Merchants

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Bank 2 Information

Overrides who receive partial commission on all of Dents Away LLC Accounts

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Sr. No. Date Reminder Date Employee Note Action
1 Aug 01 2023 Updated address in our system. Confirmed that Vantiv did change the address in their system per Mike's SR
2 Aug 01 2023 Submitted change of address in NPCRM # 46009036 Changing to 5079 Raleigh LaGrange Rd. Memphis 38034 TT Shanna
3 Aug 01 2023 Tt Shanna confirmed a batch went through successfully on 2/24/23
4 Aug 01 2023 User: Charlotte Goff -> Notes: Genie called and wanted to know the website for IQ log in. She already had her user name and password.
5 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Genie on 12/29/21 about changing the bank account and also doing a change of ownership. Since Ashley Bishop is the person that signed the contract I called him to make sure he did actually sell the business. He didn't sell it but he lost it in his divorce to Genie. I told him that I needed something official from him since his signature is on the contract stating that it's ok to transfer ownership from Ashley to Genie. He's checking with his lawyer and will call me back.
6 Aug 01 2023 User: Charlotte Goff -> Notes: TT - Genie - she was asking about a debit to their bank account on 9/17 for $247.29. The debit was due to a CB for $532.29 that was applied to their account on 9/16. They had a sale on 9/16 for $285.00 which was applied to the CB. She never received any ppwk on CB and asked for supporting documentation. When I told her that we would have to request that from Vantiv CB Department and offered to conference her in she said that she'll call them herself. Gave her the # for Vantiv Customer Service
7 Aug 01 2023 Morgan Withee User: Morgan Withee -> Notes: Ashely requested a usa epay account. I sent him paperwork to get it added to his account. I am waiting for the signed paperwork back. Sending out his dongle to TX where he requested it.
8 Aug 01 2023 User: Aimee Jones -> Notes: Genie called with concerns about PCI. She was charged for noncompliance in for the month of March.
9 Aug 01 2023 User: Pennye McAnulty -> Notes: Genie called because they are not getting NDF. I spoke with a rep at WorldPay who advised NDF has been put on hold due to COVID19.
10 Aug 01 2023 User: Pennye McAnulty -> Notes: Did not receive nightly batch. 3 way with Vantiv. Per Vantiv she will receive within 24 hours.
11 Aug 01 2023 User: Kay Arpin -> Notes: per agent Doug M, request PCI info sent to merchant, emailed contact Ashley
12 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: TT Merchant changed auto settle time to 7:00 pm
13 Aug 01 2023 User: Pennye McAnulty -> Notes: Wants to be set up for next day funding. Emailed Vantiv to have them set up.
14 Aug 01 2023 Mike Thomas User: Mike Thomas -> Notes: Programmed VX520 SN: 332-917-064 IP
15 Aug 01 2023 User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100
16 Aug 01 2023 User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 100000
17 Aug 01 2023 User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 100000000
18 Aug 01 2023 User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 100000

Owner 1 Information

Owner 1 Information