| 1 |
Feb 24 2025 |
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Charlotte Groff |
received email from PCS stating they are closing this account due to inactivity and returned ACH. |
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| 2 |
Dec 09 2024 |
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Charlotte Groff |
received notice that ACH deposits are being returned for closed account. Called the merchant but got voicemail. Left a message for them to call the office. |
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| 3 |
Mar 27 2024 |
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Charlotte Groff |
UPDATED MAILING ADDRESS TO PO BOX 487, ARLEY AL 35541. Mail was being returned |
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| 4 |
Sep 13 2023 |
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Charlotte Groff |
Changed Merchants banking information to Traditions Bank. Received confirmation from PCS that they have changed in their system as well as of today. |
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| 5 |
Sep 11 2023 |
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Charlotte Groff |
Drake called in and said that they need to change their banking information. I sent him the PCS Account update form and told him we would also need a voided check or a letter from the bank. |
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| 6 |
Aug 01 2023 |
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Comms error, reset terminal.... now working |
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| 7 |
Aug 01 2023 |
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Mike Thomas |
User: Mike Thomas -> Notes: Sent request to USA ePay to reactivate account. Will call Byre when ready 205-522-0156 |
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| 8 |
Aug 01 2023 |
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Mike Thomas |
User: Mike Thomas -> Notes: Downloaded FD150 SN: 0000FD500081436 and shipped gFedEx ground |
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| 9 |
Aug 01 2023 |
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Mike Thomas |
User: Mike Thomas -> Notes: Called Rise and requested a file build for FD150 Nashville. They will email me the download info |
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| 10 |
Aug 01 2023 |
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User: Emily Karawadra -> Notes: BryeThe cost of an FD150 terminal is $295.00 plus shipping. This is an updated version of the FD130 you currently have is no longer being sold. If you would like to order this we will send you an invoice and once it's paid we will ship out the equipment! Just let me know how you want to proceed. |
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| 11 |
Aug 01 2023 |
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Mike Thomas |
User: Mike Thomas -> Notes: Called again concerning additional card reader....no answer....left message |
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| 12 |
Aug 01 2023 |
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Mike Thomas |
User: Mike Thomas -> Notes: Called merchant concerning additional card reader...no answer....left message |
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| 13 |
Aug 01 2023 |
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Morgan Withee |
User: Morgan Withee -> Notes: Shipped out terminal |
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| 14 |
Aug 01 2023 |
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Morgan Withee |
User: Morgan Withee -> Notes: Called PCS for Var on this account so we can ship out their FD 130 |
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| 15 |
Aug 01 2023 |
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Morgan Withee |
User: Morgan Withee -> Notes: I got their usa epay account set up. Spoke with Bre on how to download the usa epay app and how to run a transaction they way they are used to doing it with 1 total instead of a total and a tax. Will call back if she has any questions. |
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| 16 |
Aug 01 2023 |
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Dee Karawadra |
User: Dee Karawadra -> Notes: Morgan is settiing up usaepay app will email login info to [email protected] |
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| 17 |
Aug 01 2023 |
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Morgan Withee |
User: Morgan Withee -> Notes: Emily requested I added usa epay var to the account so that they can process over the weekend since their terminal is fried. Called PCS spoek with Danielle she is going to send over the USAepay VAR right away |
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| 18 |
Aug 01 2023 |
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Dee Karawadra |
User: Dee Karawadra -> Notes: Brye called in they had a bad storm and power surge their fd130 is non responsive. We are sending them a swap out. Trying to setup for usaepay for mobile use over weekend |
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| 19 |
Aug 01 2023 |
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User: Pennye McAnulty -> Notes: TT Susan their internet is down and they are going to plug the terminal into the phone jack and try and process. |
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| 20 |
Aug 01 2023 |
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User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100 |
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| 21 |
Aug 01 2023 |
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User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 6000.00 |
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| 22 |
Aug 01 2023 |
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User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 72000 |
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| 23 |
Aug 01 2023 |
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User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 30.00 |
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