Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Hildegard Bensheimer Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Told Mrs. Hilde that I will call her back to confirm her cancellation in 5 business days.
2 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Merchant called very upset. She said she called in October to close her account. The account was never closed. She called again in January on the 9th and spoke to Aimee. She requested a refund for November and December monthly fees and requested to cancel again. Account was still not cancelled. I have gone into NPCrm and requested a 3 month refund for monthly fees and a request to cancel the account.
3 Aug 01 2023 User: Pennye McAnulty -> Notes: Called Hilde on cell regarding reader. It cant be shipped to a po box. Left 2 message last week. her cell is 2073326811.
4 Aug 01 2023 User: Pennye McAnulty -> Notes:
5 Aug 01 2023 User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100
6 Aug 01 2023 User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 4200
7 Aug 01 2023 User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 50000
8 Aug 01 2023 User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 25.00
9 Aug 01 2023 User: Pennye McAnulty -> Notes: Moved to Vantiv put on Swipe Simple.
10 Aug 01 2023 User: Pennye McAnulty -> Notes: Hildegard called in to cancel they changed processors back in November. She is sending something over.
11 Aug 01 2023 User: Christina Sullins -> Notes: Ms. Hilde needed the card number for a transaction of $31.13 that was processed as a refund.

Owner 1 Information

Owner 1 Information