Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Callin All Paws LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Dec 04 2024 Alexander Wilkins Merchant stated that they were having trouble with PCI Compliance login. Sent merchant an email with PCI information including SBC PCI Compliance phone number and to let us know if there are still any further issues.
2 Oct 28 2024 Charlotte Groff Spoke to Lynn - added Jamie Holley as a contact person and also set her up with a user for Swipe Simple so that she can run card on file transactions.
3 Sep 17 2024 Mike Thomas Shipped 2 B250 card readers
4 Sep 09 2024 Mike Thomas TT Lynn helped her reset her password
5 Mar 20 2024 Charlotte Groff Glenda called asking about her deposit for 3/18/24 that did not hit her bank yesterday. I informed her of the NCR issue with the file transmission and the delay in deposit for that day. I gave her the deposit amount which consisted of 3/18 & 3/19 added together and told her it would hit her bank today
6 Dec 08 2023 Charlotte Groff Lynn called and said that she's getting "errored" on every transaction she tries to put through her reader. I sent her the Firmware update instructions and told her she needs to do the firmware update that Swipe simple mentioned.
7 Aug 01 2023 Lynn Called in inquiring about an email about PCI compliance and she wasted to make sure it wasn't fraudulent. We assured her that it was legit and that this needed to be done in order to stay compliant.
8 Aug 01 2023 Glenda called and needed to void a transaction. I walked her through the void of $135.14

Owner 1 Information

Owner 1 Information