Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Mid South Small Engines Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 User: Charlotte Goff -> Notes: Sent Elavon the change form to change bank accounts 12/17/21. I also changed the banking info in this system.
2 Aug 01 2023 User: Charlotte Goff -> Notes: Jay called in and said that they have had fraud going on in their bank account so they had to close that bank account and open a new one.. I emailed him the change form for Elavon and he will get it filled out and sent back to us with a voided check.
3 Aug 01 2023 Dee Karawadra User: Dee Karawadra -> Notes: Angie called in to see if theres anything they can do to get money back from their chargebacks on fraud. I told her there was no way. Again advised on not taking phone orders if they do require id at pick up and swipe card then
4 Aug 01 2023 Dee Karawadra User: Dee Karawadra -> Notes: They were hit with phone fraud 3 chargebacks on a stolen card. They do not have any documentation to help fight this. Educated that all keyed cards are at 100% risk to them moving forward.- EmilyK
5 Aug 01 2023 User: Aimee Jones -> Notes: Merchant contacted Emily regarding a suspicious transaction. I called Elavon. Elavon gave me a 800 number to give to the merchant and have the merchant mention Code 10. Gave merchant the 800 number they would need to call in case of a suspicious transaction.
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 IP SN: 262-965-829

Owner 1 Information

Owner 1 Information