Agents

ID

Legal Name*

Agent Code*

Category*

Active

Password*

Adjust Negative Payout*

Negative Payout Percentage

Info
Company Info

First Name*

Last Name*

Address

City

ZIP

State

Country

Contact

Email(comma separated)

Work Phone

Extension

Home Phone

Cell

Flex

URL

Company Name

Address

City

ZIP

State

Country

Email

phone

File here *	Description *	Action

Date

Employee

Notes

Default Split Value %

Processor Wise Split %

Processor	Split	Remove
		Delete

Pay To (Legal)

Social Security Num.

Tax ID

Telemarketer

Default T. Commission

Bank Name

Bank Phone

Rounting Number

Account Number

Transaction Program

See Residual Detail

Agents who receive partial commission on all of Molli Swiderski Accounts (Overrides Default)

Delete Overrides

Default Setup

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Processor wise Setup (Overrides Default)

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Select Processor *

Agent 1 Receives

%

on all Newly Inputted Accounts

Agent 2 Receives

%

on all Newly Inputted Accounts

Agent 3 Receives

%

on all Newly Inputted Accounts

Agent 4 Receives

%

on all Newly Inputted Accounts

Agent *

Month *

Year *

Default Override

SBC

Sales Number

Sales Office

Owner Username

Vantiv

Sales Number

Sales Office

Owner Username

Rise CC

Sales Number

Sales Office

Owner Username

Rise PCS

Sales Number

Sales Office

Owner Username

Elavon

Sales Number

Sales Office

Owner Username

Tesla FD

Sales Number

Sales Office

Owner Username

FDR - Concord

Sales Number

Sales Office

Owner Username

Rev19 - AFS FD

Sales Number

Sales Office

Owner Username

PCS Direct

Sales Number

Sales Office

Owner Username

Clearent

Sales Number

Sales Office

Owner Username

Shift4

Sales Number

Sales Office

Owner Username

OLD RISE

Sales Number

Sales Office

Owner Username

Rev 19 - AFS TSYS

Sales Number

Sales Office

Owner Username

MAG

Sales Number

Sales Office

Owner Username

istream

Sales Number

Sales Office

Owner Username

Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override / Is Merchant
1	Brett Fioramonti Electrical Heating & Cooling	80348034	May 21 2025	CANC	May 22 2025	SBC	-	30%	Merchant
	Address : 3480 Oak Grove Rd					Phone : 662-803-6947		Contact : Brett Fioramonti
•	-		SBC - IBUXX - 3.5% - Dejavoo P5 without RevUp - Batch 6:00pm - Merchant will use hotspot for terminal.
2	LOUISVILLE WRECKER SERVICE	520005031067	Apr 22 2025	ACTIVE	-	Vantiv	-	30%	-
	Address : -					Phone : -		Contact : -
•	-		WorldPay cancelled this account due to documents requested by risk were not submitted to them. They were originally provisionally approved but Molli did not want to ask the merchant for the documents.
3	Louisville Wrecker Service	79537953	Feb 19 2025	CANC	May 05 2025	MAG	-	15%	Merchant
	Address : 346 Tuck Wilkes Road					Phone : 662-773-6000		Contact : Kevin Stanley
•	-		Submitted to MAG through the CRM.
•	-		Vantiv_Worldpay - Autobuxx 3.5% - Valor RCKT - IP - Batch Time 6PM
•	-		The merchant has been provisionally approved by WorldPay. All of their funds will be held until they get the requested documentation. They need 3 months of bank statements, a current Business license and also DOT ppwk and proof of insurance on the trucks. Sent email to Molli outlining what was requested. She wasn't sure that the merchant would want to go through all of that.
4	Lonnie's Transmissions	461084215522356	Jan 23 2025	ACTIVE	-	SBC	Jan 24 2025	30%	Merchant
	Address : 11840 Mississippi 15, Philadelphia, MS, USA					Phone : 601-656-2194		Contact : Kim McLain
•	-		SBC - AutoBuxx 3.5% - Dejavoo P8 - IP - Batch 6:00pm
5	Talal Discount Tobacco	461084215074672	Jan 07 2025	ACTIVE	-	SBC	Jan 08 2025	30%	Merchant
	Address : 14861 West Main Street					Phone : 662-736-6935		Contact : Saleh Rashed
•	-		SBC - iBuxx - 3.5% - Valor 100 - IP - Batch 7:00pm
•	-		Spoke to merchant, they are having some networking done and needed to connect to new Wifi. Walked merchant through how to do so and let me know if they have any other issues they will let us or Molli know.
6	Fox Body Shop	461084215229427	Nov 20 2024	ACTIVE	-	SBC	Nov 20 2024	30%	Merchant
	Address : 266 West Beacon Street, Philadelphia, MS, USA					Phone : 601-656-6831		Contact : Laura Hardy
•	-		SBC - AUTOBUXX - 3.5% - VALOR 100 - IP - BATCH 6:00PM
7	CKS Hair and Beauty Supply	461084215672398	Oct 01 2024	ACTIVE	-	SBC	Oct 04 2024	30%	Merchant
	Address : 2855 N Church Avenue					Phone : 6627363707		Contact : Salen Ali Rashed
•	-		SBC - Ibuxx 3.95% - Valor 100 Pro - Batch Time Manual - IP
•	-		replacing VL100 pro because tap doesn't work. Will RMA when returned
•	-		Returned VL100 pro
8	Groom On by Denice	461084215455300	Sep 18 2024	ACTIVE	-	SBC	Sep 20 2024	30%	Merchant
	Address : 1010 East Main Street					Phone : 601-568-5161		Contact : Denice Miles
•	-		SBC - Vetbuxx - 3.5% - 1 VL 100 Pro - Batch Time 6PM - IP
9	Sully's Car Care	461084215394891	Aug 22 2024	ACTIVE	-	SBC	Aug 23 2024	30%	Merchant
	Address : 5860 Hwy 15 S					Phone : 6628038586		Contact : Danny Sullivan
•	-		SBC - AUTOBUXX - 3.5% Valor 100 - Batch 6:00pm
10	Gentry's Paint & Body	520004968389	Aug 22 2024	ACTIVE	-	Vantiv	Aug 21 2024	30%	-
	Address : 65 S Railroad Ave					Phone : 6627737774		Contact : Anthony Gentry
•	-		Updated terminal to WP
11	Culwell Truck & Trailer Repair LLC	520004968263	Aug 20 2024	ACTIVE	Aug 20 2024	Vantiv	Aug 21 2024	15%	Merchant
	Address : 18680 Highway 14 E					Phone : 6628037435		Contact : Cassandra Brannon
•	-		Vantiv - AUTOBUXX - 3.5% - VALOR 100
12	Manning's Body & Paint Works	520004967692	Aug 19 2024	ACTIVE	-	Vantiv	-	30%	Merchant
	Address : 3223 HWY. 15 South					Phone : 6627361278		Contact : Tammy Manning
•	-		Vantiv_Worldpay - Autobuxx - 3.5% - Valor 100/Free - IP - Batch Time 6:00PM - No Survey
•	-		Converted terminal to WP
•	-		Molli called and said that merchant's first deposit was paid without cash discount fee taken out. Check the signed app and the "daily" deposit box was not checked. Submitted request to GEM team to have the account updated to be daily instead of monthly.
•	-		TT merchant and conferenced in to UPDATE banking info. Case number 25671260 with WorldPay
13	Infinity Home Center	520004963160	Aug 01 2024	ACTIVE	-	Vantiv	Aug 07 2024	15%	Merchant
	Address : 21191 US 45 Alt					Phone : 6623278208		Contact : Abby Collins
•	-		VANTIV - IBUXX - 3.95% -Swipe Simple Dongle with Charger - IP - Batch 6:00pm Central - Tax Calculation = 7%
•	-		Set up SS password is: Infinity2024
14	Catahoula Veterinary Clinic - Jena	520004955909	Jul 09 2024	ACTIVE	-	Vantiv	Jul 19 2024	15%	Merchant
	Address : 4084 South 1st St					Phone : 3183398643		Contact : Kelly T Hudspeth
•	-		Vantiv - VetBuxx - 3.95% - Valor VP550 with SIM Card (priced as VL100 at $19.95 per Emily)- Batch time 5:00pm
•	-		Downloaded and shipped terminal
15	Wilbanks Oil Company INC	461084469692721	Jun 03 2024	ACTIVE	-	SBC	Jun 03 2024	15%	Merchant
	Address : 201 Hwy 35 S, Dresser, WI, USA					Phone : -		Contact : Ronnie Atkinson
•	-		SBC - IBuxx - 3.95% - Valor 100 and Valor Rocket Mobile - $34.90 / month - Keeping their PCS account as is so they can run fuel cards and PIN Debit
16	Pallone Veterinary Hospital	461084469699756	Feb 22 2024	ACTIVE	Jun 27 2025	SBC	Feb 22 2024	30%	Merchant
	Address : 6039 Hwy 36 West					Phone : 501-556-5355		Contact : Donna Horn
•	-		SBC - VetBuxx /IBuxx - 3.95% - 2 Valor 100s with VT - Batch 6:00pm - IP -
•	-		Received signed Cancellation notice and saved it to merchant's folder. Merchant is shipping equipment back to us. Once we receive the equipment we will submit the signed cancellation form to SBC to have their account closed.
•	-		Received 2 VL 100 terminals back today. Cancelling account and sending SBC cancellation notice. SN 118223223519 & 118232223517 were returned
•	-		Molli said that Pallone Vet called her this morning and wants to come back because their local bank wasn't what was relayed to them for processing. Sent request to have account reactivated on SBC and also requested 4 new Vars. They want 2 terminals, a mobile device and a VT. Per Dee, the same pricing they had prior which was $39.90/mo
•	-		Spoke to Molli, merchant stated they were having issues logging into the Dejavoo Portal. Check and they logged in on 04/04. Sent them a password reset form in case they needed and let Molli know to reach back out to use if we need to call them.
•	-		Merchant was actually having issues logging into Pioneer, will call SBC to let them know when she tries to log in it states her user is inactive.
•	-		Merchant can now log into both Pioneer and Dejavoo Portal successfully.
17	Mike Tinsley Realty	461084469696192	Aug 29 2023	ACTIVE	-	SBC	Aug 29 2023	30%	Merchant
	Address : 214 E Hospital Rd					Phone : 601-656-2331		Contact : Candie Sanderson
•	-		SBC - IBUXX - 3.95% - Valor100 - IP - Batch Time 6:00pm
•	Sep 05 2023		added VT
18	The Thrifty Nickel - Philadelphia	461084469697491	Aug 25 2023	CANC	Jun 27 2025	SBC	-	30%	-
	Address : 1120 E Main St					Phone : 601-507-2467		Contact : Ricky Rogers
19	The Thrifty Nickel - Carthage	461084469695881	Aug 21 2023	ACTIVE	-	SBC	-	30%	Merchant
	Address : 610 Highway 16 W					Phone : 601-507-2467		Contact : Ricky Rogers
•	-		Cynthia called to ask what the password is for her machine. I gave her the last 4 digits of her EPI number.
•	-		Cynthia called in and said that her terminal keeps saying no wifi. She says she has an ethernet cable plugged in, but she would not listen when I would tell her what to do. She requested that Molli come out and fix it. I told her that if the issue is with her internet, that Molli will not be able to fix that and she would have to call ATT.
•	-		TT Cynthia she says terminal will not power up I had unlpug the power and try a different outlet...no results but when Molli got there she unplugged it and replugged and now it's working.
20	The Thrifty Nickel - Philadelphia	461084469699032	Aug 21 2023	ACTIVE	-	SBC	-	30%	Merchant
	Address : 1120 E Main St					Phone : 601-507-2467		Contact : Ricky Rogers
•	-		Jennifer called and stated that a terminal was dropped and not functioning. Merchant called back a few minutes later stating that the terminal is working properly again.
21	Triple M Ministries	461084469696990	Jun 29 2023	ACTIVE	-	SBC	-	30.00%	Merchant
	Address : 273 W Beacon St					Phone : 6015047003		Contact : Kevin Vaughn
•	Jul 20 2023		Molli let me know that the merchant is asking about purchasing all 4 of the readers. I told her they would be $125 per reader plus tax plus shipping. After purchase, his monthly fee would drop from $39.90 down to $19.95. She will discuss with the merchant and let us know if he does want to purchase.
•	-		Molli let me know that merchant did want to purchase the 4 readers but that she will pay for the shipping charges since the merchant already has the readers in his possession. Mike sent an invoice to Kevin Vaughn at Triple M Ministries for the cost of $125 each plus tax. Sent Morgan an email telling her to withhold shipping cost of $15.40 from June residuals for Molli. We will lower their monthly fee from $39.90 to $19.95. Because this is a seasonal business and only open from June - July and December - January, we will need to remove the fee at the beginning of August so that the merchant does not continue to be billed each month. Molli will remind us to put the fee back in in December before the merchant goes live again.
•	-		SBC- IBUXX- Swipe Simple Mobile 2 rentals and 2 loaners(BT loaners #5 & #6- IP- NDF- Seasonal/ June & July December & January - merchant is to return the loaners at the end of each season and we will mail back out before their next season begins.
•	-		TT Molli we will wait closer to June to ship, she will call merchant and see what time frame they want it in.
•	-		Set up Swipe Simple and shipped dongles. Password Fireworks2023
•	-		Received request from Molli via Text to have me temporarily close this account for seasonal. Will re-open in December. Sent SBC request via Support system. Reminded Molli that merchant needs to send the loaner dongles back to us.
•	-		Spoke to Conrad regarding closing this account. Due to the length of time it would need to be closed, we would not be able to "reactivate" it in December on TSYS side. It would have to come back on as new. So we will be leaving it open on TSYS side and Pioneer side but removing monthly fees of $39.90 so that merchant is not billed. In December when we reactivate him, we need to add the fees back in Prospector
•	-		Molli let me know that the merchant is asking about purchasing all 4 of the readers. I told her they would be $125 per reader plus tax plus shipping. After purchase, his monthly fee would drop from $39.90 down to $19.95. She will discuss with the merchant and let us know if he does want to purchase.
•	-		Merchant is off of seasonal hold. Updated their monthly fee to to $19.95 since they purchased their readers.
•	-		Merchant closed again for their off season. Requested SBC to remove the $19.95 monthly fee until they reopen.
•	-		Received message from Molli that merchant is about to open back up for the new season. Submitted request to SBC to have the $19.95 monthly fee added back to their profile.
•	-		submitted request to have monthly fee of $19.95 removed as the merchant is done with processing for this season. Will re-add the fee in December for his next season.
•	-		Received email from Molli that merchant's season is about to open again. Submitted request to have $19.95 added to their profile for June and July processing.
•	-		Sent invoice #551 for $298.94 Two B250 card readers
•	-		Invoice paid and the two B250s have been sent. Tracking number is 882359804098.
22	Ocean Fresh Fish	461084469699855	Jun 29 2023	ACTIVE	-	SBC	May 04 2023	30.00%	Merchant
	Address : 620 N Gloster St					Phone : 662-844-3474		Contact : Glenn Dawson
•	-		SBC - IBUXX - 3.95% - Valor100 - IP - Batch Time 7:30 - converted from traditional pricing.
23	Clint's Pharmacy	497239454885	Jun 29 2023	ACTIVE	Jun 27 2025	Rise PCS	-	30%	Merchant
	Address : 201 Hwy 51 N					Phone : 601-833-3160		Contact : Clint Bane
•	-		Using RX 30 POS Software system with an Worldpay gateway only account. Contact at RX 30: Raisa Rivera [email protected]> Contact at WP for gateway only account: Mckinley, Monique [email protected]
•	-		Waiting on Sigis approval. We got the gateway only account set up. Spoke with Raisa and got the signature pads ready. Raisa will be in contact with merchant to set up installation date
•	Aug 17 2023		TT Molli merchant getting decline invalid merchant when they ran FSA card ending in 2755. PCS can't see declines so they suspect it's that particular card and the customer should contact issuing bank.
•	-		Updated email address per Molli
•	-		emailed merchant the Account Update form for PCS to switch the pricing structure to Flat Rate, Daily discount and change their statement fee to $69.80 for their 4 terminals. PCS can only do these types of updates at the very end of each month.
•	-		Never received the signed form back from merchant to upgrade to Cash Discount. Resent form again today and copied Molli plus called Molli to let her know we never got the form back.
•	-		Received signed form and submitted the request to PCS - Account updates - so that they can make the change effective 1/1/25 to the 3.5% flat rate with Daily discount and statement fee of $69.80. case # 04182988
•	-		Received confirmation email from PCS that pricing has been changed to 3.5% Flat rate with daily discount and statement fee of $69.80
•	-		TT Madison, updated all 4 terminals to reflect 3.5%
24	District MS07 NBHA	461084469696750	May 09 2023	CANC	Jun 27 2025	SBC	-	30.00%	Merchant
	Address : 10171 Road 2645					Phone : 601-504-7811		Contact : Jeremy Thomas
•	-		SBC-Vet Buxx- 3.95%- Swipe Simple Mobile (Dongle)- Batch Time 8:00pm
•	-		set up SS and shipped dongle
•	-		TT Molli to see if she had any info when merchant will go live, she says this is going to be a slow process because they aren't an everyday business and will be event driven.
•	-		Scott Called in he was having trouble accessing the swipe simple website. I told him to clear his cookies and cache or try using a different browser. He was able to get logged in
•	-		submitted cancellation notice to SBC. closing account
25	Philadelphia Country Club	461084469697788	May 09 2023	ACTIVE	-	SBC	-	30.00%	Merchant
	Address : 10100 Country Club Dr					Phone : 601-504-1035		Contact : Candie Sanderson
•	-		added MID and changed status to approved. uploaded vars and signe application
•	-		TT Molli, changed address for shipment to 214 Hospital Road Philadelphia, MS 39350
26	ASHLEY CHIOZZA	434266112888	May 09 2023	CANC	May 15 2024	-	-	30%	Merchant
	Address : -					Phone : 9017286125		Contact : ASHLEY CHIOZZA
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
27	Hospital Discount Drugs	497234864880	May 09 2023	ACTIVE	-	-	-	30%	Merchant
	Address : PO BOX 870					Phone : 601-656-2621		Contact : Dan Stone
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 300.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 500000
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 42000
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5
•	-		User: Charlotte Goff -> Notes: FD - Rise; Nashville; Traditional; Software: QS/7 IP
•	-		User: Morgan Withee -> Notes: QS/1 Data Systems Software - var in documents
28	Peacocks and Pearls	461084469697138	May 09 2023	CANC	Jun 27 2025	SBC	Jan 01 1970	30%	-
	Address : 404 N Gloster St					Phone : 662-255-2270		Contact : Robin Smith
29	Shelias Bunkhouse Inn	461084469695218	May 09 2023	ACTIVE	-	SBC	Jan 01 1970	30.00%	Merchant
	Address : 833 S Hwy 25					Phone : 870-528-0044		Contact : Shelia Martin
30	Ocean Fresh Fish	520004082077	May 09 2023	CANC	Sep 26 2024	Vantiv	-	30.00%	Merchant
	Address : 620 N Gloster St					Phone : 6628443474		Contact : Glenn Dawson
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 100
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 100000
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 8500
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 98
•	-		User: Morgan Withee -> Changed : TO Percent FROM 0 TO 2
•	-		User: Morgan Withee -> Notes: VX 520 and VX 805 on IP Traditional Pricing. Auto Batch 7:30 pm
•	-		User: Kamal Oghad -> Notes: TID:16871471 Terminal Type ID: 566 Terminal Type Name: Verifone Vx520 Terminal Number: 3
•	-		User: Emily Karawadra -> Notes: Molli texted on 8/12/20 stating terminal was giving System Error. Mike said this error means terminal needs to be replaced. So I got a new TID built 16871471 and we downloaded the terminal and shipped it out for delivery on Thursday 08/13/20
•	-		User: Emily Karawadra -> Notes: Glenn got terminal today and said when he runs debit it cancels out the transaction. I tried to get him on the phone with tech support but I could not get him back on the phone once I got tech support on the line. Molli is driving there to check on the terminal.
•	-		User: Mike Thomas -> Notes: TT Glenn wanted Molli's phone number in reference to last provider.
•	-		User: Mike Thomas -> Notes: TT Glenn terminal lost programming...re-downloaded...ran test...now working
•	-		Cancelling this account. Merchant switched to IBUXX and installed his terminal and started running transactions on 5/11/23. Entered request in NPCrm to cancel account SR47720310
31	M & W Appliances	520003963698	May 09 2023	ACTIVE	-	Vantiv	-	30.00%	Merchant
	Address : 213 W Beacon St					Phone : 606569244		Contact : James T Bynum
•	-		User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID: 70787091 S/N: 1613X16356
•	-		User: Morgan Withee -> Notes: Merchant got letter about collection from company that says they are worldpay but letter does not look like its from worldpay. I did not get a collections report like normal on this merchant. So I Submitted the letter to ISO Client Services to have them look it over. I advised Molli to tell the merchant not to reply to letter or send the check until we verify if its a legit letter or not.
•	-		User: Morgan Withee -> Notes: Got a new bank account submitted to iso client services today for an update. Told Molli it will take 3-7 business days for it to take into effect.
•	-		User: Charlotte Goff -> Notes: Updated banking information - called WP/Vantiv - spoke to Tyronne - in DDA Change Dept. He asked James multiple security questions to confirm his identity. He then emailed James a form that he needs to fill out and sign to return to him with the bank letter. Once Vantiv receives the signed form and bank letter back it will take up to 5 days for the change to be effective. They will email James to let him know when it's been changed.
•	-		User: Morgan Withee -> Notes: They did not update their bank info because the bank letter was not signed. They will need to email the signed bank letter over to [email protected] and copy me in on it. Attach the signed bank letter. In the subject line of the email you will want it to say: MID: 520003963698 Case #: 20437404
•	-		User: Morgan Withee -> Notes: Molli got the form sent over to the DDA change team. I called them and got it updated today. Tomorrow deposits should be going into the right account.
•	-		Updating terminal to say M and W appliances 2/17/23 when Molli calls me and she is at location
•	-		TT Molli updated terminal to say M and W Appliances
•	-		Apple pay not working. Molli says this was the first time anyone requested it. I offered to swap with a Pax S80 she said she would wait to see if more people wanted to use tap before swapping
•	-		Molli called and said that merchant texted her about a refund she was trying to issue today for a sale that was run 12/27/23 on card 8488 for $74.88 and was getting a decline on the refund. I called Tsys and they said that the decline actually came from the issuing bank. Had Molli tell the merchant that the cardholder needs to call his issuing bank to see why they declined it.
32	L & M Meat Company	461084469692572	May 09 2023	ACTIVE	-	SBC	Dec 16 2022	30.00%	Merchant
	Address : 2934 N Church St					Phone : 601-562-1127		Contact : Max Maxey
•	-		SBC - IBUXX - 3.95% - Pax s80 - IP - Batch 7:00pm Central
•	-		Molli texted me 2 receipts, one that says "serv not allowed" from 2/25 for $10.37 on card 3509 and the other was from 2/23/23 for $23.83 on card 7087 that showed "USER ABORTED". We called Pax and they said that the User Aborted response was the user hit the cancel button on the terminal as the transaction was going through. I replied back to Molli and informed her of each of these meanings. Suggested to her to make sure that the employees always make sure the receipt says "APPROVED" before letting the customer go.
•	-		Molli called me after hours concerning printer not feeding paper, we got that resolved but she still wants to replace terminal with VL100. Waiting on approval from Emily. Emily approved shipping VL100
•	-		Molli called in stating that this merchant's terminal has keys that are sticking when they are pressed (the 3 & the 8 keys). Requested a var for a replacement terminal.
33	Jamie's Body Shop	461084469696658	May 09 2023	ACTIVE	-	SBC	-	30.00%	Merchant
	Address : 14 Mill Street					Phone : 6622634545		Contact : Jamie Hendrix
•	-		User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 1000
•	-		User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 350000
•	-		User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 12000
•	-		User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 98
•	-		User: Morgan Withee -> Changed : TO Percent FROM 0 TO 2
•	-		User: Emily Karawadra -> Notes: Molly notified office that terminal is down tried to make contact this am. left voicemail. Sound like ethernet conncection issue
•	-		User: Emily Karawadra -> Notes: Making change to put on dial Morgan will call back at 1pm to make switch as they are going to lunch
•	-		User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID:76652731 S/N: 3318X16355
•	-		User: Charlotte Goff -> Notes: TT - Jamie Hendrix and he ran a transaction on an Amex card on July 19th for $379.42 but as the terminal was about to dail out he received a fax which interrupted his terminal. The terminal received and error on it. He entered his transaction again for the 379.42 and received an approval and it was settled and paid to him. Cardholder called Jamie and said that he was showing a $1418.92 pending transaction on his Amex statement in addition to the $379.42. I could see the authorization in Pioneer for both of the transactions but only the 379 was settled. Called Linda at SBC and she checked in TSYS and said that the 1418.92 had been immediately voided and cardholder should not be charged. Told Jaime that cardholder should see that pending amount fall off his statement within the next few days.
•	-		User: Morgan Withee -> Notes: Molli emailed me she wants to get this DDA changed for merchant. She sent over a copy of the voided check but it was not very clear. I sent her over the ACH change form for his signature and requested a new copy of voided check. Once I get that back I can submit for change. I saved the unsigned copy of the form in the merchant file.
•	-		User: Morgan Withee -> Notes: Got the signed form and better image of the voided check. I have submitted it to linda for updating
•	-		User: Mike Thomas -> Notes: Terminal not processing...he checked phone line and got no dial tone...plugged in different line and it works. He may now consider using ethernet
•	-		User: Morgan Withee -> Notes: updated monthly fee from $29.95 to $19.95
34	Factory Direct Carpets LLC	461084469696194	May 09 2023	ACTIVE	-	SBC	-	30.00%	Merchant
	Address : -					Phone : 601-656-9014		Contact : Sharon McBreairty
•	-		TT Sharon turned disabled debit and cash.
•	-		Spoke to Sharon - she tried to run a card today that was a corporate card and it asked for a company code and also tax amount. When she entered the tax amount on the terminal, it changed the amount of her transaction to be less the tax amount. The customer was going to bring her a check for the difference.
35	4 Way Noxapater Hardware	461084469692591	May 09 2023	CANC	Jun 27 2025	SBC	-	30.00%	Merchant
	Address : 4863 Kilpatrick St					Phone : 662-724-2202		Contact : Tony Barrera
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 30.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 180000.00
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 15000.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 99
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 1
•	-		User: Charlotte Goff -> Notes: MP : Molli Swiderski; SBC - IBUXX; IP - Pax S80; 3.95%; Batch 6:00 pm
•	-		User: Mike Thomas -> Notes: Downloaded PAX S80 SN: 2L749166 TID# 75747362 IP 6:00 pm auto settle iBuxx
•	-		User: Mike Thomas -> Notes: Shipped terminal FedEx ground
•	-		User: Mike Thomas -> Notes: TT merch and advised how to run corp cards.
•	-		User: Mike Thomas -> Notes: TT Denise walked her through how to do a refund
•	-		User: Mike Thomas -> Notes: TT Denise walked her through a sale
•	-		User: Charlotte Goff -> Notes: TT- Gwen - she needed to know how to run a refund. Walked her through how to do that and then sent her a QRG for the Pax S80 terminal.
•	-		User: Mike Thomas -> Notes: TT merchant updated terminal to accept tap transactions
•	-		TT Denise disabled debit on PAX S80
•	-		cancelled merchant account. submitted request to SBC

Year	Volume	Remove
		Delete
		Delete
		Delete

Cancel