authorization Fee

Per Item Fee

Other Monthly Fee

Ancillary Fees

Batch Fee

Retrievel Fee

Chargeback Fee

ACH Change Fee

Voice Auth Fee

Gateway Monthly Fee

Setup Fee

Owner 1 Information

Officer/Owners Name

Title

Social Security

Form of ID

ID #

Issue Date

Expiration Date

State

DOB

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address

Home city

Home state

Home country

Home zip

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

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