Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of CC Reliable Business Services Inc Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Unlocked keyboard (press 8 enter password and select no)
2 Aug 01 2023 User: Alex Gibson -> Notes: I spoke to Paul with PRM, and he is still waiting to here from Risk regarding the $2,852 return. He said he would contact Risk and get back to me on the status.
3 Aug 01 2023 User: Christina Sullins -> Notes: Refund fraud case # PC 02193230
4 Aug 01 2023 User: Christina Sullins -> Notes: Peggy notified us by email that this account had 4 fraudulent refunds. WE contacted PRM and they are researching. All cards were swiped on terminal 1 and were refunds.
5 Aug 01 2023 User: Christina Sullins -> Notes: Between TT Robin and Peggy, we figured out that the terminals were not on dedicated lines. Peggy will call Robin and explain what needs to happen to avoid the batch failure issue.
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Shipped VX520 next day
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: VX520 s/n 288-652-756
8 Aug 01 2023 User: Christina Sullins -> Notes: OSM# 2525122 for New Schedule A changes for 10/01/15
9 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Request ID: 857485 to add 2 VX520DC
10 Aug 01 2023 User: Christina Sullins -> Notes: Sent Peggy August statment
11 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Robin, needed to know how to get to idle screen after she recycled the power. (select Softpay) She also need to know which key is the alpha key. (alpha key)
12 Aug 01 2023 User: Christina Sullins -> Notes: The terminal line is shared by the fax.
13 Aug 01 2023 User: Christina Sullins -> Notes: Robin is getting Re try again, CE. The terminal is on Ethernet. We tried resetting the terminal and now it won't say sale on the screen. (unplugged power and replugged) Left note for Mike to call them back.

Owner 1 Information

Owner 1 Information