Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Jeanine's Cafe Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Nov 07 2023 Mike Thomas She called back and its working now she wrote down wrong card number
2 Nov 07 2023 Nov 08 2023 Mike Thomas Owner called in and said they can't run amex still. I just walked her through it and it won't take a 4 digit cvv code. It will only take 3 digits which tells me the entitlements have not been updated.
3 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Did not get the Elavon account shut down in time so they were billed for the month of Feb for a total of $106.10 due to PCI noncompliance. We will refund the total amount via ach tomorrow.
4 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Called Travis to let him know AMEX was added no additional programming needed for terminal
5 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Travis called he stated that Amex is not working. I looked at npcrm and for some reason they did not build it out for amex. I looked at app and see it should be set up for amex. Calling Gem Team to get it added
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Travis and verified they are now using the new terminal
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 and shipped FedEx ground
8 Aug 01 2023 User: Charlotte Goff -> Notes: Vantiv - Traditional; Converted them from Elavon
9 Aug 01 2023 User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 2
10 Aug 01 2023 User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 98
11 Aug 01 2023 User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 25000.00
12 Aug 01 2023 User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 300000.00
13 Aug 01 2023 User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 10

Owner 1 Information

Owner 1 Information