| 1 |
May 15 2025 |
|
Mike Thomas |
Made all Valors inactive and deactivated Valor account |
|
| 2 |
May 15 2025 |
|
Mike Thomas |
Molli returned VL500 SN: 141221904338 and VL100 SN: 118213111839 |
|
| 3 |
Mar 31 2025 |
|
Alexander Wilkins |
Spoke to merchant, made two updates to the terminal. They can now Bypass the fee if needed and they all print out both the merchant and customer copies of the receipt. |
|
| 4 |
Mar 24 2025 |
|
Alexander Wilkins |
Sent replacement Dejavoo terminals to merchant and sent Molli the tracking number on the devices. |
|
| 5 |
Mar 10 2025 |
|
Alexander Wilkins |
Molli informed us that they have a new office manager as the old one took a new position (working from home). Having battery charging issues with VL500s and stated that the new office manager needs access to the VT. |
|
| 6 |
Oct 04 2024 |
|
Mike Thomas |
Add VT per Molli |
|
| 7 |
Apr 04 2024 |
|
Alexander Wilkins |
Merchant's bank information changed. Submitted change request to SBC. |
|
| 8 |
Jan 12 2024 |
|
Mike Thomas |
TT Ashley concerns over battery life and charging on VL 500. Gave her battery recalibration instructions. She will advise if that fixes the issue |
|
| 9 |
Aug 01 2023 |
|
|
Updated address per email from Molli. Submitted request to have address updated on SBC and gave to Mike to update in Valor. |
|
| 10 |
Aug 01 2023 |
|
|
Shipped replacement Valor 500. tracking number 771466964300 |
|
| 11 |
Aug 01 2023 |
|
|
TT Ashley, getting error of "Warning SE Connect Fail" Conferenced in with Valor (Mario) and he tried a different type download but continue to get this error and also "Valor not responding" He said this terminal has some kind of inner chip error and needs to be replaced. Will replace and send return label so we can send to Valor RMA |
|
| 12 |
Aug 01 2023 |
|
|
TT Ashley turned off AVS zip prompt per her request on all 3 devices. Was getting insurance cards and no way to know Zip |
|
| 13 |
Aug 01 2023 |
|
Mike Thomas |
User: Mike Thomas -> Notes: Ashley is calling me back this afternoon sometime. Kristi says she is waiting for first of month |
|
| 14 |
Aug 01 2023 |
|
Mike Thomas |
User: Mike Thomas -> Notes: Downloaded Valor 100 and shipped FedEx 2 day delivery |
|
| 15 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Notes: changed status to Approved; added MID and approval date; uploaded signed app and var |
|
| 16 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; Valor VL100 - ability to turn fee off - ability to take Apple Pay and do Tap - Turn off Happy Faces Survey - Batch time 6:00pm Central; NDF |
|
| 17 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; Valor V100 - IP - Batch 6:00pm Central; NDF |
|
| 18 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 30 |
|
| 19 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 70 |
|
| 20 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 130000.00 |
|
| 21 |
Aug 01 2023 |
|
|
User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 500 |
|
| 22 |
May 01 2023 |
May 01 2023 |
|
Updated address per email from Molli. Submitted request to have address updated on SBC and gave to Mike to update in Valor. |
|
| 23 |
Mar 03 2023 |
Mar 03 2023 |
|
Shipped replacement Valor 500. tracking number 771466964300 |
|
| 24 |
Mar 03 2023 |
Mar 03 2023 |
|
TT Ashley, getting error of "Warning SE Connect Fail" Conferenced in with Valor (Mario) and he tried a different type download but continue to get this error and also "Valor not responding" He said this terminal has some kind of inner chip error and needs to be replaced. Will replace and send return label so we can send to Valor RMA |
|
| 25 |
Mar 02 2023 |
Mar 02 2023 |
|
TT Ashley turned off AVS zip prompt per her request on all 3 devices. Was getting insurance cards and no way to know Zip |
|
| 26 |
Apr 21 2022 |
Apr 21 2022 |
|
Ashley is calling me back this afternoon sometime. Kristi says she is waiting for first of month |
|
| 27 |
Apr 21 2022 |
Apr 21 2022 |
|
changed status to Approved; added MID and approval date; uploaded signed app and var |
|
| 28 |
Apr 21 2022 |
Apr 21 2022 |
|
Downloaded Valor 100 and shipped FedEx 2 day delivery |
|
| 29 |
Apr 21 2022 |
Apr 21 2022 |
|
SBC - IBUXX - 3.95%; Valor VL100 - ability to turn fee off - ability to take Apple Pay and do Tap - Turn off Happy Faces Survey - Batch time 6:00pm Central; NDF |
|
| 30 |
Apr 21 2022 |
Apr 21 2022 |
|
AverageTicket FROM 0.00 TO 500 |
|
| 31 |
Apr 21 2022 |
Apr 21 2022 |
|
MonthlyVolume FROM 0.00 TO 130000.00 |
|
| 32 |
Apr 21 2022 |
Apr 21 2022 |
|
Swipe Percent FROM 0 TO 70 |
|
| 33 |
Apr 21 2022 |
Apr 21 2022 |
|
TO Percent FROM 0 TO 30 |
|
| 34 |
Apr 21 2022 |
Apr 21 2022 |
|
SBC - IBUXX - 3.95%; Valor V100 - IP - Batch 6:00pm Central; NDF |
|
Back