Merchants

File here * Download Notes * Status Date

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Drs Smith & Tutor Accounts

Default Setup

Processor wise Setup


Merchant CMS

%
%
%
%
  
  
  

Sr. No. Date Reminder Date Employee Note Action
1 Jan 21 2025 Received letter to cancel both Drs Smith and Tutor locations. Submitted to WorldPay support email address.
2 Jan 21 2025 Stacey called and said she had talked with Alex regarding the cancellation of this account. They closed this account due to partners changing. They have a Pax S80 terminal so I told them there was no need to send the terminal back since it's end of life. I did tell her that we do have to have an email from Dr. Smith stating name of his business, MID, business address and Tax ID and the fact that they've closed their business.
3 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Cat updated terminal to accept tap transactions
4 Aug 01 2023 User: Charlotte Goff -> Notes: Jeanie called in and said that her co-workers couldn't remember if they batched out for the 9th - 11th while she was out on vacation. I checked in IQ and there were no settlement record but confirmed that the authorization amounts we showed for each day matched her totals that she has. She will run the batch tonight to close out all the days
5 Aug 01 2023 User: Charlotte Goff -> Notes: Jeanie called in saying she received an email about becoming PCI compliant and wanted to know if it was from her old processor or the new one. I asked her for the MID on the email and she gave me last 4 digits of 3089. I informed her that the email is from the new processor and that she will need to become compliant for both of their locations or she will start receiving a high monthly fee for non-compliance. Told her how to get started and she said she'd take care of it.
6 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Jenni called in she ran a test transaction and it was asking her questions. I let her know that happens sometimes with corporate cards just enter through and it should process normally
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Jenni advised her that the password for a VOID is the current date.She is now using the PAX S80
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Downloaded PAX S80
9 Aug 01 2023 User: Charlotte Goff -> Notes: Vantiv; Traditional; Conversion from Elavon + name change;
10 Aug 01 2023 User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 1
11 Aug 01 2023 User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 99
12 Aug 01 2023 User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 15000
13 Aug 01 2023 User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 280000
14 Aug 01 2023 User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 600

Owner 1 Information

Owner 1 Information