Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Grahams Grill and Grocery Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Sent email to NPC to cancel account per Roger Harding/Chris
2 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Becky, cleared terminal after power failure. This was on 4/25/2016
3 Aug 01 2023 User: Christina Sullins -> Notes: Conferenced Ms. Becky in with Vantiv to switch her machine back to IP.
4 Aug 01 2023 User: Christina Sullins -> Notes: Conferenced Ms. Becky with Vantiv to fix her IP settings. Her internet was down 03/17/16. Her internet is still down. She will have to wait.
5 Aug 01 2023 User: Christina Sullins -> Notes: requested to change to interchange pass thru at .35 and .18 cents
6 Aug 01 2023 User: Christina Sullins -> Notes: TT Becky she says she is missing funds but isn't. Fee's were taken out of her settlement amounts from 10/07/15 to 10/13/15
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Becky, walked her through a settlement.
8 Aug 01 2023 User: Christina Sullins -> Notes: Put in request per Roger Harding to remove the extra $0.20 fee for transactions that are mid-qual and non-qual.
9 Aug 01 2023 User: Christina Sullins -> Notes: Some how their bank confused the old processor and us. The old processor was debiting their account and so were we but instead of the old processor getting the ACH reject message we(Vantiv) was. Becky had that removed today and this should put her back to bank debits for end of month fees instead of coming from her batch totals.

Owner 1 Information

Owner 1 Information