Merchants

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Bank 2 Information

Overrides who receive partial commission on all of Rachel Kent Accounts

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Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Rachel is going to look at her bank statement and get back with me. We still need to get the Colea form filled out and her marriage certificate to complete the change in vantivs system
2 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: $212.75 deposited on May 5 Trace ID: 242071750958130 $46.00 deposited on March 3 Trace ID: 242071752918814 I am showing that everything has deposited correctly. I sent Rachel an email telling her to call me at her earliest convenience so I can verify what the actual issue is at hand.
3 Aug 01 2023 User: Aimee Jones -> Notes: I contact Rachel and had her to contact the back to see why they were rejecting her funds. They are rejecting the funds due to her name change. I sent her a name change form for me to submit to Vantiv.
4 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Darla called me and said that Rachel had a withdrawal she was concerned about for around $259. I logged into iq and looked at her statements I could not track down this total. I tried to call Rachel but got no answer. I left a voicemail and I sent an email just in case. Waiting to hear back
5 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Bret told me that he did not believe Rachel Kent was set up for Tip Edit. I called GEM Team and they told me that they can go into their settings and change it to tip edit.
6 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Bret told me that he did not believe Rachel Kent was set up for Tip Edit. I called GEM Team and they told me that they can go into their settings and change it to tip edit.
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Shipped B250 Card Reader SN: CHB202910002654 ground
8 Aug 01 2023 User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100
9 Aug 01 2023 User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 1600
10 Aug 01 2023 User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 20000
11 Aug 01 2023 User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 250

Owner 1 Information

Owner 1 Information