Merchants

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Overrides who receive partial commission on all of Advanced Dermatology Skin Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Feb 18 2025 Returned VL100
2 Aug 30 2024 Mike Thomas Sent Kristi return label for Valor terminal
3 Aug 28 2024 Mike Thomas TT Tabitha about updating to WP and she said they weren't using our terminals now, she said she would have Kristi call our office.
4 Jan 08 2024 Mike Thomas TT Tabitha, she says she ran a refund for $75 which I can see and TSYS says was approved by the issuing bank. The customer says that card was cancelled. TSYS says the customer should call the issuing bank for clarification. i advised Tabitha.
5 Jan 05 2024 Charlotte Groff Jennifer called about a couple of transactions that were processed on the Valor yesterday. A lady tried to pay with her HSA card 3234 for $60.00 but it was declined for insufficient funds. So she paid with a different card 5180. Then they refunded the card 5180. It does look like the HSA card was approved for a partial amount of 10.58 (according to IQ Auth Log) but did not settle because Valor reversed the transaction since it was not a full amount.
6 Jan 03 2024 Charlotte Groff Added Shelly Schefke as a contact person and changed Valor Batch reports to be emailed to [email protected]
7 Aug 01 2023 Valor Login for Admin: Username: clockAD , Password: Poplarpike7
8 Aug 01 2023 TT Dana, Tabitha, and Rebecca walked them through set up on VL100 and VT, also added Rebecca as user
9 Aug 01 2023 Charlotte and I downloaded a VL 100 terminal and VL 300 pin pad along with the VT. Mike will get this couriered out via express courier
10 Aug 01 2023 Entered in rate reduction with tonya to go active 3/1/23. attached rate reduction form in documents and merchant file
11 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT DeeDee walked her through adding a user and doing reports by user
12 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Changed open credit policy to no refunds per Emily K.
13 Aug 01 2023 User: Pennye McAnulty -> Notes: Sent paperwork for American Express. Melissa stated the card readers are not taking Mastercard.
14 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Ordered 2 MP200 card readers shipping ground to merchant. (ordered 1/30/18)
15 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Set up USA ePay

Owner 1 Information

Owner 1 Information