Merchants

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Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Received Date

Approved Date

Activation Date

Closed Date

Product Type

Status

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Download	Notes *	Status	Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Invoice Number

Invoice Amount

Invoice Status

CHB20F631307865-CHB20F631307888-CHB20F631307889-CHB20F631307890

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Merchant *

Month *

Year *

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

%

Swipe

%

Keyed

%

Average Ticket

Telephone Order

%

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Date

Reminder Date & Time

Employee

Notes

Sr. No.	Date	Reminder Date	Employee	Note	Action
1	Aug 01 2023			Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file
2	Aug 01 2023			User: Charlotte Goff -> Notes: Sonia called in saying that she did not have the Refund option on a transaction. I confirmed that the original sale was processed on the Virtual and asked her how she was logged in. She was logged in as the CCUser. I told her to do refunds she would need to log in as the Branch user. Once she did that the Refund option was there. She successfully processed the refund.
3	Aug 01 2023			User: Charlotte Goff -> Notes: noticed that 1/12 did not batch - called branch spoke to Tonya. She got batch close error when trying to batch out. Found $370.00 trans - card 1168 - as 1st trans on current batch. Confirmed that the trans was run through the virtual. Deleted that trans from batch and was able to successfully close batch.
4	Aug 01 2023			User: Charlotte Goff -> Notes: Claudia called and wanted to know how to run a transaction for a cardholder who's information has been saved on file.
5	Aug 01 2023			User: Charlotte Goff -> Notes: Sonia called and wanted to know why she could never get the refund option for a cardholder. I explained that the refund would have to be run through the same device as the original sale and that she would need to be logged in as the Branch user if she was running a refund in the virtual. Also wanted to know how to save a regular customer's card on file so I sent her those specific pages of the QRG.
6	Aug 01 2023			User: Charlotte Goff -> Notes: Spoke to Sonia regarding a duplicate transaction of $67.83 authorized on 6/29/21. Swipe Simple only showed 1 transaction but Vantiv showed 2 transactions. I called Swipe Simple (spoke to Grace) and had them research the duplication and asked them how to refund the customer. They recommended that we issue the refund through TSYS Sierra which we did. Also per Swipe Simple's recommendation due to some diagnostic reports coming to them in a strange state we uninstalled and reinstalled the app on their terminal.
7	Aug 01 2023		Morgan Withee	User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173
8	Aug 01 2023		Mike Thomas	User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay
9	Aug 01 2023			User: Pennye McAnulty -> Notes: updated tax id
10	Aug 01 2023			User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562
11	Aug 01 2023		Mike Thomas	User: Mike Thomas - Department: 5 - Notes: Reload TID# 002GF0Q...transaction recall issue.

Application Type

Discount

Business Type

MCC Code

Visa/MC/Discover Rate Category

Base/Qualified (%)

Mid Qualified (%)

Non Qualified (%)

Base Debit- Non Pin Debit(Sig Debit Rate) (%)

Rewards Discount (%)

Statement Fee

Card On File Fee

PCI Fee

Non PCI Compliance

Authorization Fee

Per Item Fee

EBT Fee

FNS/EBT Number

Pin Debit Item Fee

Pin Debit Discount

Amex Opt Blue Rate

Base/Qualified Rate (%)

Mid Qualified Rate (%)

Non Qualified Rate (%)

Program Cost Opt Blue (%)

Authorization Fee

Per Item Fee

Other Monthly Fee

Ancillary Fees

Batch Fee

Retrievel Fee

Chargeback Fee

ACH Change Fee

Voice Auth Fee

Gateway Monthly Fee

Setup Fee

Owner 1 Information

Officer/Owners Name

Title

Social Security

Form of ID

ID #

Issue Date

Expiration Date

State

DOB

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address

Home city

Home state

Home country

Home zip

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

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