Merchants

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Overrides who receive partial commission on all of Jamie Hendrix Accounts

Default Setup

Processor wise Setup


Merchant CMS

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: updated monthly fee from $29.95 to $19.95
2 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Terminal not processing...he checked phone line and got no dial tone...plugged in different line and it works. He may now consider using ethernet
3 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Got the signed form and better image of the voided check. I have submitted it to linda for updating
4 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Molli emailed me she wants to get this DDA changed for merchant. She sent over a copy of the voided check but it was not very clear. I sent her over the ACH change form for his signature and requested a new copy of voided check. Once I get that back I can submit for change. I saved the unsigned copy of the form in the merchant file.
5 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Jamie Hendrix and he ran a transaction on an Amex card on July 19th for $379.42 but as the terminal was about to dail out he received a fax which interrupted his terminal. The terminal received and error on it. He entered his transaction again for the 379.42 and received an approval and it was settled and paid to him. Cardholder called Jamie and said that he was showing a $1418.92 pending transaction on his Amex statement in addition to the $379.42. I could see the authorization in Pioneer for both of the transactions but only the 379 was settled. Called Linda at SBC and she checked in TSYS and said that the 1418.92 had been immediately voided and cardholder should not be charged. Told Jaime that cardholder should see that pending amount fall off his statement within the next few days.
6 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID:76652731 S/N: 3318X16355
7 Aug 01 2023 User: Emily Karawadra -> Notes: Making change to put on dial Morgan will call back at 1pm to make switch as they are going to lunch
8 Aug 01 2023 User: Emily Karawadra -> Notes: Molly notified office that terminal is down tried to make contact this am. left voicemail. Sound like ethernet conncection issue
9 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : TO Percent FROM 0 TO 2
10 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 98
11 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 12000
12 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 350000
13 Aug 01 2023 Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 1000

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Owner 1 Information