Merchants

File here * Download Notes * Status Date

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Kalb Equipment Inc Accounts

Default Setup

Processor wise Setup


Merchant CMS

%
%
%
%
  
  
  

Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 returned VX520 checked for open batches. Elavon
2 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT John keyboard was locked....unlocked...now working properly
3 Aug 01 2023 User: Cheri Hansen -> Notes: Need EIN
4 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Kamal brought new terminla to kalb equipment. We had some issues at first getting it to download due to settlement issue. We called tech support (Lori) and she helped us get the old terminal settled and the new terminal downloaded. All is good. If they continue to see errors with processing then it is a Comcast issue and they need to call Comcast and ask if there is an outage in the area? They are having troubles getting their credit card terminal to connect properly. Comcast should be able to help from there.
5 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Download File # 22432983 for VX520
6 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Jake called back the terminal is still having issues. Terminal says: connect error ttc error 100 500 43. I have Elavon (Jeremy) on the line to assist in figuring out if they need a new terminal. Jeremy said it sounds like a connectivity issue. He had him reset router and terminal. Terminal ran one transaction fine then gave same error message. Going to bring another terminal out there to see if that is the issue.
7 Aug 01 2023 User: Emily Karawadra -> Notes: had power outages machine keeps having to plug back up to work. Hes going try reset his modem and call back.
8 Aug 01 2023 User: Aimee Jones -> Notes: Please disregard last notes. Wrong merchant.
9 Aug 01 2023 User: Aimee Jones -> Notes: Merchant contacted Emily regarding a suspicious transaction. I called Elavon. Elavon gave me a 800 number to give to the merchant and have the merchant mention Code 10. Gave merchant the 800 number they would need to call in case of a suspicious transaction.
10 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT John needed password to do a refund
11 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes:
12 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT John needed password to do a refund
13 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Jay needed totals from 4/10/20 22 transactions for $11813.64
14 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 IP SN: 263-052-995
15 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 85
16 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 250,000
17 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 3,000,000
18 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 100.00

Owner 1 Information

Owner 1 Information