Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Hi-Tech Window Tinting Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Feb 12 2024 Alexander Wilkins Spoke to James, requested Merchant Statement for last 3 Months. Provided him with statements from November, December, and January.
2 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT James term gets comm errors...tried new cable resetting router and a full download. No results. He will purchase a Desk 3500 for $234.89. Had profile built and downloaded TID# 19048256 auto close 7:15 pm. Sent invoice
3 Aug 01 2023 User: Charlotte Goff -> Notes: James called and wanted to know why his sales amount didn't match. He had accidentally processed a $295 refund instead of a $295 sale but he was adding it as if it were a sale. Went through all of his tickets with him and had him add them up without the $295 ticket. Then had him subtract the refund and he got what his machine spit out for the batch total. He is going to call the cardholder explain what happened and then run the $295 twice to get his money and actually charge the cardholder.
4 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT James walked him through terminal update
5 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Called James to update terminal...no answer.....no voicemail
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT James says he ran cards totaling $733.00 but batch was only for $293...he ran a transaction of $220.00 as a refund not a sale. Getting full card number so he can rerun that transaction twice.
7 Aug 01 2023 User: Emily Karawadra -> Notes: Waiting on another call from James to insure that he is not missing anything in his batch. -Morgan
8 Aug 01 2023 User: Emily Karawadra -> Notes: Spoke to James yesterday about his missing funds. Found out that his terminal was not set up on Auto settle as it should have been. So although he was set up for next day funding he was not receiving his funds. I got him over to mike to help him turn on the auto settle function
9 Aug 01 2023 User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100
10 Aug 01 2023 User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 80000
11 Aug 01 2023 User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 55

Owner 1 Information

Owner 1 Information