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Overrides who receive partial commission on all of Pilson Power Sports Inc Accounts

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Sr. No. Date Reminder Date Employee Note Action
1 Jun 06 2025 Alexander Wilkins Spoke to Melissa about a refund that was not connected to any transaction. They have two stores and Melissa stated they ran a refund for a customer at the other store. Refund has been cancelled by SBC.
2 Nov 27 2024 Charlotte Groff spoke to Todd Kriesen and he gave permission to add Melissa Storm as a contact person and get her set up for Pioneer.
3 Jun 17 2024 Mike Thomas Confirmed a transaction for $500.00 was ran twice on card ending in 5560
4 Dec 29 2023 Morgan Withee Clint put in a valor ticket stating: NEED TO DISPUTE A CHARGEBACK FOR $1662.00 ON CARD ENDING IN 8954. CUSTOMER WAS ALREADY REFUND WITH A CHECK FROM OUR COMPANY AND ALSO DISPUTED THE CHARGES SO HAS BE REFUNDED TWICE. TRY TO FILE A CHARGEBACK RESPONSE BUT IT IS ASKING FOR THE CASE NUMBER THAT I DONT HAVE. THANKS CLINT CRIBBET". The Case number is not held in Pioneer so I called SBC and spoke to Ayana and had her send that over to me. I sent clint an email with the chargeback notice that has the case number on it.
5 Aug 01 2023 TT Clint he got Reason_for_decline :Invalid service code, restricted when running a transaction. Error was from issuing bank, TSYS says it looks like a corp card that has limitations on where they can use the card. Advised Clint they need to call the number on the back of the card.
6 Aug 01 2023 SBC - Traditional - Valor VL500 - IP - Batch time 10:00pm - Receipt Footer - "Thank you for your business"

Owner 1 Information

Owner 1 Information