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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of American Hi-Fi Enterprises Inc Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Apr 22 2025 Alexander Wilkins Spoke to Kim, they did not receive their March Statement in the mail. They needed to reset their IQ Password to login, which they did successfully. She both found her statement in IQ and I emailed it to her just in case.
2 Dec 12 2023 Charlotte Groff Kim called and was having issues getting her monthly statement out of IQ. It wasn't giving her the full screen. I asked her about her PC resolution. She said she was going to restart her pc to see if that would help. I pulled the statement and sent it to her and told her that I can conference her in with IQ Support if necessary.
3 Nov 20 2023 Charlotte Groff Kim called and said that she never received her monthly statement for October. I informed her that WorldPay did have an issue with their mailers and that the statements would be sent 11/21, but I pulled her statement from IQ and sent that to her.
4 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Kim emailed October statement
5 Aug 01 2023 User: Charlotte Goff -> Notes: Emailed Kim a New Rate Agreement to switch her to Interchange Plus due to Vantiv changing their pricing structure around. Also emailed her the August monthly statement.
6 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Set settlement to dial Lisa just changed the authorization field...now working
7 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Changed both terminals to dial
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Downloaded 2 VX520 SN: 261-603-972 and 332-917-064 and shipped 5/27/2021
9 Aug 01 2023 User: Leah Faber -> Changed : TO Percent FROM 5 TO 10
10 Aug 01 2023 User: Leah Faber -> Changed : Swipe Percent FROM 95 TO 90
11 Aug 01 2023 User: Leah Faber -> Changed : MonthlyVolume FROM 0.00 TO 108000.00
12 Aug 01 2023 User: Leah Faber -> Changed : AnnualVolume FROM 0 TO 1300000.00
13 Aug 01 2023 User: Leah Faber -> Changed : AverageTicket FROM 0.00 TO 600.00
14 Aug 01 2023 User: Leah Faber -> Changed : TO Percent FROM 0 TO 5
15 Aug 01 2023 User: Leah Faber -> Changed : Swipe Percent FROM 0 TO 95

Owner 1 Information

Owner 1 Information