Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Victory Health of Oneonta LLC Accounts

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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Apr 10 2025 Alexander Wilkins Spoke to Jennifer, she stated she had just taken a card however she did not know what customer it was. She wanted to know if we can check the cardholder name. Told her unfortunately we cannot see the cardholder's name.
2 Apr 24 2024 Charlotte Groff Updated EIN number per Jennifer. The one that was given to us on the pre-app belongs to one of their other locations.
3 Aug 01 2023 Called Jennifer back to let her know that Discover network is down.
4 Aug 01 2023 Had trouble with a Discover card but can't tell me the exact response. She will call the office the next time she has a Discover if it fails
5 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Jennifer she is now using S80. Advised her she would be paying the 3.95 on the transactions already ran today.
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Shipped terminal FedEx 2 day delivery with New Hope terminal
7 Aug 01 2023 User: Charlotte Goff -> Notes: Tricia called in and said that there was a transaction for $10 Card # 9454 that got a Decline Gateway response and wanted to know if it was a true card decline or a gateway issue. Called USAePAY and they did have a very brief outage that lasted 3 minutes from 12:07 - 12:10 PST which was around the time this card was taken.

Owner 1 Information

Owner 1 Information