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Sr. No.	Date	Employee	Note	Created by	Updated at	Updated by	Action
1	Jan 08 2025 04:50 PM		Good morning, I was informed that Amber had reached out regarding residuals. Juan called regarding the referral bonus for Las Delicias - Park Ave and I informed him that due to the terms and condition below that he would not be getting the referral bonus : This merchant was originally signed in Dec 2023 but canceled in 5/2024. Unfortunately, the T&C of the referral program requires the merchant to go live before 120 days of the lead submission. In this case, the time expired to qualify for the referral bonus Tricia inquired about this in November and I got this information for her which she had sent to Juan. I've also attached the actual T&C below just in case. Las Delicias - Park Ave started processing at the end of September. Please let me know if you need me to do anything regarding this as Juan stated that he was going to call Dee about this issue.	Alexander Wilkins	Jan 08 2025 04:50 PM

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Agents who receive partial commission on all of Amber Blanco Accounts (Overrides Default)

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SBC

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Vantiv

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Rise CC

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Rise PCS

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Elavon

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Tesla FD

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FDR - Concord

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Rev19 - AFS FD

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PCS Direct

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Clearent

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Shift4

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OLD RISE

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Rev 19 - AFS TSYS

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MAG

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istream

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Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override / Is Merchant
1	Las Delicias - Quince Rd	0021944586	Dec 27 2023	ACTIVE	Mar 26 2024	Shift4	Jan 03 2024	10%	Merchant
	Address : 5689 Quince Rd					Phone : 901-800-2873		Contact : Antonio Martinez
•	-		Shift4 - SkyTab POS + 2 Kitchen Printers + 3 mobile devices - Traditional pricing
•	-		Equipment shipped from Shift4 1/26/24. UPS Tracking numbers: 1Z05073E1350516391, 1Z05073E1351960006, 1Z05073E1351984615, 1Z05073E1349690222, 1Z05073E1350176839
•	-		Main Contact is Mauricio at 901-283-7243.
•	-		Spoke to Mauricio regarding Skytab Mobiles not working. When trying to add ticket on mobile they would go to a white screen. To fix they need to restart the mobiles. Informed if this continues to contact us or Shift 4 Support for assistance.
•	-		Sent out Exhibit A to be signed for 1 POS Station and 2 Thermal Printers.
•	-		Shift 4 - Skytab POS + 2 Kitchen Printers Equipment shipped from Shift 4 4/4/24, UPS Tracking numbers: 1Z53X9F30343920282, 1Z53X9F30344580291, 1Z53X9F30343483504, 1Z53X9F30344253911, 1Z53X9F30343195521
•	-		Spoke with Mauricio, wanted to know if there was another way to split tickets as their current method turns on ticket into as many people were sitting at the table. Let him know they can split the ticket equally during payment or split the ticket beforehand.
•	-		Spoke to Mauricio, Skytab had double charged customers when merchant called in to have tips added the day after. Found that it only happened due to human error on Shift4's side. Am looking into issue regarding tip adjusts getting a Network Error and declining.
•	-		submitted completed Pricing update form (initialed by merchant) to Shift 4 to have the merchant switched to Advantage Program at 3.5% - Ticket # 3832134
2	Las Delicias - Park Ave	0021944594	Dec 27 2023	ACTIVE	Mar 26 2024	Shift4	Jan 03 2024	10%	Merchant
	Address : 4002 Park Ave					Phone : 901-458-9264		Contact : Antonio Martinez
•	-		Shift4 - SkyTab POS + 2 Kitchen Printers + 3 Mobile devices - Traditional Pricing - Batch time 9:00 Central
•	-		Shift4 shipped equipment today 1/26/24 via UPS. Tracking numbers: 1Z05073E1349933273, 1Z05073E1350824889, 1Z05073E1349097490, 1Z05073E1349851101, 1Z05073E1349185715
•	-		MID Cancelled, Equipment sent back with tracking numbers. Tracking numbers: 1Z05073E9097533845, 1Z05073E9096792817, 1Z05073E9099918426, 1Z05073E9095873437
•	-		Tricia wanted to know if the RP will get the bonus for this merchant. Informed Tricia that two criteria had been broken due to cancellation then reopening their account so the RP will not be getting the bonus for this location from Shift4. Also wanted to know if the merchant was still eligible for the 5k bonus. Informed Tricia they are on the list to get the bonus in December.
•	-		submitted completed Pricing update form (initialed by merchant) to Shift 4 to have the merchant switched to Advantage Program at 3.5% - Ticket # 3831854

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