Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Spoke with Clint due to batch close error. Trans $10.43 card 8998 was paid by check after the card was ran in terminal holding up the batch. Called TSYS due to the batch close error that kept coming up and they in fact said it was successful so I checked this morning to see if it batched in the system and it did. Batch closed successfully.
2 Aug 01 2023 Excerpt from Corissa Stephens email of 3/29/23 - Br 551, we contacted and asked them to contact the help line to get their terminal running and software updated.
3 Aug 01 2023 Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file
4 Aug 01 2023 User: Charlotte Goff -> Notes: Lori called in to say that they moved their terminal yesterday and since they've moved it (5 ft from where it was) that it's been messing up and timing out a lot. She said that she also did not get a batch receipt from yesterday. I did look in IQ and confirmed that the terminal did batch out and matched the total showing in Swipe Simple. I told her that when her terminal times out like that it's most likely due to a spotty WiFi signal. She said she would keep an eye on it. I gave her the totals from yesterday.
5 Aug 01 2023 User: Charlotte Goff -> Notes: Linda called to say that she tried to run a card today for $118.45 and received some kind of error. She couldn't remember what kind of error but she looked in the Transaction history on the terminal and could not find the transaction. She also looked in the computer and couldn't see it. The cardholder called their bank and the bank told the cardholder that it did go through. I informed her that it is probably in a pending status right now and that he should not actually get billed because his bank will not receive settlement on it. I did confirm that the transaction was not in Swipe Simple at all.
6 Aug 01 2023 User: Charlotte Goff -> Notes: TT- Linda - her terminal was saying can not process on this terminal with this log in. Had her go into Settings/Merchant Account and switch to the #551 Terminal. She was able to run a sale after that
7 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173
8 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Turned level 2 and 3 processing off USA ePay
9 Aug 01 2023 User: Pennye McAnulty -> Notes: Updated tax id
10 Aug 01 2023 User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562

Owner 1 Information

Owner 1 Information