Merchants

File here * Download Notes * Status Date

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Basic Energy Inc Accounts

Default Setup

Processor wise Setup


Merchant CMS

%
%
%
%
  
  
  

Sr. No. Date Reminder Date Employee Note Action
1 Apr 28 2025 Alexander Wilkins Got the merchant's USAePay account login, the username is energy2818. They can reset their password via the login screen.
2 Jan 24 2024 Charlotte Groff Aashish called and wanted to know what he needs to do to get his USAePay account reactivated. I check his MID in NPCrm and it was still active on Vantiv system. I called USAePay and they said that they can reactivate the account and asked me to send an email to [email protected] with the request to reactivate. I sent the email and then called Aashish back to let him know the status. USAePay did say that it could take up to 24 hours but they would request a rush on the request. Also corrected Aashish's email address.
3 Jan 23 2024 Mike Thomas Merchant called concerning a $30,021.02 transaction on card ending in 3310. I searched from 1/1 until 1/23 and didn't see any transactions on that card
4 Sep 22 2023 Sep 22 2023 Mike Thomas Closed USA ePay account. Never processed.
5 Aug 01 2023 User: Kay Arpin -> Changed : MO Percent FROM 0 TO 100
6 Aug 01 2023 User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 350000
7 Aug 01 2023 User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 3000
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Set up USA ePay console 2

Owner 1 Information

Owner 1 Information