Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of The Bird Dog Foundation Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Apr 03 2025 Charlotte Groff Received notification that WP has cancelled this account
2 Mar 31 2025 Charlotte Groff WP refused to cancel the account because their Cancellation request form was not signed. Didn't even know they had a form now. But sent the form via Docusign to Tonya for her to sign.
3 Mar 26 2025 Charlotte Groff We moved merchant to SBC for IBuxx. Got Tonya to send us an email asking to cancel this account. Received email to cancel and submitted it to WorldPay.
4 Aug 29 2024 TT Tonya, comms error we reset terminal and ran a transaction. She is going to call me in the AM if any issues
5 Feb 29 2024 Mike Thomas TT Tricia walked her through a settlement. they are using ethernet to settle
6 Jan 01 1970 TT Tonya she is having comms issues when she tried to settle. The batch is too big to settle over dial (it hasn't batched for about a week) we tried connecting to ethernet but she doesn't have a cable. The terminal is going to offline when using dial. She will contact her phone carrier. I'm call Tricia to see if she can go there and assist.
7 Aug 01 2023 Terminal would not power up, but when she was waiting on the phone transfer it came on.
8 Aug 01 2023 User: Charlotte Goff -> Notes: Tonya wanted to know how much processing fees would be charged to a Mastercard holder for a $2000.00 donation. I told her it was really hard to determine the exact amount that would be charged because there are so many variables but I suggested she just tell him 2% and that may or may not cover every penny of fees for that one transaction.
9 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Ruth Pierce and she said that her old fashioned cash register system recently broke and she would like recommendations on a new cash drawer type system that is very simple to use. Checking with Morgan on her thoughts.
10 Feb 06 2023 Feb 06 2023 Terminal would not power up, but when she was waiting on the phone transfer it came on.
11 Oct 06 2022 Oct 06 2022 Tonya wanted to know how much processing fees would be charged to a Mastercard holder for a $2000.00 donation. I told her it was really hard to determine the exact amount that would be charged because there are so many variables but I suggested she just tell him 2% and that may or may not cover every penny of fees for that one transaction.
12 Jun 17 2021 Jun 17 2021 TT - Ruth Pierce and she said that her old fashioned cash register system recently broke and she would like recommendations on a new cash drawer type system that is very simple to use. Checking with Morgan on her thoughts.

Owner 1 Information

Owner 1 Information